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Fairfield Inn & Suites Burley

Certificate of Excellence
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230 West 7th Street North, Burley, ID 83318
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Fairfield Inn & Suites Burley
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Ranked #2 of 4 Hotels in Burley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Kim and Ron O Summerland, Canada
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103 reviews from our community

Traveler rating
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    35
    8
    3
    0
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31
25
2
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Summerland, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel to stay in as we travelled south. We wanted to be away from Twin Falls traffic and were pleasantly surprised to find this hotel exceeded our expectations with regards to cleanliness, staff professionalism, and breakfast. We stayed in a King, which was a bit on the small side. The bed was very good, very clean. I used... More 

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wa
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The most Excellent beds and pillows. Easy and friendly front desk. Clean room and bathroom with microwave and refrigerator. Hugh and great variety breakfast. This was our second stay and wewill stay here again.

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Boise, Idaho
Top Contributor
209 reviews 209 reviews
41 hotel reviews
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel a year ago and I think that it is getting worse. The hotel staff was average, but they just skimp on everything. I had no cream or sugar in the room for my coffee in the morning. I can get a much better value at other hotel brands. I will not be back in the... More 

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David N, Manager at Fairfield Inn & Suites Burley, responded to this review

Rob, my apologies for the lack of a condiment pack in your room. They are labeled in the same wrapping as the coffee packets, so it's not easy to identify when it's been used or not. I also apologize that with your last visit you were not impressed with our value. I know at your last visit and with your... More 

Morgan, Utah
Top Contributor
68 reviews 68 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 21, 2015

I stayed at this hotel for one night while passing through town. The hotel is very beautiful and I was so excited to find a nice place out in farm country. The only problem is the bed was like sleeping on a cement floor. I generally am not too picky but this bed was terrible.

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BigDNebeker, General Manager at Fairfield Inn & Suites Burley, responded to this review

My apologies Dan for the poor sleep experience on our bed the other night. We will take a look to see if it needs to be replaced. We use a Jamieson 9" foam mattress, but we do have several mattresses that we've placed foam toppers on for extra comfort for those that prefer a softer mattress. Please contact me directly... More 

Sandy, Utah
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2015

I never get dissapointed when I travel if I stay at a Marriott property and this was no exception. The rooms were quiet, well taken care of and the staff could not be better. The bed was comfortable and clean, the room smelled clean and the bathroom was spotless. Breakfast was the usual foods but everything was fresh and the... More 

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BigDNebeker, General Manager at Fairfield Inn & Suites Burley, responded to this review

Thank you for your kind words, we strive to meet the impeccable Marriott standards--even though we're just a Fairfield Inn & Suites--instead of a full-service Marriott, it's the kind of hotel that we would want to stay in! Thank you for taking your time to post a response! Dave More 

Bergen op Zoom, Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015 via mobile

This hotel offered clean, large. Non smoking and up-to-date rooms, very friendly staff, nice indoor pool and hot tub, great free breakfast and best of all great price!! I highly recommend this hotel to anyone staying in the Burley area. Most difinantly will return with my family.

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BigDNebeker, General Manager at Fairfield Inn & Suites Burley, responded to this review

Thank you so much for your review! We appreciated having you stay with us and hope to see you again! Dave More 

Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 27, 2014

I just cancelled a second reservation we had planned at this hotel. Our first stay was a disaster. The staff were all very nice, and the room was clean, but a problem with the smoke detector had the entire family awake for most of the night. We contacted the front desk, who contacted the manager, but they didn't have another... More 

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BigDNebeker, Manager at Fairfield Inn & Suites Burley, responded to this review

I'm sorry for the static noise from our disruptive smoke alarm. They called me from the hotel that night and mentioned that the kids were in bed and that you didn't want to change rooms--for which I don't blame you. Because our smoke alarms are all individually assigned to a specific room, we aren't able to just bring up a... More 

Boise ID
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2014

Due to some unexpected circumstances I ended up needing a place to stay for one night here. I did not pre book and was worried that they would charge me the highest rate for booking at the front desk at 1am. The guy was extremely friendly helpful and gave me the best rate. (better than internet price) The place is... More 

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Boise, Idaho, United States
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2014

I've stayed at the hotel several times recently while in town on business. Checkin/checkout is a breeze. Rooms are sparkling clean, bed is super-comfortable and room temperature controls are great. You can request a fridge in the room (not guaranteed, but have had one each time) which I enjoy as I like to purchase fruit, yogurt, bottled water, etc. They... More 

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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2014

We were traveling across country helping a family member move and this was stay after a long day on the road. The staff was wonderful and very informative about good restaurant close by the hotel. The rooms was clean and quiet. Breakfast was very much above the average. Wifi worked well and was easy to access.

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