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Holiday Inn Express Hotel and Suites - John's Creek

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7146 Mcginnis Ferry Road, Suwanee, GA 30024
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Holiday Inn Express Hotel and Suites - John's Creek
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Holiday Inn Express Hotel and Suites - John's Creek
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39 reviews from our community

Traveler rating
    17
    12
    7
    2
    1
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11
2
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Lafayette, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean room, good breakfast and friendly staff. Comfortable bed, loved the pillows with a choice of soft or firm. If I am back in this area I will book again at this hotel. Very good value and convenient location.

Was this review helpful? Yes
Saint Augustine Beach, Florida
Senior Contributor
23 reviews 23 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 2, 2014

My husband and I stayed 5 nights while visiting family at Thanksgiving 2014. King bed was not the greatest, nice pillows though. 4 pillows, 2 soft and 2 firm. First night we stayed on second floor in handicapped unit. Their handicapped bathroom was a tub with seat. My husband was unable to use it due to getting in and out... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear mjackman, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service and it is nice to know that our location is a close proximity to your needs. However, it is regrettable if your dining experience and the rooms that were... More 

Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

I've stayed at a few HIE hotels: this one was the best. The front desk staff were professional and very accommodating. The room was immaculate, appearing newly decorated. The large screen TV, a/c, fridge, microwave, and internet all worked beautifully. The quiet environment along with the comfortable, fresh smelling bed linens made for a restful night's sleep. The buffet breakfast... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear AFlorida Traveller, Wow!!! What an amazing review...and one for us to really spotlight with the team. Thank you for sharing and making us smile. It is pleasing to us, to know that our guest left with a smile! Do come again! Sincerely, Nohemy D. - Front Office Mgr. More 

Macon, Georgia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 4, 2014

I enjoyed my stay, though it was just one evening. The staff was friendly, the breakfast was appealing. The only thing I did not love - the bed felt very hard and the pillows were gigantic firm pillows. Just did not appeal to me. It was clean.

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Jade_0401, Thank you for taking a moment to share your experience with other travelers! We are happy to know although the choice of pillows were not your favorite, you still found our hotel to be a nice place to stay. Definitely come back soon and try us out again! Sincerely, Nohemy D. - Front Office Mgr. More 

Big Lake, Minnesota
Top Contributor
348 reviews 348 reviews
158 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed September 27, 2014

HIE delivers consistently and this property is no exception. The room is good sized and very clean. The room had a large flat screen TV, internet and quiet wall unit HVAC. Room also had a microwave oven and fridge. Bed was comfortable with plenty of pillows and crisp sheets. Plenty of power for a business traveler, as well as an... More 

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hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Triplewin, Thank you for such a great review regarding our property. We strive to ensure our guests receive much value during their stay. We will also make certain to have our Exec. housekeeper go over our bathrooms, ensuring all remains in proper order. Do come back and visit us again the next time you are in our market. Sincerely,... More 

Dallas, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 22, 2014

My husband and I stayed in this hotel for 2 weeks while working in the area. The morning, evening, night and weekend staff is one of the best, friendliest and professional teams I have ever seen and we stay at a lot of hotels. The hotel was so well managed from the front desk to room service. Breakfast had many... More 

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hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Carcher_1332 We truly appreciate the kind words you have shared regarding our service. Especially the special recognition you provided regarding Tonya, who is one of our newest team members! We will be sure to share these comments with her and our other staff members, as they do strive to make each guest's experience memorable. Thank you so very kindly!... More 

Fort Myers, Florida
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 13, 2014

This is a very nice holiday inn express,will stay again! When we checked in the staff was very kind and friendly,the place was in good shape as well.When we got to the room (we ordered a suite) it was very nice,clean sheets and extremely comfortable beds.....bathroom was clean and even had a mini kitchenette which was perfect for heating up... More 

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hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Ethan L, Thank you for sharing your most recent stay with us! We are so happy to hear you were pleased with our Internet service, as technology is key! Definitely come back and stay with us anytime you are in the area! Wishing you safe travels! Sincerely, Nohemy D.- Front Office Manager More 

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed here for 3 nights on family business. I stayed in two rooms...this was of my own making not theirs! Both rooms were clean and well decorated. The staff was very nice and helpful. They remembered me..even when I called almost a week after checking out! My stay and the payment was complicated...nothing but smiles and a desire to... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Ms Kim R., Thank you for sharing information regarding your most recent stay at our hotel. Your comments will definitely be shared with our staff members, as this inspires the team to continue doing their best in servicing our guests! We truly appreciate you taking the time to share and are hopeful you will come back and stay again... More 

Hickory, North Carolina
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2014

Typical Holiday Inn Express...clean rooms, friendly staff. Not a terribly bad location. For the price you pay, since it's the same as others you'd expect at least a small pool. But overall got what we needed.

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Shannon S, Thank you for choosing to stay with us! We always love to hear feedback from our guests, as it can only make us work harder to keep smiles flowing at our hotel! Yes, unfortunately we do not have a pool at our hotel, however, it is justified because we have a very high volume of corporate travelers... More 

New Brunswick, Canada
Top Contributor
91 reviews 91 reviews
66 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed May 7, 2014

I stayed here for one night after staying at the Grand Hyatt Buckhead, these two are not in the same ballpark, so I won't even try to compare the two. In any event, it was a great value using IHG points, plus the room was large and clean. The staff was really friendly especially the front desk lady in the... More 

Was this review helpful? Yes
hiexpressatljc, Front Office Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review

Dear Bose2, WOW! We can definitely tell you are frequent traveler! Thank you for sharing your recent experiene with us! You will be happy to know that our new breakfast items are available at all Holiday Inn Express properties. These new selections, just started in the Month of May, so you were part of the first group of travelers to... More 

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