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Baymont Inn & Suites Smyrna

2.0 of 5
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5130 South Cobb Drive, I-285, Exit 15, Smyrna, GA 30082
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1 room 1 adult
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99 Reviews from our TripAdvisor Community

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Hamilton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 29, 2015

couldn't find the hotel with information given. called twice to get the directions completely. were told breakfast was at 6 only to find next morning not until 7:30. Bed very small and mattress was sagging. very uncomfortable.

Review collected in partnership with Baymont Inn & Suites

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1 Thank jandB1856BB

Travelers are raving about these Smyrna hotels

Champaign-Urbana, Illinois
Level Contributor
5 reviews
2 of 5 stars Reviewed December 14, 2015

pool was cold. pet friendly meant a 40 charge for 2 nights. beds were tiny. television was small. remote did not work. hottub not working. no laundry bags. the morning staff was rude. The maids were rude. The room was quite small. I told them when I made the reservation that I had a small dog. the front desk called... More 

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Thank burtspatulacity
Bethel Park
Level Contributor
103 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

Maybe we got lucky & got a great room, because I don't understand the negative reviews? We stay for 6 nights, no complaints. The room was clean, beds had new mattresses which were great, new, clean, comfortable linens...which were replaced every 2nd day. Front desk employees were awesome. There was a mild odor of cooking spices (???) when entering the... More 

Helpful?
Thank Blaise H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2015

Would not recommend to stay in this hotel. Night shift manager is harsh and not at all polite. Even the breakfast was consistence. i found bed bugs and the night shift manager told that he need to talk about this manager and he can't take the decisions of refunding back my money. Never gonna stay back this hotel

Helpful?
1 Thank HI H
Mi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 5, 2015

The sink is not even in the bathroom, The bed was comfortable the first night after that I was dying! I felt like the princess and the pea! Lumpy mattress! People were smoking weed! Breakfast was nasty! It's way over priced for what I paid! The pool and hot tub are cold! So that's a no go! I will try... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank willo503
Piedmont, South Carolina
1 review
2 of 5 stars Reviewed November 17, 2015

I booked last minute and should have took more time to look for a better opinion. They try to charge you a little more for free breakfast? Like seriously? The breakfast bar was horrible! You would be better off just going to ihop across the street or getting snacks from the gas station. It didn't feel welcoming either. One lady... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank H8594SQamberc
Huntsville, Alabama
1 review
4 of 5 stars Reviewed November 3, 2015

Really like the staff here. Second time staying. Wish the breakfast was a little better but overall its a great place to stay. Would recommend.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank tammeyb2015
kimpatel p, Manager at Baymont Inn & Suites Smyrna, responded to this review

Thanks tammy for this valuable response and appreciate about your response which will help other customers to stay at our hotel... More 

Baltimore, Maryland
1 review
1 of 5 stars Reviewed October 27, 2015

Customer support was horrible, attendant insisted and argued that I had sufficient funds on my credit card, which was incorrect. The first couple times he attempted to process my transaction he stated the service declined. Then a friend of mine went through the exact same thing with the credit card system and denial from the attendant.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank S1789DBericw
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