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All 11 Suwanee hotels

Courtyard by Marriott Atlanta Suwanee

3.0 of 5 Hotel   |   310 Celebration Drive, Suwanee, GA 30024
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Ranked #7 of 11 Hotels in Suwanee
A recent review
3 of 5 stars reviewed 3 weeks ago
TonyK1968 Coral Springs, Florida
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48 reviews from our community

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    10
    16
    12
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The room we stayed in was old and really unpleasant to stay in. The beds were uncomfortable and we thought we were getting queen beds. We got instead full size beds. The pillows weren't even full size pillows, but half size pillows. I barely got any sleep, because the beds were uncomfortable sleep in. The hotel hallway smelled like they... More

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Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Atlanta Suwanee. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of the hotel. We... More

Coral Springs, Florida
Top Contributor
77 reviews 77 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So I stayed here at the Courtyard by Marriott in Suwanee for a business event at Bears Best which is nearby. The check-in was uneventful and they had a room for my early check-in. The front desk host was polite but not too helpful with some of my questions about wifi and the gym. My room was on the second... More

Was this review helpful? Yes
Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Atlanta Suwanee. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your room during your stay. I... More

Columbia, South Carolina
Top Contributor
66 reviews 66 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 18, 2014

I've stayed here before, but gave it two more chances - this is a combined review for two multiple day stays. I am surprised that Marriott has kept this property. Clearly Marriott doesn't send out inspectors - and if anyone in corporate is reviewing this, I strongly advise a surprise inspection. As others here have said, it is old. It... More

Was this review helpful? Yes 2
Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Thank you very much for your comments. We will be going under renovation with-in the next two months and hopefully have it completed by the end of February or first of March and we would definitely like to welcome you back to the hotel. We are also addressing other concerns you mentioned in your commets and will use them to... More

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 15, 2014

Checked in, got a nice King room with high ceilings near the end of the building. Could hear the person in the room next door clearing his throat over the noise of his TV, didn't stick around long enough to see if I could hear him using the bathroom. Large tow truck was doing laps of the building every 5... More

Was this review helpful? Yes 1
Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Good afternoon. We deeply apologize for the inconvenience during your stay. I know you mention there was a cost for breakfast at the hotel. Marriott model for a courtyard does not come with complimentary breakfast and there is a charge at all Courtyards for breakfast. We do offer two tiers for Wi-Fi, so I do apologize for speed of internet,... More

1 review
5 of 5 stars Reviewed August 25, 2014

Yes, this is an older property but for the price you can't beat it. We had a great stay. The water was hot, the room was clean, we slept great and everyone, from front desk check in to the husekeepers, were very friendly. What more could you ask for? A shout out to the night auditor Sat night. She was... More

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Houston, Texas
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 9, 2014

This is an older Courtyard property, it hasn't been updated to the new style with onsite bistro and bar. Paper thin walls, worn and tired, individual noisy AC units, musty odors, disinterested staff at breakfast dishing up standard breakfast buffet fare. Stay somewhere else.

Was this review helpful? Yes
Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Hopefully in the next 3 to 4 months we will... More

Temple, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2014

We stay at Marriott hotels all the time...by far the worst. Hard beds, toilet didn't flush, bathtub had water in it, towel rack falling off. We were given the wrong room and had to get a bigger one. Asked for sheets for the sofa bed and they asked me what exactly I needed. After going back up to my room... More

Was this review helpful? Yes 1
Dewayne G, Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and apologize for any inconvenience it had on your stay. Our hope when you stay at our hotel is for your stay to be an enjoyable one and meet your expectations and when we do not deliver we take... More

1 review
4 of 5 stars Reviewed June 8, 2014

Came into town for a wedding and was hesitant to stay here due to reviews. Stayed anyway and pleasantly surprised. Not 5 star but clean, good bed, good toiletries, great staff. Only complaint is the lone elevator was slow. Would stay again.

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NYC
Contributor
15 reviews 15 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 10, 2014 via mobile

Had to stay here for business meetings Wow what a mistake. Dirty, rundown and just in bad shape. I am a platinum elite and I can believe my room. Broken tiles in the bathroom, a rather large lump in the carpet, the floor around the sink is dirty as is the area around the closet The curtains are grey with... More

Was this review helpful? Yes 1
Dewayne G, General Manager at Courtyard by Marriott Atlanta Suwanee, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Atlanta Suwanee. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we... More

Belgium
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 20, 2014

I am a regular at this Marriott and I can safely say that the only redeeming feature of this hotel is the delightful Shannon at reception. For the rest, this place is old, dirty (just check out the built up grime on the exercise machines), has walls as thin as paper, a breakfast from the fifties, and the list goes... More

Was this review helpful? Yes 3
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Additional Information about Courtyard by Marriott Atlanta Suwanee

Address: 310 Celebration Drive, Suwanee, GA 30024
Location: United States > Georgia > Suwanee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Suwanee 3*
Number of rooms: 75
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Also Known As:
Courtyard By Marriott Atlanta Suwanee Hotel Suwanee
Courtyard Suwanee
Suwanee Courtyard
Suwanee Marriott

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