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Clarion Inn

3.0 of 5
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2336 Hwy 411 NE, White, GA 30184 (Formerly Holiday Inn Cartersville)
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Clarion Inn
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Ranked #1 of 3 Hotels in White
A recent review
5 of 5 stars reviewed 2 weeks ago
neil t
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108 Reviews from our TripAdvisor Community

Traveler rating
    24
    43
    20
    13
    8
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toledo, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Attended a conference at the nearby Science Museum and this was the conference hotel. First I have to give the staff a lot of credit. They were exceptionally helpful, friendly, and efficient. We read that often in reviews, but this staff was truly exceptional. They genuinely cared. The location is not ideal. It is in walking distance to the museum,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

They have a great breakfast with friendly service. Our children were treated with respect. They were more than accommodating to our large party size. They brought an extra bed, blankets and pillows for our extra children. The hotel is very clean has a great outdoor swimming pool.

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Naima T, General Manager at Clarion Inn, responded to this review

Good Morning Neil T, Thank you for taking the time to write review about your recent stay. We very much appreciate and value your feedback and will share it with my team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Edmonton, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had a four night stay at the Clarion in May. This is a budget class hotel located about ten minutes driving time from central Cartersville. There are limited services immediately around the hotel, only the on site restaurant, Waffle House, and a few gas stations. Staff Front desk staff were friendly and efficient upon check-in and check-out. One waitress... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Good Day AWS1980 Thank you for writing a review about your stay and giving us the comments. We take all of our feedback and us them as learning lessons to be able to continuously try and provide service that exceeds our guest's expectations. Within the next week, we will began renovations in the hotel, that will include a new roof,... More 

Travelers are raving about these White hotels

Lonoke, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

Terry, manager at the Clarion Inn, helped me out when he did not have to. I appreciate the help when i really needed it. If i am in the area again,I will help him out if i get the chance. Thanks again!

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Naima T, General Manager at Clarion Inn, responded to this review

Hello Jon S Thank you for writing a review about your recent stay with us and thank you for your kind words about Terry, my Operations Manager. We do our best to make sure that we give the best service and offer help that exceeds our guest's expectations. We know you had a choice and we appreciate your choosing the... More 

Gainesville, Florida
Level Contributor
219 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 6, 2015

We have stayed here before (When it was a Holiday Inn Express) when visiting the Tellus Museum next door. The new management is trying hard to lift themselves above the HIX situation, and bent over backwards to make our stay pleasant. The room was clean, and the sandwich at the bar excellent. Breakfast was outstanding. We do no hesitate to... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Good Day, Thank you for taking time out to write a review about your recent stay. My staff and I are very delighted that we exceeded your expectations. Not only am I trying to make this hotel a better place for our guests to come, but my staff is more excited about making the change as well and my hat... More 

Stratford, Connecticut
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 27, 2015

Desk staff very accommodating and polite. However, be sure to check your bill when leaving as we were overcharged for one of the 2 nights from the rates I received at reservation. Desk attendant had to wait for manager to come in to fix it (we left at 5:30 a.m.) - said he would call me when done - and... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Good Day MeredithImages Thank you for taking the time to write a review about your recent stay with us. I am glad that your stay was enjoyable but I do apologize that you had issues with your bill and that you had to wait for my Operations Manager to get in the office for the situation to be taken care... More 

Ethridge
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 22, 2015

This hotel has changed for the better since it's changed to Clarion. I have stayed in the past when it was the holiday inn an vowed to never stay again. Was told by a friend I work with to give it another try afew weeks ago so I did. Clarion has done some great improvements since the change. Keep up... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Hello Carcarrier Thank you for taking the time to write a review about your recent stay. Thank you for noticing the positive changes we have made; my team has worked really hard to make sure that we made positive changes and that our guests can see the changes. I will share your comments with my team. We know that you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 31, 2015

Walked in at 10:30 pm and waited in line to get my room. The attendent was overwelmed by the rush. Once I got my room 45 minutes later, I found the room clean and neat. My stay was short but what I seen the of the hotel was acceptable.

Was this review helpful? Yes 1
Naima T, Manager at Clarion Inn, responded to this review

Hello Ryan G, Thank you for taking the time to write a review about the Clarion Inn Cartersville. I am glad that you found our hotel to be a clean place to stay. We pride ourselves in making memorable experiences. I am sorry to hear that you had to wait in line for 45 minutes to get checked in; we... More 

Enon, Ohio
Level Contributor
155 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 12, 2015

There are a few down sides but not many. The lot while not the easiest to navigate has been studiously made easier for larger vehicles to park. (not simple but not impossible) Also I read in a previous post a lot about infestations of ants, haven't seen a single one. Lastly the restaurant is closed however they have a bar... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Hello Benjamin B Thank you for taking the time out your day to write a review about your recent stay with us at the Clarion Cartersville. My staff and I are delighted that your stay here was enjoyable. I am sorry that our restaurant was not open during your stay. We will reopen the restaurant this Wednesday the 18th with... More 

McMinnville, TN
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed January 5, 2015

This was formerly the Holiday Inn of Cartersville that we had been to several times. It has recently changed to the Clarion Inn brand. We earn points for both IHG and Choice, so we tried this out for "free". I'm afraid this hotel is sliding downhill and I worry that I may not return for anything other than a quick... More 

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Naima T, General Manager at Clarion Inn, responded to this review

Good Afternoon JoshuaP1995 Thank you for writing a review for the Clarion. I am sorry that we fell below your expectations as this is surely not the norm for us here at the new Clarion Inn. I have shared your comments with my team so that we can learn and grow from this in a positive way. We value you... More 

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