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All 10 Stone Mountain hotels

BEST WESTERN Stone Mountain

2.0 of 5 Motel   |   1595 East Park Place, Stone Mountain, GA 30087
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Ranked #8 of 10 Hotels in Stone Mountain
A recent review
5 of 5 stars reviewed 3 days ago
Mykal F
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133 reviews from our community

Traveler rating
    45
    39
    20
    14
    15
See reviews for
68
26
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I booked a room here while I was in town for the Susan G. komen 3-day. The room was clean. The employees I interacted with were cordial and the continental breakfast wasn't bad at all. It was a good hotel for a decent price. I would stay again. I did not visit the pool. Very close to Walmart,numerous restaurants, and... More

Was this review helpful? Yes 1
Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were not sure what to expect since the rate was good. We were in town for an event that we attended in Stone Mountain Park. We were looking for a hotel with a lower rate. The check in experience was great and the woman at the front desk on 11/01/14 around 6pm was very friendly. We really appreciated the... More

Was this review helpful? Yes 2
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear Kristin W, Comfort, cleanliness, and customer service, have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving... More

Maryville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We took a weekend getaway for our Son's 16th Birthday to Stone Mountain Park and were greatly rewarded with this hotel. The staff was very pleasant, the rooms were very clean and we slept great! (not a lot of noise, etc.). The location is great to get to and from the park without having to pay the price for the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear Menesa K, Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We... More

Eureka, Missouri, United States
Top Contributor
94 reviews 94 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 23, 2014

This hotel was well maintained. The entire staff we came in contact with were helpful. pleasant and happy. We were originally only going to stay one night but decided not to move to a different part of the city, staying a second night. Hotel was quiet. This is a hotel I would stay in again.

Was this review helpful? Yes 1
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear Carol H, Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Saint Louis, Missouri
Top Contributor
63 reviews 63 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed October 21, 2014

Pet friendly is what I needed, and they were. Wi Fi wasn't working properly or the television. The rooms were clean and close to the attraction we were visiting so for one nite it was ok. There is also alot of places to eat near this hotel

Was this review helpful? Yes
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear Rcairjam-Rhonda, We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to. I am sorry to hear you were not 100% pleased with your stay at our hotel. I sincerely apologize for any inconveniences you experienced during your... More

Crawford Georgia, United States
1 review
4 of 5 stars Reviewed October 16, 2014

I stayed at Best Western in Snellville, Ga and really enjoyed my short stay. Very clean and the staff were very friendly and professional. I would definitely stay there again. It was easier to access my doctor from this location and a lot less stressful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear Barbara B, Thank you for taking the time to review your stay here at our hotel just 10 minutes outside of Snellville. We are so pleased to hear that you were able to enjoy your stay, even though it was a short one. It is so wonderful to hear when a guest is happy and have enjoyed their stay.... More

Rockford, Michigan
1 review
1 of 5 stars Reviewed October 6, 2014

While staying here for our niece's wedding in the area, after the rehearsal our niece dropped off 3 gift bags for the two rooms of out-of-town guests. Our names were placed on the bags according to the desk person that received them from her, but we never received the bags. I checked on them as soon as I heard that... More

Was this review helpful? Yes
Angela C, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Dear GramB98, Please accept our sincere apologies for the issues you experienced during your recent stay. I can assure you that your complaints and issues are heard and will be resolved immediately. Our hotel has recently had a change in management and I can assure you that our new management team is working hard to assure we meet or exceed... More

Lakeland, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 29, 2014

We've stayed at the Stone Mountain Best Western three times now. We've found the staff caring and helpful even when requiring a roll-away bed. It's a great place to stay! We would recommend staying at the the Stone Mountain Best Western Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We thank you for your loyalty and look forward to serving you again in the future! More

Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2014

Really not bad, however we did not like coming back from a long day of sightseeing to a room that was not made up.We were apologized to, but no explanation given. When this happened at a Holiday Inn Express in Kentucky in May, we were given a discount off our rate for the issue, nothing provided here.. Breakfast was free... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

Thank you for taking the time to complete our survey and share your experience! We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again to show you how we are improving. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2014

This hotel was extremely filthy and smelled like some type of ghetto crack hotel. The staff were extremely rude at check in. The beds in the hotel room were very hard and you could hear the spring coils moving and bulging into my wife's and I backs. We asked for another room and the bed and condition of the other... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Stone Mountain, responded to this review

I regret to discover that you weren't thoroughly impressed with our accommodations and services during your most recent stay. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Your feedback... More

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Additional Information about BEST WESTERN Stone Mountain

Address: 1595 East Park Place, Stone Mountain, GA 30087
Phone Number:
Location: United States > Georgia > Stone Mountain
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Stone Mountain 2*
Number of rooms: 60
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Also Known As:
Stone Mountain Best Western

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