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Brasstown Valley Resort & Spa

Certificate of Excellence
6321 US Highway 76, Young Harris, GA 30582
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Brasstown Valley Resort & Spa
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552 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • Any
English first
  • All months
    (552)
  • Mar-May only
    (147)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (112)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wanted a reasonably priced getaway with an amazing spa experience and I got exactly that at Brasstown Valley Resort and Spa. Staff were always very nice. We did a 6 mile hiking trail, ate out on the porch and enjoyed the spa. I am already looking forward to returning.

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Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this resort for a weekend getaway. The check in staff and doormen were helpful and attentive. Stayed in a quiet room on the 5th floor with a fireplace, this was great. We didn't have a balcony, but there was a wonderful view!! Only complaint was the wi-fi wasn't working fast enough to stream Netflix for a movie at... More 

Was this review helpful? Yes 1
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for the taking time out of your day to post your feedback. I appreciate your positive feedback regarding our check-in staff, bellman, rooms, and accommodations. I will be sharing these comments with our staff, as it is our mission to provide "magic moments" for our guests, which we work hard to deliver each and everyday. I apologize for... More 

Suwanee, Georgia, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed overnight and went horse back riding at their stables. We enjoyed a wonderful breakfast buffet on Sunday, more food and variety than anyone could eat. We stayed in a lovely room right next to the hotel waterfall. It was such a treat to sit out on our balcony and enjoy the waterfall and the mountain view. But the... More 

Was this review helpful? Yes
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for the taking time out of your day to post your feedback. I appreciate your positive feedback regarding our staff, grounds, food, and accommodations. I will be sharing these comments with our staff, as it is our mission to provide "magic moments" for our guests, which we work hard to deliver each and everyday. We welcome the opportunity... More 

Statesboro, Georgia, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great location and sales staff. I coordinated a sales meeting with Samantha and all the paper work was right on with no problems as we all checked out. The food was good and the staff was helpful at anytime we needed something.

Was this review helpful? Yes
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for taking time to write a review and your kinds words. I appreciate your positive feedback regarding our facility and staff, I will personally thank Samantha for providing you with exceptional service. It is our mission to provide "magic moments" for our guests which we work hard to deliver each and everyday. We welcome to opportunity to be... More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

The cabins are not clean the up keep on the outside was HORRIBLE. The rooms were out dated and dirty spider web with dead bugs every where. The sheet have dirty spots they do not clean it was a pile of dirt on the night stand when I picked up the phone to call house keeping the phone was sooooo... More 

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BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

I apologize that we failed to properly prepare the cabin prior to your arrival. I was embarrassed, to say the least, and I will personally address the concerns to ensure they do not occur in the future. We are in the final stages of renovation planning which is scheduled to be begin this winter. The plan includes replacing all head... More 

Kinston
Level Contributor
74 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a night here on our way West. Located in forested area near mountain. Good views, fine location, good restaurants, and a great night's sleep. We particularly like the ability to walk around the site and view the wildlife.

Was this review helpful? Yes 1
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to be our guests and taking the time to provide your feedback. I appreciate your business and your feedback. It is always good to read that our staff are providing the experience we strive everyday to achieve. I do appreciate your comments regarding our views, location, and dining options; I must admit the views are breathtaking.... More 

Cleveland
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Resort was good last time we stayed in 2014. Hotel facility and food has deteriorated since then. Room was dirty - the bed was made and fresh linens in bath. Bathroom countertop had dried food crumbs scattered near sink, tree leaves on floor in entrance to room, and lastly, Cheerios under edge of bed, where your feet touch as you... More 

Was this review helpful? Yes
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

I apologize for the inconveniences you experienced during your visit. Your accommodations should have been properly cleaned and the maintenance concerns should have been addressed prior to your arrival. I was also disappointed that our wifi system wasn't working properly and that we were unable to get it repaired during your visit. It is my hope that you will allow... More 

Scottsboro, Alabama
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Wonderful accomodations and staff. Great golf course. Everyone was very courteous and the resort is well kept. A word of caution regarding booking. I booked a special in November (on their web site) and selected cottage, thinking it would be a small cottage for just the two of us. About 3 weeks before we went, I got a reminder email... More 

Was this review helpful? Yes
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

We appreciate your patronage and feedback. I was pleased to read that you enjoyed your visit and the interactions with our staff. I was also pleased that your reservation details were worked out prior to arrival. We take many steps to properly explain and sell our accommodations. Our cabins are unique given guests have the ability to reserve one room... More 

Lawrenceville, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brasstown's Sunset Terrace and Pavilion are a beautiful location for a wedding and reception. The view is breathtaking and the food is delicious. I recommend upgrading from a regular room in the lodge to a suite, it is well worth the small difference in price.

Was this review helpful? Yes
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for taking the time to write a review. I am very pleased to read that wedding you attended was such a memorable occasion. I agree with you that the Sunset Terrace and Pavilion are spectacular venues for weddings, as are all of our venues. We pride ourselves on providing our guests with a place to "Leave your worries... More 

Johns Creek, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were only there overnight for a wedding. The wedding was great but since I was only a guest I can't say if the buyers were satisfied or not. The room is an average room for an upscale price. Small cheap pillows and a moderately comfortable mattress. One thing that did concern me was I spilled some water and when... More 

Was this review helpful? Yes 1
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

I appreciate your business and feedback regarding your recent visit. I apologize for the inconveniences you experienced with regard to inconsistent valet service, the pillows being to small, the TV remote failures and carpet cleaning. It is my understanding that our Housekeeping Manager was able to personally apologize to your husband as a follow up to your completing a guest... More 

Hotel Review Summarization

What travelers say

  • Golf course(16)
  • Very nice(9)
  • Great time(4)
  • Prime rib(3)
  • Breakfast buffet(3)
  • Hot tub(3)
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