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Hilton Garden Inn Warner Robins / Macon

Certificate of Excellence
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207 North Willie Lee Pkwy, Warner Robins, GA 31093
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Hilton Garden Inn Warner Robins / Macon
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Hilton Garden Inn Warner Robins / Macon
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264 reviews from our community

Traveler rating
    196
    49
    11
    6
    2
See reviews for
71
50
16
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
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    (264)
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    (69)
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    (83)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I am a business traveler that is on the road 6 months of the year. I have stayed at every property from every different chain in the Middle Georgia region. If you are looking for a comfortable hotel then this is the place for you. Rooms are always kept up to perfection and the staff is always friendly and courteous.... More 

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Mary Esther, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was not satisfied with my in-processing and every day I stayed there I came back to my room around 3-4 pm and my room was not ready. I had to go sit in my car by the mall and wait until my room was prepared.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Saint Johns, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Property was clean, room was clean, friendly staff, nice pool and work out room. However, the beds were very hard, and the pillows were very small and way too soft. All in our family agreed they did not get the greatest night sleep.

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Tom D, Thank you very much for sharing your experience with us during your visit in Warner Robins. We are grateful you enjoyed the clean rooms, friendly staff, and other amenities in our hotel. In addition, we do apologize for not doing a better job informing you that our rooms offer adjustable beds that allow each guest to adjust... More 

Lincoln, Nebraska
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are loyal Hilton Honors people. We try to stay at Hilton properties whenever possible. We have stayed at the Hilton Garden Inn Warner Robbins three times when driving through the area. Each time we have stayed at the hotel we have received excellent service from the staff. The restaurant and bar staff Jim and Juliet remembered... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Travlgirl2013, First, we would like to thank you for being loyal Hilton HHonors members, and we appreciate each time you stay with us and other Hilton properties. In addition, we would like to thank you for staying with us not just one, or two, but three times now. We are very grateful for this. Furthermore, your excellent rating for... More 

Syracuse, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is always very clean when we stay and the staff go above and beyond to make sure ALL our needs are met......a perfect place to have customers stay when traveling! When you arrive it is always great to see the smiles and get the welcoming of the staff!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear John J, In reading your review, it expresses your high satisfaction with your stay and it made the entire staff of Hilton Garden Inn Warner Robins so pleased and so accomplished! Your description of the services you have received are the true commitment and goals we do for our guests. We are proud of our friendly, hospitable, and hard... More 

Cordele, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The information was very helpful when making decisions on which hotels has accessible rooms, and the rates for AAA, AARP, Government and Military. TripAdvisor also lists the bonus points for the hotels. It also helps to know what amenities are offered at each hotels and which ones are totally non-smoking.

Review collected in partnership with Hilton Garden Inn

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Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Patricia B, Thank you very much for staying with us at Hilton Garden Inn Warner Robins GA! It is a pleasure to hear that everything was satisfactory with your stay from reservations to include rates, room preference, types of amenities offered, and other needed helpful information. Thank you very much for writing a survey and we hope that you... More 

oak grove, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

the bed was sunken in the middle making it really uncomfortable. room service was bad i won't even go there. the room itself was clean. small one cup coffee maker and if you stay more than one night you don't get coffee cups for the second morning

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Chris K, We are so sorry about the bed condition you experienced during your stay with us. Our Garden Sleep System beds are adjustable and apologize for not doing a better job in informing you about it. Please do accept our apology for not being able to meet your expectation with room service. We have share this with our... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a place to crash for the night midway on our trip from Ontario to Florida. I booked the room in advance and asked for a quiet room away from elevators and ice machines. I over estimated the distance we could travel in a day and we arrived late and exhausted. The staff were great and got us through... More 

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Natureschild2, Greetings from Warner Robins GA! We are very thankful to receive your review about your lodging experience with us. Thank you for giving us the opportunity to provide service to you during your trip from Ontario to Florida. We hope you had a great time during this travel. We are pleased to hear from you that our hospitable... More 

Saint Genevieve, Missouri
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I use Hilton Garden Inn all the time for consistent quality when I must travel. I liked the one in Warner Robins, it was excellent in all respects, exceeded expectations. It is a very nice place to stay, not that far off the main drag, next to a gas station and restaurants etc. and lovely, lovely pool area even for... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Artprof98, What a great and kind survey! Thank you very much and we are very delighted to receive such wonderful survey. "Excellent in all respects and exceeded expectations", words that are very pleasing to our ears as we fulfilled our goal to provide such service to you and to every guest. I must agree with you about the location... More 

Sainte Genevieve, Missouri
Top Contributor
56 reviews 56 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I like Hilton Garden Inn, because of the quality that is consistent. We had never stayed at the Warner Robins Hilton Garden Inn before, we usually on our way back from Florida stay at the one in Cartersville. But last night was St. Paddy's Day, and we couldn't get a reservation there. We decided to stay here, I had had... More 

Was this review helpful? Yes 1
Leilani M, General Manager at Hilton Garden Inn Warner Robins / Macon, responded to this review

Dear Professor52, It is with great enjoyment to read your review about your recent stay at Hilton Garden Inn Warner Robins. The sound of great satisfaction from your experience during your visit gives us so much pleasure and happiness. Consistency for outstanding valuable products and services are always our top priority for our guests. We are grateful you have chosen... More 

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