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Holiday Inn Express Hotel & Suites Thomasville

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452 Liberty Street, Thomasville, GA 31757
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Thomasville
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Holiday Inn Express Hotel & Suites Thomasville
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85 Reviews from our TripAdvisor Community

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Traveler rating
    31
    16
    26
    4
    8
See reviews for
23
16
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
  • All months
    (85)
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    (15)
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    (25)
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    (29)
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    (16)
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

i have stayed at this hotel since it opened. The location is ideal for me. The rooms are due for an update. I could not close the bathroom door due to a broken threshold. The staff are friendly and helpful. I will keep this hotel on my list when I am in the area.

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Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here several times over the last year or so and it was an average stay. It has been several months since my last stay and i have to say that things have gotten better. They finally got the pool fixed after being down for the better part of a year. For the most part it's a typical HIE.... More 

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Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

Thank you for your candid feedback. I am glad to hear that from your last experience we have improved and met up to your standards. We strive to meet the demands of our guest like you and make you stay a pleasant stay. We are sorry about the slamming doors that woke you during the daytime. Once again thank you... More 

Cowarts, Alabama, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel and grounds are very nice. The employees that we encountered were very nice and helpful. The power went out the night of our stay and we still slept like babes. The only bad thing I can say is I booked this hotel specifically because it had a hot tub and sauna. I was really let down that the... More 

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Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

Thank you for you candid feedback both good and bad. First and foremost, I am sorry about the spa and sauna. Unfortunately, with the requirements for the pool lift for the spa, we had to fill it in. Also, I am sorry about the strong smell of chlorine because of the condenser being damaged overnight it caused for the strong... More 

Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

My father suffered a serious trauma in an accident in Bainbridge and was taken to Archbold Memorial. My husband was able to book 2 nights at the Holiday Inn Express. Upon arrival, De'Shana at the front desk was intuitive and helpful. It was like walking in to a friends' home after a long day. She took any stress of a... More 

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Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 23, 2015

I've stayed at this hotel for the past 3 weeks. Rooms a very clean and quite. And you could not ask for a any better frount desk personally. The breakfast was normal but hot. The only problem was were to eat not that much in Thomasville.

Was this review helpful? Yes 1
Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

My staff and I are pleased that we are able to make your experience at the hotel wonderful and not fall short to your expectations of the cleanliness of your room for the past 3 weeks. The front desk staff are happy to hear that they are able to accomodate and make you feel at ease and at home with... More 

Atlanta, Georgia
Level Contributor
462 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 456 helpful votes
5 of 5 stars Reviewed April 13, 2015

Arrived a little before check in and waited a short while to check in at lobby, as they were full the night before (Friday night). Wifi password was provided while I waited. Thanks! King room, all was great with the room, second floor. While there I used the fitness center and breakfast room in the morning for the free breakfast.... More 

Was this review helpful? Yes
Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

Thank you for your candid review. My staff and I take pride in what we do and we do our level best to make our guest feel more at home and ease. We strive to make the guest stay a comfortable and pleasant stay with no issues or complications. With positive and kind review like yours gives us the satisfaction... More 

1 review
3 of 5 stars Reviewed April 10, 2015

I checked in 4/7/15 on my annual Spring break trip with kids. My Hometown which happens to be Thomasville was picked for the trip this Year. I checked in around 6pm that evening and went to room to relax after a long 6 hour trip from Atlanta. About two hours later a gentleman opens the door. He was given the... More 

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Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

First of all, I would want to apologize for the inconvenience you faced at the hotel for someone walking in. I would agree it is highly not acceptable for this to happen. Unfortunately, I wasn't informed of the situation that had occurred to offer my sincere apologize or to take any action. Next time if you do stop by in... More 

Locust Grove, Georgia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 10, 2015

Have stayed here before, but this stay wasn't as nice. The AC keep going on and off all night. Since the fan on it wouldn't run when it cut off, woke me up every time it came on. And the bed didn't seem as comfortable. The room could have used some more wall sockets. Had to pull out a dresser... More 

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Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

First of all, I would like to apologize for the inconvenience you had to face at the hotel. I genuinely apologize for the AC not working up to the standards. I did have Maintenance take a look at all the ACs in the hotel and do the necessary repair and cleaning needed to prevent the noise from the ACs. Secondly,... More 

Wooster, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

This is the second hotel I stayed at on my business trip I take every month. I have to say that I enjoyed my stay here. The staff was very friendly and gave me some great suggestions for dinner as I try to support local places when I travel. My room was as always fantastic. I will stay here again... More 

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Dallas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 17, 2014

Our room was on the second floor. It was clean but you could hear every sound made in the hall. That was bad but having a roach in the bathroom walking on the wall was worst. We told the front desk clerk about it immediately. She looked very concerned and told us the manager would be contacting us to apologize.... More 

Was this review helpful? Yes
Kavita P, General Manager at Holiday Inn Express Hotel & Suites Thomasville, responded to this review

My team and I apologize for the situation you had to face with cockroaches. I am sorry I wasn't able to contact you early enough before the review was posted. As per conversation, I have had all the rooms resprayed by the pest control company. My team and I sincerely apologize for the inconvenience you faced and hope you give... More 

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