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Holiday Inn Express Atlanta NW - Galleria Area

2.5 of 5 2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
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Holiday Inn Express Atlanta NW - Galleria Area
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Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
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28 reviews from our community

Traveler rating
    17
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    2
    1
    1
See reviews for
6
8
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Birmingham, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is very nice. It is updated with leather furniture and the bed was nice, clean and had no bed skirts!!!!! Bed skirts are so out of date and they seem to be dirty most of the time because they drag the floor. This hotel had no bed skirts and the bed looked and felt great without them.... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thanks for the review. We love our breakfast ladies. They do such an amazing job with taking care of our breakfast guests. Thanks for staying, come see us again soon! More 

TN
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I normally love HIE and prefer it to most chains, but this one was a little odd. I felt like the company must be trying out some new ideas that don't always work. The lobby is very small, but inviting. I liked that the counter was low enough that it didn't feel like a huge barrier and it was near... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review of your recent stay. Unfortunately, the beds are here to stay. We test grouped a lot of travelers to come to that decision and actually most of our guests really enjoy the height of the bed. As far as pay per movies, that was something that we decided not to... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

New trendy room. Comfy bed and the breakfast was great. Even the scrambled eggs that are usually dry and rubbery were perfect. The staff was friendly. Showering was awesome with more then enough hot water. Larger then normal flat screen tv with too many channels to choose from. Close to alot of food and highways 285 and 75. I will... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Well thank you for a great review. We will definitely welcome you back with open arms on your next trip! It is always cool to hear great things about the hotel. Thanks again and see you soon! More 

Waterloo, Canada
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Part of a business trip to Atlanta, I was checked in at this hotel for 1 night. The conditions were horrible: -I was given a room at 2nd floor, located exactly across the elevator area. A background music was playing all night long and couldn't catch even 5 minutes of sleep. -When calling the main reception, I was told that... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your informative comments regarding your recent stay. We welcome your comments and in review did find that the agent did try to turn the music down. Unfortunately we do not have a maintenance individual on site 24 hours so we would have to wait until morning or possible relocate you to another room. I checked the room... More 

Dothan, Alabama
Top Contributor
56 reviews 56 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 17, 2015

My wife and I had spent two nights at this hotel while in the area for a Martina McBride concert held at the Cobb Energy Centre less than two miles away. The hotel was about a half mile from Cumberland Mall and many great restaurants to dine at and enjoy the night life. A buffet breakfast is included each morning... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review. I am sure that Martina blew the roof off Cobb Energy with those vocals! I am so glad that you enjoyed your stay and apologize that you had to get on the floor to operate the safe. We never want guests to be their own cat burglar when it comes to their own safe. We... More 

USA
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 14, 2015

This property was recently remodeled and they did a very nice job. The breakfast includes some kind of eggs (srcambled, fried or omelette of some type) sausage or bacon, turkey sausage, biscuits, toast, english muffins, pancakes, real butter, etc. It not just a limited continental type breakfast. The rooms are well appointed with a very large flat screen TV, well... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Wow, now that is not your everyday guest review. Thank you for taking the time to write such an amazing review. Nothing better than getting feedback from our guests. Ugh! Those luggage carts are our achilles heel. When we opened we thought it would be fun to have carts that were a little different and somewhat futuristic...man were were wrong..EPIC... More 

Knoxville, TN
Top Contributor
54 reviews 54 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2015

This was the first time that I stayed at this hotel, and it was a good stay. I wish there was a little more room in the area outside of the elevators on the floors above the lobby, as it can be a tight fit for a person with luggage to get by anyone getting on/off of elevators. The inside... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Jackpot! Thank you for your great comments on our hotel! We are very proud of the design and its cool modern feel. Sorry to hear about the squeeze in the elevator landing but hopefully you got to know someone and made a new friend. Hopefully you will stay with us again should your travels bring you to Smyrna, Georgia! More 

Savannah, Georgia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 11, 2015

We were very happy with this hotel. Clean, new furnishings, quiet area, and a great breakfast. At $72 this is a steal! Staff is very nice and helpful, and the breakfast staff were amazing, refilling food and paper goods continually. Great coffee in decent sized cups, too!

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your comments regarding your most recent stay. I hope you made off like a bandit with the steal of a deal and our amazing breakfast buffet. We hope to see you again soon! More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 31, 2014

Its been awhile since I stayed in a Holiday Inn Express. Was very impressed with what appeared to be a recent remodel. The hotel was very inviting and had a modern flair. Room was clean and bed was excellent. Would definitely stay at this location again.

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay with us. I am glad that you had a great experience with us and hopefully you will tell your friends about our wonderful little hotel. See you again soon! More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here for a week (October 27-31) and I enjoyed my stay. The room that was given is in the upper floor and it was nice and clean. Its room with a king size bed, free WiFi is excellent and the free breakfast selection is quite good and the outdoor pool too. The front desk personnel are all very... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

So glad that you enjoyed your stay! Even more excited about your wonderful comments, we really love hearing feedback from our guests. Don't forget to keep us in mind for when you are in the area again! More 

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Additional Information about Holiday Inn Express Atlanta NW - Galleria Area

Address: 2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
Phone Number:
Location: United States > Georgia > Smyrna
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Atlanta NW - Galleria Area 2.5*
Number of rooms: 139
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Also Known As:
Cobb Galleria Hotel Smyrna
Holiday Inn Smyrna
Holiday Inn Express Smyrna
Smyrna Holiday Inn

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