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Sleep Inn , Inn & Suites

#12 of 34 Hotels in Valdosta
Certificate of Excellence
GreenLeadersGold level
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3026 James Rd., Valdosta, GA 31602
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Sleep Inn , Inn & Suites
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Ranked #12 of 34 Hotels in Valdosta
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
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172 reviews from our community

Traveler rating
    63
    61
    25
    11
    12
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64
45
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (41)
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We were on the road and called the hotel to get a price. Quoted a price found on the internet to the front desk clerk and asked if they would match it. He stated that price was only available with a coupon. I asked where we might get said coupon. He stated at any rest area. We stopped and got... More 

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Please allow me to apologize for the behavior of the staff member. Be assured this has been addressed appropriately. I also apologize for your inconvenience in not being able to make a reservation prior to your arrival, However, the rate is a specialty rate and the stipulations are documented on the coupon for notification. We appreciate your patronage and trust... More 

Toronto
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel in advance, having stayed at a Sleep Inn previously in London, England. We pretty much got what we expected - a large, clean enough room, comfortable beds. We booked a week in advance, and got a great price. The complimentary breakfast was nothing to write home about, but at least it was free. :)

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you so much for allowing us the opportunity to accommodate you. We appreciate your note of the comfort, value and space. We pride ourselves on our large spacious rooms. Sorry, our breakfast was nothing for you to brag about. Hopefully we will be able to gear our offerings toward better appeal in the future. Come again soon! More 

Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We stopped at this Sleep Inn mostly for the coupon and reviews we read. We normally stay at a bit nicer hotels, but with such reviews we thought why not try. Arrived at hotel at about 6:30, and naturally all the coupon rooms were sold out. Ok we thought, what other kind of rooms do you have. All he had... More 

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Please accept our apology for your recent experience at our property. I assure you that this type of service is not acceptable and the GSA will be reprimanded. Please understand that the coupon rate is offered based on availability. I am not sure why there was no sign of nachos or cookies unless the timing was off. We do serve... More 

North Port, Florida
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After reading the reviews for this hotel we figured it would be a great stay on our way home, boy were we wrong! The front desk clerk was very kind and helpful. The room, although modernized, was musty. There was dried tooth paste on the bathroom counter which was very noticable and not sure how it was missed during "cleaning".There... More 

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Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear RnDsmommy, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More 

Tampa Bay, Florida
Top Contributor
84 reviews 84 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a more than above-average stay here, it has a great location in Valdosta and the access to dining and the Valdosta mall is very effective. Our room had some housekeeping issues that once brought up to management were quickly adjusted with great customer service.

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Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear jojo34219, Thank you for taking the time to review your stay here with us. we are pleased to hear that you enjoyed your stay and any issues you encountered were handled accordingly. Our team offers great customer service and truly enjoy what they do. With so many options our there today it really is all about the customer service.... More 

Winter Park, Florida
1 review
5 of 5 stars Reviewed February 17, 2015

Stayed at this Inn with two teenson our way to Atlanta. The room was clean, comfortable, and had plenty of room and came with a refrigerator, microwave and coffee pot. The staff was super friendly too. I would recommend this hotel to friends, family and anyone reviewing it online.

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Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear MAB4321, Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and enjoyed their stay. I will share your comments with the team and we look forward to serving you again... More 

Hoover
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2015 via mobile

Very pleasant place. Staff was very friendly and professional. Breakfast was good and plentiful. Nothing negative to say. Will stay here again. Do not get tempted to save a buck and stay at Econo Lodge next door. Owned by same guy, but pitiful.

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Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Eatingone, Very kind words, we thank you! We are pleased you enjoyed your stay here at our hotel and had nothing negative to say. Your comments will be words of encouragement to our staff as we strive to grow each and everyday. We are looking forward to providing you the same pleasant service and accommodations the next time you... More 

Lake County, Illinois
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stopped for one night as we traveled to Florida and thought it was a good value for what was provided. The bed was very comfortable and the room clean and roomy. Only problem we had was the WiFi. We could get on but would promptly get kicked off. We contacted the front desk and the help number provided. The... More 

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SleepInnGM31602, General Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you so much for your positive comments on our property. We pride ourselves on cleanliness, comfort and our large spacious rooms. We are happy you enjoyed the breakfast offerings as we do have a large array either hot or cold. Allow me to apologize on behalf of the entire staff that our WIFI did not meet your expectations. Sometimes... More 

Springfield, Missouri
Top Contributor
65 reviews 65 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 28, 2015

Have stayed here before and decided to stop over again. The large walk in shower is really a plus. Still the same very nice and clean with an excellent breakfast. Like the peaches in the morning. Oh almost forgot was totally surprised by the free nachos and cookies in the evening at the lobby. Will stay here again on my... More 

Was this review helpful? Yes
Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Out_of_towner448, We love repeat guests! Thank you for the guest words about the hotel. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do. We look forward to... More 

Atlanta
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 27, 2015

Sometimes you just need a hotel room for one night on the way to your final destination. A place to rest your head, and if clean enough, a place to shower. In these instances finding a bargain price and a nice room where you can actually sleep and not fear for your life is no easy feat. We received a... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Sleep Inn , Inn & Suites, responded to this review

Dear kaseythekat, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

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