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Residence Inn Atlanta Cumberland

#2 of 13 Hotels in Smyrna
Certificate of Excellence
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2771 Cumberland Boulevard, Smyrna, GA 30080
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Residence Inn Atlanta Cumberland
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Residence Inn Atlanta Cumberland
Residence Inn Atlanta Cumberland
Residence Inn Atlanta Cumberland
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73 reviews from our community

Traveler rating
    38
    23
    8
    1
    3
See reviews for
21
9
8
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Pierce
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at Residence Inn in Symrna last week for 7 nights. Check in was very quick and I was very pleased with room. 3 TVs! Fireplace is wood burning so I did not use...would have if it were gas during a few cool nights. Breakfast was average but well put together and everyone friendly. Price was very good for the... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

We made a last minute reservation to spend a day with some friends and we're greeted with the greatest hotel service I have ever received. We checked in late and received through and efficient information about our short stay. We were also placed right next to our friend so we were thrilled the hotel showed value in remembering that we... More 

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Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for your very kind commnets - we aim to please and so glad all of your touchpoints with staff had a great outcome. I shared your comments with Wendy & the team! Everyone had big smiles. The team here at Residence Inn Atlanta Cumberland Galleria are ready to service all of our guest needs. More 

loveland, Ohio, USA
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were traveling with our st. bernard and needed a place to stop that was pet friendly and convenient to I-75, we had Marriott certiicates so were looking for a Residence Inn. We were upgraded to one of the two floor suites and the rooms were what you would expect: clean, comfortable. Two floor and two bedroom suite would have... More 

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to trip a review. Hope we can wow you the next time with our location and evening social events with local flare. Thank you More 

Niceville, Florida
Top Contributor
114 reviews 114 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed here in January 2015 (forgot to critic) and went back again last week. Same issue both times, the breakfast is put up late (wasn’t all put out until 0725 on my January visit and was late again during my February visit; not completely put out. The fruit was near flavorless, like it had been frozen and thawed too... More 

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to comment. I have taken a look at the breakfast set up, times and offerings to make sure not other guests have any issues. Thank you and hope we can win your trust for the future. More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed March 4, 2015

I recently visited the Residence Inn on Feb. 17, 2015, the rooms were real nice and clean, updated appliances and most of great service. Kudos to the manager Jerod on his expertise in guest service and great knowledge of the area. He referred us to the Marietta Diner and it was absolutely amazing. Thanks Marriott for employing such great people... More 

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Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Great seervice and cleanliness are our top concerns! We are so happy that you had a great experience and hope that you select us on your next trip to the city. All the best. More 

Corryton, Tennessee, United States
1 review
5 of 5 stars Reviewed March 2, 2015

A last minute decision to stay in Atlanta after a long day of flying. Made reservations last minute through the 800 number and arrived to a kind gentleman who checked us in, went out of his way to get phone numbers for food delivery for us and gave us a map to find our room. The room was very nice... More 

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Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for selecting our hotel and for taking the time to write to kind review. Today I shared your comments with the staff and they were delighted. Again - thank you. More 

Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2015

Lots of space, complimentary breakfast. Convenient location, and if your stay is longer the "rooms" are fully equipped with kitchen , fridge, dishwasher. Friendly staff. If you are into cooking , but not into shopping you can have the hotel shop for your groceries, delivered to your room. Very good alternative to the typical hotel chains- it's different. In summer... More 

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Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to right such a kind review of the hotel. Hope you select us on your next trip to Atlanta. More 

Winston-Salem, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed February 23, 2015

My husband and I stayed in the penthouse suite. When we first walked in there was a distinct odor to the room so I went and purchased febreze and that helped some. In order to heat our food in the microwave we had to put the food to the left side or it all would fall off the rack. The... More 

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Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Sir I truly regret that you had such a poor experience here. We have replaced the mattress in that room and eliminated all cooking odors. We took your concerns seriously and are grateful to have the opportunity to change that for future guests. I hope you continue to use Marriott hotels for your travels. I offer a sincere apology. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 15, 2015

Thanks to Mr.Collington Scott and his team I had a wonderful stay value for it money and convenience. The rooms are clean neat and the location is great for dinning at restaurants close by and great shopping malls close by

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for the kind review. The staff takes pride in taking care of the property and most importantly our guests. Glad you stay was enjoyable. Looking forward to hosting you again on a trip to Atlanta. More 

Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 25, 2015

The staff was very kind and helpful. The breakfasts were very good with a nice variety. The waffle maker's timer didn't work, so there were a lot of burnt waffles. :) The room had all the amenities and while clean, the couch and chairs seemed a little old and stained. The bed was clean and comfortable. The location was very... More 

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time comment on your stay. I'm glad that everything was in order but sounds like we did not WOW you! Next time you visit please join us for evening social Mon-Wed or hang out at the pool. Hope to meet you on your next trip Atlanta. More 

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