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Extended Stay America - Boise - Airport

2.0 of 5
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2500 S Vista Ave, Boise, ID 83705
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Extended Stay America - Boise - Airport
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Ranked #44 of 54 Hotels in Boise
A recent review
4 of 5 stars reviewed 3 days ago
Michael C Denver, Colorado
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Denver, Colorado
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Back in 2007, I spent several weeks in a Marietta, GA Extended Stay America. So, we were well versed on the product offered. There was a soccer tournament going on in town. Every hotel was filled for much of the period from June 20th to June 26th. We arrived after three. However, Check in was late. We were told our... More 

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Clearfield, Utah
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had a reservation for 3 rooms on a Saturday night. It took over a half hour to check in I dont think it was the clerks fault just how it was set. I got the rooms cheap off priceline but im glad it was only for 1 night I dont think i would like my family there any longer,... More 

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Travelers are raving about these Boise hotels

Orange County
Level Contributor
118 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Wow, I chose this place because I wanted a kitchen to do a bit of cooking instead of eating out every meal while on vacation. This hotel was full of families staying there / living there full time. They all had a feel of being on the lower end of the economic ladder. It made me feel a bit uncomfortable... More 

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Quincy, Illinois, United States
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 13, 2015

I checked in for a fast three day weekend to visit family. I wish I could remember the name of the girl at the front desk, because she was really friendly and seemed to be working there all the time. Anyway, the room was clean, everything worked, check in was a breeze and I had a great weekend. I'll stay... More 

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Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Boise - Airport takes pride in creating... More 

Colleyville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 11, 2015

We will never stay here again. We requested a non-smoking room, which we got, but the halls, elevator and overall hotel reeked of smoke! There were ashes in the elevator and in the hall. The halls and floors were filthy. They only service the rooms once a week on Tuesday but since we came in on a Friday for a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the condition of the hotel is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will continue to educate our staff to inform all guests about our "Customized Kitchen" options... More 

Ephraim, Utah, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

I couldn't believe how little I paid for this room, given how large it was, with kitchen, and a Lazy-boy type chair. Made me want to come stay here for an "extended stay". Just so happened I met with a guy doing regression therapy, so the Lazy-boy chair was perfect. Only down side would be that the breakfast was on... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Thank you for posting such a positive review of our hotel. I truly appreciate your comments regarding the in-room amenities and over all satisfaction of your stay. I apologize that you did not find our Grab-and-go- Breakfast to your satisfaction. We use feedback such as yours to continuously improve our brand and thank you for sharing your comments with us.... More 

Boise, Idaho
2 reviews
1 of 5 stars Reviewed November 23, 2014

We had a 10 day reservation and only stayed for 1 night. They gave us a room that was in need of repairs. The elevator carpets and halls were filthy. The room had holes and a vent was hanging off the ceiling. The newer room had a window open 2 inches when it was freezing out. The sheets were wrikled... More 

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Halfway Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 3, 2014

I am a frequent traveler to Boise and have stayed in lots of hotels. This has to be the worst, by far. To begin, I was given a second floor room. This is a smoking floor and the hallway smelt strongly of cigarette smoke. My room seemed okay so I didn't want to make a fuss. Once I turned on... More 

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Yuba City, California
2 reviews
1 of 5 stars Reviewed October 21, 2014

No good! Got put in a room on the 2nd floor that was a smoking floor and a smoking room. The front desk never asked us if we wanted smoking or nonsmoking. The hallway reeked of cigarette smoke, the room was a little better. The furniture in the room was very old looking. The carpet was disgusting. We were only... More 

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Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Kathy - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that my staff did not clarify with you whether you wanted a smoking or non-smoking room. As this hotel’s manager, I can assure you that I have discussed the importance with my team of informing our guests of the room... More 

Boise, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 6, 2014

Dirty rooms, poor service, terrible TV. What the web page advertises is not at all what you get! Broken chairs, dirty bathroom and bedroom. No appliances in rooms, no maid service, no ice, very noisy.

Was this review helpful? Yes 1
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