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All 34 Valdosta hotels

Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

2.5 of 5 Hotel   |   1330 North Saint Augustine Rd, Valdosta, GA 31601
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Ranked #10 of 34 Hotels in Valdosta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
stephen c Clearwater, Florida
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116 reviews from our community

Traveler rating
    67
    32
    11
    4
    2
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52
31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearwater, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I left Waynesville,N.C.Sat. morning after my first attempt at Winterizing our Cabin.I"ll find out next April how I did.I"m getting too old to drive straight through to Clearwater anymore so we wanted to get as close to the fla. border as we could.My gas light came on near Valdosta,Ga. so I knew it was time to call... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Steve & Deloris, Thank you for "landing the plane" at our Holiday Inn Express! We're so glad you chose to stay at our hotel and are delighted you had a great stay. Thank you again. We look forward to seeing you next year! Safe travels, Ty O'Steen General Manager More

Sebastian, FL
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked in on a Saturday, just as an overnight on the way home to Florida. We always stay with HIs, as we get points thru our credit card for free nights. Usually, we have no complaints. Upon registering, we were informed we were upgraded to a suite, which I thought "nice." A suite basically contains a small bistro eating... More

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WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel and sharing your experience. We strive to exceed the high standards of our brand every day, and I am very sorry we did not do that during your visit. We are working with our housekeeping team to ensure they are able to check every aspect of a room they are cleaning going forward,... More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night on our way through. It was clean and well maintained. The staff was friendly, especially the lady maintaining the breakfast bar. The room was spacious and the beds and pillows were comfortable. We had no complaints.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Tammy, We are delighted to know you had a nice stay at our Holiday Inn Express on your way through Valdosta! Thank you for your comments and please come see us again the next time you head our way. All the best, Ty O'Steen General Manager More

Shelton, Connecticut
Top Contributor
52 reviews 52 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Here for a one night stop over. The room was on the smaller side but was very clean and comfortable. The breakfast was good as usual with assorted cereals, pastries, breads, etc.. All employees that I came in contact with were very pleasant and helpful. I would stay again.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Shelton, Thank you for choosing to stop over at our Holiday Inn Express! It's great to hear you enjoyed your stay and we look forward to seeing you again the next time you travel through Valdosta. Warm regards, Ty O'Steen General Manager More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 30, 2014

My visit to HI Express was a last minute booking. The Jamie at the front desk was courteous and accommodating. The rooms was clean and spacious. Breakfast was okay ........................................No complaints. I would revisit again.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for sharing your feedback about your stay at our Holiday Inn Express! We are glad to hear Jamie took good care of you and we're happy you enjoyed your large, clean room. I do wish you would have enjoyed our breakfast more, and I would welcome any input to help us improve. If you have any advice, please... More

Dunwoody, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2014

We enjoyed our hotel stay on 7/30-8/2/14 while visiting Wild Adventures. Staff was attentive and knowledgeable. Room was excellent and there were great restaurant options and shopping within walking distance to the hotel. We enjoyed complimentary drinks and snacks on Thurs night at their sister property next door. Very welcoming.

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our Holiday Inn Express during your visit to Wild Adventures! We're glad you enjoyed our great staff, our location and our complimentary drinks and snacks. Please come see us again the next time you head to Valdosta! Thank you again, Ty O'Steen General Manager More

Huntsville, Alabama
1 review
2 of 5 stars Reviewed August 24, 2014

The room was nice and the staff was nice. The WiFi was up and down every time my co-worker or I tried to use it. This made evening work nearly impossible to accomplish. They said it was being fixed the first night we were there (Monday)and called about it. It was no better on Thursday. Also, the walls were thin.... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel. I apologize for the issues you noted with our Wi-Fi and the limitations it placed on you getting your work done. We have been upgrading our system and are working through some final adjustments, which we expect to be completed shortly. I am also sorry for the noise level you experienced, which is... More

Alamogordo, New Mexico
Top Contributor
53 reviews 53 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 5, 2014

I stayed here and liked everything about the hotel except for the lazy room service people. I came here for a vacation and when the room service people came the lady had asked us to pick up our towels in the bathroom. This upset my wife and became a topic of our stay. This was supposed to be a relaxing... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our hotel while in Valdosta, and thank you for being a Platinum Elite Member of IHG Rewards. I am embarrassed by the experience you had with our housekeeping staff and can assure you it does not reflect our high level of focus and commitment to taking exceptional care of every guest. I am working to... More

Cincinnati, Ohio, United States
Top Contributor
141 reviews 141 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 4, 2014 via mobile

Stayed here last night on my long trip from Cincinnati to Orlando. As usual the hotel was clean, very easy access off I75, with a pool and a small fitness room. I had a king bed room and it was very nice. The room had a sofa, which was nice to have vs. watching TV from your bed! This hotel... More

Was this review helpful? Yes
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Donald, Thank you for stopping in Valdosta on your way to Orlando! We're glad you had a nice stay, though your description fits our Holiday Inn a short distance from our Holiday Inn Express. They do have a restaurant on-site (Azalea's), bar and drink coupons as well. I will share your comments with them and I know they will share... More

Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2014

I just returned home to Austin Texas after spending 3 fabulous days at the Holiday Day Inn Express in Valdosta. My family and I decided to have a mini-family reunion that included a visit to the amusement park in Valdosta. After a 3 hour road trip from Atlanta to Valdosta, over 30 people began arriving at the hotel excited to... More

Was this review helpful? Yes 1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for choosing to stay at our Holiday Inn Express for your mini-family reunion! It was an honor to help facilitate your gathering, and we're glad our hotel will be a small part of the memories that were created. Thank you again, Ty O'Steen General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 North Saint Augustine Rd, Valdosta, GA 31601
Phone Number:
Location: United States > Georgia > Valdosta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta

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