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Cottonwood Suites Boise Riverside Downtown

2.0 of 5 3031 Main Street, Boise, ID 83702 (Formerly Shilo Inn Boise Riverside)
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Cottonwood Suites Boise Riverside Downtown
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Cottonwood Suites Boise Riverside Downtown
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10 reviews from our community

Traveler rating
    3
    3
    2
    2
    0
See reviews for
2
4
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tacoma, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

The place is older but super sweet and adorable. All the front desk ladies are extremely helpful and know their stuff. They even gave us a call once we got into the room to see if we were all good. The wifi worked great, the breakfast was nice as well. I would return to this hotel if I were to... More 

Was this review helpful? Yes
Boise, Idaho
1 review
2 of 5 stars Reviewed 5 days ago NEW

We were disappointed in our stay at this hotel. We are from the area and planned to have a get away from kids and responsibilities. Unfortunately, there was a few things wrong with the room and therefore not as relaxing as it should be. The room was unbearably hot when we arrived. We turned the heater down and it was... More 

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for reviewing our hotel on TripAdvisor. I would like to apologize for the issues you experienced during your stay. We try to keep the heaters on low so that your room isn't cold during check-in. It appears yours was set too high and I understand how uncomfortable that would make your stay. We are currently in... More 

San Diego
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Holly and Amber were great attendance. They seemed to really care about their jobs and were really good at it. They treated us with respect and courtesy at all times. I really can't say enough about them. The hotel was clean, with older amenities but I would come back solely for there friendly staff. Holly should become management, because she... More 

Was this review helpful? Yes 1
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and staff. We are very pleased to hear how accommodating our staff was to you (holly in particular). I will pass your kind words on to her. We look forward to having you stay with us again on your next trip to Boise. More 

Yokosuka, Japan
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Cottonwood Suites Boise Riverside for the first time, and I found it to be a good choice for both single and family travelers. The staff was very efficient; this began with Amber and Holly at the front desk/reception and continued with Samantha that took care of the Complimentary Breakfast area. The room (I took the king... More 

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Jeff, Thank you for reviewing our hotel on TripAdvisor. Our staff takes great pride in taking care of our guests, and they strive to make each guests stay as accommodating as possible. Your kind review will be passed on to our staff. More 

1 review
4 of 5 stars Reviewed 1 week ago

The rooms are clean! The view of the river from the balcony is great. The staff is very friendly and helpful. Thank you Anna Marie and Holly for brightening our evening! We will definitely remember this place next time we are in town!

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Amy, Thank you for taking the time to review us on TripAdvisor. We appreciate your kind words about your recent stay with us. We feel as though we have the best staff in town and they take great pride in making our guests feel like family. We will definitely pass your kind words on to Holly and AnnaMarie. More 

Buhl, Idaho
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel had not been remodeled to fit the images in the ad. The ad showed nice rooms. The rooms were not very clean. The staff was friendly. Reserved a king room and received a double queen. The shower felt like it was going to fall to the ground. False advertising.

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thank you for taking the time to review us on TripAdvisor. I apologize for the issues you experienced during your stay. As we have just been purchased by a new company we are in the process of renovating the hotel. These renovations will address the concerns you brought to our attention. We hope you will come back and... More 

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed November 16, 2014

We stayed this weekend and it was great. The staff always had a smile and they were very helpful with directions. The snow looked great on the river bank and in the back of the hotel. My kids had so much fun. Thanks for the clean well heated room as well. I look forward to another stay.

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Jennifer, Thank you for reviewing our hotel on TripAdvisor. It is wonderful news to hear you had such a great stay with us. Although it was cold outside the scenery was very pretty. We look forward to having you stay with us on your next visit to Boise. More 

Portland, Oregon
1 review
5 of 5 stars Reviewed November 2, 2014

This is a property right near the Boise river in a park setting. I have stayed here several times in the past year. They used to be a Shilo Inn and have changed their name it looks like. I stayed on Halloween and had a great stay. The staff even helped me with directions and finding a great local place... More 

Was this review helpful? Yes
jade s, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear guest, Thank you for taking the time to review us on TripAdvisor. We appreciate your positive comments about your experience with us. We do apologize for not having in room movies during your stay. We are in the process of renovating our hotel for a better guest experience and unfortunately we had not gotten our new in room movie... More 

Salt Lake City, Utah
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 14, 2014

It's sad tired old place in need of some TLC. The hotel is located on sort of the edge of town, but in what appears to be an up and coming area. The city's greenbelt is right behind the hotel offering a nice urban respite. The hotel it's self, is a somewhat dated building, but obviously well built, and with... More 

Was this review helpful? Yes 1
Paradise, Utah
Top Contributor
68 reviews 68 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 21, 2014

Spent the weekend here after booking the location on line. The first night we had next door neighbors that were talking in normal conversational tones and we could hear them through the "thin" walls. Fortunately, they quit early enough we could get some sleep. The next night they were either gone or not talkative. We booked a room about two... More 

Was this review helpful? Yes 1
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Additional Information about Cottonwood Suites Boise Riverside Downtown

Address: 3031 Main Street, Boise, ID 83702 (Formerly Shilo Inn Boise Riverside)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cottonwood Suites Boise Riverside Downtown 2*
Number of rooms: 111
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Also Known As:
Shilo Inn Boise Riverside Hotel Boise
Boise Shilo Inn

32 photos of this hotel

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