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All 18 Rome hotels

Hampton Inn Rome

2.5 of 5 Hotel   |   21 Chateau Drive, Rome, GA 30161
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Ranked #6 of 18 Hotels in Rome
A recent review
5 of 5 stars reviewed 4 days ago
macsjoy Del Rio, Tn.
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117 reviews from our community

Traveler rating
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    27
    27
    18
    11
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27
15
6
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

The Rome, GA, Hampton Inn was the worst Hampton Inn that we've ever seen. We usually stay at Hampton Inns when we travel because we know we can count on a clean, comfortable room- no surprises, which is usually a good thing in this circumstance. What a disappointment- this hotel is old, the furnishing was shabby, the carpet old, the... More

Review collected in partnership with Hampton

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Del Rio, Tn.
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this Hampton Inn about this time last year. I wrote a positive opinion at that time. I was shocked when I arrived on Nov. 14th, '14. for two nights. I got there shortly after the breakfast was shut down, about 10:30 a.m. Immediately, the supervisor, Alexis, asked the dining room gal to find me something to eat.... More

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Macon, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time staying in this area and I definitely made the right choice. The room had a microwave and refrigerator, was very clean, and the staff was very helpful with directions and very good restaurant recommendations. The staff was friendly and even though there was not a king available when I made the reservation, they noted it... More

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Was this review helpful? Yes 1
Cypress, Texas, United States
Top Contributor
120 reviews 120 reviews
32 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 4 night for business as you don't have much choice if you want to stay in the Hilton family of hotels. The hotel itself sits on a hill with various other budget hotels in the same area. The communal areas of the hotel are newer and clean and I saw no issues there. The rooms were also... More

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Tulsa
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our short stay at the Hampton Inn in Rome, GA was very pleasant. We were greeted at checking with Jessica who was FANTASTIC! As a HH Gold Member (now Diamond!) she loaded us up with goodies and told us about local restaurants, while at the same time maintaining an efficient check in! Great Job, Jessica! Thank you for your hard... More

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Opelika, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Heat/AC unit emitted thick smoke. Room smelled of cigarette smoke. Bathroom sink would not drain. Fitness room TV only received a few (5 or so) channels. Breakfast choices were very limited compared to most Hampton Inn's.

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HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the condition of you room amenities was a concern - we are working to correct the issues. We appreciate your comments about breakfast as we review our offerings. I do hope the next time your travels bring you to Rome, you will stay... More

Dunwoody, Georgia, USA
Top Contributor
72 reviews 72 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

Driving here is tricky. When you turn into the driveway off Chateau the Hampton is not the first hotel you come to. That is the Comfort Suites. You need to drive all the way up the hill toward the Laquinta and the Hampton is hidden off to the right at the top of the hill. The reviews on musty rooms... More

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Norman, United States
1 review
5 of 5 stars Reviewed September 11, 2014

Really wanted to say THANK YOU for providing a Bereavement Rate. We traveled all the way from Oklahoma (14 hrs straight) in order to make it for a funeral that happened with little noticed. We were frazzled and exhausted when we arrived at 1:00 am. The staff was kind and very helpful in getting us settled. The next morning (The... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed September 10, 2014

I have to start out by saying that the staff here is very nice. I stay at hilton brand hotels several times a week, and this location has some of the most friendly staff. Unfortunately, this hotel needs to be bulldozed. The mold problem is out of control. My room smelled so bad that the check-in girl actually offered febreeze... More

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HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent... More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 6, 2014

I travel frequently for business, and I always stay at Hilton family hotels. This is the first time in 3 years that I did not end up staying at a Hilton hotel as planned. I was booked to stay at this hotel last Tuesday, but I did not actually end up staying here because of unsanitary/unhealthy conditions in the hotel.... More

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HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

Thank you for your review. We are glad you chose our hotel during your stay here and we are very sorry that you ran into problems during your stay. We have fixed the mold issues and have addressed the other issues with our housekeepers and our maintenance staff. We hope the next time you are in the area you will... More

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Additional Information about Hampton Inn Rome

Address: 21 Chateau Drive, Rome, GA 30161
Phone Number:
Location: United States > Georgia > Rome
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rome 2.5*
Number of rooms: 64
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Also Known As:
Hampton Inn Rome Hotel Rome
Rome Hampton Inn

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