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Hilton Garden Inn Warner Robins / Macon

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207 North Willie Lee Pkwy, Warner Robins, GA 31093
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Hilton Garden Inn Warner Robins / Macon
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Hilton Garden Inn Warner Robins / Macon
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290 Reviews from our TripAdvisor Community

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Traveler rating
    212
    57
    12
    7
    2
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81
52
16
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (82)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (60)
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Fort Collins, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

We checked into the Hilton last week when our house flooded. The tought of an extended stay at a hotel was to say the lease very freighting and something we were not looking forward to. After we checked in our fears vanished, we were welcomed by the friendly staff who made us feel like part of the family. Every day... More 

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Pensacola Fl, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Always a pleasure, great service, friendly people. Hotel is clean and well managed. we held a conference in one of the hotel board rooms and the service for that function was very good. Highly recommend to anyone on business or vacation.

Review collected in partnership with Hilton Garden Inn

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Salem, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment I booked the room, the experience was great. Everyone I encountered during my stay was attentive to making sure that I had a pleasurable stay. They allowed the children to be children and the pool was great. The atmosphere was friendly and the food was great. I really liked to touch of excellence by having coffee, water,... More 

Review collected in partnership with Hilton Garden Inn

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Warner Robins, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I rate this hotel very high, the staff was friendly and helpful. The hotel was small but tastefully decorated and the rooms were very clean and modern. We were there for a family event. I was worried what the rooms would look like, since we were at a small hotel in a small town. I must say... More 

Review collected in partnership with Hilton Garden Inn

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Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Theresa W, Thank you very much for giving us a very high rating and for recognizing our friendly and helpful staff. It is pleasing to know that our rooms and our adjustable beds are very satisfactory to you. We have shared your kind comment to our housekeeping staff that you find our rooms very clean and we owe this... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

General Manager Martinez is to be commended on creating a staff that delivers world class customer service. I travel world wide and stay at HGI routinely, and many stays at this property. Even within the brand, the "greet you by name...even when I come dragging in at 11:00 p.m." level of service and attention to detail by the entire front... More 

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear G J, Wow! WORLD CLASS CUSTOMER SERVICE! What a great recognition from you. Very rewarding feeling to hear this from you. Thank you for such great recognition. The “greeting our guest by name” is something I am sincerely proud of our team members. It is so impressive and inspiring how each and every one remembers our guest’s names and... More 

Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 6 nights and I found the staff to be friendly and polite. Room was clean although mine had a strange smell when the air conditioner ran but I hardly used it anyway so no big deal. TV channels were OK not but I couldn't find a TV channel guide in my room not a big deal. Restaurant was... More 

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Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Aaron, Thank you very much for staying with us for almost a week during your visit in Warner Robins and for considering our property as a nice hotel to stay. We understand that there were few issues during your stay. You have mentioned that these issues are not a big deal. However, your feedback is very important to us.... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel that goes out of there way to make your stay great! I would recommend this hotel to anyone. I have stayed at this hotel three times. This is our go to hotel on our way to Florida. If you want a great hotel that makes you feel welcome and at home this is the place for you.

Review collected in partnership with Hilton Garden Inn

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Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Nikkim318, “Excellent Hotel”! “Go To Hotel”! A very pleasant thing to hear! Thank you very much for considering our property as an excellent hotel and referring to Hilton Garden Inn as your Go to Hotel on your way to Florida and for your kind recommendation of our hotel. You have stayed with us three times now and we would... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Outstanding staff all around. Feels almost like home. Great location with the mall grocery store and many restaurants nearby. Short hop away from I 75. The staff at this location are some of the best that I have ever encountered at any Hilton.

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Medollawines, Best Staff ever encountered at any Hilton and Outstanding all Around! Thank you for this wonderful recognition of our team members at Hilton Garden Inn Warner Robins. Such recognition brings so much pride to each and every one of us. We are happy that you felt at home during their stay with us and we are proud of... More 

Villa Rica, Georgia, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Every time I come into this area for business, I always stay at this hotel. The staff is always friendly and warm, the hotel is always clean and kept. I have never had a problem with the facility, staff or grounds. The breakfast is good and the restaurant and bar is great. The menu is is varied so you can... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Douglas L, Thank you very much for your considering Hilton Garden Inn Warner Robins as hotel choice each time you are in the area for business. “Consistenly Great” as you described about your experience each time you stay with us. We truly owed this recognition to our wonderful, friendly team members. We are happy to hear that you enjoy... More 

Clinton, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Not a bed that you can get any sleep in. Woke up tired two days in a row and realized that the bed had a bowl in it that I found myself in, in the morning. Had to sleep on the edge of my King sized bed to try not to fall in. Talked to the staff and they wanted... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Deat Patrick T, Thank you very much for taking your time in sending this survey. We are very sorry to hear about your experience with the bed during your stay. We sincerely apologize for not doing a great job in informing you about our adjustable beds. We understand that our team member has offered to consider changing room to provide... More 

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