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Holiday Inn Express Atlanta NW - Galleria Area

#2 of 13 Hotels in Smyrna
Certificate of Excellence
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2855 Spring Hill Pkwy SE, Smyrna, GA 30080 (Formerly Cobb Galleria Inn)
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Holiday Inn Express Atlanta NW - Galleria Area
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Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
Holiday Inn Express Atlanta NW - Galleria Area
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41 reviews from our community

Traveler rating
    21
    12
    5
    2
    1
See reviews for
9
10
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Evans
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean and updated hotel. The beds were super comfortable. We came in the back doors not realizing it due to our Navigation. When we realized where the check in desk was located, we were greeted by one friendly smile and one sour face. The nice, smily lady was very professional, welcoming and pleasant, while the other lady made us feel... More 

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Safety Harbor, FL
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel using Rewards points. Little did we know when we checked in that they would charge a $20 deposit fee on our credit card. I discovered this charge while reviewing my credit card statement. I called the Rewards line and was told they would look into it and get back to me within 48 hours. I... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Hello and thank you for your review. Thank you for being an IHG Rewards member. I think there was a miscommunication in the term "deposit." When you check in to our hotel and present your debit or credit card, we authorize your card for room and tax and then an additional amount for incidentals should you rent a movie or... More 

Brookeville, Maryland, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It is always good to go back to Atlanta, and this hotel was a nice respite in the pleasant merry-go-round of well-placed buildings not to far from downtown. The first noticeable thing about this hotel was the interior design, oh-boy! It was an uncharacteristic vintage, circa 1950's-60's, very colorful and would seem inappropriate for a hotel if its colors and... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

what a great review! Thank you for taking the time to let us know how your stay went. We are so glad that you had a positive guest experience and hope you will come back to see us soon. More 

Downers Grove, Illinois
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Lots of hotels to choose from in this area and I have stayed at most. This is my favorite. Newly updated and comfortable room. They have found a way to make both the business or pleasure traveler comfortable with amenities needed by both. This hotel is very clean and the staff is very friendly. They offer pancakes as a night... More 

Was this review helpful? Yes 1
davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Yayyyyy! We're your favorite! Very exciting to here and it means a lot coming from what sounds like a seasoned traveler. Thanks for taking the time to let us know about your recent stay. See you soon! More 

Frankfurt, Germany
Top Contributor
84 reviews 84 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: conveniently located around shops and restaurants, close to the highways into town, clean, good tv channel selection Cons: when someone showers around your room it sounds like jet fighter taking off, beds are really uncomfortable and gave us back pain

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review about your recent stay. I apologize if it was not what you expected. I hope that you will give us another try to see just how wonderful the hotel is. Thanks again! More 

Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this location with our intercontinental flight as a package. Clean property, well maintenanced. Nice breakfast room Close to Cumberland Mall for shopping or lunch/dinner. Close to the Interstate so you can be in Downtown in about 20 minutes or less.

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Why thank you Seb for the great review. We are so glad that you enjoyed your stay! Hope you had a safe flight home. Come back and see us again soon! More 

Cardiff, United Kingdom
Top Contributor
184 reviews 184 reviews
95 hotel reviews
391 helpful votes 391 helpful votes
4 of 5 stars Reviewed April 20, 2015

We booked a King Leisure Room and turned up late (about 8:30pm) but there were still plenty of free parking. Check in was quick and staff were friendly. There were plenty of places nearby to eat. Panda Express is only a few yards away. The hotel is modern and funky. The room was very comfortable with a big TV. I... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Well thank you for such wonderful comments! We are glad that you enjoyed your stay at the hotel and we exceeded your expectations. You should have stayed the whole week, we would have loved to get to know you! LOL! Thanks so much again, hopefully you will stay with us again should you be in the area. More 

1 review
3 of 5 stars Reviewed April 5, 2015

Not a bad location at all but, traffic can be a nightmare from Smyrna to Downtown, Atalanta. Several fast food places to eat about 1 minute walk and more 2-5 minutes drive away from hotel. Also hotel insulation between rooms and hallways it's pretty poor and with that comes the loud noises thru the night. Good luck if your get... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for taking the time to write a review of your most recent stay. We apologize that you did not have the best stay. We definitely will use your feedback to help us improve future guest stays. More 

Southampton, Canada
Top Contributor
125 reviews 125 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 5, 2015

Hotel is about 2 miles off of I-75 but worth the drive. Easy to find. In a great area. Carabbas directly across the street Cumberland Mall close by. Lots of restaurants within 2 mile radius. Staff very pleasant. Hotel has been totally renovated & rooms are lovely....very modern, almost European. Beds are comfortable & have both hard & soft pillow.... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Yay! We are so glad that you enjoyed your stay! We are HUGE fans of those signature cinnamon rolls as well. We will make sure our staff gets to read your great review. Come back and see us again soon! More 

Lexington, South Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 28, 2015

I am a teacher and was on a field trip with my students in Atlanta and this is where our travel agent put us up. We could have not been put up at a nicer hotel! I typically like HIE as a go to for hotels, but this hotel was modern and chic. The lighting is pretty neat in the... More 

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davidsales2855, Director of Sales at Holiday Inn Express Atlanta NW - Galleria Area, responded to this review

Thank you for your review! We are so glad that your stay was a pleasant one. As a hotel, we are getting quite good at hosting student groups and getting them in and out of breakfast in a timely manner. Please be sure to say with us again should your travels bring you back our way. More 

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