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BEST WESTERN PLUS Kootenai River Inn Casino & Spa

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7169 Plaza Street, Bonners Ferry, ID 83805
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1 room 1 adult
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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271 Reviews from our TripAdvisor Community

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United States
4 of 5 stars Reviewed 3 days ago NEW

Nice rooms that are clean with comfortable beds. Room has high speed internet, tv, small refrigerator, hair dryer, coffee machine. No microwave or tub. Clean pool and hot tub but sometimes hot tub is low on water. There has been issues with maid service knocking multiple times before check out time. I had one of them walk in on me... More 

Review collected in partnership with Best Western

Helpful?
Thank Jamie T
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay at the Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. I am pleased to hear you enjoyed yourself and like dour facility. I want to apologize for the early housekeeping service and let you know I have discussed this our Housekeeping Manager to make... More 

Calgary, Canada
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second time staying here. It did not disappoint. We were three ladies on a bus tour from Calgary, Alberta. The room was wonderful, attached to the main building by a walkway. We were on the main floor with very little noise from upstairs. We ate several times in the restaurant where the food was very plentiful and... More 

Helpful?
Thank Petuniatokkie
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay with us. We are always pleased to hear from our Guests. We are so happy to hear you had an enjoyable visit at our facility and you liked our property. I will be sure to pass on your comments to the entire team. Thanks again for staying with... More 

Spokane, United States
1 review
4 of 5 stars Reviewed 1 week ago

Have stayed here several times. Staff is always courteous and very helpful! Rooms are nice, especially with the river right out the back door. Restaurant is decent except too many nights in a row with green beans as the vegetable served with meals. Love that they allow pets!

Review collected in partnership with Best Western

Helpful?
Thank Karen T
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am pleased to hear you had a good stay with the exception of the multiple nights in a row with green beans. I have visited with our Chef about this and hopefully we have corrected this for the future.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

What a wonderful stay! The staff was excellent and even brought us a crib and microwave at no extra charge! They were very polite and prompt. The room was very spacious and clean with an incredible view!! Very comfortable bed and a very reasonable rate. Couldn't have asked for anything more.

Review collected in partnership with Best Western

Helpful?
Thank Sean S
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay with us. I am very happy to hear you had a Great stay with us. We are very proud of our facility and location and I will make sure our team reads your comments. Thanks again for taking the time to tell us about your experience. Best Regards,... More 

Fallon, Nevada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Helpful staff and a really decent room for the price. We stayed on the newer lodge side. Comfortable bed and a great shower.Trains run by at all hours which could be a thing for some light sleepers. The casino was darn busy but wasn't really our thing. The best thing about the hotel is the location on the river and... More 

Helpful?
Thank JaimeSummer
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay. I appreciate hearing from our Guests. I am pleased that you had an enjoyable stay and make sure that our entire team reads your comments. Thanks again for your time. Sincerely, Tom Turpin General Manager More 

Sagle
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are very nice and with a great view. Very clean The food is excellent with very nice wait staff lots of great choices of dinners , The breakfast buffet is also very good and the games are good too. Good for a romantic week night

Helpful?
Thank patmcglo
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to hear you had a good stay and everything was to your liking. We are very proud of our facility and I will be sure to pass your comments on to the entire team. Thanks again for... More 

Innisfail
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

We pulled into this Best Western on a cold and snowy night. The cost of the room for one night was $100 which included breakfast. The room was very spacious and modern. Free wifi. The bed was extremely comfortable. We ate supper in the restaurant. The prices were reasonable with a senior special (three choices) for $6.95. Our waitress was... More 

Helpful?
Thank Hopin
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. We are happy to hear you had a Great stay with us and hope that you will consider staying with us in the future. Thanks again for your comments. Best Regards, Tom Turpin General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015 via mobile

The staff is friendly and professional. I called to notify my late check in. The front desk staff greeted me by name. The room is excellent. The decor is splendid. The bed is very comfortable. Modern details. I definitely recommend this hotel.

Helpful?
1 Thank AbigailCar
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay at the Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. I am pleased to hear you had a great stay with us. I will be sure to pass your comments on to our entire team. Thanks again for staying, Tom Turpin General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 1, 2015

not good, the waitress was not attentive at dinner. We had to ask for a box to go 3 times and our bill 2x. After she collected the bill and we had tipped her very well. She proceded to tell us we were very loud and were using bad language. Not once had she "asked" us to please keep it... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Deanna A
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing your thoughts regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2015

Great place to eat, sleep and play a little Blackjack! Always a great time, but mid week specials are awesome! The river view is spectacular and the pool and hot tub is fun for kids and adults alike-We always have fun and the restaurant is lovely as well with a huge brunch Sundays and holidays.

Review collected in partnership with Best Western

Helpful?
Thank 676kathleenp
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you sharing with us your comments regarding your recent stay at the BW Plus Kootenai River Inn Casino and Spa. I am happy to hear you had a pleasant stay and everything was to your liking. We are very proud of our facility and I will be sure to share your comments with our entire team. Thanks again and... More 

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