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All 55 Boise hotels

Hyatt Place Boise/Towne Square

3.0 of 5 Hotel   |   925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
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Ranked #24 of 55 Hotels in Boise
A recent review
4 of 5 stars reviewed 2 weeks ago
Chrisfliesalot Minneapolis, Minnesota
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161 reviews from our community

Traveler rating
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    51
    18
    8
    5
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Top Contributor
57 reviews 57 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our long layover hotel in Boise, ID. This was my first visit to Boise and I was very happy with the hotel, its amenities and it's location. To start, the common areas and bedrooms are very nice. I had a large bedroom with adjoining living room. The beds were very comfortable and the hotel supplies a large variety... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Great room with a TV capable of hooking up a roku or laptop for the kids. (If that is your thing) Great location, about .5 miles from town square mall and several great eateries. Starbucks on site if you are a coffee person. Only down side was breakfast, it tasted ok but at times seemed cold. They have a good... More 

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms very well designed with seating area separate from bed area. Very comfortable- one can be sleep while others are reading. The staff was very friendly. Only negative - I prefer to have a window I can open for fresh air and this room did not have that so a little stuffy.

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Denver, Colorado
Top Contributor
59 reviews 59 reviews
36 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 23, 2014

Stayed here twice over the past few months traveling back and forth between Washington and Colorado. After the first stay (one night) I considered it a great place to spend the night but the second stay (two nights) more or less "cured" me. I didn't mind it as a place to earn some Hyatt loyalty points though. On stay 1... More 

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Cardiff, Wales
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 3, 2014

For a chain, I really enjoyed this hotel. My room had a lovely sitting area which I really appreciated. The staff were so friendly & helpful too - & remembered you! The wifi was fast enough to FaceTime home daily, no problem. The only thing I didn't like was that their "room service" wasn't really room service - you had... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

I have stayed at the Hyatt Place Boise twice in the past two months and both experiences have been outstanding. Starting with the staff they are absolutely wonderful!; they are kind, gracious, friendly and helpful.....everything you would expect in first class customer service. Monica and Jacqueline stand out as exceptional and frankly, that could be said about almost everyone I... More 

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I am extremely pleased to read your review, and hear that you not only had one reat stay with us but two. We are always pleased to ead through reviews like this one. Our staff appriciates being recognized for customer service and we are happy that you seem very satisfied with both the room and service that you received here.... More 

Idaho
Top Contributor
50 reviews 50 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 21, 2014

This hotel is centrally located for shopping. The hotel is clean and comfortable. There is NOT a hot tub, but there is a pool which was a bit too cold to really enjoy. The kids in there were shivering. Our king room was very nice and comfortable. The description said there was a DVD player, but we didn't find one.... More 

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I am happy to hear that you had a nice and comfotable stay with us. I am also glad to hear that you were satified with the room and breakfast as well. As for the lack of a DVD player, I am curently woking to find out which site states that we have one in the rooms as we do... More 

Bakersfield, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed here for a wedding that we were attending, and it is a pet friendly hotel. The hotel and the rooms were very nice. It is a bit hard to find, but is very close to restaurants and stores. You should have a car for this hotel. The staff was very friendly and the breakfast room was very well... More 

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I am very pleased to hear that you had a great stay with us here in Boise. We alwas enjoy hearing that the staff was friendly and that you enjoyed the breakfast as we are always looking to provide and excellent all around experience for you the guest. We do hope to serve you again in the future. More 

Walla Walla, Washington, United States
1 review
2 of 5 stars Reviewed September 30, 2014

Room was okay. Felt clean at first. Bathroom is tiny. Can't hardly close the door if you're sitting on the toilet. Drinking glasses were dirty and looked as if they had just been wiped between guests and not actually washed. Main issue was after our first night, we left for the majority of the day so we wouldn't be there... More 

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I am terribly sorry to hear that it seems your experience was not up to your standards nor the standards of service we try to provide every guest. I would like to apoligize for the room not being cleaned and really wish that I could provide you with a justified explanation but I can't. I further would like to apologize... More 

Rigby, Idaho
Top Contributor
203 reviews 203 reviews
195 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed September 27, 2014

This great hotel is the only Hyatt property in Boise (or all of Idaho). Fortunately, if you want to stay using Gold Passport points, you can do so here for the minimum required at any Hyatt property. I did so and had a pleasant stay with a good night's sleep. The room and bed were comfortable, breakfast was great, and... More 

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Hi I am happy to hear that you had a great stay with us, we always enjoy hearing that you had a pleasent sleep and that you enjoyed the breakfast. I would like to address the tub/shower being worn or dated, we are very close to renovating this property so hopefully your next stay will provide an newer less used... More 

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Additional Information about Hyatt Place Boise/Towne Square

Address: 925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Boise/Towne Square 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Boise/Towne Square Hotel Boise
Hyatt Boise Towne Square
Boise Hyatt
Hotel Style:
#25 Business Hotel in Boise

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