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All 2 Bonners Ferry hotels

BEST WESTERN PLUS Kootenai River Inn Casino & Spa

3.5 of 5 Hotel   |   7169 Plaza Street, Bonners Ferry, ID 83805
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Ranked #1 of 2 Hotels in Bonners Ferry
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
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145 reviews from our community

Traveler rating
    68
    38
    23
    12
    4
See reviews for
33
67
6
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed today NEW via mobile

This place is beautiful. Such a small town with so much to offer. The hotel overlooked the river which is absolutely breathtaking. Amenities are up to date and certainly such a friendly staff. It was warm and inviting. I'll be back!!!

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Vancouver, Washington
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the BW Kootenai River Inn Casino last month for a week. I was at a training session. The stay was pleasant. The staff were friendly and helpful, and the room was clean and well appointed. I would recommend staying here because the view of the river is great and the area is beautiful.

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. We value our Guests input and comments. I will be sure to pass your comments on to our team here. Best Regards, Tom Turpin General Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Always try to stay at Best Western, this one was not a disappointment. Very clean, great staff! Brunch was very good, great choice of food. I would totally recommend this hotel when traveling. I would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments regarding your recent stay at the BW Plus Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. I will make sure our team is aware of your stay. Thanks again for taking the time to write. Tom Turpin General Manager More

Wetaskiwin, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second stay this year at this resort. We enjoy our stay at the casino and find the hotel to be clean and a great value. Northern Idaho is a great place to site see and shop. Look forward to coming back again.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind remarks regarding your stay and our facility. We are pleased that you experienced a great stay at our facility. I will make sure our team is aware of your comments. Thanks again for taking the time to write. Sincerely, Tom Turpin General Manager More

Menifee, California
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

BWH with a casino what more could ask ? Hotel is in some need of a little tlc. Hallways need new carpet & just general exterior maintenance. Room had a small patio with a view of the river which was wonderful, lots of wildlife. Room was large, clean w/ great shower & bathroom, plenty of towels & bath soaps. Kevin's... More

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for comments on your recent stay with us. I appreciate hearing from our Guests and will make sure our team is aware of your comments. Your input is valuable to our success and we appreciate your time in sharing with us your thoughts. Best Regards, Tom Turpin General Manager More

Saskatoon, Canada
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Did my due diligence. Checked in advance. This place is smokey as evidenced by the blue cloud when you check in. Middle of no where, so toughed it out. Wasn't end of world, but for $200 plus room, I was expecting more. Agreed, rooms not "smoke" free in anyway.

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments. I appreciate hearing from our Guests. I apologize for any inconvenience that may have been caused. Your comments are valuable to us and will assist us in making the proper corrections in the future. Thanks again for your comments. Tom Turpin General Manager More

Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was travelling on business and the travel consultant booked up at this hotel. At first I thought it was a typical BW motel. We arrived at a beautiful hotel and casino. The room was enormous and included a safe as well as first rate cable stations. We had excellent wifi. We had a nice breakfast in the dining room... More

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Tragic really. Nicely situated on the river. Claimed smoke free rooms, but check in is a walk through smokey casino, and smoke must be transmitted from clothes and hair of gamblers, as the room looks new and clean, but a shock of musty smoke stepping in. Spent time on balcony to avoid smoke, but made it tough to walk back... More

Was this review helpful? Yes 3
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for completing the TripAdvisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

idaho
Contributor
14 reviews 14 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonable food prices, good food, beds are comfortable. Remodeled side and new side are available. Remodeled side has the river views. Two sides of the casino, one offers non-smoking. Bingo hall also on premises and small deli. Within walking distance to the older part of Bonners Ferry.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write us regarding your experience at our facility. We appreciate hearing from our Guests and I will make sure your comments are passed on to our team. Best Regards, Tom Turpin General Manager More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were clean and good size. The quoted price did not match what we were charged at check-in by a few dollars. The main complaint was that the clerks made us move our bikes from under the overhang, even though storms were forecast for the evening. This is the first hotel, in all my rides, that refused to allow bikers... More

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More

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Additional Information about BEST WESTERN PLUS Kootenai River Inn Casino & Spa

Address: 7169 Plaza Street, Bonners Ferry, ID 83805
Phone Number:
Location: United States > Idaho > Bonners Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kootenai River Inn Casino & Spa 3.5*
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Also Known As:
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN PLUS Kootenai River Inn Casino & Spa Bonners Ferry, Idaho

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