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The Riverside Hotel

3.0 of 5 2900 W. Chinden Blvd., Boise, ID 83714 (Formerly Doubletree Hotel Boise - Riverside)
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Certificate of Excellence 2014
The Riverside Hotel
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The Riverside Hotel
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302 reviews from our community

Traveler rating
    196
    67
    22
    13
    4
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78
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85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Boise, Idaho, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Riverside Hotel turned what could have been a horrible experience into a great one my husband and I will never forget. We recently relocated from San Diego, CA to Boise, ID. We were driving two cars, one with a U-Haul trailer, and had two cats with us. When we finally arrived in Boise, we had been traveling for 3... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

What a great review. Thank you for taking the time to comment on all of the features The Riverside has to offer. I could not have said it better myself. I am glad you had Kate to help you start your stay right. She does a great job and we feel fortunate to have her as part of our Riverside... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I had never stayed at this hotel. Booked it based on pictures and reviews. Was a little nervous when we first walked down hallway as it looked a bit run down and dated. Could use new paint, carpet in hallway was a bit wild. OK it's dated. We had a riverview room on the first floor and next time I... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Hello Patricia, I am so glad you were able to enjoy a nice romantic evening at The Riverside and I am happy to hear you will be back. I do agree that the river view rooms are nice. They are away from the lobby and very private and quiet. We do know we have some work to do on the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at many hotels and my stay was excellent. The room was very clean and comfortable. I would definitely stay there again.The view by the river was absolutely beautiful. The breakfast buffet was awesome. The best I've ever been to.

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am so glad you found The Riverside to be excellent! I agree with you about the view of the river. When I have had a stressful day, I go for a walk by the river and I find it so relaxing. I am also happy to hear you enjoyed... More 

Twin Falls, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 11, 2014

This hotel is in an absolutely beautiful location on the Greenbelt. I had a three night stay for a conference in the hotel. The first night was great. The second night was awful. It was election day, and the hotel was the Republican Party Headquarters. That wouldn't have been a problem, except that they were stationed in hotel rooms on... More 

Was this review helpful? Yes 1
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your feedback. I am really sorry that I did not receive your comment card that you completed. I will look into this more and find out why. I would feel just as you did if nobody responded to my problems and I apologize that happened. I completely understand the noise on election night. As you know, we... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

I stumbled on this bit of paradise several years ago. I am consistently greeted with friendly and professional staff. My room, opening up to the greenbelt is a wonderful location with beautiful views of the river. The fare, music, fresh baked human grade dog biscuits for my BDF are a welcomed treat. I could not ask for better service or... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for the kind review. I love the fact that you refer to The Riverside as a piece of paradise. I am happy you were able to enjoy so many of the great offerings at The Riverside. I too love to look at the Boise River. What a beautiful area. I am also happy to hear you enjoyed the... More 

Bend, Oregon
Top Contributor
104 reviews 104 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 5, 2014

Recently we stayed in a double queen room, with pets allowed. I was traveling with my dog, and my best friend and her dog. Husbands were left at home as this was a girls trip for a dog show. Our room was very nice for a "pet room". We travel to dog shows several times a year together, and a... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review and thank you for being so understanding about the power outage. That was quite the night and you were great sports to sit patiently waiting for the power to come back on. I am so glad you found the staff to be helpful. I know we were all trying to make the best of the... More 

Sugar City, Idaho, United States
1 review
3 of 5 stars Reviewed November 3, 2014

I received a discount because I was with a wedding party. If I had paid full price my review would have been worse. The room was just average. Nothing to set it apart. The bed was not very good. We rented two a joining rooms. The TV in my room did not work very well. The TV in my sons... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for taking time to review The Riverside. I am so sorry we did not live up to your expectations. I apologize that you experienced a problem with your televisions. We have recently completed new cabling for our television system so this should not be an issue in the future. We are still working on renovating some of our... More 

Boise, ID
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 3, 2014

Let me start off by saying I did have a pleasant stay. There was nothing "BAD" about the hotel, but it was not anything near what is advertised. I also need to say, I travel a LOT so I know what to expect and what not to expect at a boutique hotel such as the Riverside. The good: 1. Location... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for taking the time to really review The Riverside. Your feedback is very helpful to us as we continue to work on improvements in the hotel. I am sorry The Riverside was not what you expected. Members of the management team and the owners have meetings every week and we went over the items you listed which needed... More 

Clarkston
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

I stayed at this hotel for a conference so didn't really chose my location. However I have to say I am really pleased with the quality of service I received. The shuttle transport to and from the airport had very friendly drivers, the front desk service couldn't be beat. There was a conference going on and they were well staffed... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for staying at The Riverside Hotel and Thank you for being a repeat customer. We really appreciate our guests who are loyal to the hotel and we value your feedback. I am happy you found the staff to be friendly and that we were well staffed to take care of your conference. We host a lot of conventions... More 

Salem, Oregon, USA
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

Although technically in Garden City, the Riverside is right over the river and about a quick mile walk to downtown Boise. The accommodations are great and the staff is outstanding! They responded to every need that arose with our group. The rooms are spacious and I love the double shower heads and oval tubs. They have a breakfast buffet that's... More 

Was this review helpful? Yes
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so happy to hear that you thought your accommodations and The Riverside staff were what you were looking for. I love the spacious rooms as well. It is so nice to have room to walk around and spread out rather than being confined in a small room. I would also recommend the river view rooms. It is so... More 

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Additional Information about The Riverside Hotel

Address: 2900 W. Chinden Blvd., Boise, ID 83714 (Formerly Doubletree Hotel Boise - Riverside)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Riverside Hotel 3*
Number of rooms: 303
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Also Known As:
Doubletree Boise
Boise Doubletree
Hotel Style:
#4 Family Hotel in Boise
#8 Romantic Hotel in Boise
#11 Business Hotel in Boise

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