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Quality Inn - Stone Mountain

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1595 East Park Place, Stone Mountain, GA 30087 (Formerly Best Western)
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1 room 1 guest
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Quality Inn - Stone Mountain
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141 Reviews from our TripAdvisor Community

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Traveler rating
    47
    41
    21
    16
    16
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71
27
11
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
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  • All months
    (141)
  • Mar-May only
    (33)
  • Jun-Aug only
    (56)
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    (31)
  • Dec-Feb only
    (21)
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Sydney
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

We stopped here because we found a coupon in a book at the travel info centre. The guy at reception was nice but said we could not use the coupon for a king room, only a double queen room? Seems weird but we just go for the King room and pay the full amount. You have to use stairs to... More 

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Rater_girl25, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More 

Palm Bay, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

we stopped here for one night while visiting Stone Mountain Park. The proximity to the park is this hotels best feature. The first desk clerk was very nice and accommodating, unfortunately........everything went wrong after we got to our room. I went back to request a roll away bed. We were told that one would be put in our room while... More 

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear pambender604, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More 

Ocala, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed June 23, 2015

This was a nice clean motel close to several restaurants. The pool was nice, the breakfast was good and proximity to stone mountain was awesome. Very close to major interstate. The room was decent size and clean. There was plenty of parking. The staff seemed attentive and helpful

Was this review helpful? Yes
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Michael M, Very kind words, we thank you! We are happy you got some pool and spa time during your recent visit. It is always a nice way to relax after a long trip. We are glad to hear that we make a difference and I will be sure to pass along the kind words to our staff. We... More 

Orlando, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 14, 2015 via mobile

I have realistic expectations when road traveling and booking a lower prices hotel, however I expect outdated and maybe a little run down- but not poor service and dirty rooms. I arrived at 2:38 pm after driving for 7 hours that morning. The front desk clerk was reluctant to greet me, and said check-in wasn't until 3:00- that I needed... More 

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Jessika128, Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 7, 2015

We booked this hotel for 1 night as myself and my son were going to Stone Mountain the next day. The staff were very friendly and the establishment was clean. The rooms were not fancy, but were very clean and nice. The room had a coffee pot, refrigerator, microwave and nice flat screen tv with cable. The only drawback was,... More 

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Karen T, Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. IT is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

Rented the hotel for 1 night and it was good. Hotel room was actually nice and spacious, it was clean and the wifi wasn't a problem. Had a lot of store around the hotel so we didn't have to go far. Breakfast was good and my boyfriend and I enjoyed the hotel room and we would recommend people here. Nice... More 

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Jo C, Very kind words, we thank you! We are happy you were able to enjoy your stay and relax We are glad to hear that we make a difference and I will be sure to pass along the kind words to our staff. We have a great team and they work very hard. We hope to see you... More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 14, 2015

I take reviews very serious since I base a lot of my decitions on them, so I try to be as detailed as I can. The hotel is in a very convenient and quite location. Before choosing this hotel I was looking at another one ( can't remember the name) and even though it was cheaper, it was located next... More 

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Dnisse82, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. As review are important to many of our guests, we are pleased you do as well and let everyone else know how... More 

Savannah, GA
Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed December 29, 2014

Hotel seems to be going through renovations and a change of ownership. This was a good deal for the hotel compared to others in the area. It is in a good location, safe, near stores, close to Stone Mountain. Room was average and clean, staff was ok. Breakfast was decent, there was more selection on the weekend than during the... More 

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Jtthjones, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 25, 2014

I booked a room here while I was in town for the Susan G. komen 3-day. The room was clean. The employees I interacted with were cordial and the continental breakfast wasn't bad at all. It was a good hotel for a decent price. I would stay again. I did not visit the pool. Very close to Walmart,numerous restaurants, and... More 

Was this review helpful? Yes 3
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Mykal F, Thank you for taking the time to write a review about our hotel with such positive feedback during the Susan G. Komen 3-day. I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so... More 

Mobile, Alabama
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 4, 2014

We were not sure what to expect since the rate was good. We were in town for an event that we attended in Stone Mountain Park. We were looking for a hotel with a lower rate. The check in experience was great and the woman at the front desk on 11/01/14 around 6pm was very friendly. We really appreciated the... More 

Was this review helpful? Yes 4
Angela C, Guest Relations Manager at Quality Inn - Stone Mountain, responded to this review

Dear Kristin W, Comfort, cleanliness, and customer service, have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving... More 

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