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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

#10 of 34 Hotels in Valdosta
Certificate of Excellence
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1330 North Saint Augustine Rd, Valdosta, GA 31601
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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132 reviews from our community

Traveler rating
    73
    39
    12
    5
    3
See reviews for
58
37
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16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McDonough, Georgia
Top Contributor
60 reviews 60 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect stop while passing through. Close to I75 but quiet. Also very clean hotel with excellent breakfast options. Staff was very friendly and welcoming. I don't really have anything else to say about it but tripadvisor requires a 200 character minimum.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Brian, It is wonderful to know we provided you with a great stay and a perfect stop at our Valdosta Holiday Inn Express! Thank you for stopping as you passed through, and we hope to see you again the next time you come our way. Best regards, Ty O'Steen General Manager More 

Greenwood, Indiana
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our way to Florida. This was a clean and convenient hotel. We were able to grab a quick dinner at one of the many restaurants near by, grab some extras at Walgreen's, and even take a dip in the pool at night. We would stay here again and recommend it to others.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Elizabeth, Thank you for stopping at our Valdosta Holiday Inn Express on your way to Florida! It is great to hear you enjoyed your stay, and we're glad you were able to take a dip in our pool. We look forward to serving you again soon! Warm regards, Ty O'Steen General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nice, clean large rooms. Small refrigerator and pull out couch. Comfortable bedding. Staff is extremely nice and helpful. Received a 15% off coupon upon arrival to use at the Buffalo Wild Wings. Enjoyed dinner and came back to use the outdoor pool and spa before getting a good night sleep. Wonderful breakfast!! Stayed there last year on our way to... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Annie, We are so happy to know our Holiday Inn Express was "just what you needed," and we thank you for choosing to stay with us again! Have a great time in Florida! We look forward to welcoming you back the next time you pass through Valdosta. All the best, Ty O'Steen General Manager More 

Portage, Wisconsin
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here on our way to Florida, and I would definitely recommend this to families. I usually stay at Comfort Suites to accommodated family of 5, but they were booked so we stayed here. Beautiful rooms, and the breakfast was really good! I've never seen a pancake maker at a hotel before! They kept the food up too right... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Kathleen, We are so glad you would recommend our Holiday Inn Express to families, and we are even more delighted that you will stay will us again! Thank you for coming our way, and we hope to be your first selection the next time you travel to Valdosta. Best regards, Ty O'Steen General Manager More 

Saint Louis, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2015

We stopped here without an advance reservation. We were traveling from the Midwest to FLA and stopped to play golf nearby. The hotel met all the expected HIE standards, but was a little pricey. Obviously HIE counts on people like us who did not have the option to make an advance reservation. We like HIE's because they are pet-free and... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Linda, Thank you for stopping at our hotel to get a round of golf in during your trip to Florida! I am glad to hear we met all of your expectations and that you enjoy our hotels. We do work very hard to keep our rates competitive with similar hotels in the area, and I will make sure we continue... More 

Sarasota, Florida
2 reviews
4 of 5 stars Reviewed March 7, 2015

We're a family of 5 (3 children) and stopped here on a road trip. The room was extremely spacious and very clean. The decor is contemporary and fresh. Everyone was very friendly and helpful and the kids really enjoyed the breakfast.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Brenda, We are so glad your entire family enjoyed your stop at our Valdosta Holiday Inn Express! Thank you for taking the time to share your comments and for letting us know your kids really liked our great breakfast. Please stop by again the next time a road trip leads you our way. All the best, Ty O'Steen General Manager More 

Florida
1 review
2 of 5 stars Reviewed February 26, 2015

Was surprised that this hotel received 4-5 star rating. Room was not clean, shower had mold and bed sheets had old blood stains on them! The maid couldn't see this when changing the bed? Stay at holiday inn's A LOT and we will not be returning to this one. P.S. I NEVER WRITE REVIEWS!

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Hanty, I am very sorry to hear of your experience at our hotel. We are extremely focused on providing a very clean facility and great stay for every guest, and I apologize for missing the mark during your visit. I would like to learn more about your time with us. If you have a few minutes, would you please call... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015 via mobile

We stay here often since it is halfway between our home and our grandchildren. We always get a good night's sleep, great breakfast, and super service. The kitchen staff and front desk personnel are very good.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

We are very thankful that you continue to stay at our Valdosta Holiday Inn Express when you travel to see your grandchildren, and we look forward to providing many more great experiences in the future. Thank you for staying with us, and we'll see you soon! Best regards, Ty O'Steen General Manager More 

Central Florida, Florida
Top Contributor
81 reviews 81 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed here on our travels North Bound for overnight. I don't frequent Holiday Inns too much when we travel, but I have to say this was very nice and I would stay there again. The rooms were clean, fresh smelling and beds comfortable. The staff was very professional and nice. Hotel is easily accessible from the highway. Breakfast in... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for giving our Holiday Inn Express a try as you headed north! We are very glad to know you enjoyed your room and our staff, and we look forward to welcoming you back the next time you come through Valdosta. Best regards, Ty O'Steen General Manager More 

Cobourg, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

This is a perfect hotel when travelling the i-75. Close, meaning walking distance to many good restaurants, room is clean and well laid out. My only disappointment, and I dislike being disappointed, was the attitude of the receptionist. On our journey, the thermostat in out truck quit. We had very hot air pumping into the truck. I needed to get... More 

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Will, Thank you for stopping at our Holiday Inn Express during your travels on I-75! I'm glad you enjoyed our hotel, but share your disappointment with our team not going above and beyond to help you get your truck fixed. I will use your feedback to refresh our front desk on eagerly helping our guests with all of their needs,... More 

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