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The Riverside Hotel

3.0 of 5 2900 W. Chinden Blvd., Boise, ID 83714 (Formerly Doubletree Hotel Boise - Riverside)
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Certificate of Excellence 2014
The Riverside Hotel
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The Riverside Hotel
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310 reviews from our community

Traveler rating
    204
    67
    22
    13
    4
See reviews for
80
61
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Boise, Idaho, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Fantastic place to stay when you are in Boise. The staff are always very helpful and the sleeping rooms are the best. Every time I stay I see more and more updates to the hotel. The new owners have put on their work gloves and made The Riverside Hotel a wonderful place to stay. The staff that work with the... More 

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Moscow
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Once again I experienced exceptional service from the staff at the Riverside Hotel. During the check in process Brenna was excellent. She was friendly, helpful and really put out the extra effort to ensure my stay would be great. She is the type of person that all guests want to greet them. Great job.

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so happy to learn that you once again enjoyed your stay with us at The Riverside. I am especially happy to hear that you found the staff to be friendly and helpful. You are correct, Brenna does a great job of greeting our guests and she was very excited to see that you recognized her on TripAdvisor. We... More 

Fair Oaks, California, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Drove from Calif. to see my brother who was ill in the hospital. After the 13 hour ride due to snow, we made it. We were welcomed by Cindy who runs the bar and she could not of been more helpful. They kept the kitchen open for us so we could get something to eat. Super nice. The front desk... More 

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KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so glad you found The Riverside to be welcoming after your long snowy drive. It sounds as if the purpose of your trip was stressful to begin with and driving on icy roads just added to the tension, I am sure. I feel we are very fortunate to have Cindy as part of our hotel staff for almost... More 

Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My brother, sister-in-law and I flew to Boise to spend time with my aunt who wais in the hospital very ill. They were at one location, I was at The Riverside. Their driver brought us to my hotel, then The Riverside airport shuttle gave us a free ride downtown to the hospital. The next day they didn't have a driver,... More 

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so happy to learn that you enjoyed your stay at The Riverside. It can be difficult when you have a relative in the hospital and I am glad the staff at the hotel was able to help you in a time of need. We do strive to make our guests as comfortable as possible when they are at... More 

Lowman, Idaho, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Always a pleasure to stay here. Very friendly and helpful staff, comfortable and quiet rooms. The food is first class. We stay here often when in Boise. With out a doubt the nicest Hotel in the valley.

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KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

We are so happy to hear that you enjoyed your stay at The Riverside. I am especially glad to hear that you found the staff to be friendly and helpful. I think we have an amazing staff and I love it when other people agree! Thank you so much for declaring us to be the nicest hotel in the valley.... More 

Meridian, Idaho
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a wonderful rebirth this hotel has gone through. I have lived in the Boise area most of my life and grew up attending many events as well as staying in the Riverside hotel over the years, and I must say the recent transformations in this hotel will make you forget it is over 40 years old. Everything has been... More 

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KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your kind review. I love the title of "Best in Boise." That is certainly what we strive to obtain. I am glad you were able to enjoy our music. We love music at The Riverside and feature many different musicians. For more information, please visit our website at riversideboise.com and click on the music tab for upcoming... More 

Enterprise, Oregon
1 review
5 of 5 stars Reviewed December 24, 2014

My husband and I and our 3, yes 3, dogs stayed at the Riverside Hotel for three nights recently as I was in Boise on business. Our stay was perfect... nice, big, clean room; friendly, helpful staff everywhere on the property; really nice buffet each morning and the servers at the Grill were awesome; our "pet room" was perfect, with... More 

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am happy to hear that you and your four-legged friends enjoyed your stay with us at The Riverside. You are correct, this hotel is really perfect for dogs and their people. I am so glad to hear that you will be back again. We look forward to seeing you. We will have freshly baked cookies waiting for you and... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 24, 2014

This hotel was amazing. From the friendliness of the staff to the quality of the food it was a visit I hope to repeat. I felt welcomed the moment I arrived. My room was clean, roomy and very comfortable. The breakfast buffet is a must. They have a courtesy van at no charge. The staff seemed to take a genuine... More 

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KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your kind review. I am so happy to hear of your pleasant experience at The Riverside. I am especially glad you found the staff to be helpful. We do try very hard to make sure every guest has a good experience at The Riverside. We really enjoyed hosting the Western Michigan Football team. Your coaches and staff... More 

Boise, Idaho, United States
1 review
5 of 5 stars Reviewed December 11, 2014

The Riverside Hotel turned what could have been a horrible experience into a great one my husband and I will never forget. We recently relocated from San Diego, CA to Boise, ID. We were driving two cars, one with a U-Haul trailer, and had two cats with us. When we finally arrived in Boise, we had been traveling for 3... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

What a great review. Thank you for taking the time to comment on all of the features The Riverside has to offer. I could not have said it better myself. I am glad you had Kate to help you start your stay right. She does a great job and we feel fortunate to have her as part of our Riverside... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 8, 2014

I had never stayed at this hotel. Booked it based on pictures and reviews. Was a little nervous when we first walked down hallway as it looked a bit run down and dated. Could use new paint, carpet in hallway was a bit wild. OK it's dated. We had a riverview room on the first floor and next time I... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Hello Patricia, I am so glad you were able to enjoy a nice romantic evening at The Riverside and I am happy to hear you will be back. I do agree that the river view rooms are nice. They are away from the lobby and very private and quiet. We do know we have some work to do on the... More 

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Additional Information about The Riverside Hotel

Address: 2900 W. Chinden Blvd., Boise, ID 83714 (Formerly Doubletree Hotel Boise - Riverside)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Riverside Hotel 3*
Number of rooms: 303
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Also Known As:
Doubletree Boise
Boise Doubletree
Hotel Style:
#4 Family Hotel in Boise
#8 Romantic Hotel in Boise
#11 Business Hotel in Boise

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