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Comfort Suites

Certificate of Excellence
2.5 of 5
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340 Parkway 575, Woodstock, GA 30188
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Ranked #2 of 5 Hotels in Woodstock
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Amanda T Hartselle, Alabama, United States
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hotel is not bad for price and conveniently located. However, employees are more concerned about eliminating extra work than offering customer service to guest who are paying to stay here. We left hotel in early AM and came back just after 10am. Let front desk know that outside garbage can was overflowing and trash was falling out on street. The... More 

Was this review helpful? Yes 2
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

We are very sorry to learn about the experience you had during your stay with us. We are currently investigating this issue and rest assured that we will work on this immediately. We certainly don’t want this to be how you would remember us. If you’ll give us another chance, we would like to make it up to you and... More 

Hartselle, Alabama, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very comfy & clean! Also, the breakfast was amazing to be free! Just stayed one night, but if we ever go back to Woodstock GA this will be our first choice for a Hotel! Staff is very helpful and nice! Only con is the size of the pool (extremely small).

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for sharing this five star review of our hospitality, breakfast, and service. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We look forward to serving you again and giving you another five star experience! More 

Tampa, Florida
Top Contributor
372 reviews 372 reviews
76 hotel reviews
260 helpful votes 260 helpful votes
5 of 5 stars Reviewed May 15, 2015

This was one of the few hotels with availability in Woodstock when I came to visit. It is best to book online because when I arrived the hotel receptionist said the system was down and they were unable to reserve rooms unless you had already made a reservation through the internet. The room was very comfortable and in a convenient... More 

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

We are so pleased to read your five star review of our hotel. I am so glad that you found our hotel to be so comfortable and that you enjoyed the five star accommodations, amenities, and hospitality that we strive to show to each guest, during every stay. We appreciate that you've taken the time to leave advice for our... More 

Pelham, AL, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2015

This hotel is a great value, with reasonable rates compared to similar hotels in the area. I've stayed here 3-4 times in the past year. This is an older property, but the rooms are clean, fresh, well-appointed and maintained. The beds and linens are great, the air conditioning is quiet, and the location has very little outside noise, so you... More 

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for leaving your five star rating of our hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our five star accommodations and services to be so welcoming and convenient throughout your stays. We thank you for your loyalty and look forward to serving... More 

Newark, Delaware
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 13, 2015

This hotel was adequate for an overnight stay when you are exhausted and just need a clean place to lay your head for a few hours. It is nothing fancy and if you think about it too much you may not want to stay at all. I requested a room on the first floor because I don't ride elevators and... More 

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you have taken the time to let us know how you perceived our accommodations, though your impression of our services and hospitality is quite distressing. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. I hope that you will consider staying with us again so that we can... More 

south carolina
Top Contributor
226 reviews 226 reviews
34 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

My wife & I stayed here for about the 4-5th time & the room was clean, serviced well, & no problems encountered. The breakfast bar is about average for this type hotel & nothing out of the ordinary. The staff is friendly & helpful & the prices are very reasonable. We will return here again & compared to the similar... More 

Was this review helpful? Yes
Roy P, Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have enjoyed our hospitality and found our accommodations and services to be so welcoming, clean and convenient all throughout your stays. I... More 

Ashland, Wisconsin
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 6, 2015 via mobile

My family and I traveled from Northern Wisconsin to Orlando, we chose to make a pit stop here. We had some car trouble and the gentleman at the desk was very kind and accommodating. He looked up a tow truck for us, allowed us a late check out. Very comfortable nights sleep. Upon check out, the lady at the desk... More 

Was this review helpful? Yes
Roy P, Manager at Comfort Suites, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It's rewarding to learn that we exceeded your expectations with the accommodations, and hospitality. I am so glad that you enjoyed the breakfast and the service. We are especially happy to share this review with our staff who work hard... More 

PLEASANT SHADE
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

The hotel was very nice. It was clean and the staff were very helpful. This is not a pet friendly hotel. The room was very large with everything you would want (frig and microwave). They offered both soft and firm pillows and the bed was very comfortable. The only thing is that it took a few minutes for the water... More 

Was this review helpful? Yes
Roy P, Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay, though I wish you had found the breakfast to be more enjoyable. I also would like to apologize about our pet policy. It is unfortunate that not all those who travel have well-behaved animals. We would be happy to help you... More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

I love this place, it is probably my third stay here. It is always clean, comfortable and inviting. The personnel is always accommodating and courteous. It is conveniently located to restaurants and interstate. I had a small problem with my room, I messed up the thermostat control and the staff took care of it quickly and quietly.

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also happy to hear that you found the location to be so convenient for your needs. We thank you for your loyalty and... More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014 via mobile

We were on our way to Florida and decided to book a room according to the reviews we had read online. It appeared to be the best place to stay for the night. We arrived and the staff was pleasant. They informed is of the amenities and we liked what we heard. We checked I to the room and was... More 

Was this review helpful? Yes 2
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

It is disheartening to hear about the maintenance issues you faced during your latest stay and that you were less than satisfied overall with your experience. We always strive to provide the highest level of service and accommodations and hope to serve you better on your next visit. More 

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35 photos of this hotel

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