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Shilo Inn Boise Riverside

2.0 of 5 3031 Main Street, Boise, ID 83702
#41 of 55 hotels in Boise
137 Reviews 3.5 of 5 stars
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Shilo Inn Boise Riverside
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Shilo Inn Boise Riverside
  • Overview
  • Reviews (137)
  • Photos (16)
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  • Room tips (23)
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137 people have reviewed this hotel

Traveler rating
    43
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    19
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34
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

When I first walked into this establishment I was shocked by the personal warm greeting that the two young ladies gave me. Checking in was pleasant and the employees listened to my every request and found me the PERFECT room. Loved the service. Its service like this that drives America. Personal thank you for your perfect touch in an imperfect... More

Was this review helpful? Yes
Centerville, Utah
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I recently booked the Shilo Inn Boise Riverside after researching many other hotels. I chose it because of the location and other reviews. Though the staff was super friendly and helpful, but the facility was old, old, old. It was something out of the 1970's from the wood paneling in the lobby to the cinder block walls to the gross... More

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Valby
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good for the price. Rooms are spacious and clean. The decor is not new but everything worked and beds where comfortable. The pool is indoor but have a good size. The spa is really nice and hot and there is even a sauna to use. Breakfast was not too inviting so we skipped that and went to goldies downtown which... More

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Hailey, Idaho
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is also a convention center and it took us a while to figure out our area of entry and parking. The walk to the restaurant for breakfast was a long walk down various hallways and through the convention area. Having said that, the room was clean, the grounds are beautiful, and we had a good sleep. The breakfast... More

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Hartlepool, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very clean and even had a balcony. The hotel is easily accessible from the freeway, although it is a bit of a walk to the city centre. The staff are helpful and friendly and helped to make our short stay very enjoyable. The breakfast is quite basic but it was perfectly tasty and considering the price of... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a wonderful location and fantastic customer service. Front desk staff Alishia was super helpful to us---we were traveling with our one year old baby and she really went out of her way to make our stay easier. The breakfast room staff was really nice too (I didn't catch anyone's name there). It was really affordable too.

Was this review helpful? Yes 2
jade s, General Manager at Shilo Inn Boise Riverside, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. We appreciate the positive comments you left about our hotel. It let's us know we are moving in the right direction. I will certainly pass on to Alishia how helpful she was during your stay. We look forward to seeing you again in the future. More

Logan, Utah
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Derrick was an outstanding guest representative and front desk employee. He really saved our bacon. Provided us with maps and held a very important item for us when we had incidentally left it in our room. Thank you Derrick!!

Was this review helpful? Yes 1
jade s, General Manager at Shilo Inn Boise Riverside, responded to this review

Dear guest, Thank you for reviewing us on TripAdvisor. I am glad we were able to help you navigate around Boise. I will pass on to Derrick how helpful he was in assisting you. We look forward to seeing you again. More

Sparks, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Mackenzie W who worked in the Breakfast room was so friendly and congenial willing to make decaffeinated coffee for me and made our breakfast there a pleasant experience. We love being close to the greenbelt as was handy for a morning walk.

Was this review helpful? Yes 1
jade s, General Manager at Shilo Inn Boise Riverside, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. We appreciate your kind works regarding our staff service. I will pass on your positive comments to Mackenzie. More

Reserve, New Mexico
1 review
3 of 5 stars Reviewed July 20, 2014

Me and my family were planning a small reunion. We had made our reservations one (1) month in advance. We arrived during freeway rush hour and the front desk clerk could not give accurate directions to us. Thank goodness for my sons GPS on his cell phone. We finally it to motel and it was way past check in time... More

Was this review helpful? Yes
jade s, General Manager at Shilo Inn Boise Riverside, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. I apologize for some of the issues you faced during your checkin process. Our goal is to get you checked into your room as quickly as possible so you can relax. These issues will be addressed with the staff. Additionally, your concerns about the pool and hot tub are being addressed... More

Boise, Idaho
1 review
4 of 5 stars Reviewed July 17, 2014

My 2 granddaughters, daughter in law and I stayed at this hotel July 6 through 10, 2014. The room was very clean. The facility, including pool area, was well kept. The room rate was exceptional considering the amenities. It was convenient to other places in Boise we wanted to be. The front desk clerk, Derrick, was friendly, personable, knowledgeable and... More

Was this review helpful? Yes
jade s, General Manager at Shilo Inn Boise Riverside, responded to this review

Dear Guest, Thank you for taking the time to review us on TripAdvisor. We appreaciate your kinds words about our hotel. I will happily pass on the positive review to Derrick and Edin as well and let them know they did a fantastic job. More

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Additional Information about Shilo Inn Boise Riverside

Address: 3031 Main Street, Boise, ID 83702
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Boise Riverside 2*
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Also Known As:
Shilo Inn Boise Riverside Hotel Boise
Boise Shilo Inn

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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