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All 2 Bonners Ferry hotels

BEST WESTERN PLUS Kootenai River Inn Casino & Spa

3.5 of 5 Hotel   |   7169 Plaza Street, Bonners Ferry, ID 83805
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75%
Ranked #1 of 2 hotels in Bonners Ferry
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
kevin s Langley City, Canada
  • Overview
  • Reviews (123)
  • Photos (47)
  • Amenities
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  • Room tips (40)
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123 people have reviewed this hotel

Traveler rating
    57
    34
    21
    8
    3
See reviews for
30
58
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Top Contributor
186 reviews 186 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is fairly unremarkable, situated over the river on one side with a large parking lot behind. Granted the smoke from the casino tainted the lobby area and thanks to Trip-advisor we ate in town. The other side of the parking lot fence is a rail line with a level crossing. A line that gets busy at night and... More

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Langley City, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the community and surrounding area of bonners ferry idaho is beautiful, with many outdoor activities to enjoy, but honestly i think this best western is the reason to visit here. it is the best hotel i stayed at during my travels in july. the location along the river is beautiful, the hotel is modern (it even has glass glasses and... More

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Bellingham, Washington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent one night there. It's a nice hotel but it is a casino and has all that goes with being one - lots of people, noise, hard to find parking, and smoke. Room was very nice but on the second floor. There is only one elevator and it is at the end of the hotel. So, our room was a... More

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kalispell, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My husband & I waited a very long time in restaurant without getting served, we ended up walking out hungry. The whole experience turned us off to this hotel. The daytime front desk women are snobby. Maria that works the later shift has always been accommodating.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for writing us regarding your experience. I want to sincerely apologize for the lack of service provided to you. I can assure you I will address this immediately to insure this doesn't happen in the future. I will also address the issue at the front desk. Thank you for your comments on Maria! Sincerely, Tom Turpin General Manager More

San Diego
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stinky entry because of proximity to smoking-friendly casino. Some rooms have river views but windows were too dirty to enjoy the view. Clean guest rooms but not up to par as far as cleanliness in restaurant and lobby. Restaurant servers need better training. Food was o.k.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with me your comments. I want to apologize for your experience and can assure you we will be addressing your issues immediately. Sincerely, Tom Turpin General Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

NEW LODGE IS IMPECCABLE , MODERN AND SPACIOUS EXTRA CLEAN AND QUIET. JUST STAY CLEAR OF THE LOBBY AS THE SMOKE FROM SMOKING CASINOS permeates. New Lodge is impeccable, modern and spacious. Extra clean and quiet too. Just stay clear of the main lobby near casinos as the smoke permeates from the smoking casino areas. Eat at MUGSY's. Walk there.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay. I am happy to hear you enjoyed our new Kootenai Falls Lodge and am sorry about the smoke issue in the lobby. We recently installed a new system and I can assure you we will look into why the system was not working correctly.... More

Calgary, Canada
Top Contributor
77 reviews 77 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our last stop for my wife and I on our 3 week road trip. We passed by the Hotel on several occasions and decided we would stay before our final leg of the trip. The room was incredible and had the nicest shower of any BW we've stayed in. Internet was great, bed very comfortable and the view... More

Review collected in partnership with Best Western

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind remarks regarding our facility and we're glad you had a great stay. We are very proud of our facility and I will make sure our team is aware of your comments. Thanks again for taking the time to write. Sincerely, Tom Turpin General Manager More

St. Petersburg, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location overlooking River,walking distance to small downtown area via tunnel. Lodge room well appointed, thick towels and very comfortable bed. Pool and spa area well kept. Did not go to Casino on site, but it looked inviting. Breakfast in the morning was nice, dining room had large windows with great view of river. Some train noise at nite from... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your experience at the B/W Plus Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. Your comments are valuable to us and I will make sure our entire team is aware of your experience. Thanks again, Tom Turpin General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a nice little spot for a getaway. Friendly staff, convenient location and good accommodation. It was so enjoyable we are trying to figure out when we could make another trip to Bonners Ferry this summer.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write about your experience at the B/W Plus Kootenai River Inn Casino and Spa. We appreciate hearing from our Guest. I will sure to share your comments with our team. Sincerely, Tom Turpin General Manager More

Sonora, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The river view was beautiful. The hotel staff very accommodating and friendly. The room was large, clean & comfortable. We had a nice breakfast every morning and a couple dinners that were quite good. We took advantage of the nice pool, the exercise room, and the spa there; and all the experiences were great. I've stayed there many times over... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind remarks regarding your stay. We appreciate hearing from our Guest. More

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Additional Information about BEST WESTERN PLUS Kootenai River Inn Casino & Spa

Address: 7169 Plaza Street, Bonners Ferry, ID 83805
Phone Number:
Location: United States > Idaho > Bonners Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kootenai River Inn Casino & Spa 3.5*
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Also Known As:
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN PLUS Kootenai River Inn Casino & Spa Bonners Ferry, Idaho

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

Questions & Answers

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