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All 55 Boise hotels

Hyatt Place Boise/Towne Square

3.0 of 5 Hotel   |   925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
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Ranked #22 of 55 Hotels in Boise
A recent review
5 of 5 stars reviewed 2 days ago
JeannieChiliBeanie Denver, Colorado
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150 reviews from our community

Traveler rating
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    16
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
84 reviews 84 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really like the Hyatt Place concept. It is very dependent on the ability of the front desk to provide all the services offered, however, so it could be grim if the staff were not up to the expectations. This staff is and we had an excellent stay, The location is convenient to a lot of retail and restaurants --... More

Was this review helpful? Yes
Top Contributor
50 reviews 50 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is about as spotlessly clean place as we have ever stayed and the rooms are quite large, about double the size of a typical motel room, a really excellent value and very well laid out. We had a few very minor complaints, no microwave in the room, which seemed strange as there was an area with a mini fridge... More

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I am so happy to hear that you had what sounds like a wondersul stay with us here in Boise. We always appriciate feedback and we are even more greatful to hear pleasent reviews. All in all your stay seemed pleasent and I would like to address the one complaint you did have, the micowaves in the room. The desire... More

Los Angeles
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

If you have stayed at any Hyatt place hotel, you already know and this property is no different. Bosie/Towne Square is very clean and relaxing. The staff here is more than welcoming, they treat you like family. The room is set up as you walk in the couch/common is the closest to the door and then it is the bed... More

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Hello, it is always nice to hear such wonderful comments about the staff here at the Hyatt Place in Boise. I am also glad to here that the couch and living area not only provided a place to spend time but that the pull out couch proved more comfortable that is expected. During future stays if there are issues with... More

Portland, Oregon
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is just like many other Hyatt Places around the country - a clean, comfortable place to rest. Front desk staff was excellent, proactively moving me into my preferred room type and making sure that the room was satisfactory. It happened to be right next to the elevators, but we didn't hear them at all during out stay. The... More

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AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I wanted to thank you for your kind words and I was pleased to hear that you had an enjoyable stay. We here at the Hyatt love to hear that our staff was excellent and helpful to making your stay great. We hope to see you again if you return to Boise and again thank you for your gleaming review. More

Seattle, Washington
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a family oriented hotel, just like the rest of Hyatt places across the country. What distinguishes this one is its proximity to shopping, and to downtown Boise. The hotel itself is within the town square mall and has nearby restaurants within a short walking distance. The rates for the hotel are very very reasonable taking into account that... More

Was this review helpful? Yes 1
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for your feedback as all reviews are improtant to us here at the Hyatt Place. I am happy to hear that your stay was enjoyable and that your feel you got a great value of service for the price you paid for the room. I am sorry to hear however that the cooling unit and bathroom ventilation were... More

Borrego Springs, California
Top Contributor
285 reviews 285 reviews
76 hotel reviews
312 helpful votes 312 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Fast hi-speed internet. Sensational breakfasts. Excellent beds, furnishings and fixtures. Lovely, well-trained responsive staff. Typical top-of-the-line Hyatt fitness facility. Cons: this property is showing its age. Stains in hallway carpeting, scuff marks here and there. Guest room: some furninture fraying, burned out light bulb in one fixture, slow draining tub. A weekend in August (Fri and Sat) was swarming... More

Was this review helpful? Yes 1
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you somuch for your review, we always appriciate honest and helpful reviews. I am happy to hear that our service on an individual level continues to be up to the standard that you expected from the Hyatt Place. I have to admit that yes time has a way of changing and affecting the look of any hotel. I certainly... More

Oreland, Pennsylvania
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2014

Exactly like every other Hyatt Place I've been to. The rooms are clean and spacious, the bed comfortable, the breakfast was good, and they give free bottled water to Hyatt Platinum members. Would recommend.

Was this review helpful? Yes 1
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for the wonderful review, we always appriciate customer feedback especially from one of our Platinum mambers. Hope to see you again soon in Boise. More

Atherton, California
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 9, 2014

We dragged into Boise after towing our broken car 250 miles across Idaho at about 10 p.m. There was plenty of room in the parking lot for the U-Haul rig! And the friendly service in the elegant lobby was much appreciated. They have a 24 hour menu which you can order from and then either come down to the lobby... More

Was this review helpful? Yes
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

We always appriciate customer feedback but it is always a pleasure when the review is filled with such kind words. I am very happy to hear that your stay was enjoyable and that we could make a shining impression amid what sounds to be a stressful trip. We look forward to serving you again the next time you're in Boise. More

Montreal, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 8, 2014

We spent three nights here while traveling through the area. Great location, close to virtually every restaurant chain and retail outlet there is, as well as the aquarium which our kids loved. Room was very comfortable. Plentiful breakfast. Very friendly staff. Didn't use the pool, but it looked nice. Would definitely stay here again when next in Boise.

Was this review helpful? Yes 1
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for your kind words, I was happy to hear that you had a great experience at the Hyatt Place Boise. We look forward to serving you again the next time you're in Boise. More

San Diego, California
Top Contributor
63 reviews 63 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stayed here to attend my husband's grandmother's memorial service, we missed our connecting flight from Denver and called the hotel to inform them of the possibility arriving very late that night or even not making it to the hotel day. The lady I spoke to was so accommodating and helpful. Finally, made it to the hotel passed midnight and KIm... More

Was this review helpful? Yes 1
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you so much for the wonderful review, I am pleased to hear that amid all your travels and the memroial service that we were able to provide accomodating and helpful service. We always enjoy reading reviews such as yours and hope that should you return to Boise you would consider returning the Hyatt. We look forward to serving you... More

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Additional Information about Hyatt Place Boise/Towne Square

Address: 925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
Phone Number:
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Boise/Towne Square 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Boise/Towne Square Hotel Boise
Hyatt Boise Towne Square
Boise Hyatt

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