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The Riverside Hotel

#8 of 55 Hotels in Boise
Certificate of Excellence
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2900 W. Chinden Blvd., Boise, ID 83714 (Formerly Doubletree Hotel Boise - Riverside)
Best prices for: 1 room 1 guest
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The Riverside Hotel
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The Riverside Hotel
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335 reviews from our community

Traveler rating
    219
    76
    23
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Kasey at the front desk was helpful and cheery. Dale and the other shuttle drivers were pleasant and accommodating. The hotel was well kept and had live music, which was great. A decent fitness centre too as far as hotels go. The only con is that 3 towels were a bit dirty with yellow stain, but were replaced the next... More 

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San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

While the property was older, the staff more than made up for any shortcomings. The hotel itself is in a lovely location along the greenbelt. The free shuttle around town was a big plus. Shuttle drivers Dale, James and Almin were wonderful, as was the front desk staff, including Casey.

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review and thank you for commenting on how amazing the staff is. I feel so fortunate to work with such a great group of people. Kasey, Dale, James an Almin were thrilled to be recognized for their service. It really means so much. The Riverside is not one of the newest properties in town, but you... More 

Sandy, Utah
1 review
5 of 5 stars Reviewed 3 weeks ago

There is no better place to stay in the Boise area. The Riverside Hotel has all the amenities and venues available at one property. The staff is very friendly and accommodating. Kathy, the General Manager has done an excellent job making sure that every guest is well taking care of.

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your loyalty to The Riverside Hotel. I am so happy to learn that you enjoy the hotel and even more happy to hear you say that the staff is friendly. Come back to see us again soon. The Sandbar will be opening in May and we will save you a seat. More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in December 2014 for the Famous Idaho Potato Bowl. We could not have been happier with our choice. We had made reservations at another hotel downtown for about $40 less per night, but this was definitely worth the few extra dollars. The included breakfast buffet was fabulous. We had dinner there one night as well and it was... More 

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for selecting The Riverside Hotel for your stay during the Famous Idaho Potato Bowl. We look forward to that event every year and I am glad to hear you enjoyed your stay. I agree, the breakfast buffet really is fabulous. I find myself eating way to many of the house made pastries and the Riverside bacon. I am... More 

Albany, New York
Top Contributor
118 reviews 118 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a lovely facility. We've been there three times with consistent service. Check in and interactions with the front desk were all extraordinarily pleasant. We were given a nice set of cookies as a welcome treat. It is located on the river in Boise. There are many wings of two stories. We had a room overlooking a parking... More 

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I love the title of "Royal Riverside". It makes me feel like a Queen. You did a great job of summing up the amenities of the hotel. Thank you for all of the thought you put into this nice review. I am glad you were able to enjoy the food and beverage at the hotel.... More 

Taos, New Mexico, Usa
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This motel is very large and more similar to a resort than a typical hotel property. The convention center gets a steady stream of business with events occurring almost every night. I was there for a week on personal business and expected to be a bit closer to downtown, but it was a quick 10 minute drive downtown. The large... More 

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KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for staying with us at The Riverside Hotel. I am glad you enjoyed the facility. We are working all the time to make the property seem more resort like and I really think we are getting there. Many improvements are being made in this area of town and with the White Water park on the river and the... More 

Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for a few nights and went to the restaurant in the lobby both breakfasts! The buffet is very excellent for the price. Omelet station was AWESOME. The server Haley was equally amazing!

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so glad you enjoyed the breakfast buffet. I have to agree. The Riverside breakfast buffet is a great way to start the day. The omelet station seems to be a highlight for many of our guests and we always get good compliments about Hailey. She just has a special knack for customer service. I hope you come back... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Top 10 things I like about RH. 10. When something 'goes wrong' with the banking/accounting side of the house...Jackie makes it right...even when there is no problem...the sign of a true professional. 9. Pepper maple thick slab bacon. 8. See #9. 7. I've had 12 RH staff smile & make me feel comfortable on property. ....as a 'walk-in'...have not stayed... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I love the way you listed your top 10 favorite things about The Riverside Hotel. I agree with you about the breakfast buffet and you are spot on about the Riverside bacon. #Yummmm! A special thank you for noticing the friendliness of the staff. I was so happy to hear that 12 of our associates... More 

Utah
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I spent our 20th anniversary at The Riverside Hotel in one of their Jacuzzi suites. I wasn’t sure about the place initially, but after our two-night stay we were so relaxed it was hard to leave. After we checked in at their attractive lobby then drove over to the building we’d be staying in, I started feeling... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for taking the time to write this review. I really feel you did a good job of evaluating The Riverside. You are correct, the outside of the building is a bit deceptive and the building does look dated when you first look at it. We are trying to update the look with landscaping and improvements and we will... More 

Missoula, MT
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are well furnished, staff is helpful and respectful, and rooms were clean. Had an issue with the t.v. and maintenance was at our room within 5 minutes to fix. Ordered in room service one evening, good prices and great food. We ended up with a few issues in the room - none of which were a huge negative..screen door... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay and thank you for pointing out the issues that need attention in your room. Those all seem like easy fixes and our engineering department is looking at them. We are working diligently to make the hotel better so we appreciate your comments. You are correct. The Riverside is... More 

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