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All 56 Boise hotels

Extended Stay America - Boise - Airport

2.0 of 5 Hotel   |   2500 S Vista Ave, Boise, ID 83705
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55%
Ranked #45 of 56 hotels in Boise
A recent review
3 of 5 stars Reviewed June 10, 2014
Michelle T Clarkston, Washington
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  • Reviews (43)
  • Photos (14)
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  • Room tips (16)
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43 people have reviewed this hotel

Traveler rating
    14
    7
    5
    9
    8
See reviews for
3
11
9
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Moscow, Idaho
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for one night while dropping someone off for an early morning flight the next day. The room was supposedly non-smoking but it smelled very strongly of smoke and cleansers, to the point where I couldn't sleep and the smell was making me cough. The room was also dirty and the bathroom smelled of mold and old urine.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Thank you for taking the time to let us know about your experience. We are disappointed to hear that your room was not cleaned properly. We will be working with our housekeeping staff to ensure that every room is cleaned to our standards and smells fresh prior to our guest's arrival. Please accept our apologies. We are grateful for the... More

Del Mar, California
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff was okay but if you book online they will say the price was change and try to charge you more. The rooms were not clean and the cleaning staff was very hard to deal with. The only good thing I can say is that the location was very easily accessible to all of boise.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 13, 2014 via mobile

This property advertises itself as an extended stay hotel with kitchen suites. The kitchen they provide is afridge and microwave, no dishes, no oven, no glassware. You might as well stay at the super 8 or motel 6 and save some bucks. This is my second bad experience with extended stay america. Suburban extended stay part of choice hotels is... More

Was this review helpful? Yes 1
Clarkston, Washington
1 review
3 of 5 stars Reviewed June 10, 2014

Check in was fine, but found carpet down the long hall way not vacuumed for weeks. Small rocks, leaves from people's shoes down the entire hallway. Room was very clean. If you want a hair dryer, coffee for your small coffee pot, mini shampoo, a sink plug so you can do the dishes you must ask for these items at... More

Was this review helpful? Yes
Boise, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

Excellent Value, Great Customer Service & Quality Accommodations I recently visited Extended Stay America in Boise, Idaho, viewed a model and made a 60 day stay reservation. Everything seemed fine until I read the recent Trip Advisor reviews. After expressing my concerns about the reviews, Erica and Heather made special arrangements for me to view 3 randomly chosen rooms. Not... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed March 2, 2014

Room hadn't been cleaned from previous occupant. No attempt by staff to clean it. Wet dirty towels left in bathroom, dirty tub, cigarette ashes in sheets. Garbage cans full. Left and went to another hotel when they wouldn't help us. Don't stay here!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your room upon checking in is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be inspecting all guest rooms upon completion of the cleaning to... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 20, 2013

Section 8 housing? The place stinks of menthol cigarettes. My first room was not what I would consider clean. Hairs, stains and such. Finally I asked to be moved when I couldn't stand the smell of dirty dog any more. The next room seemed to get pumped full of more cigarette smoke via the bathroom vent every morning. And this... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not 100% satisfactory. Your comments were reviewed by the staff, and we will be doing inspections of the hallways and suites to look for all items you brought to our attention to make sure your experience is... More

Aloha
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 15, 2013

Very dirty rooms, my wife an I both left the hotel with congestion and a bad cough most likely caused by the air from the heating/cooling unit. The hotel staff was never at the front desk when there was no customers to serve. They have you use the phone in the doorway to have them serve you. Not what I... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Sean - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room was unclean and our staff was not available when needed to attend to your needs. In response, I am working with our housekeeping staff to improve our cleaning procedures and provide your room with a deep clean.... More

MORENO VALLEY
Top Contributor
291 reviews 291 reviews
144 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed October 12, 2013

I have stayed at several of these hotels when I can get the room for a good price. They are worth it until they get up close to hundred dollars. I stayed in a queen suite that had a kitchenette including a full size refrigerator, cooktop, counters, microwave, etc. Dishes and silverware are provided. Good-sized flat screen, need more TV... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know that you enjoyed your stay with us . I am sorry that our WiFi was working slowly during your stay and for the lack of lighting in our parking lot. Still I am happy to read that you enjoyed your room overall, especially... More

california
Top Contributor
55 reviews 55 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 19, 2013

My husband had used this chain in California, first I have never had to pay in full before even staying in a motel, most just put a hold on you cc till you check out,they must have problem with guest not paying ??? the hallway carpets are worn and stained, the stairwell smells of rotten garbage, there are no frills... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you were not informed about how we bill before your stay and that the hotel's cleanliness and cleaning policies did not meet your expectations, as well as not being told that we do have extra amenities at the front desk for those who did not... More

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Additional Information about Extended Stay America - Boise - Airport

Address: 2500 S Vista Ave, Boise, ID 83705
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Boise - Airport 2*
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Also Known As:
Extended Stay America Boise
Extended Stay Boise
Boise Extended Stay

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
80

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