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BEST WESTERN PLUS Kootenai River Inn Casino & Spa

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7169 Plaza Street, Bonners Ferry, ID 83805
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland Oregon
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for only one night but must say had a really good time. The hotel was very well run it was clean with a very nice room with all that we needed we had a very nice meal out side on the patio overlooking the water it was lovely. We went to the casino lots of fun... More 

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Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a really nice Best Western. The rooms are large and clean, the restaurant has many choices, the casino is a lot of fun. The setting on the river is lovely and peaceful. We have stayed here many times and highly recommend it.

Review collected in partnership with Best Western

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Alberta
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this property. The hotel itself is quite sprawling and offers a casino and two detached accommodation buildings. The room we had was in the "falls" building and was quite spacious. The beds were reasonably comfortable and the remainder of the room looked well appointed and modern. The only complaint I have about this hotel is the... More 

Was this review helpful? Yes 2
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. I want to apologize for your experience at our facility, especially the dining experience at the Springs restaurant. I can assure you that we take your comments seriously and will address the issues you... More 

Westminster, Colorado
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Great if you are a destination gambler I guess, way overpriced for comparable accommodations. Very nice beds. Chaotic, helpful or indifferent staff seemed to be without leadership. Restaurant sorely neglected, staff may ignore you to chat with co-workers. Best not to expect fresh vegetables. I will steer clear unless out of options.

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a... More 

Victoira, BC
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here in June and I would describe our stay as okay. The room was average size and was very clean. Bed was very comfortable. No tub but had a very nice large shower. The room had a fridge and a small pod coffee maker. I prefer tea and only coffee pods were supplied. Breakfast was included and it... More 

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodations in the Lodge. Comfortable beds, pillows, and large rooms. Very clean and new. Excellent restaurant in the main building with the Casinos. Excellent food. Casinos were not at all fun or exciting. Only one was non-smoking.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. Your comments are very important to us and I will make sure and share them with our team. Thanks again, Tom Turpin General Manager More 

Camrose, Canada
Level Contributor
278 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights. You get a free hot breakfast, $3 off the menu or on a Sunday you get 1/2 price off the smorgasbord ($7.50 was a great deal)! We stayed in the new lodge rooms & although they are not facing the river they are a good size & within walking distance of the casino, restaurants... More 

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KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments regarding your recent stay at our facility. I appreciate hearing from our Guests. We really appreciate your kind remarks about our facility and I'll make sure our entire team reads your comments. Thanks again for taking the time to write. Best Regards, Tom Turpin General Manager More 

Calgary, Alberta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is probably my favorite hotel in the world. I have been here many times. I adore how each room has a river view which is gorgeous (can't stop looking) as does the restaurant. The staff is always friendly and helpful. There is free wifi. The rooms are nice looking and comfortable and there is a small deck. Also you... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your experience at the Kootenai River Inn Casino and Spa. I am very happy to hear you love our facility. We are very proud of the Kootenai River Inn Casino and Spa and I will make sure our entire team reads your comments. Thanks again and best of luck, Tom Turpin... More 

Peachland, Canada
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over night in a large quiet room away from hiway noise. Check in was very efficient and friendly. Dining room overlooks the river and the service and food were both very good. We are not gamblers so didn't make use of the Casino. Our only complaint was the radio...either we are totally inept ( I got a sore... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments regarding your recent stay with us. I appreciate you taking the time to share with us your experience. Thank you for your kind remarks regarding our facility and I want to apologize for the clock radio. I will have our team take a look at this and see what we can do to correct it.... More 

East Wenatchee
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on July 4th, 2015 and we were very pleased with our river view room. The room and also the bathroom were very nice. The only thing that we would change would be to add more electrical outlets in the room. We didn't have a place to charge our cell phones except for the outlet... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay with us. We value our Guests input and will make sure our entire team reads your comments. Thanks again, Tom Turpin General Manager More 

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