We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Atlanta Cumberland

3.0 of 5 2771 Cumberland Boulevard, Smyrna, GA 30080
Hotel website
Hotel deals
Hotel packages
Special Offer
Free Internet
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Residence Inn Atlanta Cumberland
Professional photos View all
Browse nearby
Residence Inn Atlanta Cumberland
Residence Inn Atlanta Cumberland
Residence Inn Atlanta Cumberland
Write a Review

63 reviews from our community

Traveler rating
    34
    19
    7
    1
    2
See reviews for
17
9
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (14)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (11)
All months
Dallas
Top Contributor
89 reviews 89 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Excellent service by Rami, the front desk agent. He very courteously showed me around the hotel and told me where everything was. He arranged a wakeup call while I was at the desk and also asked about transportation needs. The hotel itself is run of the mill Residence Inn, but Rami made the difference.

Was this review helpful? Yes
pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for sharing your experience here at the Residence Inn Atlanta Cumberland! More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Rami abdallah is a great host, he made people comfortable and he is very welcoming. The place is quiet, room is spacious and kitchen has all necessary for a long stay. Place is clean, swimming is small but good and it is cleaned every day. Room service is impeccable, housekeeping is done each day but you can decline it if... More 

Was this review helpful? Yes
pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for sharing your experience here at the Residence Inn Atlanta Cumberland! More 

1 review
4 of 5 stars Reviewed October 27, 2014

spacious room with comfortable bed... very useful kitchen items... good location... quiet area... restaurants, shopping and food stores nearby... Thanks to "Ramy" who always made sure we are having a great stay. highly recommended hotel.

Was this review helpful? Yes
pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for sharing your experience here at the Residence Inn Atlanta Cumberland! More 

1 review
5 of 5 stars Reviewed October 23, 2014

Rami abdalla showed the best hospitality and customer care i have never seen from any other hotel in usa and we felt there as if it is our second home because of him. The rooms and suites were big and well decorated

Was this review helpful? Yes
pmonthrope, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for sharing your experience here at the Residence Inn Atlanta Cumberland! More 

Columbus, Georgia
Top Contributor
130 reviews 130 reviews
21 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed September 18, 2014

The extra space and kitchenette came in handy for this visit. I don't often stay at a RI but I need to keep them in mind. Nice facility and friendly staff. The lady that runs the breakfast bar does a fine job of keeping it clean, well stocked and inviting. Plenty of parking and the manager's social was a nice... More 

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

So glad that you enjoyed your stay! Thank you for taking the time to respond and share your comments with me and other traverls. Hope you come see again soon. Philippa More 

Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2014

The hotel was very nice in a great location. Close to lot's of attractions, restaurants and shopping. Rooms were spacious and nicely decorated with comfortable bedding. Stayed their several times in queen suite and penthouse suites. Hotel staff was great!

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to write this review. We love having guest share their great experiences with other travelers. Hope to see you whenever you have lodging needs in Atlanta. Philippa More 

Marietta, Georgia
1 review
4 of 5 stars Reviewed August 19, 2014

I stayed 5 nights here, Adam Stoker the Operations Supervisor checked me in and was very accommodating. I had 2 reservations that needed to be combined, Adam had already taken care of that for me without me asking, it’s the small things for me. The other staff members were also very nice. I only had breakfast one morning, only because... More 

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Glad you stay was pleasant and relaxing! Thank you for writing such a heartfelt review. Take Care and come see us again. Philippa More 

Cape Coral, Florida
2 reviews
2 of 5 stars Reviewed August 5, 2014

I love Marriott properties and look forward to staying. The hotel itself was nice and so were the staff and cleaning ladies. However, we were traveling with our dogs to visit family in Atlanta so we were in a room that allowed pets. We have NEVER had ticks on our dogs and we found 3 small ticks during our stay... More 

Was this review helpful? Yes
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

I would like to offer sincere regret that your dog had ticks. We have a rigorous cleaning/pest elimination program for our pet rooms which is why we have a mandatory cleaning fee from all guests with pets. We hope your pet is better now and I will continue to work with our team to ensure each pet room is thoroughly... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I recently hosted a 44th Family Reunion, and we booked over 30 suites here. The General Manager, the Front Desk Staff, and The Breakfast Staff were exceptionally nice and accommodating. A special thanks to Dan Webster for all he did to help us. Many of the family members said this was one of the best hotel experiences we have had... More 

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Please forgive my delayed response but I wanted to make sure I let you know how happy we are that your family enjoyed the hotel. We love hosting family reunions and your family was delightful. Thank you for taking the time to write this review and we hope you pick us again on your next time in Atlanta. Philippa More 

Powder Springs, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here for a little over 2 months (April-June) in the Penthouse suite while looking for home due to job transfer. While I expected more, everything was avg. Housekeeping could have been better. Very disappointed in the GM, not ince duribg my entire stay did I hear from her except when I gave the hotel a less than avg review.

Was this review helpful? Yes 1
Philippa M, General Manager at Residence Inn Atlanta Cumberland, responded to this review

Thank you for taking the time to respond. I am truly sorry that you did not have a pleasant stay and that I was a disappointment. I am generally able to meet all of the long term guests during their stay but very rarely because of timing I don't meet everyone. I am available by cell and the front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Atlanta Cumberland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Atlanta Cumberland

Address: 2771 Cumberland Boulevard, Smyrna, GA 30080
Location: United States > Georgia > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Atlanta Cumberland 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Marriott, Orbitz, TripOnline SA, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Residence Inn Atlanta Cumberland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Atlanta Cumberland Hotel Smyrna
Residence Inn Smyrna
Smyrna Residence Inn

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay