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Hyatt Place Boise/Towne Square

3.0 of 5
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925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
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Hyatt Place Boise/Towne Square
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Ranked #17 of 54 Hotels in Boise
A recent review
5 of 5 stars reviewed 3 days ago
William K Bellingham, United States
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellingham, United States
5 of 5 stars Reviewed 3 days ago NEW

The Hyatt Place hotel is in a great location for shopping and dining. The staff is friendly and the hotel is very clean and quiet. The free breakfast is very good with changing hot items everyday. (Not your usual same old thing day in and day out)

Review collected in partnership with Hyatt Hotels

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1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was nice. Liked the rooms. Staff was great. I would stay there again. I do wish the beds were bigger. Double beds are just not enough room for 2 people. Queen or King size would be good. I think a good nights sleep is a big part of staying in a hotel.

Review collected in partnership with Hyatt Hotels

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sparks, nevada, United States
4 of 5 stars Reviewed 4 days ago NEW

This hotel has a great location, short drive to shopping and downtown. Clean with plenty of free parking. Two coffee shops within walking distance. Rooms are big and spacious. Love that they have a separate wet bar, sink area and refrigerators.

Review collected in partnership with Hyatt Hotels

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Lewiston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

First experience with the Hyatt brand was in Boise, Idaho. The rooms are superb, neatly designed and comfortable. The room is also set up nicely for technology. Very nice breakfast and grab n go food choices in the lobby 24/7, even a very nice salad and sandwich choices, all reasonably priced and good quality.

Review collected in partnership with Hyatt Hotels

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5 of 5 stars Reviewed 5 days ago NEW

This is an amazing hotel. Spacious, clean, comfortable, and affordable. Becca, the head host, made us breakfast food even though we slept through the end of breakfast. She truly went above and beyond to make out stay wonderful. Thank you, Becca!

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

We always tell our staff to do whatever it takes to make our guests happy. Becca is putting that philosophy into a daily practice. Thank you for noticing her effort and for taking the time to recognize her efforts. We will be happy to share this review with Becca today. More 

Fairfield, Connecticut
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Hyatt Place before and I enjoyed it, so I came back. Much like the first time, the people who work here are friendly and want to please. It is one of the best things about being here. The rooms are clean and neat and were kept that way each day. I enjoyed breakfast and it’s... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Nice review John, thank you. Our staff is what sets us apart and so many reviews lately have been complimentary about our service with a smile. I'm so glad you mentioned key elements of the Hyatt Place such as free wi-fi, free daily hot skillet breakfast, and Starbucks coffee. Please mention your mountain view room request on your next visit... More 

Boise, Idaho
1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms, nice fitness center, great breakfast, indoor pool. These were all very nice, but the staff is what made the stay great. I was here for 3 months with work, spending 70% of my nights at the hotel. The staff were very friendly, I wish I could name all of them but some that were particular helpful were, Kim,... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for staying with us and for sharing your experience. Someone who stayed here for 3 months certainly has the pulse of the hotel from a guest perspective. The Hyatt Place Boise is only going to get better too with a remodel beginning in just 3 weeks. I am printing this review and sharing with our staff so they... More 

Grand Rapids, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice clean property situated in a nice neighborhood. Restaurants and other accommodations near by and excellent access to major highways. The staff is accommodating, the rooms are well kept, and near just about anything one may want in the Boise area. Highly recommended hotel (and chain) if your travels take you to western Idaho.

Review collected in partnership with Hyatt Hotels

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for your review of the Hyatt Place Boise. I'm glad that you point out great amenities of our hotel as well as the surrounding area. We certainly hope to see you again soon. Safe travels. More 

Carefree, Arizona
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first stay at this hotel, which we chose because it is a Hyatt brand and was available--on previous trips to Boise we have stayed at the excellent downtown Hampton Inn. We opted for a top floor non-smoking room, and noticed a stale odor, but dismissed it until waking up in the night realizing it was a stale... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Valid points and thank you for your feedback. We are 3 weeks away from renovating this property which should bring a much anticipated fresh look & feel to our hotel. This should also eliminate the old smoky smell on the 4th floor. I can only hope that you will try this hotel again once the remodel is complete. Feel free... More 

Key West, Florida
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, only one critique...needs plus for electrical devices near beds. A market pantry would also be nice to buy food (frozen dishes or box meals/snacks). Plenty of places to eat nearby though. Great quality hotel, rooms, and staff.

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thanks for the nice review and I'm glad you enjoyed your stay. I hope you discovered our gallery in house that is stocked with fresh sandwiches, salads, home made cookies, muffins and other baked goods. We also have a variety of drinks and other snacks in the gallery as well as 24 hour hot food that can be ordered off... More 

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