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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

2.5 of 5 1330 North Saint Augustine Rd, Valdosta, GA 31601
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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121 reviews from our community

Traveler rating
    69
    34
    11
    4
    3
See reviews for
53
35
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (17)
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Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love this place. If you are from the Midwest and going to southern/central FL, you may want to stop here as a midpoint. It has an outdoor HT and it is perfect. It is fairly new and the rooms are very clean. There is a HOOTERS right next door around the Comfort Inn thru a little walkway. I am... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Dave and Missy, Thank you for staying at our Holiday Inn Express on your way to Florida! We are glad you loved our hotel and hope the rest of your trip goes great. Please come see us again on your return north! All the best, Ty O'Steen General Manager More 

Palm Harbor, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stop and stay off I-75. Walking distance to an Outback Restaurant and a Hooters Restaurant. Many other places to eat close by too. Hotel was clean, quiet, with a friendly staff. Breakfast was good and helped to start the day off right before hitting the highway again.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Donald, We are so happy to know our Holiday Inn Express was a great stop during your travels on I-75! Thank you for staying with us and letting us know you enjoyed our hotel, staff and breakfast. Please come see us again the next time your travels bring you through Valdosta! Best regards, Ty O'Steen General Manager More 

Cornelia, Georgia
Top Contributor
220 reviews 220 reviews
29 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel: up-to-date, clean and customer satisfaction oriented. From the time we checked in until we checked out, everyone we dealt with at the front desk, Cathey attending the hot breakfast area, and Edna & Tamara the room cleaning attendants were all travel professionals. We will definitely be returning to this location in the future. Beds... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Miss Dixie, We are very happy to know you had a restful evening at our Holiday Inn Express! Thank you for staying with us and for taking the time to provide your comments, which I will share with Cathey, Edna, Tamara and the rest of our team. Thank you again, and we're already looking forward to your next stay! Best... More 

west palm beach,fl
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a room for my son and they refused to honor it because he did not have the credit card with him. They refused to talk to me on the phone and did nothing to assist. Marriot to the rescue. They e-mailed me a form which was filled out by me and returned to them. They provided excellent customer service... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

I am very sorry we were unable to work with you to provide a solution for your reservation request. We are very security conscious with our customer's credit card information and place a tight policy around acceptance of cards for our front desk to follow. We do this to protect our customers and minimize credit card theft and fraud as... More 

Kissimmee, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 30, 2014

We stopped in Valdosta on our way up to GA and on the way back. The breakfast at this hotel was one of the best ever. The hotel is lovely and the beds comfy. We will stop here again on our next trip. The staff was friendly and it is close to the mall.

Was this review helpful? Yes 1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Sandra, We are very happy to know how much you enjoyed the breakfast, beds and staff at our Holiday Inn Express! Thank you for staying with us both going and coming from your destination, and we look forward to seeing you on your next trip. All the best, Ty O'Steen General Manager More 

Clearwater, Florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 9, 2014

My Wife and I left Waynesville,N.C.Sat. morning after my first attempt at Winterizing our Cabin.I"ll find out next April how I did.I"m getting too old to drive straight through to Clearwater anymore so we wanted to get as close to the fla. border as we could.My gas light came on near Valdosta,Ga. so I knew it was time to call... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Steve & Deloris, Thank you for "landing the plane" at our Holiday Inn Express! We're so glad you chose to stay at our hotel and are delighted you had a great stay. Thank you again. We look forward to seeing you next year! Safe travels, Ty O'Steen General Manager More 

Sebastian, FL
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 25, 2014

We checked in on a Saturday, just as an overnight on the way home to Florida. We always stay with HIs, as we get points thru our credit card for free nights. Usually, we have no complaints. Upon registering, we were informed we were upgraded to a suite, which I thought "nice." A suite basically contains a small bistro eating... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel and sharing your experience. We strive to exceed the high standards of our brand every day, and I am very sorry we did not do that during your visit. We are working with our housekeeping team to ensure they are able to check every aspect of a room they are cleaning going forward,... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed one night on our way through. It was clean and well maintained. The staff was friendly, especially the lady maintaining the breakfast bar. The room was spacious and the beds and pillows were comfortable. We had no complaints.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Tammy, We are delighted to know you had a nice stay at our Holiday Inn Express on your way through Valdosta! Thank you for your comments and please come see us again the next time you head our way. All the best, Ty O'Steen General Manager More 

Shelton, Connecticut
Top Contributor
53 reviews 53 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 16, 2014

Here for a one night stop over. The room was on the smaller side but was very clean and comfortable. The breakfast was good as usual with assorted cereals, pastries, breads, etc.. All employees that I came in contact with were very pleasant and helpful. I would stay again.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Shelton, Thank you for choosing to stop over at our Holiday Inn Express! It's great to hear you enjoyed your stay and we look forward to seeing you again the next time you travel through Valdosta. Warm regards, Ty O'Steen General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 30, 2014

My visit to HI Express was a last minute booking. The Jamie at the front desk was courteous and accommodating. The rooms was clean and spacious. Breakfast was okay ........................................No complaints. I would revisit again.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for sharing your feedback about your stay at our Holiday Inn Express! We are glad to hear Jamie took good care of you and we're happy you enjoyed your large, clean room. I do wish you would have enjoyed our breakfast more, and I would welcome any input to help us improve. If you have any advice, please... More 

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Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 North Saint Augustine Rd, Valdosta, GA 31601
Phone Number:
Location: United States > Georgia > Valdosta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#10 Romantic Hotel in Valdosta
#11 Family Hotel in Valdosta
#11 Business Hotel in Valdosta

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