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BEST WESTERN Airport Inn

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2660 Airport Way, Boise, ID 83705-5091
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BEST WESTERN Airport Inn
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107 reviews from our community

Traveler rating
    30
    39
    24
    8
    6
See reviews for
34
27
11
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel previously and was not satisfied. Through a booking error, I ended up there again. It was a much better experience this time. The new owners are renovating and upgrading. They were responsive and helpful. I would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time to review our hotel again. We are making great strives to completely revamp the entire hotel. Our newly remodeled guest rooms are nearly complete and we plan on updating the exteriors in these coming months ahead. We look forward to hosting you again next time you are passing though Boise. More 

Lake Stevens, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Would stay here again for convience of room, location and parking of semi. Breakfast was nothing more than cereal or waffles and really nothing for diabetics. need to try to get balanced breakfast items for health reasons...

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

We do already offer 99% fat-free yogurt and unsweetened oatmeal packets for our diabetic guests, but we hope to add hard-boiled eggs and a whole grain option in the near-future as well. Thanks for your suggestion. More 

Boise, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had two rooms. Very clean and very comfortable and staff was very friendly and helpful. The wake up call was on time and the ride to the airport was on time. It was a very good continental breakfast to get us on our way.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your kind review. We do pride ourselves in making sure our guests are woken up on time when requested, even going so far as to knock on the door if anyone doesn't answer the wake-up call phone for some reason (such as the ringer being turned off). We know our guests have places to be and flights... More 

Frederick, Maryland
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually it wasn't bad. I had a kind size bed, a small refrigerator, coffee in the room, etc. But it still seemed a little below the standards that some of the better Best Westerns can provide. If you are going to have a refrigerator you ought to have at least a small microwave. Half of the electrical outlets would not... More 

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for taking the time to write a review. We are in the process of outfitting the rest of our rooms with microwaves, and we did take care of the plug problems (both electrical and bathtub) as soon as we found out. We will also be rolling out a more comprehensive breakfast offering in the coming weeks ahead, although... More 

Fort collins, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel is clean, staff is friendly. Building is old, lounge and breakfast area very small; and breakfast minimal. Noise from a machine in the wall kept me awake at night....earplugs helped. But really!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Our apologies for the noise in the wall, and thank you for bringing it to our attention -- our maintenance team was able to isolate it and put a stop to it, promptly. As the rest of our hotel public areas are under remodel, we expect to have more room to offer more breakfast offerings soon. We hope you will... More 

Walla Walla, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel well-situated near the airport. The rooms were huge, clean and well maintained, while being pretty dated. Staff were very pleasant and helpful. If you aren't looking for lux, this is a great place for biz travel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your kind review. We do pride ourselves in having such clean and updated rooms, always meeting Best Western's high standards for quality and comfort. We look forward to seeing you again on your next trip to Boise! More 

La Grande, OR, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a nice, basic hotel that was very clean and up to date. Hotel staff was excellent and very good to work with. I was picking up my daughter at the airport and the entrance to the Boise Airport was only 1 block from the hotel which was very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

It is our pride and pleasure being located so close to a major airport, able to so conveniently accommodate both business and leisure travelers alike. We're glad to hear you enjoyed your stay. More 

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this property for four days and every single interaction was professional, friendly, and extremely helpful. The owner went out of his way to make sure I was comfortable and also encouraged me to let him know of places where improvements could be made. My room was clean and comfortable and I will return when in Boise next... More 

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Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your kind comments. More 

Boise, United States
1 review
4 of 5 stars Reviewed February 21, 2015

Very friendly & helpful staff. Looks like they have begun updating/re-decorating the rooms and hotel exterior. Rooms are fairly priced and are clean. The mattress and pillows are great. The breakfast selection is ok; not a lot of selection. The hotel is located just minutes to the airport.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your kind review. We are looking for ways to expand our breakfast offerings, our main problem is lack of space. But we hope to have more protein items (hard-boiled eggs, etc.) available soon, as that seems to be the most popular request. We look forward to accommodating you again in the future once our latest remodel is... More 

Newport Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed February 19, 2015

Friendly staff and very, check in was quick and easy. Little bit of road noise one the freeway side of the motel. Next time will request room on south side of motel. The location is right by the airport and very close to a nice restaurant.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jimmy J, General Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your review. We don't get too many noise complaints unless there's construction going on the freeway or something, but we are always happy to try to accommodate requests for specific rooms or those on certain sides of the building, etc. We look forward to serving you on your next visit. More 

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