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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

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1330 North Saint Augustine Rd, Valdosta, GA 31601
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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163 Reviews from our TripAdvisor Community

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Opelika, Alabama, Usa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great hotel. Clean room, quiet, good variety breakfast buffet, friendly and helpful employees. This was our second time stay at this hotel and both times were very relaxing. Very easy access on and off interstate. Many restaurants nearby. If we are in the area we will stay there again.

Helpful?
Thank Judy K
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Judy, We are delighted that you stayed with us again and are already looking forward to welcoming you back the next time you come to Valdosta! Thank you for choosing our Holiday Inn Express as a resting spot and for sharing your great feedback. See you soon! Ty O'Steen General Manager More 

Corbin, Kentucky
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is the second time I stayed here. No complaints at all about our first stay which was in February 2015. This visit was equally as nice. We had a late check in due to traveling and had no problems. The room was wonderful, no complaints. However, we were on the first floor and could hear a lot of hall... More 

Helpful?
Thank A T
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

A T, Thank you for staying with us again at our Holiday Inn Express in Valdosta! We are glad you enjoyed your room and breakfast, and we are thrilled that you will stop by again the next time you head our way. That said, I am very sorry for the noise that you noticed. We work hard to provide a... More 

Belleville, Illinois
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is clean and staff friendly and helpful. We have always stayed at Hiltons or Hamptons but are finding Holiday Inn Express are actually nicer and less expensive. This one is no exception. And breakfast was great. Biscuits, gravy, eggs, fruit, and all very tasty. I highly recommend this as a great place to stay.

Helpful?
Thank Allen K
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Allen, Thank you for your great recommendation of our Holiday Inn Express! We are delighted you are making the shift to our hotels, and we hope you continue to find great satisfaction with every experience. Our very best, Ty O'Steen General Manager More 

Dublin, Ireland
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Passing through Valdosta and stopped here for 1 night. Good big rooms, nice beds, pleasant staff and good breakfast. Offered Manager's Reception Mon - Thursday in sister hotel located 1 minute walk from this hotel. Good experience overall would recommend this hotel if you are staying overnight in Valdosta. Free Wifi, nice heated pool.

Helpful?
Thank Tet1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

It is great to read your recommendation and know you had a good stop-over at our Holiday Inn Express. Thank you for spending the evening with us! We look forward to seeing you again the next time you pass through Valdosta. Warm regards, Ty O'Steen General Manager More 

Indianapolis
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 4, 2016

We stopped on our way back from Disney World. In comparison to other Holiday Inn Express we have stayed in, the room was pretty basic and sparse, but it was very spacious! We choose Holiday Inn Express & Suites for their suites that can hold 5-6 people and their consistent breakfasts and this hotel lived up to those expectations. We... More 

Helpful?
Thank Kim C
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Kim, Thank you for stopping by our hotel on your way back from Disney World! We are glad you had a restful night and that we lived up to your expectations. Please come see us again the next time you pass by Valdosta! Kind regards, Ty O'Steen General Manager More 

Kansas City, Missouri
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

We stopped over on our way down to Florida. The hotel was comfortable and clean as we have come to expect from HIE. The bonus was that they had a great hot tub! A long soak was perfect after a lot of miles on the road.

Helpful?
Thank mtoye
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

We are so glad you had a comfortable and relaxing time at our Holiday Inn Express and that you were able to enjoy a long soak after your drive! Thank you for staying with us. We hope to see you again on your trip back north! Happy New Year, Ty O'Steen General Manager More 

Mansfield, Texas, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 14, 2015

Stayed overnight and attended a commencement ceremony at Valdosta University. Our room was basic at best. Two queen size beds and they didn't seem to be very clean. The sink got stopped up and drained very slowly. The front desk staff were nice and helpful.

Helpful?
Thank Katie M
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Katie, Thank you for staying with us during VSU's commencement ceremony. I am very sorry that we did not impress you during your visit, though, as we strive to be an extraordinary hotel. I will share your comments with our housekeeping and maintenance teams and make sure we address the cleanliness and sink issues you noted. We do hope to... More 

Watertown, Wisconsin
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 4, 2015

Like most chains they have white comforters which I think is a great idea and like all Holiday Inns they keep one firm and one soft pillow depending on what you like. And for the location it was quiet. I really did appreciate the little extra treat they had for people who are gluten intolerant not many hotels cater to... More 

Helpful?
Thank 654sandras
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Sandra, Thank you for letting us know you had a good night's rest at our Holiday Inn Express! We're glad you enjoyed your visit, and we hope to serve you again soon. Our best regards, Ty O'Steen General Manager More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 26, 2015

Staff was very nice, but didn't acknowledge us as a Spire member. Also, our bathroom wasn't very clean -- mold/mildew all along bottom edge of shower door as well as someone else's hair stuck to wall. The room door was ill-fitting with light from exterior hall to be seen -- I was always trying to close it for fear it... More 

Helpful?
Thank Donna H
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Donna, I am very sorry for the shortfalls you noticed during your time at our hotel. We do appreciate all of our guests very much, with special regards for the loyalty our IHG Rewards Club members show. We will address each of the items you noted, and we hope to do better for you the next time you pass our... More 

Sarasota
2 reviews
5 of 5 stars Reviewed November 20, 2015

We stopped on our way to Michigan, and were extremely pleased with the hotel. Lovely rooms, comfortable beds, clean everything. It was a last minute walk in reservation and they accommodated us and even gave us a great rate. The staff was fantastic, cant beat it. A must if you are passing by the area and need a clean comfortable... More 

Helpful?
Thank Bardiella
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Bardiella, It is wonderful to hear you were extremely pleased with your visit to our Holiday Inn Express! Thank you for making the last minute decision to stop by. We look forward to serving you again the next time you pass through Valdosta. All the best, Ty O'Steen General Manager More 

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