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All 13 Smyrna hotels

Residence Inn Atlanta Cumberland

3.0 of 5 Hotel   |   2771 Cumberland Boulevard, Smyrna, GA 30080
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Residence Inn Atlanta Cumberland
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87%
Ranked #1 of 13 hotels in Smyrna
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48 people have reviewed this hotel

Traveler rating
    27
    13
    6
    0
    2
See reviews for
13
7
8
17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had to relocate while restoration work was being done on our home. 2 weeks turned into 3. :-( But if you have to have a home away from home - this is the place to be! We checked it out ahead of time and knew that the studio would be way too confining when one of us works from... More

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you! Thank you! It means so much to us that you decided to share your experience with the world. Being on the road for long periods can be stressful and we are so happy that were able to make it a less stressful time for you. Having the complimentary services makes your life on the road easier and we... More

Smyrna, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I are currently staying in this hotel while my husband is on military orders. I have two young boys (2 yrs and 2 months.) The cleaning staff have been amazing!!!! Leticia and Elizabeth have gone above and beyond the call of duty! Leticia is so sensitive to schedule her cleaning visits around my children's nap time, she... More

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

A big thank you for taking the time to comment on the staff here that at the Residence Inn Atlanta Cumberland Galleria area. I shared your comments with them and they were blushing with pride. All of the staff enjoy taking care of our guests and we are so happy you decided to share your experience. Hope to see you... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

It was my first visit to the Atlanta area. The staff and service were quite exceptional illustrating a combination of professional and Southern hospitality at its best. I give kudos to Adam who addressed all of my questions and concerns at the front desk. He was definitely above and beyond, very accommodating, and good at putting my mind at ease.... More

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for all the kind things that you have said about the Residence Inn in Smyrna. We are here to serve you and appreciate your comments. Hope to see you again if you need a hotel in this area near to Cumberland Mall. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2014

I am in hotels between 48 to 50 weeks per year and have been doing so for the past decade. I travel extensively domestically and internationally as well. In doing so you can imagine that I am very particular on the type of hotels' I set up. Priorities never change (1) Good Nights Sleep (2) Value (3) Internet Access (4)... More

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for taking the time to complete this awesome, detailed review of the hotel. I shared it with the staff today and they all had huge smiles on their faces. We all take pride in making guest comfortable and productive while with us and I am so pleased that has been your experience. Thank you for continuing... More

Hyderabad, India
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 25, 2013

I stayed here for almost 3 months. Got a penthouse for $99/day. Breakfast is included, but since the breakfast menu never changes , you might get bored with it after a while. They also have an evening social , 4 days week, which is quite good. The great USP is location. Within a couple of miles from the hotel, almost... More

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you very much for such a detailed and kind review of the hotel. I am delighted that you took the time to comment as I see you are a world traveler and would be very aware of quality! We appreciate your time to help our hotel. Again thanks for spreading the word about our Residence Inn in Smyrna GA... More

Savannah, Georgia
Top Contributor
80 reviews 80 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 23, 2013

My husband and I stayed at this hotel for one night this past week, while visiting my daughter. It was honestly one of the nicest and cleanest and most comfortable hotel stays of my life! We will definitely stay there again in the near future, as my daughter only lives 3 minutes from there. The front desk staff was nice,... More

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Wow! Thank you for taking the time to write such a super review! We so love taking care of our guests that it heartwarming when have a great stay. We would love for you to make this your home away from home when visiting your daughter. Thank you and have an awesome Thanksgiving. Philippa Monthrope General Manager More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Super and attentive service for my wife and I and our two grown children and their families. There was an issue with hot water in the upstairs bath of one of the two suites we rented for the week and it too longer than expected and more than 2 reminders to get it fixed. However, in the end it was... More

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you giving us 4 out of 5 stars!!! We appreciate that rating so much. Sounds like the temp needed to be adjusted on the hot water in your room and I am regret that there was a delay in getting it fixed! Please accept my sincere apology. Otherwise sound like we took care of your family and would love... More

Top Contributor
54 reviews 54 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 20, 2013

I would like to say a word about your wonderful associates..one in particular "Adam". He went above and beyond to assist us. His thoroughness, follow-thru, willingness and professionalism very much impressed my husband and myself. This calibur of employee is rare indeed. He is "One of those employees" that makes Marriott properties preferred. It is a given that the room... More

Was this review helpful? Yes 1
residunwoody, General Manager at Residence Inn Atlanta Cumberland, responded to this review

WOW!!! I am so pleased and proud that you had such a positive experience here. We strive every day to take care of the hotel, each other and most especially you - our guests! I will read your comments aloud in our daily meeting so that Adam can be recognized in front of his peers. Again thank for taking time... More

Detroit, Michigan
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2013

The check in staff was outgoing and friendly. The room (single) was very clean and well-kept. Housekeeping staff was good, amenities were nice, location was close to major mall, other shopping locations, and easy access to freeway. Bathroom was *tiny* but water pressure in shower was very good. All rooms are exterior entrance, which surprised me, and the door to... More

Was this review helpful? Yes
residunwoody, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for taking time to write such a fair and wonderful review for us. I can see that you are well travelled so getting great comments from you means a lot. If you would like to send me an email directly about the room number so that we can check on the door that would be fantastic.... More

princeton
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Clean. Large. I repeatedly stay here. These are semi-attached units, with the appearance of Town Homes. Your units will be on either Ground floor, Second or third floor - all walkups. My preference is to not stay in a ground floor unit (I typically only have a single over nite bag).

Was this review helpful? Yes
residunwoody, General Manager at Residence Inn Atlanta Cumberland, responded to this review

So glad that you were pleased and happy with your stay!! Thank you for the great comments. Philippa Monthrope More

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Additional Information about Residence Inn Atlanta Cumberland

Also Known As:
Residence Inn Atlanta Cumberland Hotel
Residence Inn Atlanta Cumberland Hotel Smyrna
Residence Inn Smyrna
Smyrna Residence Inn
Address: 2771 Cumberland Boulevard, Smyrna, GA 30080
Phone Number:
Location: United States > Georgia > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Atlanta Cumberland 3*
Official Description (provided by the hotel):
Our smartly designed suites offer comfortable sleeping areas with plush bedding along with fully equipped kitchens and free high speed internet access. Guests can take advantage of our outdoor pool and unwind at our evening socials offering complimentary beverages and food. ... more   less 
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