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Holiday Inn Express Stone Mountain

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1790 E. Park Place Blvd., Stone Mountain, GA 30087
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Holiday Inn Express Stone Mountain
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Holiday Inn Express Stone Mountain
Review This Hotel

104 reviews from our community

Traveler rating
    46
    35
    12
    5
    6
See reviews for
43
21
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Located 5 minutes from Stone Mountain. Nice hotel, free breakfast was good. Hotel is close to several restaurants and Walmart. Rooms were clean and in good condition. Staff is friendly. Did not have any complaints.

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for your guest review. We are thrilled that you enjoyed you stay and hope to see you in the near future. Thanks again for staying with us! More 

NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at this holiday inn for one night it was clean and easily accessible to many restaurants and stores, I was checked in by Tawanna she was very friendly and had a bubbly personality I also had trouble with my TV and she came right to my room and corrected the TV problem I thought that was above and... More 

Was this review helpful? Yes
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for your guest review. We are thrilled that you enjoyed you stay and hope to see you in the near future. Thanks again for staying with us! More 

Greenwood, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 16, 2015

The hotel and staff were nice and helpful. The beds, breakfast and rooms were very pleasant. I did feel that it was over priced for the quality of the hotel. We paid $117 a night, clerk quoted $109 on the phone to another for a reservation and told them she could give them a manger's special for $89. This ad... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stone Mountain, responded to this review

Dear Pam B, Thank you for taking the time to review our property. We certainly do our utmost to make your stay pleasant and enjoyable, so we are very pleased to note that you were satisfied with the friendly staff, breakfast option, comfortable rooms and location of the hotel. It is regrettable to hear that you found the hotel overpriced... More 

Tampa, Florida, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 6, 2015

I typically stay at Holiday Inn properties and all of them are very good some better than others but this one we didn't like. The property looks good from the outside and in the lobby but when you go into the halls they look dirty. We found a sock next to our bed so of course they didn't clean the... More 

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for taking time to write a review. We will take your feedback to fine tune our operations so that future guests will not encounter the same issues in the future. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 1, 2015

My husband travels for work and stays at many Holiday Inns so he thought this would be a good choice for a 3 day trip with our family to Stone Mountain. The good news is the location was great! The bad news is we were not given connecting rooms like we were told we would receive on two different calls.... More 

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected changes we may have caused. I assure you we are working diligently to ensure a similar situation does not occur again in the future. More 

Cocoa, Florida, United States
1 review
3 of 5 stars Reviewed January 1, 2015

I was very upset and disappointed when I arrived. I had booked a room with king bed along with pull out sofa. We I get to my room it was king bed only no sofa. I was charged the incorrect price and was told I had to wait on a manager for special price. I call hotel asking if they... More 

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

It was a pleasure to have you stay with us. I am sorry to hear about your experience during your stay. Please accept my apologies for your experience. If you would like to discuss your experience further, More 

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

The breakfast here is pretty impressive with plenty of hot options. Rooms were tidy (although we found an old sock next to the bed and one day, out of five, only half our room was cleaned by housekeeping). All of the employees we encountered were pleasant and helpful. Will certainly return.

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for completing our guest survey. Thank for your kind words! It was a pleasure to host your stay. We look forward to seeing you again in when you visit Stone Mountain, GA again! More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 4, 2014

This was a very nice hotel. Not new, but very clean. The staff is very friendly. The hotel is located very close to Stone Mountain. It is better to stay here than to stay inside the park and pay twice the price and get the same quality room.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Stone Mountain, responded to this review

Dear Barry H, Thank you for taking the time to write us a review regarding your recent stay. I truly apologize for the not up to par experience you had during you stay with us. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Great and friendly staff I checked in before three pm which is a problem at most hotels yet they were very accommodating. .. The conditions of the suite were spacious and clean and the bed was as comfortable as my own.. The breakfast bar to my surprise was large and with many options.. Delightful stay would and will stay again... More 

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for the five star review. We are thrilled you enjoyed your stay with us and look forward to your next visit to Stone Mountain. More 

Walden, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

We stayed here 2 nights to attend the County Living Fair and couldn't be more pleased. The staff was accommodating and friendly, room was clean and comfortable and the breakfast was excellent! Wouldn't hesitate to stay again!

Was this review helpful? Yes
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review

Thank you for the five star review. We appreciate your business and look forward to your next visit to Stone Mountain. More 

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