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Holiday Inn Express Atlanta NW - Galleria Area

#1 of 13 Hotels in Smyrna
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2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
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Holiday Inn Express Atlanta NW - Galleria Area
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70 Reviews from our TripAdvisor Community

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Crestwood, Kentucky
Level Contributor
155 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here on a Friday and Saturday night. Room was nicely furnished and very clean. The television was very large for a hotel room. The free breakfast was hot and very good. There are a lot of restaurants within a short drive. The nightly rate was very reasonable.would stay here again.

Helpful?
Thank Douglas H
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Overall I was pleased with my stay at this Holiday Inn Express. The decor in the lobby area was pretty and well kept. The breakfast area was clean and the staff was friendly. The room was clean but for some odd reason, they left a dirty washcloth in the bathroom. Nevertheless I got this room for a really good price... More 

Helpful?
Thank Kimberly T
Augusta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is clean and offers breakfast. Good choices for breakfast. The bed was heavenly and the staff at the front desk was extremely helpful. Close to the mall and other stores. Arrive late evening, left the next morning. Had a front room with a sitting area.

Helpful?
Thank sbtraveler2013
Saint Louis, Missouri
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Stayed here for a night on our way to FL. We booked two rooms. The boys and I stayed in one room. It was clean and comfortable. The only problem we had was the toilet wouldn't flush in the morning. My wife and daughter stayed in the other room. The room smelled musty. The bathtub's drain was clogged and wouldn't... More 

Helpful?
Thank piontek96
Michael C, General Manager at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

First and foremost, I would like to apologize for this issues you experienced at our location. If you can give me a call at 770-435-4990 is would be greatly appreciated. Michael Christian General Manager. More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 28, 2015

This was so much better than I thought it was going to be. Driving from Chicago to Ft Myers we stopped here for the night. First person helping us was getting off and not so friendly. The person in the office came around and was as nice as could be. Stayed in a room with a bed and a sofa... More 

Helpful?
Thank theglong
Georgia
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 27, 2015

Quick overnight stay. Got good price on Priceline Express Bids. Very nicely decorated with modern décor which is surprising when so many reasonably priced hotels are badly in need of updating. Small staff but very pleasant and helpful. Very nice amenities such as hot chocolate and fruit in lobby all day, good magazines to read, nice computer area, free wi-fi,... More 

Helpful?
Thank luvtotravelAtlanta
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015 via mobile

I have started staying at this HIEX now for a few weeks. The rooms have a very different layout than conventional hotel rooms. It's very clean and the staff is very accommodating. The gym has a lot of up to date equipment and has a hot yoga room. The beds are very new and comfortable. Not like most hotels where... More 

Helpful?
Thank Brandon M
Michael C, General Manager at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you so much for your review. I understand that we have a unique layout and glad to hear that you still enjoyed it. More 

Mooresville, North Carolina
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 30, 2015

Stayed here to attend a conference and the location was excellent. Free, hot, buffet breakfast was much better than expected. The gym was small but well equipped. The room was clean, comfortable and roomy.

Helpful?
Thank KDTNC
Orlando, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

This hotel was in a very nice place in north west Atlanta off 75. My gf and I liked this place a lot. Area was clean, hotel was clean and comfy and the king bed was clean and comfy as well. Obviously clean and comfy is the theme here. A few things that turned me of a bit were that... More 

Helpful?
Thank 3rdFreemanBro
Largo, Florida
Level Contributor
3 reviews
2 of 5 stars Reviewed November 9, 2015

My friend who is handicapped and I stayed in the hotel for 6 nights. She booked the handicapped room and saw a picture online of the room which showed a roll in shower with a seat. When we arrived and went to the "handicapped room", we found no roll in shower or seat. The toilet was not a raised toilet... More 

Helpful?
Thank Cecilia J
Michael C, General Manager at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Again, I am so sorry about the issues that you experienced at our location. I know when we spoke, you stated that you would send me an email. I never got the email, so I have now forwarded this information my corporate office. Again, thank you for staying with us! More 

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