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All 56 Boise hotels

Holiday Inn Express Boise

2.5 of 5 Motel   |   2613 S. Vista Ave., Boise, ID 83705
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Holiday Inn Express Boise
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58%
Ranked #39 of 56 hotels in Boise
A recent review
3 of 5 stars Reviewed March 13, 2014
IdahoGems Idaho Falls
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53 people have reviewed this hotel

Traveler rating
    14
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    5
See reviews for
15
8
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Ketchum, Idaho
1 review
1 of 5 stars Reviewed 4 days ago NEW

I purchased a room on expedia at the Holiday Inn Express. Only we couldn't find a Holiday Inn Express at this location. It turns out that the hotel is now a La Quinta under renovation. No one notified us that we were not getting a room of the pay grade we paid for, nor did the gal seem to care.... More

Was this review helpful? Yes 1
Grand Forks, North Dakota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 16, 2014

I travel over 100 nights a year and this was the first time that I really was not comfortable staying at a place. I was greeted by a receptionist on a personal phone call who did not get off the phone through all the check in and this was after walking into a place that look like it wasn't even... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear James J, Thank you for taking the time to provide feedback on your stay. It is unfortunate the renovations and service prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Idaho Falls
Top Contributor
68 reviews 68 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 13, 2014

Stayed here for three nights while chaperoning a high school class trip. There were multiple school groups staying at the hotel so they made it a bit noisy and crowded. The lobby is completely under renovation and you walk in to plastic sheeting and an office which is being housed in the laundry room. Our rooms were on the second... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear IdahoGems, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the inconvenience our... More

Orlando, Florida, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 15, 2013

This hotel was being remodeled. The breakfast area was moved to a small room and it was very uncomfortable; only 3 tables and the food layout was awful. I asked about the remodeling and found the reason is that it will become another brand (La Quinta). I even found a small roach crawling on the table in front of the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear Carlos A, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your... More

Buhl, Idaho
1 review
1 of 5 stars Reviewed November 13, 2013

The staff was not available 24/7. The gym is off-sight, and they advertised the wrong address. They did not give me a towel or bottle of water like the sign said. The room that I was placed in was above the renovation of the lobby. They workers started working at 7 AM. The noise and the floor shook in my... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear mytime2shine, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Lexington, Kentucky
1 review
3 of 5 stars Reviewed November 4, 2013

decent hotel for the price; staff was very friendly and helpful; I tried to use my rewards with them when we realized that I actually had 3 loyalty accounts; they were able to help me at the front desk get all of the information together so that I could combine my rewards into one account!

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IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear Arica H, Thank you for your review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I have taken note of your valuable comments and will use these to monitor and... More

Boise, Idaho
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2013

If I get to choose what hotel to stay at in Boise, I choose this one. I like the rooms, the beds, the linens, the breakfast, and the staff. The beds are firm, but that seems to be the standard--also I like a firm bed. The biggest complaint I have is that the water is softened, but that's a personal... More

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Prineville, Oregon, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 26, 2013

I stayed for 7 days at this motel before I could get in somewhere else for the remaining 7 days I was to be in Boise. The breakfast is great, best cinnamon rolls ever!! I had a room with 2 beds, i tried out both of them and they were terrible. I even took all the pillows from both beds... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Boise, responded to this review

Dear froggyJMA, Thank you for taking the time to leave a feedback regarding your stay. I am very glad that you enjoyed our breakfast choices and amenities. Whilst I am pleased with the good comments, let me take this opportunity to apologize for any inconvenience the bed quality has caused you. Once again, thank you for taking the time to... More

Farmington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2013

We were traveling back home to New Mexico and called ahead to make reservations for two queen beds. We got to the hotel and they didn't have our room ready. We arrived at 5p. They blamed the new girl for not taking the reservation correctly. Anyway, they told us they only had a king available with a pull out sofa... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Boise

Also Known As:
Holiday Inn Express Boise Hotel
Holiday Inn Express Boise Hotel Boise
Holiday Inn Boise
Boise Holiday Inn
Address: 2613 S. Vista Ave., Boise, ID 83705
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 56 hotels in Boise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Boise 2.5*
Official Description (provided by the hotel):
Welcome to the Boise Airport Holiday Inn Express that caters to both business and leisure travelers. This Boise Airport (BOI) hotel offers comfortable and spacious rooms and suites, complimentary Express Start Breakfast, free high-speed Internet access, indoor pool and spa. This Boise hotel is conveniently located near the Boise Airport and downtown Boise with numerous restaurants and shopping. Ask our friendly and knowledgeable staff about directions to Boise State University, Micron, Hewlett Packard, the State Capital, Simplot, and Albertson's Corporate HQ. We can also recommend many family area attractions such as the Boise Zoo, the Discovery Center, Roaring Springs Water Park, Boise Centre on the Grove, Museums, the Greenbelt, floating the Boise River or skiing at Bogus Basin. ... more   less 
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