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Quality Inn - Stone Mountain

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1595 East Park Place, Stone Mountain, GA 30087 (Formerly Best Western)
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Quality Inn - Stone Mountain
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Quality Inn - Stone Mountain
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136 reviews from our community

Traveler rating
    46
    40
    21
    14
    15
See reviews for
69
26
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (136)
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    (32)
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    (52)
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    (31)
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    (21)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rented the hotel for 1 night and it was good. Hotel room was actually nice and spacious, it was clean and the wifi wasn't a problem. Had a lot of store around the hotel so we didn't have to go far. Breakfast was good and my boyfriend and I enjoyed the hotel room and we would recommend people here. Nice... More 

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 14, 2015

I take reviews very serious since I base a lot of my decitions on them, so I try to be as detailed as I can. The hotel is in a very convenient and quite location. Before choosing this hotel I was looking at another one ( can't remember the name) and even though it was cheaper, it was located next... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Dnisse82, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. As review are important to many of our guests, we are pleased you do as well and let everyone else know how... More 

Savannah, GA
Top Contributor
116 reviews 116 reviews
12 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed December 29, 2014

Hotel seems to be going through renovations and a change of ownership. This was a good deal for the hotel compared to others in the area. It is in a good location, safe, near stores, close to Stone Mountain. Room was average and clean, staff was ok. Breakfast was decent, there was more selection on the weekend than during the... More 

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Jtthjones, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2014

I booked a room here while I was in town for the Susan G. komen 3-day. The room was clean. The employees I interacted with were cordial and the continental breakfast wasn't bad at all. It was a good hotel for a decent price. I would stay again. I did not visit the pool. Very close to Walmart,numerous restaurants, and... More 

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Mykal F, Thank you for taking the time to write a review about our hotel with such positive feedback during the Susan G. Komen 3-day. I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so... More 

Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

We were not sure what to expect since the rate was good. We were in town for an event that we attended in Stone Mountain Park. We were looking for a hotel with a lower rate. The check in experience was great and the woman at the front desk on 11/01/14 around 6pm was very friendly. We really appreciated the... More 

Was this review helpful? Yes 4
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Kristin W, Comfort, cleanliness, and customer service, have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving... More 

Maryville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2014

We took a weekend getaway for our Son's 16th Birthday to Stone Mountain Park and were greatly rewarded with this hotel. The staff was very pleasant, the rooms were very clean and we slept great! (not a lot of noise, etc.). The location is great to get to and from the park without having to pay the price for the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Menesa K, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We... More 

Eureka, Missouri, United States
Top Contributor
94 reviews 94 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 23, 2014

This hotel was well maintained. The entire staff we came in contact with were helpful. pleasant and happy. We were originally only going to stay one night but decided not to move to a different part of the city, staying a second night. Hotel was quiet. This is a hotel I would stay in again.

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Carol H, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Port Saint Lucie, Florida
Top Contributor
64 reviews 64 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 21, 2014

Pet friendly is what I needed, and they were. Wi Fi wasn't working properly or the television. The rooms were clean and close to the attraction we were visiting so for one nite it was ok. There is also alot of places to eat near this hotel

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Rcairjam-Rhonda, We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to. I am sorry to hear you were not 100% pleased with your stay at our hotel. I sincerely apologize for any inconveniences you experienced during your... More 

Crawford Georgia, United States
1 review
4 of 5 stars Reviewed October 16, 2014

I stayed at Best Western in Snellville, Ga and really enjoyed my short stay. Very clean and the staff were very friendly and professional. I would definitely stay there again. It was easier to access my doctor from this location and a lot less stressful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Barbara B, Thank you for taking the time to review your stay here at our hotel just 10 minutes outside of Snellville. We are so pleased to hear that you were able to enjoy your stay, even though it was a short one. It is so wonderful to hear when a guest is happy and have enjoyed their stay.... More 

Rockford, Michigan
1 review
1 of 5 stars Reviewed October 6, 2014

While staying here for our niece's wedding in the area, after the rehearsal our niece dropped off 3 gift bags for the two rooms of out-of-town guests. Our names were placed on the bags according to the desk person that received them from her, but we never received the bags. I checked on them as soon as I heard that... More 

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear GramB98, Please accept our sincere apologies for the issues you experienced during your recent stay. I can assure you that your complaints and issues are heard and will be resolved immediately. Our hotel has recently had a change in management and I can assure you that our new management team is working hard to assure we meet or exceed... More 

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