The Service was excellent. the staff was very friendly. My room (#111) was very roomy (2 beds) and the beds were comfortable. I stayed 3 nights there. I will definately stay there again. Pool was warm. The continental breakfast was good and you could sit by the pool. Close to the Boise Mall. Diane (Philomath, OR) more

This Hotel was close to a conference we were attending and the price was reasonable. Not expecting much, I made a reservation through Expedia. When we went to check in, I had mistakenly made our reservation for July instead of April! Ooops! I was fully expecting them to tell us we had to go somewhere else. Well, despite having no... more

I'm surprised that anyone could stay here and give it a negative review. I just came back from 5 nights there and to me, customer service is everything and this place has loads of it. The room was nice - the woodwork frames around the mirrors, bed and desk were clean and in good shape. The bed had a pure... more

Through an error, I made a reservation at this hotel. Even though it was not my fault, I was charged the full amount (over $100) for 1 night at this hotel, which I didn't even get the opportunity to use. Although I made the mistake, the management was thoroughly unwilling to help reduce the fee. If you make a reservation... more

We were surprised at the size of the room we got - after developing gymnastic skills leaping around numerous tiny rooms for the rest of the trip this was a welcome surprise. There was a three seater lounge and two single chairs with a coffee table in front of the tv, and a desk and chair also. Heaps of room!... more

My husband and I stayed at this hotel for over two weeks due to space limitations at our relative's home and thoroughly enjoyed ourselves. The staff was very friendly and accommodating--going out of their way to make sure we were comfortable. We requested a microwave and refrigerator and it was there waiting for us upon our arrival. We were pleasantly... more

My wife & I stayed here for 5 days, and I am pleasantly surprised. The outside of the hotel is a bit out of date, but everything through the front door is excellent. The staff is very friendly & helpful and the interior is very cozy and quiet. There is a nice pool in the atrium for morning laps -... more

We had to book a last minute wedding night trip here in Boise because of family-related circumstances as we originally planned to stay in Las Vegas. It being a wedding night I was looking for a room fit for a queen but at a price that wouldn't break the pocket book. I called the front desk to find out if... more

I stayed there to attend a conference and wasn't expecting anything special. Much to my surprise, the room was spacious and comfortable. Even better, though, the service providers did an excellent job. All of them who I dealt with were extremely friendly and went out of their way to help make my stay wonderful. I would make Plaza Suite my... more