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Holiday Inn Express Atlanta NW - Galleria Area

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2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
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Holiday Inn Express Atlanta NW - Galleria Area
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Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
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33 reviews from our community

Traveler rating
    19
    9
    3
    1
    1
See reviews for
7
9
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (33)
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    (5)
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    (8)
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    (11)
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1 review
3 of 5 stars Reviewed 1 week ago

Not a bad location at all but, traffic can be a nightmare from Smyrna to Downtown, Atalanta. Several fast food places to eat about 1 minute walk and more 2-5 minutes drive away from hotel. Also hotel insulation between rooms and hallways it's pretty poor and with that comes the loud noises thru the night. Good luck if your get... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review of your most recent stay. We apologize that you did not have the best stay. We definitely will use your feedback to help us improve future guest stays. More 

Southampton, Canada
Top Contributor
125 reviews 125 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is about 2 miles off of I-75 but worth the drive. Easy to find. In a great area. Carabbas directly across the street Cumberland Mall close by. Lots of restaurants within 2 mile radius. Staff very pleasant. Hotel has been totally renovated & rooms are lovely....very modern, almost European. Beds are comfortable & have both hard & soft pillow.... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Yay! We are so glad that you enjoyed your stay! We are HUGE fans of those signature cinnamon rolls as well. We will make sure our staff gets to read your great review. Come back and see us again soon! More 

Lexington, South Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a teacher and was on a field trip with my students in Atlanta and this is where our travel agent put us up. We could have not been put up at a nicer hotel! I typically like HIE as a go to for hotels, but this hotel was modern and chic. The lighting is pretty neat in the... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review! We are so glad that your stay was a pleasant one. As a hotel, we are getting quite good at hosting student groups and getting them in and out of breakfast in a timely manner. Please be sure to say with us again should your travels bring you back our way. More 

Zeeland
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located in a busy area. There are a few restaurants on the same block, but most require crossing busy streets that are not walker friendly. The hotel is very nice. The rooms have a modern decor and seem to be designed for the business traveler. There are lots of plugs and a comfortable office chair. The... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review. I am glad that our staff was able to correct your challenge quickly and get you in to one of our great rooms. Yes, I love our beds too! They are super comfortable and put you right to sleep. Thanks again for your review, I hope you will stay with us again soon! More 

Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 1, 2015

This was our first time staying at this Hotel or any HI Express. Usually stay at another hotel nearby but the reviews appeared positive so we thought we would give it a try. We have seen this hotel before Holiday Inn purchased and remodeled it. Would not have stayed at the previous owners. Arrived right at the start of rush... More 

Was this review helpful? Yes 1
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Wow, now that is probably one of the most information reviews I think I have seen in a long time. There is nothing better than a detailed guest review. Let me see if I can address some of your comments... 1. Yep, useless! We completely agree, when we ordered those luggage carts we were so excited because they are the... More 

Birmingham, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2015

This Holiday Inn is very nice. It is updated with leather furniture and the bed was nice, clean and had no bed skirts!!!!! Bed skirts are so out of date and they seem to be dirty most of the time because they drag the floor. This hotel had no bed skirts and the bed looked and felt great without them.... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thanks for the review. We love our breakfast ladies. They do such an amazing job with taking care of our breakfast guests. Thanks for staying, come see us again soon! More 

TN
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 9, 2015

I normally love HIE and prefer it to most chains, but this one was a little odd. I felt like the company must be trying out some new ideas that don't always work. The lobby is very small, but inviting. I liked that the counter was low enough that it didn't feel like a huge barrier and it was near... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review of your recent stay. Unfortunately, the beds are here to stay. We test grouped a lot of travelers to come to that decision and actually most of our guests really enjoy the height of the bed. As far as pay per movies, that was something that we decided not to... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2015

New trendy room. Comfy bed and the breakfast was great. Even the scrambled eggs that are usually dry and rubbery were perfect. The staff was friendly. Showering was awesome with more then enough hot water. Larger then normal flat screen tv with too many channels to choose from. Close to alot of food and highways 285 and 75. I will... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Well thank you for a great review. We will definitely welcome you back with open arms on your next trip! It is always cool to hear great things about the hotel. Thanks again and see you soon! More 

Waterloo, Canada
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 29, 2015

Part of a business trip to Atlanta, I was checked in at this hotel for 1 night. The conditions were horrible: -I was given a room at 2nd floor, located exactly across the elevator area. A background music was playing all night long and couldn't catch even 5 minutes of sleep. -When calling the main reception, I was told that... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your informative comments regarding your recent stay. We welcome your comments and in review did find that the agent did try to turn the music down. Unfortunately we do not have a maintenance individual on site 24 hours so we would have to wait until morning or possible relocate you to another room. I checked the room... More 

Dothan, Alabama
Top Contributor
72 reviews 72 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 17, 2015

My wife and I had spent two nights at this hotel while in the area for a Martina McBride concert held at the Cobb Energy Centre less than two miles away. The hotel was about a half mile from Cumberland Mall and many great restaurants to dine at and enjoy the night life. A buffet breakfast is included each morning... More 

Was this review helpful? Yes
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review. I am sure that Martina blew the roof off Cobb Energy with those vocals! I am so glad that you enjoyed your stay and apologize that you had to get on the floor to operate the safe. We never want guests to be their own cat burglar when it comes to their own safe. We... More 

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