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Fairfield Inn & Suites Atlanta Suwanee

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105 Celebration Drive, Suwanee, GA 30024
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1 room 1 adult
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Fairfield Inn & Suites Atlanta Suwanee
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73 Reviews from our TripAdvisor Community

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Studio City
Level Contributor
182 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for 6 nights in December while visiting family and had no real issues with this property. It s under-going a major renovation so be advised. I had a newly remodeled room on the second floor. The room was clean, spacious and well lit. The bathroom area was small and functional. The shower had great pressure and the... More 

Helpful?
Thank StudioCityMark
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Thank you for taking the time to give feedback about your experience staying at the Fairfield Inn Suwanee. We are very excited about the progress we have made with our renovations. We should be complete with the lobby, pool and fitness center in about 3 more weeks. We appreciate your business and looking forwards to providing you with the type... More 

Madison
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 19, 2015

This is a short (10 to 15 minutes) dependent on traffic hop to Sugarloaf Mills Mall. The Mall includes Medieval Times and if you would rather not drive home afterwards, this is the ideal place to stay. Breakfast and wireless internet is included and parking is free. The room was clean and spacious and I would stay here again.

Helpful?
Thank hermes2009
Birmingham, Alabama
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 13, 2015

2 Queen beds. 100% Smoke-Free hotel. Rooms had been remodeled, so carpet, walls, bathrooms were all in excellent shape. The dehumidifier was not there, but not sure if that was just for the rooms over the pool. That would be the even number rooms. The shower was very good and lots of good pressure. Bathtub with extended out shower rod.... More 

Helpful?
Thank retired13
Atlanta, Georgia
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 3, 2015

This property was dirty and uncomfortable. Missing tiles in the bathroom, dirt on the floor, and overall not a clean place to stay. Staff was kind and ok. Dining area was small, even by Fairfield Inn standards. Food was ok. Just not a good place to stay.

Helpful?
Thank jsawyer677
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Dear Valued Guest, Thank you for taking the time to give feedback about your experience while staying with us. We except both positive and negative feedback in order to continue improving our product and service. Our hotel is currently undergoing a complete renovation. I am confident that you will be very impressed if given a second chance. We know that... More 

Aiken, South Carolina, United States
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 31, 2015

Came over after being scared away from the condition of the Red Roof across the street. Sure, we paid about 50% more staying here, but it was well worth it. Safe, clean, welcoming. It was so quiet, we were 2 doors down from the elevator and never heard a thing. As a matter of fact, we are normally early risers... More 

Helpful?
1 Thank Must_Love_Chocolate
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 23, 2015 via mobile

My family and I stayed at the hotel because of a family reunion. Customer service was very nice and we check in very quickly. Once in the room everything was average which was fine until I layed on top of the WORST BED EVER!!! It's so hard and stiff and I was up all night and the WORST back pain.... More 

Helpful?
1 Thank Akira L
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Thank you for taking the time to give feedback about your experience while staying with us. We except both positive and negative feedback from our guest in order to continue improving our product and service. We will be starting a complete renovation next month. Everything will be upgraded and we look forward to another chance to show you the type... More 

Cave Spring, Georgia
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

Husband was on business and took me and 2 li ones along. Sofa bed was almost broken but our 3 year old slept fine. We stayed in a non smoking room and we thought we smell smoke in the bathroom. It was very minimal but can smell it. Pool was not warm enough to enjoy swimming. No hot tub on... More 

Helpful?
1 Thank JFJF06
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Thank you for taking the time to give feedback about your experience at our hotel. We always apprciate feedback to that we may continue improving out product and service. Thanks again, More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed July 6, 2015

We came in tired and hungry after driving over 12 hours. The receptionist was outstanding. The environment was welcoming until a Hindu looking employee was cursing at another employee. I was shocked and could not believe that this person was talking to another person in that manner. She seemed to be a manager. If I was the general manager, I... More 

Helpful?
Thank consuelo935
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Hello, My name is Shon Johnson and I am the general manager here at the Fairfield Inn Suwanee. I would like to thank you for taking the time to post comments about your experience while staying with us. I want to personally apologize for the incident you witnessed. We take this type of behavior very serious. I would like to... More 

Baton Rouge, Louisiana
Level Contributor
120 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 1, 2015 via mobile

We grew tired on a long drive- checked my Marriott App to find the nearest hotel for a quick 1 nite (10 hr) stay. We showed up at the front desk at 11pm (5 minutes after booking this hotel online using Marriott Reward points). The front desk staff had a room ready for us. That is pretty impressive!! The room... More 

Helpful?
Thank Sheryl F
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Thank you for taking the time to give feedback about your experience while staying with us at the Fairfield Inn by Marriott. You comments are always well taken and only helps us to continue improving our hotel. We are scheduled for a complete renovation starting in August. We look forward to another opportunity to show you the type of service... More 

Level Contributor
168 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed June 30, 2015 via mobile

I've stayed at this hotel before and would consider the property average at best. The staff was very polite and pleasant to talk with. The only reason I came back to this hotel was the location, it's a very easy drive to my work. But I guess convenience isn't always the best decision. I was sitting on the couch when... More 

Helpful?
1 Thank Whammie787
Geri P, General Manager at Fairfield Inn & Suites Atlanta Suwanee, responded to this review

Thank you for taking the time to give feedback about your experience. We regret the fact that you encountered an issue. We are definately following up on what you reported. I can assure you that it was an isolated incident. I can completely understand your concerns and frustration. We pride ourselves on delilvering on our promises. We are also excited... More 

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