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Cottonwood Suites Boise Riverside Downtown

2.0 of 5 3031 Main Street, Boise, ID 83702 (Formerly Shilo Inn Boise Riverside)
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Cottonwood Suites Boise Riverside Downtown
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Cottonwood Suites Boise Riverside Downtown
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32 reviews from our community

Traveler rating
    14
    9
    4
    4
    1
See reviews for
6
5
3
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlsbad, California
1 review
5 of 5 stars Reviewed 1 week ago

The Cottonwood Suites Boise Riverside Downtown surpassed my expectations. I was in town for some concerts at the Knitting Factory and although the Hotel is not very close to the venue it is only a short cab ride. My experience with the hotel was great from the moment I checked in very late with Natazja at the front desk. She... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the kind words about our hotel. We always love to hear that our greats are happy with us. I will let Natazja know how helpful she was. We look forward to seeing you again. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was very nice and clean, desk staff very friendly, breakfast served was very good with good service. Would definitely sat again. The coffee served for breakfast and also in the lobby is very good. After checking in, we received a call from the front desk to ensure that the everything was good.

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for the kind words. I am very happy your stay was a great one. We hope to see you again in the future. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Twin Falls, Idaho
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First I will say this is my second time staying at this location first time since they changed it from a Shilo Inn. Saying that I already kinda new the condition of the hotel. Yes its a little outdated I mean the rooms use actule keys not a card, the fixtures are a little old, the bathrooms are pretty classic... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very sorry to hear your stay was not a good one. I will check with our maintenance staff and make sure the pool chemicals are correct in the pool. We are working to make sure this hotel is great for everyone. We have started a remodel of the hotel and hope to refresh all the rooms... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Overall not a bad place. Just too spendy for what you get. I would love to stay again only if price was around $45 a night not $80. The staff were very kind and respectful. The TV channels lacked very much. Oh and they need to advise people before booking about the incidental charges. The free breakfast was in fact... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for your feedback. We are in the process of updating the hotel and the rooms with a remodel of the property. I will address our price with our corporate office and adjust to market requirements if need be. We will be making some very exciting changes to our television lineup in the near future. I hope to... More 

Mackay, Idaho
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Cottonwood suites was an okay hotel. Our room deffinetly needed a deep thorough cleaning! The carpets were new but the sofa, fridge, and microwave were a little fun down! The shower tile had grunge in between the tiles and in the corners of the bath tub, we both opted out of the showering part of the morning. The location is... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for taking the time to give us this feedback. We are in the process of updating the hotel with a remodel. I will look into your concern about the room needing deep cleaned. We have our housekeeping department deep clean each room a few times per year. I will make sure the room you stayed in... More 

Walla Walla, Washington
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I like staying here when I come to Boise. It's right on the Boise River which has a nice walk along it. The hotel is somewhat outdated but it is comfortable and the staff is friendly and helpful. I will continue to stay there on my monthly visits. The young lady at the front desk - Ann Marie was very... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for providing feedback. I am so happy to hear your stay was a good one. We are starting to update the hotel and make some exciting changes in the near future. I will let Annamarie know how helpful she was. We look forward to seeing you again in the future. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Great location, staff and Showtime. I didn't miss my shows. This is an older hotel in agreat location and for the price is a great value. The beds weren't very comfortable... the two in our room weren't even the same height. You can tell they have done many touch ups....I say put some money into this hotel and charge more.... More 

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for your feedback. We are so happy to hear our staff was so friendly to you during your stay. I will let the staff know how happy you are with them. We are currently in the process of finishing the remodel that the prior ownership had started. This year we plan on making some exciting changes... More 

Laurel, Montana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed there with my faience last summer while we were visiting family. we got in late at night after a long drive we were greeted by a young lady name Natasha she was friendly,quick knowledgeable since we were out most of the day anytime i had a question she was the one i would ask. She made us feel... More 

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am so happy to hear your stay was a great one. I will make sure the staff knows how happy you are with them. We look forward to seeing you again as we have many exciting changes planned for our property. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Twin Falls, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We woke to a mist over the river and the sound of geese on the small island. The hotel was run efficiently and found it quite accommodating for its age. No complaints. Shower was hot and so was breakfast. Plus the free Wi-Fi was easy and fast.

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for your kind words about our hotel. I am very happy to hear your stay was a great one. We hope to see you again in the future. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Avalon, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everything was just right. Greeted by super friendly & helpful staff (ask for Amber & Holly for above & beyond service!) room prepared with family quality care, everything clean & fresh. Heated pool was great; steam room & sauna also very good. All facilities were clean & welcoming. Free breakfast, frig & microwave in room were very much appreciated bonuses.... More 

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the kind words! I will make sure Amber and Holly know how helpful they were to you. We have made a number of changes since we have taken over management of the property, and I am so happy to hear that they are effective. We have some more changes planned for the future. I hope to... More 

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Additional Information about Cottonwood Suites Boise Riverside Downtown

Address: 3031 Main Street, Boise, ID 83702 (Formerly Shilo Inn Boise Riverside)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cottonwood Suites Boise Riverside Downtown 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Shilo Inn Boise Riverside Hotel Boise
Boise Shilo Inn
Hotel Style:
#25 Business Hotel in Boise

33 photos of this hotel

Management photos: Courtesy of the property manager

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