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Sleep Inn , Inn & Suites

#13 of 34 Hotels in Valdosta
Certificate of Excellence
GreenLeadersGold level
2.5 of 5
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3026 James Rd., Valdosta, GA 31602
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Sleep Inn , Inn & Suites
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Ranked #13 of 34 Hotels in Valdosta
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Julia C Montreal, Canada
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175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed in several motels / hotels in this price range on my current trip, and this was the best. Excellent room, comfortable bed, free wi-fi that works, very good breakfast included. I'd definitely stay here again, especially at the coupon rate!

Was this review helpful? Yes 1
Paducah, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nothing special. But for 100ish it's not bad. Main con is slow wifi. Just called while on the road and they discounted a room for walk in rate and held it until I got there friendly employees. Soda machine was 2$for a Bottle which isn't bad

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you so much for your kind remarks. We are happy we were able to accommodate you in a manner of satisfaction with lodging, amenities, a friendly staff and economical soda. Whether pit stop or stayover we aim to please. Thank you for letting us know we succeeded. We look forward to your return. We will be happy to render... More 

Alabama
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I am writing this review again, because while telling a coworker not to stay at this hotel, I saw that my review was no longer on here? I lived in Valdosta for 6 years while I went to college and worked full time. Multiple times I had relatives and friends come to town and stay in various hotels with no... More 

Was this review helpful? Yes 1
SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Allow me to apologize again for your experience at our property. It is certainly not indicative of our normal service. As hard as we try sometimes we do not meet our objectives due to circumstances beyond our control. I realize this is a sore spot being such a recent experience but we would appreciate your considering giving us another opportunity... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2015

We were on the road and called the hotel to get a price. Quoted a price found on the internet to the front desk clerk and asked if they would match it. He stated that price was only available with a coupon. I asked where we might get said coupon. He stated at any rest area. We stopped and got... More 

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Please allow me to apologize for the behavior of the staff member. Be assured this has been addressed appropriately. I also apologize for your inconvenience in not being able to make a reservation prior to your arrival, However, the rate is a specialty rate and the stipulations are documented on the coupon for notification. We appreciate your patronage and trust... More 

Toronto
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 16, 2015

We booked this hotel in advance, having stayed at a Sleep Inn previously in London, England. We pretty much got what we expected - a large, clean enough room, comfortable beds. We booked a week in advance, and got a great price. The complimentary breakfast was nothing to write home about, but at least it was free. :)

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you so much for allowing us the opportunity to accommodate you. We appreciate your note of the comfort, value and space. We pride ourselves on our large spacious rooms. Sorry, our breakfast was nothing for you to brag about. Hopefully we will be able to gear our offerings toward better appeal in the future. Come again soon! More 

Contributor
19 reviews 19 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

We stopped at this Sleep Inn mostly for the coupon and reviews we read. We normally stay at a bit nicer hotels, but with such reviews we thought why not try. Arrived at hotel at about 6:30, and naturally all the coupon rooms were sold out. Ok we thought, what other kind of rooms do you have. All he had... More 

Was this review helpful? Yes 1
SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Please accept our apology for your recent experience at our property. I assure you that this type of service is not acceptable and the GSA will be reprimanded. Please understand that the coupon rate is offered based on availability. I am not sure why there was no sign of nachos or cookies unless the timing was off. We do serve... More 

North Port, Florida
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 9, 2015

After reading the reviews for this hotel we figured it would be a great stay on our way home, boy were we wrong! The front desk clerk was very kind and helpful. The room, although modernized, was musty. There was dried tooth paste on the bathroom counter which was very noticable and not sure how it was missed during "cleaning".There... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear RnDsmommy, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More 

Tampa Bay, Florida
Top Contributor
85 reviews 85 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 25, 2015

We had a more than above-average stay here, it has a great location in Valdosta and the access to dining and the Valdosta mall is very effective. Our room had some housekeeping issues that once brought up to management were quickly adjusted with great customer service.

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Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear jojo34219, Thank you for taking the time to review your stay here with us. we are pleased to hear that you enjoyed your stay and any issues you encountered were handled accordingly. Our team offers great customer service and truly enjoy what they do. With so many options our there today it really is all about the customer service.... More 

Winter Park, Florida
1 review
5 of 5 stars Reviewed February 17, 2015

Stayed at this Inn with two teenson our way to Atlanta. The room was clean, comfortable, and had plenty of room and came with a refrigerator, microwave and coffee pot. The staff was super friendly too. I would recommend this hotel to friends, family and anyone reviewing it online.

Was this review helpful? Yes
Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear MAB4321, Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and enjoyed their stay. I will share your comments with the team and we look forward to serving you again... More 

Hoover
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2015 via mobile

Very pleasant place. Staff was very friendly and professional. Breakfast was good and plentiful. Nothing negative to say. Will stay here again. Do not get tempted to save a buck and stay at Econo Lodge next door. Owned by same guy, but pitiful.

Was this review helpful? Yes
Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Eatingone, Very kind words, we thank you! We are pleased you enjoyed your stay here at our hotel and had nothing negative to say. Your comments will be words of encouragement to our staff as we strive to grow each and everyday. We are looking forward to providing you the same pleasant service and accommodations the next time you... More 

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