If you like to be evacuated from your hotel because of a fire only to discover that the resort has no emergency plan in place, this is the place for your next vacation. The staff is not trained for emergencies or guest evacuations or even guest safety. After the fire emergency got the all clear some guests experienced wild elevator... More

Overall, pretty nice. Stayed in a Laketower room which has full-on views of the lake, pretty stunning. Very few of the other room types have good views, be aware. Decor is nice but becoming just a bit dated- think late 90's contemporary. Dining spots are not great but not bad either, about what you'd expect from a resort- decent food... More

Everything is well organized about this hotel - also internal communication with the golf course is flawless. Billing detailed and the breakfast (no matter what you'd order) was absolutely yummy. We'll be back.

The Floating "experiences" from golf green, restaurant & piers like non other. Rooms with view of the Lake & or Village remarkable and peaceful. Sunday Brunch at $30, with the quality/quantity of $100. Staff very pleasant and well educated/trained. One of the finest Resorts in America. We've stayed at 6-5 Star Resorts in the past 12 months, and this Resort... More

We booked a lakeside view room, it was very nice. The problem I had with the room was the carpet. it was appeared stained in places. Not what I would expect in a place like that. There were a few sand flies in the room, we had no problem with them. The room itself was a good size, lots of... More

Let me start by staying this has got to be the number one resort in Coeur d’Alene by far, nothing else compares. We stayed here multiple times in our three year stay in the area, and loved it! Wonderful restaurants, we especially loved the Sunday brunch and the dockside. Best salad bar! We stayed one year for our anniversary and... More

My husband and I checked in and went to the room. After a LONG car ride, we each needed the bathroom. There was trash on the floor under the sink and poop marks in the toilet. The trash was not a big deal, but the poop marks were. We contacted the front desk who transferred us to housekeeping. The woman... More

In all ways an outstanding experience. Recently remodeled and the results are breathtaking! The restaurant,bar,food,service,view and ambience are all first class. Cannot comment on the rooms as we loved this city and the area so much we purchased a condominium. Have attended a conference and as a visitor with family and friends and have never been disappointed.

Went to visit for the first time, the ride from the airport was pretty quick (about 25 minutes) and the hotel van driver was so entertaining and full of information! They also had water and coffee on the van, which has club seats and was comfortable. I did not expect a "town" so was pleasantly surprised to see that there... More