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Comfort Inn & Suites at Stone Mountain

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5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087
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Comfort Inn & Suites at Stone Mountain
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135 Reviews from our TripAdvisor Community

Traveler rating
    51
    44
    20
    7
    13
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68
25
2
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • German first
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    (135)
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    (38)
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Allen, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed yesterday NEW

We were given a room that the TV didn't work. Found out from night staff that day shift shouldn't have put us in the room and that it was not to be occupied. Had to pack up at 800 night to another room. They reduced the fee but then when we went to check out they had put an additional... More 

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lower alabama
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Lack of adequate parking. Staff was apathetic to the situation. Suggested that I park in a handicapped spot. Sign said $5000.00 fine and tow away zone. Staff didn't seem interested in helping me parking situation...Oh well...will choose another hotel for my next stay in Stone Mountain!!!!

Was this review helpful? Yes
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Dear LowerAlabamaEyore, I’m concerned about the problems you encountered at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here during a spontaneous weekend trip. Very clean and comfortable. Staff friendly. Provided us with basic toiletries. Wonderful stay and quiet. Bedding was very fresh and clean. Went to Stone Mountain. Tickets were available at this motel and they also had park maps. Great motel

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Dear Ms. Regina V, On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

My family & I visited this hotel this weekend. The outside of the hotel and hotel room appeared to be nice. We rented a double bed room. One of the hotel beds had 3 blood stains with dirty pillows and red stains on the carpet. It appeared as something happened inside of the hotel room but wasn't properly cleaned by... More 

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Dear Latwinett, I’m concerned about the problems you encountered at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to... More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2015 via mobile

I have stayed at many Comfort Inns across the country, and this Stone Mtn, GA location is the worst. There is a very nice Country Inn & Suites, as well as a Holiday Inn Express, within 1 mile. I rented 2 adjoining rooms. Niether of the AC units worked properly. The person at the front desk that checked us in... More 

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2015

This hotel is located closely to the Stone Mountain Park, which is good. Staff are very friendly also. However, the rooms and the overall inside of the hotel need to be seriously updated. My room had water spots in the ceiling, old looking furniture and the light fixture near the room door initially was not working when I checked in.... More 

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Illinois
Top Contributor
92 reviews 92 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 6, 2015

Great place to stay. Solid 4 star hotel with 5 star location ONCE YOU KNOW HOW TO GET HERE. So here are our specific directions. If you are headed EAST on HWY 78, do NOT take exit 9 going East, NO! Keep going EAST past exit 9 and right away the express way ends and you see Comort Inn on... More 

Was this review helpful? Yes
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for staying with us at the Comfort Inn, Stone Mountain. I'm so sorry about the directions and our location. I'm delighted to know that once you was settled in at the hotel you enjoyed your stay. More 

Lake City, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

Over all great hotel Except for stinky room....we got a" non-smoking" room. .....but it stunk like smoke. ...yuck....we had to put up with for 2 nights cause they didn't have any more rooms to offer!!! :( also carpet was extra dirty,and toilet needs to be replaced in room 104 it doesn't flush well and was clogged

Was this review helpful? Yes
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for staying with us at the Comfort Inn, Stone Mountain. I apologize for the smoke smell. More 

Freeport, Florida
Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2015

We stayed here over Valentine Weekend. We arrived late, about 11:30 pm and I knew to look for the hotel sign because a family had stayed here and said she missed it. Well, we missed it. We had to call. We made a U turn and you actually have to take an exit (9) to get to the hotel. The... More 

Was this review helpful? Yes 3
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for staying with us at the Comfort Inn & Suites, Stone Mountain. More 

Mobile, Alabama
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

We recently stayed here to go to Stone Mountain Christmas. The location was great, one exit away. You can see the mountain from the hotel. Some other reviews said it was tricky to find but my Onstar service took us straight there no problems. The room was nice, quiet and the breakfast was nice for a hotel breakfast. The room... More 

Was this review helpful? Yes 1
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review

Thank you for staying with us at the Comfort Inn, Stone Mountain. It's very refreshing to know that you enjoyed your stay with us. Looking forward to accommodating you on your next visit to Stone Mountain. More 

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