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Residence Inn Boise West

3.0 of 5 7303 West Denton Street, Boise, ID 83705
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Certificate of Excellence 2014
Residence Inn Boise West
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Residence Inn Boise West
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153 reviews from our community

Traveler rating
    105
    34
    10
    2
    2
See reviews for
40
25
10
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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oakland
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Firstly the internet was very slow and none of the staff appeared to able to offer any assistance they just kept giving out an 800 number that you have to call. ? more internet problems Marriott? Breakfast, I picked up a bagel and found it was moldy all the way through, I informed the staff and the lady in the... More 

Was this review helpful? Yes 1
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

I'm sorry your experience with our hotel was below expectations. I'm surprised we have internet issues as we recently had a nice upgrade and our speed and connectivity are better than ever before. Moldy bagels sound gross, however I know that we had fresh replacements and did put out new bagels that day as we would never re-serve problematic or... More 

Xenia, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

I recently stayed at the Residence Inn in Boise and would recommend this hotel to anyone visiting the Boise area. The staff is always friendly, the grounds are well kept, the room is comfortable, the breakfast is good (although I was disappointed to see that they've switched from actual plates and silverware to paper plates and plasticware)...all-in-all a great place... More 

Was this review helpful? Yes 1
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Thank you for taking the time to write a review of your stay. I will be sharing this with our staff today as you mention several departments that provided great service. We are beginning our remodel in January, hopefully your next visit you will see and experience a fresh look that our hotel is excited to receive. Enjoy your upcoming... More 

Lake Tapps, WA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 3, 2014

I stay at Marriotts exclusively (Gold Member) and am very disappointed in this property. The elevator carpet and halls needed to be vacuumed, but it was late when I checked in so I understand that it was after normal service hours. My room was ok, although a bit dated and looked like a bit of water damage on the bottom... More 

Was this review helpful? Yes 1
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Sincere apologies. I heard about this issue today from our General Manager. First, our housekeeping staff should have caught this and cleaned/replaced the shower curtain. Next, our front desk agent upon hearing directly from you did not follow through to report to management. Although our hotel is going to be receiving a renovation in two months, we have always prided... More 

Warrenton, Virginia
Top Contributor
92 reviews 92 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 15, 2014

We were traveling out to a wedding in Somoma County, Ca.. and had already stayed at The Residence Inn at Westport in St. Louis and we enjoyed the stay there. The same was true at this Residence Inn. We asked for and got a room on the first floor which was to our liking. The room was nice, roomy and... More 

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Hsinchu, Taiwan, Taiwan
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

I like this hotel, let me have a good dream, and near Macy's department to shopping easy

Was this review helpful? Yes
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Not only is Macy's close by, but we will have Santa Claus himself staying here next month! Come see us again soon! Thanks for your review. More 

Colorado Springs, Colorado
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

The Residence Inn properties are where I typically try to stay when I'm on the road for business and this spot was excellent as well. a testament to the Marriott brand and what Marriott member have come to expect. Monday Night Football was on and the snacks were like that I'd serve at my own house. If there is one... More 

Was this review helpful? Yes
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Thanks for the review Mike and I hope your team won the MNF game! This hotel is currently beginning renovations and I'm glad to say that the gym will be getting new equipment soon. Come back and see the many upgrades we will have very soon. Thank you for your loyalty to Residence Inn and Marriott. More 

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2014

This hotel was an unexpected highlight of a recent trip out west. First, the staff understand hospitality, efficient check-in and check-out and courtesy at all times. This applied not just to the front desk but to every single employee we encountered. The kitchen is well equipped and functional, the internet worked without a hitch, and the rooms were spacious, quiet... More 

Was this review helpful? Yes
Pocatello, Idaho
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2014

I was in town for a business meeting. The hotel was great and convenient. It is just off the interstate but did not notice highway noise. Staff was very nice and it was nice to have the suite. Didn't need kitchen, but liked sitting area. Suggest asking for room away from tennis/basketball court as there is a light that shines... More 

Was this review helpful? Yes
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Thank you for sharing your recent experience with us. We hope we have won you over as a regular guest and look forward to seeing you again soon. Safe travels! More 

Denver, Colorado
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2014

i arrived at about 10 pm, brownies were waiting at the front desk when Andre checked me in. Andre was very polite and nice. I also forgot my toothbrush and toothpaste, and Andre gave me a complimentary set. Really clean and nice way to get meals, fitness/pool all in a hotel. Great for families and business trips on a budget.... More 

Was this review helpful? Yes
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Thank you for sharing your experience. I printed this today and will share with Andre and our entire staff. Our front desk has a huge task and responsibility to set the tone rifght away for guests first impression. I love when associates get mentioned by name so we can celebrate their positive efforts. We hope to see you again and... More 

Bend, Oregon
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 1, 2014

We recently also stayed at the Residence Inn Nampa which was great, but this hotel is simply perfect! The king studio suites are huge and include a kitchenette with dishwasher and a sitting area. My husband and I joked that we could live in our hotel room! The common areas are newer and clean and there are great amenities like... More 

Was this review helpful? Yes
Residence Inn B, Director of Sales at Residence Inn Boise West, responded to this review

Thank you for taking the time to submit a review of our hotel. Once you have stayed at a Resience Inn it's hard to go back to a regular hotel room. Having a full size kitchen with all the amenities of home sure is nice when traveling. Hope to see you again soon! More 

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Additional Information about Residence Inn Boise West

Address: 7303 West Denton Street, Boise, ID 83705
Location: United States > Idaho > Boise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Boise West 3*
Number of rooms: 104
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Also Known As:
Residence Inn Boise
Boise Residence Inn
Hotel Style:
#12 Family Hotel in Boise
#16 Romantic Hotel in Boise
#16 Business Hotel in Boise

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