Excellent amentites for a smaller hotel!!! 24/7 menu is a plus!! The room was very well decorated and staff the was very personable and helpful!! Free breakfast in the morning with a good varitey and excellent breakfast sandwiches!!!

This is the second time we have stayed at this hotel. Both times we had issues with traffic noise (stayed on both sides of the hotel). The room was very nice. I really like that the sink is outside of the bathroom. Having 3 daughters it works out well. The one down side to this is that the bathroom is... More

I have been to many hotels and by far this is the best one I have ever visited. My daughter and I stayed two night. We arrived earlier than our 3pm check in. I asked if it was possible to check in early. It was. The staff was friendly and warm and made us feel completely welcome. We were on... More

Stayed here for 2 nights with my family. The hotel is undergoing some renovations on the lower levels but didn't effect us in any way other than a few odd smells now and again. Large room with amenities and a really good buffet breakfast. The location is good for eating places and it is a 20 min drive into the... More

Since we have a small pet we travel with, we always make sure we stay at a pet friendly hotel. When we made the reservations they told us they accept pets under 50lbs. Our dog is only 9lbs. Whe we checked in and announced that we were going to bring in our dog that's when they told us that we... More

My husband and I were on a romantic weekend getaway and started out at the Doubletree Suites, which we were not happy with, so we switched hotels after the first night. We both agreed that we wish we had stayed at this Hyatt Hotel the first night as well. The staff was amazing, the lobby was beautiful, and the room... More

We all noticed by now that Hyatt needs to invest some serious money to make its Hyatt Place brand competitive again. This particular property is no exception: It is pretty tired looking and in some need of renovations. In addition, my room was not properly cleaned - I found hair all over the place....pretty gross! Sharing my comments with the... More

We had a great stay at this Hyatt Place. The rooms are clean and well accommodated, the staff were all professional and friendly, the wireless internet and parking are free and the breakfast was also very good and free. This hotel is one of the best values in the Cumberland Mall area. There are also numerous restaurants just up the... More

Standard Hyatt Place. The hotel is having some renovations completed which did not have an adverse effect on the stay. What I like best about this hotel is its location restaurants. While the Smyrna area is not Midtown a short (1.5 miles) drive to the mall yields some excellent choices, i.e. Cheesecake Factory, Maggianos. Excellent staff, excellent breakfast bar. As... More