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Residence Inn Atlanta Cumberland

#1 of 13 Hotels in Smyrna
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2771 Cumberland Boulevard, Smyrna, GA 30080
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Residence Inn Atlanta Cumberland
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
  • All months
    (79)
  • Mar-May only
    (21)
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    (19)
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    (24)
  • Dec-Feb only
    (15)
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Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I booked a studio room but was upgraded to a two bedroom penthouse suite. The employees are very friendly and accommodating. The rooms are in need of renovation. The kitchen and beds are nice but the closet, doors, and bathrooms need to be updated.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

So I recently stay at this hotel. Me and a few friends needed a place to swim and grill out food. They had a lovely pool and grill area. The hotel room was really nice. What made this stay the best is James (he works there) grilled out food for us while we swimmed. Can't get any better than that!... More 

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San Diego, California
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Felt like camp living At one point. Some rooms had fireplaces. Not for June in Hotlanta. Breakfast usually off to a late start, but an assortment of scrambled eggs and two other sides, like fajitas, or ham. Outdoor grill is conducive for entertaining. Rooms nice, don't take room nearest basketball court, it can be loud/late. Staff friendly and Manager personable.

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for the positive review regarding the rooms, staff ad outdoor grill area. Management will ensure that breakfast is always ready on time in the future. Hope you continue to select Marriott for your future travel needs. Best Regards, Philippa Monthrope More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff here is very friendly. On Monday's Tuesday 's and Wednesday' s they do cookouts and other things for dinner, which is very nice and unheard of. That makes this place a great place to be, the room unique its split level so everyone has ther own privacy. So come check it out.

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for the great review of the Residence Inn Atlanta Cumberland Galleria. We are so pleased that you were able to enjoy the Mix events on Monday, Tuesday and Wednesday evenings. With a variety of food offerings there is something for everyone. Best Regards, Philippa Monthrope More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly, especially Collington Scott and James Williamson. They went above and beyond to make our stay amazing. Would definitely come back whenver in Atlanta. Great job to the team

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for your kind comments about the service your received at our free full breakfast offering during your stay. This is the beginning of busy weekends in Atlanta and we will have strong presence at all times to make sure all of guests are well serviced. Both Collington and James read your review and were both wearing huge smiles... More 

Georgia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2015

Great breakfast, kitchen and room clean. Close to major stores and mall. Close to restaurants. We are here for southern polytech graduation. Close to college exact 5 miles. The a/c works great and the bathrooms at clean. I will recommend this place.

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Hello and thank you so much for the great review of our Residence Inn Atlanta Cumberland Galleria. I am so pleased that you enjoyed the location of the hotel to shopping and restaurants. Also really happy that all the services and staff met your expectations. Thank you More 

Fort Pierce
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 16, 2015

Stayed at Residence Inn in Symrna last week for 7 nights. Check in was very quick and I was very pleased with room. 3 TVs! Fireplace is wood burning so I did not use...would have if it were gas during a few cool nights. Breakfast was average but well put together and everyone friendly. Price was very good for the... More 

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for the great review that you did of our Residence Inn Atlanta Cumberland Galleria. I will pass on the great comments about of staff service as they love getting feedback. Hope to see you again when you plans call for a trip to the Cumberland Galleria area of Atlanta. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

We made a last minute reservation to spend a day with some friends and we're greeted with the greatest hotel service I have ever received. We checked in late and received through and efficient information about our short stay. We were also placed right next to our friend so we were thrilled the hotel showed value in remembering that we... More 

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you so much for your very kind commnets - we aim to please and so glad all of your touchpoints with staff had a great outcome. I shared your comments with Wendy & the team! Everyone had big smiles. The team here at Residence Inn Atlanta Cumberland Galleria are ready to service all of our guest needs. More 

loveland, Ohio, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 17, 2015

We were traveling with our st. bernard and needed a place to stop that was pet friendly and convenient to I-75, we had Marriott certiicates so were looking for a Residence Inn. We were upgraded to one of the two floor suites and the rooms were what you would expect: clean, comfortable. Two floor and two bedroom suite would have... More 

Was this review helpful? Yes 1
pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to trip a review. Hope we can wow you the next time with our location and evening social events with local flare. Thank you More 

Niceville, Florida
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed here in January 2015 (forgot to critic) and went back again last week. Same issue both times, the breakfast is put up late (wasn’t all put out until 0725 on my January visit and was late again during my February visit; not completely put out. The fruit was near flavorless, like it had been frozen and thawed too... More 

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pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to comment. I have taken a look at the breakfast set up, times and offerings to make sure not other guests have any issues. Thank you and hope we can win your trust for the future. More 

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