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BEST WESTERN PLUS Kootenai River Inn Casino & Spa

Certificate of Excellence
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7169 Plaza Street, Bonners Ferry, ID 83805
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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200 reviews from our community

Traveler rating
    99
    54
    28
    13
    6
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44
92
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay, Rooms are spacious and clean. All hotel staff are friendly and courteous, food in both the deli and dining lounge are great.. Casino is lots of fun. Pool looked good but did not go in it.

Review collected in partnership with Best Western

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The Dalles, Oregon
Top Contributor
54 reviews 54 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice rooms and a wonderful shower..However, the TV didn't work, they did send a serviceman he did fix it sort of.. The remote quit working shortly after.... Can not say that much good about the restaurant, My steak was cooked to perfection but had no taste at all,sort of like eating a stale piece of bread... Other than that,... More 

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I want to apologize for the meal you received in the restaurant and want to assure you I will be meeting with our Chef on this to make any improvements necessary. Thanks again for your comments. Tom Turpin General Manager... More 

Seattle
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are player's club members at the casino, and we get such great offers from Kootenai River Inn. We love the salmon in the Springs Restaurant. We love the river views from the rooms with the little balcony so you can sit and enjoy the view. We also love how often we walk out with a little more than we... More 

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. I am pleased to hear you enjoyed our facility and appreciate the kind words. I will be sure to pass your comments on to our entire team. Best Regards, Tom Turpin General Manager BW Plus Kootenai River Inn Casino and... More 

Rathdrum, Idaho, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay overnight, and plan to return. The room was first class all of the way. The restaurant had good food and the service was of good quality. The view of the river is exceptional and the whole experience is definitely of value. The casino within the hotel was fun and all in all a lovely time for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at our facility. I appreciate hearing from our Guests. I am glad to hear you had a enjoyable stay with us. I will be sure to pass your comments on to our entire team. Thanks again for taking the time to write. Best Regards, Tom Turpin General Manager... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean rooms and grounds, Enjoyed the spa, the pool and sauna. The menu in the restaurant had a good choice with excellent food. My wife and I went there to relax which we were able to do quite easily. The staff were always friendly .

Review collected in partnership with Best Western

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind words regarding our facility and team. I am glad to hear you had an enjoyable stay with us. I will be sure to pass your comments on to our entire team. Thanks again for your time. Sincerely, Tom Turpin General Manager BW Plus Kootenai River Inn Casino and Spa More 

Spokane, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

One of my top favorite travel spots. Always treated wonderfully and completely enjoyable stay. Supper Clean rooms and comfortable beds. Friendly staff and outstanding views. Love the local golf course. Can't get closer to Canadian boarder for Trips north and 30 minutes to Sandpoint.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay at the Kootenai River Inn Casino and Spa. I appreciate your kind remarks regarding our facility and the community we live in. Your comments will be shared with our entire team. Thanks again for your time. Best Regards, Tom Turpin General Manager More 

Bonners Ferry, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Old section - rooms are ok - Balcony and river view New section - very nice rooms - no balcony - no view We prefered the newer rooms TV remote - worst I've ever seen - difficult to use Love the shower

Review collected in partnership with Best Western

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for writing regarding your recent stay with us. I appreciate hearing from our Guests regarding their experience. I am happy to hear you had a great stay and enjoyed our new section. I will make sure our team reads your comments. Thanks again for taking the time to write. Sincerely, Tom Turpin General Manager More 

Spokane, Washington, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Best Western PLUS Kootenai River Inn Casino & Spa, Bonners Ferry Idaho is a nice clean hotel. It is also quiet. All rooms have good view of the Kootenai river. Staff was very friendly. Restaurant is adequate with good food.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent experience at the Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. I am glad to hear you had a good stay. I will make sure our entire team reads your comments. Thanks again for staying. Tom Turpin General Manager More 

Colville
Top Contributor
61 reviews 61 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We decided to check out the property while taking advantage of a $39.00 promotion. We expected QUIET and CLEAN but instead found the opposite upon arrival. The third floor rooms have the best view and are the quietest but there is no elevator service to these rooms. You are required to take the elevator (located outside of the casino) to... More 

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for writing regarding your recent stay with us. I appreciate hearing from our Guests. I apologize for any inconveniences that may have been caused during your experience hear at the Kootenai River Inn Casino and Spa. Your comments will assist us in our efforts to provide better service and quality product in the future. Thank again for taking... More 

Edmonton, Canada
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2015

Get a room on the river it's awesome! the rooms are nice not too fancy. excellent pool with retractable roof. lots of slots!!! Try the chicken fried steak! the best anywhere!The staff was very nice and quick to help.

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your stay at the Kootenai River Inn Casino and Spa. I am pleased you had a good stay and appreciate you taking the time to share with us your experience. I will be sure to pass these comments on to our entire team. Thanks again, Tom Turpin General Manager More 

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