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Cottonwood Suites Boise Riverside Downtown

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3031 Main Street, Boise, ID 83702 (Formerly Shilo Inn Boise Riverside)
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Spring into Summer
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1 room 1 guest
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Cottonwood Suites Boise Riverside Downtown
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • English first
  • German first
  • Italian first
  • Any
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  • All months
    (109)
  • Mar-May only
    (36)
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    (41)
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Boise, Idaho
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed here cause the rate was reasonable. The hotel is self is dated but clean the staff was friendly we were checked in by Emmy (award winning service) she was on top of things we needed and answered all our questions even staring us to dinner at the crab shack which was amazing! Overall the hotel is 3 stars... More 

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Sandpoint, ID
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hmmm, where to start? As with probably most people, I chose this hotel primarily based on TA reviews, then price, then location. My own stay here was much less pleasant than the experiences of several other Trip Advisor reviews. I counted no less that 8 things that were either out of order (signs begin with "Honored Guest, we are sorry....")... More 

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Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the feedback. I will be addressing your concerns with our staff members. We have a very strict policy on smoking and open containers of alcohol within 25 feet of any entrance. We further limit any open container of alcohol in any common area of the hotel including the lobby, hallways, pool and fitness centers as well.... More 

Travelers are raving about these Boise hotels

1 review
5 of 5 stars Reviewed 1 week ago

Very clean and comfortable. Tranquil setting next to the greenbelt where we walked on the path along the river (could also rent bike if you like) They are upgrading the whole place, the pool was down when we were there, but the management compensated us for that, as it was very hot when we stayed there. Plan on staying there... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very happy to hear your stay was a good one. Our pool is back up now and better then ever. We all hope to see you again very soon. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Missoula, Montana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

They've put a lot of lipstick on this old pig. The Air conditioner worked and the sheets seemed clean. Other than that, we would find a better place next time we come to Boise. It was on the bike path, which was nice. They put a $50 hold on your credit card in case as they say, "you steal something."

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very sorry to hear your stay was not good. We are working very hard to improve the property very quickly and make sure everything is up to date. We have many more changes to come as well. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Boise, Idaho
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very clean. The continental breakfast was well stocked with fruit, bagels, waffles, eggs, juice and coffee. Staff were friendly and helpful. Good location with ample parking. We would stay here again.

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very happy you enjoyed your stay with us. Our breakfast here is something we pride ourselves on and will be making many improvements to that area soon. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location. The walk along the river was quite nice and well maintained. GOOD BREAKFAST, attendant was on the ball. Desk and maid service was very friendly. Liked our stay, will stay again. Only thing was the fridge wasn't stocked full with complimentary booze. Oh well. Loved it.

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks so much for the great feedback. I am happy to hear your stay was a great one. Our breakfast is one of our best amenities and more improvements with that to come. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Billings, Montana
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently visited this hotel on our drive home to Montana. It wasn't a bad hotel and the location wasn't bad either. I just wish they would fix the ceiling in the shower as it looked like it was going to cave in. I also received a call earlier in the day before check-in that said the t.v. wasn't working... More 

Was this review helpful? Yes 1
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, I am very happy to hear your stay was a good one. We love to hear that our guests enjoyed our hospitality as well. We will be addressing your concerns about the ceiling in the bathrooms very soon with a remodel of our rooms. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Liberty, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed 6-27-15. Our stay was great. Believe me our was very clean and comfortable pool was great Breakfast room was well attended coffee was very good. Good place to stay Would stay again. Thanks for the good service. BEN-Deb

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks so much for the feedback! I am happy to hear your stay was a great one. Sincerely, Bernard Daugherty, GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Ogden, Utah
1 review
5 of 5 stars Reviewed 3 weeks ago

Thanks to Esta, (an employee) we had an amazing time. She gave us directions to where we asked and, even when she was flustered by other people she still made time for us. She managed time well and was very friendly. This was an amazing experience, we ended up going down the river a bit and saw some surfers surfing... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the kind words about our staff members. I will let Esta know how great she is! I am glad to hear your stay was a great one and our location to the river was good as well. I hope to see you again very soon! Sincerely, Bernard Daugherty,GM 208-344-3521 bdaugherty@cottonwood-boise.com More 

Minden, Nevada
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived early and asked about the availability of an early check in. We were given a "suite" overlooking the office roof. The room was not so much of a suite as it was a very large room which was ok. The office roof was covered with a blue tarp and had several sump pumps. Maybe it flooded. Some things... More 

Was this review helpful? Yes
Bernard D, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear Guest, Thanks for the feedback. We are in the process of putting a new roof on the property and unfortunately the tarps are part of that construction. We also have plans for some structure changes as well. We have many plans in place to bring the property up to par. This will be happening very soon. I am very... More 

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