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Shilo Inn & Suites - Boise Airport

4111 Broadway Avenue, Boise, ID 83705
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Shilo Inn & Suites - Boise Airport
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Shilo Inn & Suites - Boise Airport
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128 reviews from our community

Traveler rating
    61
    25
    16
    13
    13
See reviews for
35
23
14
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

From the momenI walked in, it was all about customer service!! ESTA at the front desk was very enthusiastic and friendly. She expedited my check in without a hitch. I wish all hotels were like this. I work in the area and I will religiously stay at SHILO INN.

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McCall, Idaho, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveled to Boise for business with no advanced lodging plan. The town was busy and room rates where high. The Shilo had great rates, easy check in, I was beat looking for a bed and than they upgraded me! WOW Had a good nights sleep and left early. Never did have the opportunity to try breakfast. Thank you Shilo! The... More 

Was this review helpful? Yes 1
Portland, Oregon
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Because we were on the road, traveling though Boise, we did not have reservations. Rather, we used the phone to check for availability and prices. When we arrived, we were told the price of the room was $127. I showed her the price on the phone of $88, which she honored. However, I was amazed at this two tier pricing.... More 

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Buhl, Idaho
Top Contributor
50 reviews 50 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Trying to not be rude or arrogant. I stayed in December of 2014. I had good customer service when I walked in. That night there was a wet towel hanging on the shower, but thought nothing of the room not thoroughly getting cleaned. The WiFi was not working that night either. I ended up with a situation pertaining to my... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

We had an awesome stay, Esta went above and beyond to make our stay the best ever. She is a huge asset to this company and hope to see her next time we stay! We stay at a lot of hotels cause we travel for a living and this one is by far the best we have stayed at as... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My friend and I have stayed at this particular Shilo Inn a couple of times in the last month. The rooms were clean and the service was wonderful. I wanted to give kudos to the nice woman at the front desk working the night shift. She accommodated or needs perfectly. Her name is Esta.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Boise Airport, responded to this review

Dear guest, I want to thank you for staying at our hotel while in Boise. I am pleased that Esta was helpful throughout your stay. Sincerely, K. Crain-General Manager More 

1 review
4 of 5 stars Reviewed April 17, 2015

My family enjoyed our stay. Esta at the front desk was kind and very pleasant. Will stay again. The hot tub was fun, bed was good, not great................................. ...................................................................

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

I had an amazing stay here with a cheap price for a nice room that was very comfy. MOST of the staff was kind. I had a housekeeper mumble something as my husband and I were leaving after we ask for a late check out. But the front desk staff was beyond amazing! Esta was very helpful and got me... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Boise Airport, responded to this review

Dear guest, I am happy to hear you enjoyed your stay with us. I will pass the message along to Esta about how helpful she was to you during your stay. Sincerely, K. Crain- General Manager More 

Redmond, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

I chose the Boise Airport Shilo Inn for its convenience on my way to Salt Lake City from Redmond, OR. I was happily surprised with the cleanliness, quality of the room and breakfast. I especially want to thank Esta for her warm and gracious manner at the check-in desk. I chose to return here on my return from SLC specifically... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Boise Airport, responded to this review

Dear guest, thank you for choosing our hotel. I am pleased to hear Esta was so uplifting when you stayed. I hope to see you on your travels back through Boise. Sincerely, K. Crain-General Manager More 

1 review
5 of 5 stars Reviewed April 2, 2015

Tamzen and Neil . We're so welcoming and wonderful.! My reservation had not been confirmed went out of their way to make certain that my reservation was confirmed and taking care of. I also work night shift it's so wonderful to see people who enjoy their job can keep a good sense of humor and enjoy what they do. Your... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Boise Airport, responded to this review

Dear Cherie, I am so happy that you had such a great stay at our hotel. I will let the team know what an excellent job they are doing. I am thrilled you will be coming back to stay with us when you come back to Boise. Sincerely, K. Crain General Manager More 

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