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Holiday Inn Express Hotel & Suites - Coeur D'Alene

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2300 West Seltice Way, I-90 Exit 11, Coeur d'Alene, ID 83814
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Holiday Inn Express Hotel & Suites - Coeur D'Alene
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Holiday Inn Express Hotel & Suites - Coeur D'Alene
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369 reviews from our community

Traveler rating
    271
    79
    11
    6
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites - Coeur D'Alene
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2015 via mobile

We went for a weekend getaway and thought that the hotel was in a nice location and has overall decent reviews. We did not have a reservation but didn't figure it would be a problem as it is the off season. We went in and asked if there were rooms available and were told yes and then the desk attendant... More 

Was this review helpful? Yes 2
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Terrim411, I am very sorry to hear that you did not get to experience a stay at our hotel. I assure you that what you described is not the level of service we expect from our employees. We do have lovely suites perfect for a romantic getaway and we strive to provide guest service to a level that fulfills our... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

Highly recommend for all pet owners!!!! This is hands down the BEST pet friendly hotel I've ever stayed at. The staff is absolutely incredible. If you are a rewards member you get a 2pm checkout regardless of status. Amazing breakfast in the AM and conveniently located!

Was this review helpful? Yes 1
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Allison A, Thank you for staying with us and for sharing your experience. We are proud to be Coeur d'Alene's most dog friendly hotel with no extra pet fee! I am pleased to hear you were able to take advantage of the complimentary late check out - it is true that we offer that to all of our IHG Reward... More 

Corvallis, Montana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 23, 2015

I stay at IHG facilties as much as possible when I travel. The Couer D' Alene HIE is a wonderful location close to Lake Couer D' Alene, outdoor activites, restaurants & North Idaho College. The staff is incredibly friendly and the facility is quiet, clean and comfortable. I really appreciate the free evening dinners. After working all day I can... More 

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Rick Y, Thank you for making us your choice in Coeur d'Alene! It is a pleasure to hear you enjoyed a clean & comfortable room and our Managers Reception dinners where we offer a light meal with beer & wine complimentary for our guests. Our staff takes a lot of pride in our friendliness and your ability to make yourself... More 

1 review
5 of 5 stars Reviewed February 14, 2015

this was the cleanest hotel I have ever stayed at. Everywhere, not just the rooms, but all common areas, including the laundry area. All around the bes hotel. Everyone on staff was nice and friendly, rooms were clean, maintenance was wonderful on a couple minor items. One being I had a light bulb burnt out that I didn't notice, but... More 

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Cathy C, Thank you for staying with us and for sharing your review declaring us the cleanest hotel! We take a lot of pride in our hotel and in our service and it is a pleasure to hear how we have impressed you with both. Thank you for noting some of our favorite room features, including balconies on some of... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 27, 2015

I had planned a get away for my wife and I thought I had found a good place it was reasonably quiet the first night. The second night however we woke up by kids running up and down the halls and at about 730 in the morning it sounded like some one up stairs was jumping on a trampoline would... More 

Was this review helpful? Yes 1
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Daren D, Thank for you your recent stay and your feedback with your review. I want to apologize for a stay that was not up to your, or our, standards. It is our mission statement to ‘Impress Guests’ and we have obviously not met that goal. I am sorry I was not able to address the noise disturbance or issue... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 13, 2015

My family and I stopped at this hotel due to its location related to I90. It was a good choice, as always, the Holiday-Inn brand is outstanding in terms of comfort and cleanliness. The staff was friendly since my arrival until I checked out the next day. Breakfast offered a variety of choices. Since I was sick during my stay... More 

Was this review helpful? Yes 1
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Miguel V, Thank you for choosing our hotel and for sharing your review praising our comfort and cleanliness! I am so sorry to hear that you were under the weather during your stay and weren't able to take advantage of all our amenities. Please reach out to me directly the next time you will be in Coeur d'Alene so I... More 

Exeter, California
Top Contributor
59 reviews 59 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2014

Holiday Inn Express CdA offers the same excellent service and hospitality we've become accustomed to -- clean, comfortable rooms with all the amenities we need at a very reasonable price. The front desk staff -- both the day and night crew are helpful, friendly and genuinely want you to enjoy your stay. We requested an early check-in; we arrived before... More 

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Readlit247, Thank you for staying with us and sharing your review highlighting our clean rooms and friendly staff - and to answer your question, we don't know why you would go anywhere else! It is a pleasure to hear how you enjoyed our hospitality and that we were able to accommodate your early check in. I apologize that you were... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2014 via mobile

I'll start with the positives... This hotel looks great when you drive up. The lobby is clean and staff is knowledgeable. The rooms are clean. Now, for everything else... There couldn't be more highway noise if you were sleeping under an overpass. The walls are extremely thin all around. One side of us played music at midnight. It might as... More 

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

silverhd07, Thank you for staying with us and for sharing your feedback. I am truly sorry that your experience was not up to your, or our, standards. I agree that the purpose of staying in a hotel is to get a great sleep in a comfortable room. I apologize that outside noise impacted your sleep and also that we were... More 

Wishram, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 14, 2014

This hotel exceeded my expectations. I was very happy with the room, the quietness of the place & the fact it had a door directly to the outside which was very convenient for loading & unloading our vehicle & to take our dog out. Staff was very helpful & friendly.

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

Brian S, Thank you for staying with us and for sharing your review highlighting the convenience & quietness of your room and our helpful & friendly staff. Your room tip is great, and absolutely true that we do not have a pet fee! I am glad that we exceeded your expectations and we look forward to seeing you here again... More 

Shawnigan Lake, Canada
Top Contributor
141 reviews 141 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 23, 2014

This hotel certainly goes the extra mile and then some. If you are in the Spokane area just 15 miles east is Coeur d'Lene and well worth the short distance to be spoiled. This hotel has everything to offer and its first class. What a terrific find. Dodger the dog will greet you at the counter - truly he did,... More 

Was this review helpful? Yes
JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'Alene, responded to this review

FCFireConsulting, Thank you for a fantastic review naming us the Best Holiday Inn Express! It is our pleasure to stand out for our service and facilities. Dodger the dog is indeed a perfect greeter - you can keep in touch with him by friending him at facebook.com/DodgerW. Thank you again for staying with us and we look forward to seeing... More 

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