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BEST WESTERN PLUS Kootenai River Inn Casino & Spa

3.5 of 5 7169 Plaza Street, Bonners Ferry, ID 83805
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Certificate of Excellence 2014
BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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171 reviews from our community

Traveler rating
    78
    49
    27
    13
    4
See reviews for
39
77
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was a wonderful experience, I travel over 60 days a year and this was the best customer service I have received. The room was clean and the service from the check in was exceptional. The views of the river in the room where excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for the kind remarks regarding your recent visit to the BW Plus Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. We are very proud of our team and facility here and are glad you had a great experience. I will be sure to pass your comments on to our entire team. Thanks again for... More 

Seattle, Washington
Top Contributor
64 reviews 64 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stopped in on our way to Canada and were delighted by the front desk staff finding a lower rate for us, by the wait staff in the restaurant who provided something special for our grandson, and by the general friendliness and comfort, overall. I'm sorry I didn't take good photos; barely remembered to snap the sign as we left... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your stay with us. We appreciate your input and I will make sure our team is aware of your comments. Sincerely, Tom Turpin General Manager More 

British Columbia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came down for a Spa Day from Cranbrook. There were 4 in our party. The Spa is clean, modern and uses beautiful products. The prices are amazing for the quality of services given. Highly recommend. We all agree we would return. Only a few suggestions. When in the pedicure area you can hear all the screaming children in the... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write us regarding your experience at the Kootenai River Inn Casino and Spa. We appreciate our Guests input and I will be sure to pass your comments on to our entire team. Thanks again, Tom Turpin General Manager More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Great - we have stayed here several times, and enjoy the experience each time! Friendly staff at check-in, nice little casinos (one with non smoking), great food at the restaurant overlooking the river. What a view! There is a very nice common room with a very large fireplace and comfortable chairs for seating - right when you first come in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay at the Kootenai River Inn Casino and Spa. Thank you for your kind remarks about our facility. I will make sure our entire team is aware of your recent experience. Thanks again for taking the time to write. Best Regards, Tom Turpin General Manager More 

Spokane, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Always a very nice place to stay. Very cozy, small and intimate. We stay there all the time. Clean and beautiful hotel inside and out. Love the interior design. Very nice restaurant on site. Love having the casino on site. Its nice and smaller, so not super crowded.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your experience at the Kootenai River Inn Casino and Spa. I appreciate you taking the time. Thanks again for your kind remarks. I will be sure to pass these on to our team. Happy New Year! Tom Turpin General Manager More 

Kingston, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We received a free package that included the Jacuzzi Suite, $100.00 toward the spa, and $75.00 toward food. The Jacuzzi Suite was warm and inviting with a fireplace, dimming lights and a comfortable king size bed. Plus it had a nice view of the river. We enjoyed our room. The food is OK, but I felt it should of been... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your stay with us. I will be sure to pass your comments on to our team and address some of the issues noted. Your input is valuable to us and I appreciate the time you took to let us know. Best Regards, Tom Turpin General Manager More 

Kent, Washington
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Its a very nice hotel and rooms are very accomadating.. But the food service, bar service and all wait staff is very slow at best. the casino rooms yes three rooms, are very small town rinky dink. mostly old Machines only. No cards, dice, etc.

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent experience at the Kootenai River Inn Casino and Spa. I am sorry to hear of your experience with our food & beverage service. I have shared this with our food & beverage director and will take the necessary steps to improve on this. Thanks again... More 

COEUR D ALENE, United States
1 review
5 of 5 stars Reviewed December 9, 2014

Very comfortable , great food in restaurant and excellent service. We usually don't gamble but the casino has been running a special with bonus bucks so we tried our luck, we have came home with xtra money every time.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests and glad you had a good experience. I will make sure our entire team is aware of your comments. Thanks again, Tom Turpin General Manager More 

C ranbrook, Canada
1 review
4 of 5 stars Reviewed December 6, 2014

The staff are very friendly and willing to assist you should you require any help. Rooms are very clean and well decorated. The showers are awesome....Location of the Best western at Bonners Ferry is very good and lots of parking...

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your stay at our facility. We are very proud of our recent remodel and upgrades at our facility, especially the walk in showers. I will be sure to pass your comments on to our entire team. Thanks again, Tom Turpin General Manager More 

1 review
4 of 5 stars Reviewed November 29, 2014

Love this hotel! Pool and Casino and a Riverfront Restaurant Beautiful setting and great accommodation Nice Non Smoking Casino Would recommend a Riverfront Room! Fridge,Iron and in room coffee is nice Restaurant has good breakie but the service is at times very sketchy

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the BW Plus Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. I am glad to hear you had a great time at our facility and will be sure to pass your comments on to our team. Thanks again, Tom Turpin General Manager More 

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Additional Information about BEST WESTERN PLUS Kootenai River Inn Casino & Spa

Address: 7169 Plaza Street, Bonners Ferry, ID 83805
Phone Number:
Location: United States > Idaho > Bonners Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kootenai River Inn Casino & Spa 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN PLUS Kootenai River Inn Casino & Spa Bonners Ferry, Idaho

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