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Hyatt Place Boise/Towne Square

3.0 of 5
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925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
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1 room 1 guest
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Hyatt Place Boise\/Towne Square
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hyatt was great in all aspects. It provided more than an overnight rest. The rooms were nicely decorated, comfortable, and the biggest flat screen TV I have ever watched. The location was very close to a variety of restaurants and shopping. The complimentary breakfast had a good variety of choices. I would stay here again.

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for the review of the Hyatt Place Boise. I'm so glad you enjoyed your stay with us and all the amenites and service our hotel could provide. We certainly hope you return soon and see all the changes we are making as our hotel is currently being remodeled from top floor down. We hope to see you again... More 

Murphy, North Carolina
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved the hotel but it was a little hard to find at night. The room was very nice with a small bathroom but all it all, well worth the money. The buffet breakfast had a lot to select from except lot's of little kids touching the food while their parents did not pay attention. Might suggest children under the age... More 

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for reviewing the Hyatt Place Boise. I'm glad that you were pleased with the hotel overall and that you would return. We are currently remodeling our rooms and lobby and looking forward to a new product very soon. I hope you come stay with us again soon. More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here a few times. Outside of food service, it's a great place. They are starting a remodel on an already decent place! Reasonable rooms for reasonable price. The packages (romance package) are a little weird the way they are set up on a per stay, not per night basis.

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for reviewing the Hyatt Place Boise. I appreciate your feedback on our package deals, I will look into that with our revenue manager and see if we can make this process easier going forward. More 

Mission Viejo, United States
1 review
5 of 5 stars Reviewed 1 week ago

This location met the quality of standard I expected from a Hyatt property. Good Service, very clean and good food. The location was in close proximity to the airport, but far enough away to not hear any airport noise. Close to restaurants and shopping mall.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for your recent review of the Hyatt Place Boise Towne Square. I hope you will come back and see us again soon once our remodel is finished. More 

Ocean Shores
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Plenty of space for 2 adults and 4 children. Pool was cold and pool floor dirty. No towels in pool area had to ask twice. No coffee in room or extra bedding. Room size was great and the breakfast was good also. Second stay in 1 1/2 weeks. First stay was better but still overall good experience.

Review collected in partnership with Hyatt Hotels

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

So glad you stayed with us twice recently to get a good feel for our service and housekeeping. I'm going to share this feedback with our general manager and housekeeping manager to make sure rooms and pool area are stocked appropriately. Thank you for your review. More 

Bismarck, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I travel a lot! This by far was one of the best places we've stayed. I couldn't believe the size of the room, the cleanliness, the friendly staff, and very comfortable beds.... all at a very reasonable price. Well done Hyatt Place!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Love a happy camper! Thank you for the rave review of the Hyatt Place Boise More 

Torrington, Wyoming
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I are here in Boise for the week, staying at the Hyatt Place Boise. We have a King room on the top floor - it is roomy and very comfortable. The furnishings are adequate, although a bit worn - the sofa bed is stained, as well as the carpeting. Could use some updates or a thorough cleaning.... More 

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Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

I appreciate your review of our hotel and you were just 4 days away from our start to renovation. We have started on the 4th floor and will be remodeling all hotel floors as well as the lobby area. I can only hope you would come back and review us again once remodel has been completed. As for the poor... More 

Helena, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hyatt Place was conveniently located to shopping, restaurants and easy access to the Interstate. Although it would have been nice if there was a hot tub the pool area was very nice. The Breakfast Skillet food was good and the seating area was relaxing. The rooms were very clean and relaxing with the living area separated from the sleeping... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for the review of the Hyatt Place Boise. It sounds like we did a good job other than not having a hot tub by the pool area. I am happy to say that our hotel is being remodeled right now and a new/fresh look is just around the corner for our guests. We hope you will return to... More 

Fort Lauderdale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

An outstanding value. High quality hotel, excellent location with a service oriented staff. Our room was clean, quiet, and comfortable. The staff made us feel like they were thrilled that we were there. All in all a great experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Thank you for taking time to review the Hyatt Place Boise. I'm glad our staff and hotel shined for you. Our hotel is going to be remodeled in two weeks and we are all looking forward to the new look and feel. Please stay with us again and tell us what you think. More 

San Jose, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent reception - great service, great room, great breakfast - great great great - will be back! People that work there are super friendly and accommodating, room was like a mini suite - huge TV - had 4:00 AM departure but there was fresh coffee muffins and fresh bananas to go - Excellent

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rod H, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review

Sounds like your stay couldn't have been better. We love happy campers at the Hyatt Place Boise. So glad our staff took such good care of you. Thank you for your review, we hope to see you again. More 

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