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All 13 Smyrna hotels

Residence Inn Atlanta Cumberland

3.0 of 5 Hotel   |   2771 Cumberland Boulevard, Smyrna, GA 30080
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Ranked #1 of 13 Hotels in Smyrna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Ge0rgiaPil0t Columbus, Georgia
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59 reviews from our community

Traveler rating
    32
    17
    7
    1
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Columbus, Georgia
Top Contributor
77 reviews 77 reviews
15 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed today NEW

The extra space and kitchenette came in handy for this visit. I don't often stay at a RI but I need to keep them in mind. Nice facility and friendly staff. The lady that runs the breakfast bar does a fine job of keeping it clean, well stocked and inviting. Plenty of parking and the manager's social was a nice... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very nice in a great location. Close to lot's of attractions, restaurants and shopping. Rooms were spacious and nicely decorated with comfortable bedding. Stayed their several times in queen suite and penthouse suites. Hotel staff was great!

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Marietta, Georgia
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed 5 nights here, Adam Stoker the Operations Supervisor checked me in and was very accommodating. I had 2 reservations that needed to be combined, Adam had already taken care of that for me without me asking, it’s the small things for me. The other staff members were also very nice. I only had breakfast one morning, only because... More

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Cape Coral, Florida
2 reviews
2 of 5 stars Reviewed August 5, 2014

I love Marriott properties and look forward to staying. The hotel itself was nice and so were the staff and cleaning ladies. However, we were traveling with our dogs to visit family in Atlanta so we were in a room that allowed pets. We have NEVER had ticks on our dogs and we found 3 small ticks during our stay... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I recently hosted a 44th Family Reunion, and we booked over 30 suites here. The General Manager, the Front Desk Staff, and The Breakfast Staff were exceptionally nice and accommodating. A special thanks to Dan Webster for all he did to help us. Many of the family members said this was one of the best hotel experiences we have had... More

Was this review helpful? Yes 1
Powder Springs, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2014

Stayed here for a little over 2 months (April-June) in the Penthouse suite while looking for home due to job transfer. While I expected more, everything was avg. Housekeeping could have been better. Very disappointed in the GM, not ince duribg my entire stay did I hear from her except when I gave the hotel a less than avg review.

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to respond. I am truly sorry that you did not have a pleasant stay and that I was a disappointment. I am generally able to meet all of the long term guests during their stay but very rarely because of timing I don't meet everyone. I am available by cell and the front desk... More

Toronto
Top Contributor
54 reviews 54 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 3, 2014

My wife and I spend two months in Florida every summer. On the way down we always stop over in Atlanta. Because I have a Marriott rewards card I prefer to stay at Marriott properties as much as we can during our trip. We had never stayed at a Residence Inn so didn't know what to expect. We were pleasantly... More

Was this review helpful? Yes 1
Dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014 via mobile

We booked a studio room for my daughters 10th birthday & invited several friends to stay with us. When we arrived to check in the Front Desk staff & GM informed us that they were having issues with the internet, phones & water and immediately offered to transfer our reservation to a nearby hotel. We chose to put our bags... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

This hotel embodies the definition of good customer service, and really makes the effort to make you feel welcome and special. My wife and I truly enjoyed our stay at this Residence Inn. We were in Atlanta for the last few days of our honeymoon, and were very glad to have chosen this property. We'd originally intended to stay one... More

Was this review helpful? Yes 2
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Congratulations on the nuptials!! We were so happy to have your start your new life together with us. The staff gains to delight every guest and I am so pleased that they exceeded your expectations with their service. We take pride in the hotel so thank you for sharing your experiences with the world. All the best for the future. More

Dayton, Ohio
Top Contributor
86 reviews 86 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 21, 2014

This hotel was spacious had a nice pool area and workout facility. Breakfast was free and above average. Evening hospitality hour was just average. Lots of shopping, restaurants close by and away from some of the Atlanta congestion. Ideal business hotel if doing business or trade show in Atlanta and surrounding area

Was this review helpful? Yes 1
Philippa M, Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for sharing your experience. As you know travelers rely on reviews to make buying decisions so your comments are sincerely appreciated. We are fortunate to be in this Cumberland Galleria area where there are many shopping and dining option. Looking forward to having you select us in the future. More

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Additional Information about Residence Inn Atlanta Cumberland

Address: 2771 Cumberland Boulevard, Smyrna, GA 30080
Location: United States > Georgia > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Atlanta Cumberland 3*
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Also Known As:
Residence Inn Atlanta Cumberland Hotel Smyrna
Residence Inn Smyrna
Smyrna Residence Inn

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