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Holiday Inn Express Atlanta NW - Galleria Area

#3 of 13 Hotels in Smyrna
Certificate of Excellence
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2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
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Holiday Inn Express Atlanta NW - Galleria Area
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Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
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51 Reviews from our TripAdvisor Community

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Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • Mar-May only
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Charlotte,NC
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a tournament at Perfect Game and all in all, I'd stay here again. Room was very clean, modern enough and A/C worked great. If you're booking through PG's housing bureau, be careful to book only the nights you need. They have a contract with PG and make it nearly impossible to cancel if your plans change.

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We love it when our guests give us feedback. It is always fun having the different teams stay during the Perfect Game. A tip for next year for success with your stay dates: only make your reservations for the minimum number of nights and then extend... More 

Paris
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff were ALL so kind an helpful!! Breakfast was very nice and plenty of parking available. Mike the general manager was amazing!! So was the front desk staff: tre`, Amir, and casey! The ladies at the breakfast were very sweet as well. The housekeeping were kind too, just need to do a better job cleaning. Otherwise my experience was very... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Wow! What a great review! Thank you for the great comments and we are glad that you enjoyed your stay. We have an amazing staff! Hope to see you again soon! More 

Level Contributor
311 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for several nights here and only have positive things to say- it is convenient to the conference center, shopping, restaurants, and the interstate. The beds are comfortable and although my room was right next to the elevators, it was a quiet and peaceful nights rest. Parking is easy, wifi is good, safe location, nice breakfast and the front desk... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you so much for your great comments! We are so glad that you enjoyed your stay and had such a wonderful experience. Please be sure to stay with us again should your travels bring you to the area. Thanks again! More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel to anyone. I'm a Gold member with the Hilton and got this hotel for 15,000 points for one reward night. I checked in late as I was coming in from TX traveling to VA. I checked in around 8pm. When I walked into the hotel to the front desk, there was an unpleasant smell... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to speak with me regarding your recent guest experience. I am glad we were able to award you back the 15,000 IHG Rewards points that you used towards your stay. Thank you for your feedback. More 

Clayton, Georgia
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love this hotel! It's brand new, modern, clean, really nice pool and the location is ideal. I actually stayed here while taking classes at Ga Tech. The drive was about 15 minutes each day and super easy. There are a lot of restaurants and places to shop near the hotel. Plus the mall is 5 minutes away. I'll definitely be... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Well WOW! Thank you for the amazing review! I am so glad that you enjoyed your stay. Thanks for letting everyone know how wonderful your stay was. We hope to see you again soon should your travels bring you back our way! More 

Grand Forks, North Dakota
1 review
3 of 5 stars Reviewed June 19, 2015

I know this hotel is recently remodeled and I was let down. We stayed Monday June 15 to June 18. When we checked in, the GM (told us it was his third day) greeted us with a smile. I, too, work for an IHG property and was satisfied with his professionalism. The breakfast needs some work, but has the basics.... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to let us know about your recent guest experience. We apologize if you did not have the best experience. Your feedback allows us to constantly improve our guest experience and we appreciate your honesty and candor. Thank you again for your review. More 

Niceville, Florida
Level Contributor
129 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed June 17, 2015

After reading the reviews on this hotel and then stayng here I had to recheck to see if I was at the same place. I checked in at 4 PM, got my key and left to visit my son and daughter-in-law; never went to the room. There was a lot going on as they were filming a commercial there in... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review. We appreciate when our guests let us know about their stay. We apologize that we did not live up to your expectations and hope that you will give us another chance should you return the area. Thanks again for your review. Have a great day! More 

Jensen Beach, Florida
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 16, 2015

This is a newly reminded HI Exp. Although, I think this remodel is a step up or possible new style. The entire motel including rooms has a retro chic, almost European feel. Lots of oranges, green and dark wood. Plenty of room in my king room with chair, foot stool and writing desk. Dish TV gave more then enough choices.... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you so much for your review. We are so glad that you enjoyed your stay, we have worked very hard to create a productive and comfortable stay for our business travelers. We hope to see you again should your travels bring you to the area. More 

Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 12, 2015

As a frequent traveler and IHG member I truly can tell this hotel is great! Room was clean, big, modern and updated. Breakfast was okay ( I was looking for more healthy options), gym was good. Location is wonderful, a 15 minutes car ride to downtown Atlanta, near to the mall and many attractions. Free Parking. Staff very friendly and... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review! I am so glad that you enjoyed your stay! We are constantly evaluating and changing our breakfast options so please be sure to check back on your next stay. We hope to see you again should your travels bring you to the area. More 

Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015

I stayed here in May. Everyone at the front desk was so friendly, helpful and knowledgeable! Clean rooms, comfortable beds and great showers! The rooms were a little small for a one week stay but were great otherwise. Overall a great hotel and I would recommend it!! (We did have an internet outage while there, but the desk was so... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review about your recent stay. I am glad that you enjoyed the hotel. I can see how our standard room might be a little less comfortable if you are staying for a week. Next time I would suggest reserving one of our king rooms with a sofa bed that has some... More 

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