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BEST WESTERN PLUS Kootenai River Inn Casino & Spa

3.5 of 5 7169 Plaza Street, Bonners Ferry, ID 83805
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Certificate of Excellence 2014
BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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BEST WESTERN PLUS Kootenai River Inn Casino & Spa
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164 reviews from our community

Traveler rating
    75
    46
    26
    13
    4
See reviews for
37
75
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Spanish first
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  • All months
    (164)
  • Mar-May only
    (21)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (17)
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COEUR D ALENE, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very comfortable , great food in restaurant and excellent service. We usually don't gamble but the casino has been running a special with bonus bucks so we tried our luck, we have came home with xtra money every time.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests and glad you had a good experience. I will make sure our entire team is aware of your comments. Thanks again, Tom Turpin General Manager More 

C ranbrook, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff are very friendly and willing to assist you should you require any help. Rooms are very clean and well decorated. The showers are awesome....Location of the Best western at Bonners Ferry is very good and lots of parking...

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your stay at our facility. We are very proud of our recent remodel and upgrades at our facility, especially the walk in showers. I will be sure to pass your comments on to our entire team. Thanks again, Tom Turpin General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Love this hotel! Pool and Casino and a Riverfront Restaurant Beautiful setting and great accommodation Nice Non Smoking Casino Would recommend a Riverfront Room! Fridge,Iron and in room coffee is nice Restaurant has good breakie but the service is at times very sketchy

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at the BW Plus Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. I am glad to hear you had a great time at our facility and will be sure to pass your comments on to our team. Thanks again, Tom Turpin General Manager More 

Creston BC, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

The most fun I have ever had. Rooms were lovely, staff was great and a casino as well. There is a large indoor pool as well as a Spa. The have a business room with computers and a small Arcade for the kids. Also a washer and dryer on site. I highly recommend it to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind comments about our facility and your experience. We appreciate hearing from our Guests. I will make sure our entire team is aware of your comments. Thanks again, Tom Turpin General Manager More 

Meridian, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

Was a fantastic start of a business trip, only wish that I could of stayed in Kootenai the entire time of the trip. Room was large, clean, modern and a great experience. Breakfast was among the best that I have experienced in many years in the US, Europe and the Middle East for value and was a great way to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind remarks regarding your recent stay with us. I appreciate hearing from our Guests. I will make sure and share your comments to our entire team. Thanks again for staying. Tom Turpin General Manager More 

Bonners Ferry, Canada
1 review
5 of 5 stars Reviewed November 13, 2014

The staff is always helpful and friendly. The hotel is clean, the casino is fun, I have had haircuts and massage in the spa and was satisfied with both. The restaurant has good meals, reasonably priced and the baked salmon is just delicious!

Review collected in partnership with Best Western

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your experience at the BW Plus Kootenai River Inn Casino and Spa. I appreciate hearing from our Guest. I am happy to hear you had a good stay and will make sure our entire team is aware. Thanks again for staying. Best Regards, Tom Turpin More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Girls weekend we stayed in the new part, beds were nice the first nite, second nite the bottom sheet was never touched (full of wrinkles) we had 4 glasses, 3 were dirty including a lip stick on one, leaves and grass on the carpet and bathroom (thought maybe we brought it in) still there the next day. Beautiful large rooms... More 

Was this review helpful? Yes 1
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your experience regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 1, 2014

Was in town in business and stayed here. Had a great room on the third floor with a fantastic view of the river. One of my favorite things was the Kurig Coffee maker in the room. I rarely make coffee in my room but I took advantage of this perk. The fitness room is ok - elliptical, tread mill and... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your experience at our facility. We appreciate hearing from our Guests and will make sure our team is aware of your comments. Thanks again, Tom Turpin General Manager More 

Strathmore, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 29, 2014

As tired and weary travelers on our way home we were delighted to find this Best Western hotel. The location was lovely, right on the river. The staff were very pleasant and accommodating. We asked for a quiet location and a room with a view both of which we got. If you gamble then the casino would be disappointing but... More 

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your experience at the BW Plus Kootenai River Inn Casino and Spa. I appreciate hearing from our Guests. I am happy you enjoyed your stay and your comments will allow us to make even better improvements to our facility. Thanks again for staying. Best Regards, Tom Turpin General Manager More 

Innisfail, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 25, 2014

Stayed here for 2 nights. Loved the place. Great rooms, clean, Free hot breakfast every morning. Staff at front desk, restaurant and casino very friendly and helpful. Room was clean and coffee was availabe . Will for sure be here again

Was this review helpful? Yes
KootenaiRiverInn, General Manager at BEST WESTERN PLUS Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kind remarks regarding your stay with us. I appreciate hearing from our Guests. I will make sure our entire team is aware of your comments. Best Regards, Tom Turpin General Manager More 

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Additional Information about BEST WESTERN PLUS Kootenai River Inn Casino & Spa

Address: 7169 Plaza Street, Bonners Ferry, ID 83805
Phone Number:
Location: United States > Idaho > Bonners Ferry
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Kootenai River Inn Casino & Spa 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN PLUS Kootenai River Inn Casino & Spa Bonners Ferry, Idaho

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