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Comfort Inn & Suites Galleria

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2800 Highlands Parkway, Smyrna, GA 30082
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1 room 1 guest
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Comfort Inn & Suites Galleria
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94 Reviews from our TripAdvisor Community

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Traveler rating
    33
    23
    10
    17
    11
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38
18
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bitburg, Germany
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in a king suite. It was a spacious room, and everything looked clean. Great whirlpool that fills up fast. Fair price for what you get. Great customer service, they had that southern hospitality that makes you feel right at home. The area seemed safe and, it's not far from the Cumberland mall.

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Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 19, 2015

Never stayed in this part of the Atlanta metro area but it was ok. The folks at the front desk were really nice and knowledgeable on how to get around the area. Didn't get recognized for being a platinum member bur I'm getting used to that. The hotel, like most, is a little dated and could use renovating but our... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 16, 2015 via mobile

The worst hotel I've ever stayed in. My family took a trip from Charlotte to Atlanta to go to the zoo and aquarium, we booked this hotel online, sight unseen. The photos were much better online than in person. The hotel is old and in need of repair. It's in a bad neighborhood. We got three separate rooms because we... More 

Was this review helpful? Yes 1
Sun City Center, Florida
2 reviews
5 of 5 stars Reviewed July 3, 2015

We stayed at this hotel for 4 nights, as a result of an auto mechanical failure on I-75, and the car had to be fixed. The overall experience, from the General Manager to the entire Staff was superb, professional, and very personal. They went out of their way to make us feel at home, took care of all our needs... More 

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Hattiesburg, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2015

This was by far the WORST OF THE WORST choices that we made when we decided to use this hotel as our choice for the annual church trip for our youth. We chose the Comfort Inn & suites Galleria in Smyrna, GA. Our vehicles were broken into on the first night of our stay even though there were security cameras... More 

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Bartlett, Tennessee
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015

Too expensive!!! (there are other hotels in the vicinity that are much better and less expensive) Horrible bedding; hotel in desperate need of updating. We had to change rooms because of cigarette smoke and the second wasn't much better. Threadbare towels and 6 inch mattresses, are you kidding? We were using points for 4 nights and left after one. I... More 

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Bethlehem, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 1, 2015

Hotel undergoing renovations Sign said to be completed by February, 2015. Not finished yet. Room seemed clean but furniture was very beat-up. Toilet wobbled on floor. Nearby restaurants limited to fast food. I cannot say for certain, but I believe I may have gotten bug bites from the room as I developed welts on my arm the following day

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Hixson, Tennessee
1 review
5 of 5 stars Reviewed May 3, 2015

Have stayed at numerous Comfort facilities...BUT the friendly, HELPFUL staff from front desk, housekeeping, & breakfast hostess (who gave my 2 yr.old grandson a book he wouldn't give up!!!)...so made our weekend such a wonderful stay...clean rooms & linens, many choices for breakfast--food was hot, well prepared---fresh baked cookies in evening..all made our "mini-vacation" a delight!!!--Gran Gran

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Shehzad L, Public Relations Manager at Comfort Inn & Suites Galleria, responded to this review

Thank you very much for choosing to stay with us! So happy to hear you and your family enjoyed! We look forward to having you back very soon! Thank you once again. PS: We will keep the fresh cookies ready! More 

Seattle, Washington
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

The rooms in this hotel have recently received an upgrade. The new furniture hasn't been delivered yet. The common areas are awaiting upgrades. The front desk person was very friendly when we checked in. She told us about nearby eateries and places to shop. It wasn't as close to the Galleria shopping center as we thought it would be, but... More 

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Shehzad L, Public Relations Manager at Comfort Inn & Suites Galleria, responded to this review

Thank you for taking the time out to leave us a review and also thank you for choosing to stay with us. Glad to hear you enjoyed some of our new renovations. Look fwd to having you back in the near future, by then we should be complete with everything! Thank you once again! More 

Kuwait
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

I travel a lot, and was very pleased with my four day stay, and found it to be great value for the money. The staff is very friendly and welcoming, which really sets a positive tone for the entire stay, right folks? The rooms are very clean and spacious and the daily breakfast is really quite good, and the menu... More 

Was this review helpful? Yes
Shehzad L, Public Relations Manager at Comfort Inn & Suites Galleria, responded to this review

Hi there, thank you very much for choosing to stay with us and also taking the time out to leave us a review. We really appreciate it and look fwd to serving you again in the future. We consider ourselves lucky to have great guests like you! More 

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