We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Smyrna hotels

Extended Stay America - Atlanta - Cumberland Mall

2.5 of 5 Hotel   |   3103 Sports Avenue, Smyrna, GA 30080 (Formerly Homestead Studio Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Atlanta - Cumberland Mall to your Saves list
Extended Stay America - Atlanta - Cumberland Mall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
54%
Ranked #8 of 13 hotels in Smyrna
A recent review
4 of 5 stars Reviewed June 10, 2014
tn116aa Nashville, Tennessee
  • Overview
  • Reviews (50)
  • Photos (13)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
Write a Review

50 people have reviewed this hotel

Traveler rating
    14
    11
    8
    8
    9
See reviews for
8
5
12
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Cayce, South Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2014 via mobile

The room had the most horrible smoke smell as soon as we walked in... There were dead bugs on the floor... And I was amazed at how many cigarette burns were in the blankets and chairs.. The housekeeping staff decided to scream and yell at 7:00 a.m. outside the windows in Spanish..

Was this review helpful? Yes 1
Sanford, Florida, United States
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 10, 2014

In a nutshell... * Filthy room * Pubic hairs stuck to the walls in the shower * Pubic hairs entangled in the bed blankets * Filthy floors in the room * Moldy areas throughout the bathroom * Room stinks * Walkways/common areas filthy * Poor management and staff This particular Extended Stay seems to have poor management and is, overall,... More

Was this review helpful? Yes
Nashville, Tennessee
1 review
4 of 5 stars Reviewed June 10, 2014

A very friendly and helpful management team who are always available to assist with any concerns that may arise... For those who are traveling short or long term, i would recommend staying at this hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

I appreciate you taking the time to post a review of our hotel. I am glad that you were pleased with our friendly, helpful staff during your stay with us. I will be sure to share your kind remarks with our team. As well, it's great to hear that you would recommend our hotel to others. Thank you for choosing... More

Thompson s Station, Tennessee
1 review
5 of 5 stars Reviewed June 10, 2014

I have been staying 3 nights per week for business for a year. The room is always clean and ready when I arrive. The location is very convenient. The staff is very friendly and concerned about my stay. Shirley (mgr.) actually called my home one Sunday because she noticed I did not have a reservation for that week. She said... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

Thank you so much for posting such a great review of our hotel. I am glad that your room is always clean and that you enjoy our location and our friendly staff. As well, it's great to hear that you are pleased with our comfortable beds and that we provide you with a "home away from home" experience. We look... More

1 review
4 of 5 stars Reviewed June 6, 2014

I had a great stay in this place.Well located area with many conveniences. I would certainly recommend it to anyone who wants to have a long stay in this area. The neighborhood has many possibilities that you might enjoy.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

I appreciate you taking the time to write a review of our hotel. It's great to hear that you enjoyed our location and your stay with us overall. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us again in the future. More

Pensacola, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 4, 2014

This particular hotel needs an overhaul in management and procedures. After reading the online reviews, I threw caution to the wind and decided to give this hotel a try. I have stayed in other Extended Stays in the area and never have I had such an unsatisfying experience. The quality of rooms are sub par and definitely not worth the... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 3, 2014

The Extended Stay - ATL Cumberland Mall is cost effective lodging for a TX transplant who still maintains a home in another state. The cost, the professional front desk and housekeeping staff, and the location are ideal for work in downtown ATL as well as shopping and living on a budget. The MGR-Ms. Shirley, the front desk staff -Tim, Marvin,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

I appreciate you taking the time to write such a warm and positive review. I truly appreciate your comments regarding all the associates and the customer service that each has given to you. Thank you again for sharing your comments with us. We look forward to making sure we continue to give you the customer service you deserve in the... More

Smyrna, Georgia
2 reviews
1 of 5 stars Reviewed May 28, 2014

This hotel never cleans your room they inspect your dirty towel! Too personal when they hold you towels up in front of a group of people coming in. They tell you what you can get at the free breakfast bar, if you ask for anything you are greeted with an addituid. And 9 out of ten times it's a no,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

Wanda - I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the bathroom door being locked is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be working to make sure your experience is not repeated. As well,... More

Concord, NC
Top Contributor
56 reviews 56 reviews
34 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed May 5, 2014

This was a tough place to review. I needed a last minute hotel where I would arrive late and leave early, so I went to one of the auction sites and got this 2 star for $32 dollars! Wow! In Atlanta? Anyway, I checked into the hotel which still had a Homewood Suites placard near the lobby, and got my... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that the condition of your living room did not meet your expectations. I will be meeting with our staff to review your comments to ensure your experience is not repeated. Still, I'm glad to hear that you enjoyed your comfortable bed, our free Wi-Fi and... More

Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed April 30, 2014

I found this hotel through Hot-wire and originally purchased a room with two double beds. Well the day that I was leaving for Georgia a staff member from the hotel called to tell me that they were overbooked and didn't have anymore rooms with double beds. However the staff member offered me a king bed suite with a sleeper sofa... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Extended Stay America - Atlanta - Cumberland Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Atlanta - Cumberland Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Atlanta - Cumberland Mall

Address: 3103 Sports Avenue, Smyrna, GA 30080 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Georgia > Smyrna
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Cumberland Mall 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Orbitz, Travelocity, Tingo, Priceline, BookingOdigeoWL, Hotels.com, Venere and Otel so you can book your Extended Stay America - Atlanta - Cumberland Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Atlanta/Cumberland Hotel Smyrna
Homestead Smyrna
Homestead Suites Smyrna
Homestead Studio Suites Smyrna
Smyrna Homestead Suites

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Smyrna with
any amenities

Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
137

Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Cumberland Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer