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All 34 Valdosta hotels

Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

2.5 of 5 Hotel   |   1330 North Saint Augustine Rd, Valdosta, GA 31601
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Ranked #10 of 34 hotels in Valdosta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Kkn07
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112 people have reviewed this hotel

Traveler rating
    64
    32
    11
    3
    2
See reviews for
51
29
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

My visit to HI Express was a last minute booking. The Jamie at the front desk was courteous and accommodating. The rooms was clean and spacious. Breakfast was okay ........................................No complaints. I would revisit again.

Was this review helpful? Yes
Dunwoody, Georgia
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our hotel stay on 7/30-8/2/14 while visiting Wild Adventures. Staff was attentive and knowledgeable. Room was excellent and there were great restaurant options and shopping within walking distance to the hotel. We enjoyed complimentary drinks and snacks on Thurs night at their sister property next door. Very welcoming.

Was this review helpful? Yes
Huntsville, Alabama
1 review
2 of 5 stars Reviewed 1 week ago

The room was nice and the staff was nice. The WiFi was up and down every time my co-worker or I tried to use it. This made evening work nearly impossible to accomplish. They said it was being fixed the first night we were there (Monday)and called about it. It was no better on Thursday. Also, the walls were thin.... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel. I apologize for the issues you noted with our Wi-Fi and the limitations it placed on you getting your work done. We have been upgrading our system and are working through some final adjustments, which we expect to be completed shortly. I am also sorry for the noise level you experienced, which is... More

Alamogordo, New Mexico
Top Contributor
52 reviews 52 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here and liked everything about the hotel except for the lazy room service people. I came here for a vacation and when the room service people came the lady had asked us to pick up our towels in the bathroom. This upset my wife and became a topic of our stay. This was supposed to be a relaxing... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel while in Valdosta, and thank you for being a Platinum Elite Member of IHG Rewards. I am embarrassed by the experience you had with our housekeeping staff and can assure you it does not reflect our high level of focus and commitment to taking exceptional care of every guest. I am working to... More

Cincinnati, Ohio, United States
Top Contributor
128 reviews 128 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here last night on my long trip from Cincinnati to Orlando. As usual the hotel was clean, very easy access off I75, with a pool and a small fitness room. I had a king bed room and it was very nice. The room had a sofa, which was nice to have vs. watching TV from your bed! This hotel... More

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WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Donald, Thank you for stopping in Valdosta on your way to Orlando! We're glad you had a nice stay, though your description fits our Holiday Inn a short distance from our Holiday Inn Express. They do have a restaurant on-site (Azalea's), bar and drink coupons as well. I will share your comments with them and I know they will share... More

Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just returned home to Austin Texas after spending 3 fabulous days at the Holiday Day Inn Express in Valdosta. My family and I decided to have a mini-family reunion that included a visit to the amusement park in Valdosta. After a 3 hour road trip from Atlanta to Valdosta, over 30 people began arriving at the hotel excited to... More

Was this review helpful? Yes 1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for choosing to stay at our Holiday Inn Express for your mini-family reunion! It was an honor to help facilitate your gathering, and we're glad our hotel will be a small part of the memories that were created. Thank you again, Ty O'Steen General Manager More

illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

I have been staying here for a few years now. The staff Is fantastic. Very Clean. Good location and easy access from the interstate 75. Lots of restaurants to choose from that are close. A mall not to for away. Well lighted parking area. Outdoor pool. The breakfast is really good also. They really make you feel that you are... More

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WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you so much for continuing to stay at our Holiday Inn Express! We do consider our guests family while they're here, and it's great to know you enjoyed our staff and southern charm. Thank you again for your nice comments, and we look forward to seeing you again soon. Best regards, Ty O'Steen General Manager More

Senior Contributor
25 reviews 25 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2014

It has been years since we stayed in a Holiday Inn. We were very pleasantly surprised. Reservation went smoothly for a one night $105 stayover. Love the location right off 75. Arrived late- no problem. As soon as we arrived we were impressed. Lovely lobby and large dining area. Has the look and feel of a Hilton or Crown Plaza.... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at the Valdosta Holiday Inn Express! It's great to hear you were pleasantly surprised with our hotel and we're glad you enjoyed the lobby, pool and your room. I am disappointed that your breakfast experience was not better. We enjoy helping our guests start their day well and understand the importance of a good cup of... More

CANTON
Top Contributor
105 reviews 105 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed June 27, 2014

Good location, close to Wild Adventures and has lots of restaurants in walking distance. Hotel breakfast is average for the level of hotel it is. Staff is very nice and front desk and breakfast attendants seem to want to do a nice job. Seemed to have lots of people on the cleaning crew, but our room and bathroom was not... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for choosing to stay at our hotel. Although I am glad you enjoyed our proximity to Wild Adventures and places to eat, your room was certainly not cleaned in line with our high standards. I have used your feedback to help develop and strengthen our housekeeping team, and we are all committed to ensuring a situation similar to... More

Travelers Rest, South Carolina
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 22, 2014

The advertisement said hot breakfast. It was actually a glorified continental breakfast. There was no hot water in either the tea/cocoa or the oatmeal containers. The eggs were watery and did not taste like real eggs. Used the pancake machine...nice idea...but they were tough. Not much fruit, no waffle machine. Just expected more for 100 bucks. The bed was comfortable... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

I am very sorry to hear that you did not enjoy our breakfast. We strive to deliver a great morning meal so our guests start the day right, and it's disappointing if we fall short. I have reviewed our preparation and stocking standards with our service team, and we are committed to ensuring our breakfast remains a highlight for our... More

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Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 North Saint Augustine Rd, Valdosta, GA 31601
Phone Number:
Location: United States > Georgia > Valdosta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
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Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Valdosta #11 Business Hotel in Valdosta
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 
Number of rooms
95

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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