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Hyatt Place Boise/Towne Square

3.0 of 5
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925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
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Hyatt Place Boise/Towne Square
Best prices for: 1 room 1 guest
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Ranked #18 of 54 Hotels in Boise
A recent review
4 of 5 stars reviewed 2 days ago
EagleDad70
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed at this location annually with and without my children for a few years. Here are my pros and cons. Pros Location - This hotel is centrally located on Milwaukee Street within walking distance to major retailers (Target, etc) and a plethora of restaurants (mostly chains). It is also has easy access to the interstate nearby. Parking - Abundant... More 

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Tumwater
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was very clean, the staff was very nice. There was a brief mix up with the bill but the staff was very nice and helpful in getting it fixed quickly. The pool was excellent, the kids really enjoyed that the most and breakfast was a great bonus!

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you Stephanie for reviewing the Hyatt Place Boise. It seems like you and the kids enjoyed the pool and free breakfast during your stay. I hope we will see you again when visiting Boise. More 

Salt Lake City, Utah
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms at this hotel are big, and include a large sitting area, small fridge and sink. The bed was pretty comfortable. The heating/air conditioning control could use some help (it didn't work well and had to be adjusted numerous times during our stay). The staff is very accommodating and helpful. My husband and I weren't overly impressed with the... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I'm glad your stay with the Hyatt Place Boise was pleasant and enjoyable. We do change up our breakfast options each day to keep a good variety. Hopefully next time you will take advantage of our complimentary breakfast instead of opting to eat out and save that $$ for mall shopping or something else fun. We hope to see you... More 

Albuquerque, New Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely no complaints about the hotel itself - rooms were huge, breakfast was great, pool was nice and warm and the location was ideal. Unfortunately the staff didn't always match this quality. When we checked in (despite the hotel knowing they were going to be extremely busy as they had previously contacted us about them being oversold) there were only... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I'm glad the hotel itself met your expectations. I do apologize that our staff seemed overwhelmed. This was a very busy week for the entire city and sounded like our staff struggled to keep up with all requests. Something to keep in mind for next year when this event returns. Thank you for your review. More 

Spokane, Washington
Level Contributor
186 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to crash, decent fitness center, good hot breakfast but I wish they started serving before 6:30. Close to the mall for shopping and great dining. Pretty quiet if you can get a room away from the elevator.

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for the review of the Hyatt Place Boise. I'm glad your stay was pleasant and you took advantage of shopping and restaurants in our back yard. The breakfast start time may be set by corporate guidelines, but I will ask as this has been brought up before. We hope to see you again. More 

Santa Clara, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was clean and the breakfast selection was great for the 2 soccer teams that we brought from California. Staff was attentive and the facilities first class. I highly recommend this hotel. Worth the price!

Review collected in partnership with Hyatt Hotels

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I'm glad the Hyatt Place shined for you and your team during Far West Soccer. This was a busy time for our hotel and city and we hope that this event comes again next year and we can host your rooms again. More 

Kenosha, Wisconsin
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here for a conference and it was very nice. The hotel shuttle picked us up from the airport, we had to call for pick up. The first night there we ate at the hotel and their food is very good, made fresh whenever you want it, 24/7. During the week, the food places nearby close by 10,... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

What a nice review and thank you for pointing out that Hyatt Place Boise has 24 hour hot food available. So pleased that our shuttle service worked out well for your group too. I think this was the first annual event for your group. Hope to see you again next year. More 

Rigby, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this location several times and each trip is always a pleasure. All the hotel staff make us feel like family. We choose this location whenever we are in Boise, Idaho. We recommend this hotel without reservations.

Review collected in partnership with Hyatt Hotels

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for acknowledging our great staff at the Hyatt Place Boise. Most hotels can offer a clean room, but the great staff makes the stay so much better! I'll be happy to share your experience with everyone here. See you again soon. More 

Salt Lake City, Utah
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location was near a mall so I wasn't expecting too much, but as soon as I walke in the door I knew it was going to be great. The decor and atmosphere were enticing and the staff was wonderful. Our room was much bigger than expected, clean, and well laid out. I also loved the decor and HUGE tv.... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for your review Mark. I love the Late Show photo of you on your profile :) The Hyatt Place Boise is only going to get better very soon with our remodel. I hope when we see you again we truly live up to the "wonderful oasis" that you experienced this time. Happy Fathers Day weekend ahead! See you... More 

Boise, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

An excellent hotel. Great service, staff and good food. Very high value for the money. The rooms are very well thought out and comfortable. The food at the Bistro was very good value as well. Excellent central location to Boise mall and restaurants.

Review collected in partnership with Hyatt Hotels

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for reviewing the Hyatt Place Boise. I see that you are from the Boise area and wondering if you had a staycation with us for fun. If so, check out our website for some exciting packages that you might enjoy next time that might save you money and enhance your next stay. More 

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