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Holiday Inn Express Hotel and Suites - John's Creek

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7146 Mcginnis Ferry Road, Suwanee, GA 30024
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Holiday Inn Express Hotel and Suites - John's Creek
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Holiday Inn Express Hotel and Suites - John's Creek
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45 Reviews from our TripAdvisor Community

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Traveler rating
    19
    14
    8
    2
    2
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11
2
5
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Bentonville, Arkansas
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here the week of July 13 for business. Rooms were great - very comfortable, several neat little touch's to help you sleep, and very clean. Breakfast was included and was pretty good - especially the biscuits and gravy, with the gravy being some of the best I have had (although I am originally from England, so you may want... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Jez G., We are excited to know you enjoyed your stay with us during your last visit to the Johns Creek area. In reading this, it seems you had issues with our curtains. In our rooms we have three sets instead of two; however, in cases such as this, there are times that the second set of curtains can... More 

Colorado
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at this hotel for two nights and found it to be an excellent choice. The staff made my stay comfortable and the facility was clean from top to bottom. I originally had a reservation for Hilton Gardens, but changed to this hotel to save on expenses (e.g. breakfast included). I loved the variety of... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Gadget665 We truly appreciate you choosing us as your place of stay while in the Johns Creek area. We love to receive feedback from our travelers as it allows us to enhance our service and amenities. We are also happy to know that our brand has been added to your list of favorites. We hope to see you again... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Clean and friendly Split room nice but main part of room very dark During stay parking lot was resurfaced They wanted my rent car move so they called rental company and told them a lie so that they would call me When I got back later I complained about the dishonest approach but no one contacted

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear NWA-Travler, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of... More 

Atlanta, Georgia, United States
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel several times, including for several weeks at a time. This is a standard Holiday Inn Express Hotel. Very clean, new look and feel. Nice area of town and close to shopping. Good breakfast and friendly staff.

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Joseph S., Thank you for choosing to stay with us! We are glad our location is convenient for you. We love when our guests appreciate the updated look and we hope to see you again soon! Sincerely, Nohemy D. - Front Office Mgr. More 

Ohio, United States
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 17, 2015

Exactly what you would expect from a Holiday Inn Express. More up to date than I anticipated and in a convenient part of town. Staff was friendly, room was clean, halls were quiet and parking easy. Bigger TVs would have been nice (but not essential). Will return next time!

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Rachel C., We appreciate your positive feedback! I will be sure to let the staff know of your kind words, as this enhances their service to you and future guests. We hope to see you again soon! Sincerely, Nohemy D. - Front Office Mgr. More 

Amsterdam
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 25, 2015

I've been visiting this hotel multiple times. The rooms are nice and the location is for me perfect. The only thing that I do not like about the hotel is the (included) breakfast they provide. Apart from it being always the same there are almost no healthy options. Something that I believe could be done easily without any additional cost.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Blowfish1970, Thank you for writing a feedback about your stay. We appreciate you staying with us whenever you're back in the area. It would have been a perfect stay for you if we were only able to meet your expectations regarding our breakfast selection, and for that, we apologize. Feedback such as yours is vital to our improvement. Rest... More 

Lafayette, Louisiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2015

Very clean room, good breakfast and friendly staff. Comfortable bed, loved the pillows with a choice of soft or firm. If I am back in this area I will book again at this hotel. Very good value and convenient location.

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Risc, Thank you for your positive feedback! We are excited to know that you thoroughly enjoyed your stay with us and we look forward to seeing you the next time you are in the Johns Creek area. Sincerely, Nohemy D. - Front Office Mgr. More 

Saint Augustine Beach, Florida
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 2, 2014

My husband and I stayed 5 nights while visiting family at Thanksgiving 2014. King bed was not the greatest, nice pillows though. 4 pillows, 2 soft and 2 firm. First night we stayed on second floor in handicapped unit. Their handicapped bathroom was a tub with seat. My husband was unable to use it due to getting in and out... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear mjackman, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service and it is nice to know that our location is a close proximity to your needs. However, it is regrettable if your dining experience and the rooms that were... More 

Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

I've stayed at a few HIE hotels: this one was the best. The front desk staff were professional and very accommodating. The room was immaculate, appearing newly decorated. The large screen TV, a/c, fridge, microwave, and internet all worked beautifully. The quiet environment along with the comfortable, fresh smelling bed linens made for a restful night's sleep. The buffet breakfast... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear AFlorida Traveller, Wow!!! What an amazing review...and one for us to really spotlight with the team. Thank you for sharing and making us smile. It is pleasing to us, to know that our guest left with a smile! Do come again! Sincerely, Nohemy D. - Front Office Mgr. More 

Macon, Georgia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 4, 2014

I enjoyed my stay, though it was just one evening. The staff was friendly, the breakfast was appealing. The only thing I did not love - the bed felt very hard and the pillows were gigantic firm pillows. Just did not appeal to me. It was clean.

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Jade_0401, Thank you for taking a moment to share your experience with other travelers! We are happy to know although the choice of pillows were not your favorite, you still found our hotel to be a nice place to stay. Definitely come back soon and try us out again! Sincerely, Nohemy D. - Front Office Mgr. More 

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