We made our reservations 6 months in advance. We reserved 2 suites and 1 regular room. We were called without warning to pay for our rooms 2 weeks in advance. Upon arrival, we were given 1 suite and 2 regular rooms. We simply asked for the price of the one room to be adjusted down $123.17 to match the price of the other regular room, and our credit card be refunded. The manager took 2 days before he would speak to us. He refused to refund us any money and claimed that his clerks had misquoted our rooms. He said he was actually going to charge us an extra $123.17 upon check-out, but he wouldn't and we would call it even. He would not even discuss it with us. We were shocked! more
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