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All 11 Tucker hotels

Courtyard by Marriott Atlanta Northlake

3.0 of 5 Hotel   |   4083 La Vista Road, Tucker, GA 30084
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Courtyard by Marriott Atlanta Northlake
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Ranked #2 of 11 Hotels in Tucker
A recent review
3 of 5 stars Reviewed November 4, 2014
VegasMom777 Las Vegas
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77 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pegram, Tennessee
1 review
1 of 5 stars Reviewed November 11, 2014

The rooms are nice but the equipment condition and cleanliness is not. We stayed here on November 8, 2014. We booked two rooms. In our bathroom was a dead cochroach and the heater did not work so we were moved to a downstairs room while our daughters remained upstairs. The shower in this unit was stopped up and staff had... More 

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Barbara A, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Hello, Thank you for taking the time to write a review in regards to your recent stay with us. We have passed your feedback along to the appropriate parties and can ensure this was an isolated issue. As you know we are currently undergoing renovations and wish to invite you back with us when they are complete to restore your... More 

2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 8, 2014

No bistro. For this kind of service and since I live marriott (100+ nights so far this year), asked for a breakfast coupon to be glared at and told "we don't do that!!". Avoid this hotel until they do some serious retraining of staff. If you can't comply with a guest request, learn how to politely say no.

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Barbara A, Director of Sales at Courtyard by Marriott Atlanta Northlake, responded to this review

Good Day Aroundthetown87, Thank you for your review. We apologizes for not making your stay one of satisfaction. The property is undergoing a total renovation that would include a Bistro. We would love for you to revisit us once it is completed and see the new procedure that we have put in place with the staff. Please let me know... More 

Las Vegas
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 4, 2014

Stayed here for 5 days on business. The front desk and otjer staff members are very friendly and helpful. The hotel however needs to update their lobby furniture, add more lighting in the hallways and maybe some fresh paint. Overall it wasn't a bad stay.

Was this review helpful? Yes 1
Barbara A, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Hello, Thank you for your response it means so much to us as we continue to grow as a property to hear all the feedback. We are currently going through renovations and are in the process of updating and re-finishing all the things you mentioned. When everything is complete here at the property, I'd like to invite you back for... More 

Montgomery, Alabama
Top Contributor
119 reviews 119 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 12, 2014

Our experience at this Courtyard was a little mixed. We stayed two nights to attend a festival at Stone Mountain (a convenient short drive from the hotel). First, just finding the hotel was a bit difficult (especially since we arrived at night), as it sits about one block off of the street it's address is on. The first entrance we... More 

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Tameshia W, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Dear Hawaiian Hercules, I would like to take the time to apologize for the inconvenience caused during your stay. Everything we do is aimed at providing an exceptional experience for our guests. Unfortunately we did not meet your or our own expectations and we would like to apologize profusely for this. If your travels should ever bring you to the... More 

Knoxville
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 28, 2014

We've always stayed at Marriott properties on vacation, and this was the third on this trip. We've never been as dissatisfied as we were with this stay, especially not with a Courtyard. Here's a list of everything substandard (compared literally to a Courtyard in Lake City & Harbour Lake in Orlando on this very trip) about our experience: No sheets... More 

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Tameshia W, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Dear Mike S, I would like to take the time to apologize for the inconvenience caused during your stay. Everything we do is aimed at providing an exceptional experience for our guests. Unfortunately we did not meet your or our own expectations and we would like to apologize profusely for this. If your travels should ever bring you to the... More 

Westport, Ireland
Top Contributor
131 reviews 131 reviews
92 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed September 19, 2014

Just spent a week at this hotel.A pleasant location and on a real plus point some good, courteous and welcoming staff.Checkin was very pleasant and efficient.Room was quite spacious although a little dark.Really need to get some firmer and less lumpy pillows for the bed!!Appreciate its always a "personal choice".Staff on breakfast were so friendly.Fitness room really needs upgrading -... More 

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Tameshia W, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Dear guest, I would first like to thank you for taking your time to inform us of your experience at the property. Your feedback is taken very seriously and as we continue with the ongoing enhancement of the hotel, the points mentioned will be valued and acted upon. We hope to see you around soon. More 

Tennessee
Top Contributor
52 reviews 52 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 6, 2014

We attended the opening day of the Yellow Daisy Festival at Stone Mountain and stayed at this hotel. I stayed at this hotel often in the mid 80's when traveling on business. So, obviously it has some age on it. This is the old style Courtyard with a true courtyard in the middle. This design is, by far, our favorite... More 

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Tameshia W, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

RustyTennessee, Thank you so much for your feedback regarding your most recent stay at our hotel. We are really excited about our renovations and can not wait to share with you our finish product. Our staff really go the extra mile and takes customer service seriously. When you are in town, please keep us in mind. More 

Pembroke Pines, Florida
Top Contributor
80 reviews 80 reviews
58 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed August 31, 2014

If I had walked out the next day and saw that they had changed the signs to read motel 6, I would not have batted an eye. 1st it was the fruit flies in my room, then there was the cracks in the bath tub wall, where someone had jerry rigged the bath curtains. It was the millipede in my... More 

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Tameshia W, Manager at Courtyard by Marriott Atlanta Northlake, responded to this review

Dear Obi1234, Thank you so much for your feedback. We are not pleased with your experience during your stay at our hotel, and would like to express our sincere apology. Our main goal is to ensure that we have not only met your needs, but, have exceeded your expectations. And, in this case, we failed to do so. As you... More 

Midwest
Top Contributor
56 reviews 56 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed July 19, 2014

We recently stayed two nights at this hotel. It was difficult to make a phone reservation as the hotel did not answer or the line was always busy. We almost booked another hotel when they finally answered. We arrived late in the evening to a dark hotel. There is no lighted sign in front of the hotel. There is also... More 

Was this review helpful? Yes 2
Tameshia W, Director of Sales at Courtyard by Marriott Atlanta Northlake, responded to this review

Dear TheBusisLeaving, Thank you so much for your review regarding your experience during your stay at our hotel. I'm sure that your experience must have been frustrating starting with the reservation process and the services that were provided along the way. I hope that you will be happy to know that updates to our hotel have begun. We have already... More 

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed for a special event over 4th of July weekend. Updating is in progress. Spacious rooms and bathrooms, granite countertops, and modern furniture. The shower heads are great, lots of power outlets, and very comfortable beds. The front desk and housekeeping staff were friendly and efficient. Rooms were cleaned very quickly each day. About the only negatives were no elevator,... More 

Was this review helpful? Yes 2
Tameshia W, Director of Sales at Courtyard by Marriott Atlanta Northlake, responded to this review

Hi Unimatrix 1, thank you so much for taking the time to review our property as we value your opinion. We are excited to know that you all had such a wonderful stay and loved the amenities that we offer in our guestrooms. I would like for you to know, that we during our renovations, we will be adding an... More 

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Additional Information about Courtyard by Marriott Atlanta Northlake

Address: 4083 La Vista Road, Tucker, GA 30084
Location: United States > Georgia > Tucker
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Northlake 3*
Number of rooms: 108
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Also Known As:
Courtyard By Marriott Atlanta Northlake Hotel Tucker
Courtyard Hotel Atlanta Northlake
Courtyard Tucker
Tucker Marriott
Tucker Courtyard

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