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All 56 Boise hotels

Shilo Inn Boise Riverside

2.0 of 5 Motel   |   3031 Main Street, Boise, ID 83702
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Shilo Inn Boise Riverside
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Ranked #41 of 56 hotels in Boise
A recent review
3 of 5 stars Reviewed November 24, 2013
Dkkclack South Beach, Oregon
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120 people have reviewed this hotel

Traveler rating
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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Boise
1 review
2 of 5 stars Reviewed 1 week ago

The staff was not friendly or professional at any encounter during our trip.The room was very small, dirty, and in bad need of cosmetic & structural repairs. The free continental breakfast was very limited, what was there was stale, or watered down. Will not stay here again.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for taking a moment to share comments about your stay at Shilo Inns Boise Riverside. Please accept my apologies for the inconveniences you encountered during your visit. We take guest concerns very seriously, so please know this will be addressed with the hotel staff and management. Regards – Justin Haight More

1 review
1 of 5 stars Reviewed March 10, 2014 via mobile

The biggest problem was the door to our room. It wouldn't shut unless we jimmied the door. There was Vomit in the elevator. No towels in the pool area. Breakfast was picked over when we arrived at 7:30 am. The service in the breakfast room was terrible. We had no ice bucket in our room. No extra bedding for the... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

I appreciate taking the time to bring these concerns to our attention. I sincerely apologize for the things you encountered during your stay. Please be assured this is not the standard of Shilo Inns and these areas will be addressed immediately. Thank you – Justin Haight More

1 review
1 of 5 stars Reviewed February 23, 2014 via mobile

Only 2 towels per room. No pool towels. Insecure. Dirty!!! Welcome to 1974! Not as pictured! No coffee in room as carafe was mia. Will NEVER STAY HERE AGAIN!!! SHOULD BE TOTALLY REBUILT! All imenities from 80s not kidding!! No towels!! Really???!!! Disappointed & embarrassed for Boise! !!

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for commenting on your visit to Shilo Inns Boise Riverside. I sincerely apologize for the experience you encountered and want to assure you this is not the norm for this hotel. We have addressed your concerns and would like to invite you back for a far better experience and show you what a great hotel we have. Thank... More

Stanley, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2013

I booked this hotel online through expedia. The hallways smelled like an ashtray. We got to our room and the door was very light weight with only a handle lock, no additional security. The sliding glass door to the balcony was filthy, covered in hand prints and smudges, and the lock on it was broken. The railing on the balcony... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

I appreciate you taking time to let us know about your visit to Shilo Inns Boise Riverside. I want to apologize for the experiences you encountered during your stay. Each of your concerns has been addressed with the hotel staff and management. I invite you back next time you are in the area for much better experience with world class... More

South Beach, Oregon
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

We arrived at the motel after searching online and seeing the pictures management had posted. I am familiar with the brand as we live on the Oregon coast and its local. We inquired if there were rooms available and were told they had what we needed. I have never been to Boise so I was asking for recommendations for dinner.... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for taking a moment to share comments about your stay at Shilo Inns Boise Riverside. I appreciate you bringing these concerns to our attention. We have new bedding in all guest rooms and will ensure that our hotel’s pictures are properly updated. Customer service is very important to us and I assure you this has been addressed. I... More

Meridian
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2013

We rented this hotel to be able to go out with friends and stay all night. We also needed time alone. The bedrooms are clean and stocked with mini fridge and microwave as well as a coffee maker! All the coffee creamer in the building is powdered which was a downer, the breakfast was not great either but whatever. They... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you so much for taking time to write a review about your stay at Shilo Inns Boise Riverside. I’m so pleased that to read you enjoyed your visit and were well taking care of. We look forward to having you back next time you are in the area! Regards – Justin Haight More

Missoula, Montana
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 23, 2013

We were pleasantly surprised by this motel. The front desk staff were friendly and helpful We would definitely stay here again. Liked that, in addition to a breakfast room, there were coffee and ice water in the lobby 24/7.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

I appreciate you taking a moment to leave comments about your stay at Shilo Inns Boise Riverside. Nothing makes us happier than to know our guests are being well taken care of! We look forward to being your destination location anytime you are in the area. Sincerely – Justin Haight More

St. Anthony, Idaho
2 reviews
3 of 5 stars Reviewed November 4, 2013

We did have a good view of the River and it was next to a bike-walking path. The chairs at the table in the room needed to be replaced. The seats had lumps in them. The pool was fine, but the small hot tub next to it was too dirty to use. Their internet ad stated they had a sauna... More

Was this review helpful? Yes
Shilohotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for your feedback about your last stay with us. I think that the river and path are very nice as well; in fact I consider them one of the best. We are aware that we have some issues and are working on improving the furniture in the rooms, updating the premises and working on the little things around... More

Spring Creek, Nevada
1 review
2 of 5 stars Reviewed October 26, 2013

We arrived at hotel to check in with a desk clerk who had recently been hired, was not familiar with Boise at all. They had no maps or city street maps that could help a hotel guest find their way around town. They offered no discounts for hospital or doctor visits. We will not stay there again at $100 per... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for your comments about your stay. You are right: this should have been handled differently. I will use this as a tool to train our front desk associates to better handle situations like yours. Best Regards, Kyle Eggett General Manager More

Moses Lake, Washington, United States
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

We were overnight in Boise and wanted a really good deal on a room.. Shilo Inn Boise Riverside was a great deal. It was clean, staff friendly and easy to get to restaurants and the main street happenings. The room was nicely decorated with comfy beds. Worth a look for the price!

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Boise Riverside, responded to this review

Thank you for your kind comments about your stay. I agree that we have the “friendliest staff!” We are in the process of updating so please come see us again. Best Regards, Kyle Eggett General Manager More

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Additional Information about Shilo Inn Boise Riverside

Also Known As:
Shilo Inn Boise Riverside Hotel
Shilo Inn Boise Riverside Hotel Boise
Shilo Inn Boise
Boise Shilo Inn
Address: 3031 Main Street, Boise, ID 83702
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 56 hotels in Boise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Boise Riverside 2*
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