Beware of POOR customer service from hotel and home office. We were scheduled to play a game friday and saturday, but due to weather the games were canceled. We called around 10:00 am to cancel rooms. We were told that their policy was 24 hours before arrival date, but parents of the players were able to cancel the rooms through... more

The desk took 20 minutes to check us in could not find reservation. Not enough towels. At breakfast noone made coffee (a guest finally did it) the food and drink ran out and could get no help until we( group of about 10 guests ) got angry with mgmt so they brought allittle more out and then they closed it... more

staff is very friendly, breakfrast was good more

Customer service at this hotel was great. Staff was very welcoming. Rooms were clean and big. I can tell this property was newer from the inside. Carpet and bedding was clean. It was convenient to a lot of great restaurants. Staff was kind enough to find directions to a park to take the kids to (this was probably at the... more

This hotel is being converted from a Red Roof Inn to a Best Western. Made reservations on line for king, NS. Upon my arrival, I was given a King handicap. Went to the desk and had room changed to a standard king. The a/c was turned off and was not working well at all. It took until the next morning... more

Carpet desperatly needs replacing. Needed vacuumed. Hallways dirty and hot. Very disappointed. more