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Hampton Inn Rome

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21 Chateau Drive, Rome, GA 30161
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1 room 1 guest
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Hampton Inn Rome
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (171)
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    (44)
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    (28)
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1 review
2 of 5 stars Reviewed 6 days ago NEW

They are building a new Hampton Inn in Rome, GA but it couldn't get here soon enough for our stay. This Old Hampton Inn is in bad condition and it seems like housekeeping doesn't care about their job at all. The beds looked like they were made up by my 5 yr old granddaughter. The food was ok, but they... More 

Was this review helpful? Yes
HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

I'm sorry to hear that you did not enjoy your say with us. I have spoken to housekeeping about the state of your bed and they will be retrained on how to make a bed properly. I am sorry that you did not enjoy the eggs but I assure you, they are not powdered eggs and I will look into... More 

Athens, AL, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Not a lot of choices in Rome, and this was the only one with an available handicap room. Was ok - but, not typical Hampton Inn standards with the building. Staff was very nice and welcoming. The second floor needs a remodeling and the cooling system needs repairs.

Review collected in partnership with Hampton

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, it's up a hill along with another hotel in a not so lovely part of town. In fact at the base of the hill lies what initially looks like a convenient store - but it's not. Don't make that mistake. The hotel itself was pretty typical but the location was a little too far from downtown and there... More 

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Augusta, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

Older Hampton whose rooms are in very serious need of renovation. Rooms (we had 2) were musty and damp smelling from the air conditioner. There was MOLD growing on the wall next to the bed. Hairdryer did not work. Toilet paper holder was pulled away from the wall. Carpet had not been vacuumed. Hair on the bathroom floor. Bugs in... More 

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HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

We are sorry that you feel as though your room wasn't up to standards. This is not typical of our usual Hamptonality. We are always looking for ways to improve our hotel, so we do appreciate your feedback. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. I... More 

Travelers are raving about these Rome hotels

Zachary, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed in a Hampton Inn in Adairsville GA 2 weeks prior and it was very nice-this time we wanted to be closer to Berry College. The bathroom was dirty and the shower curtain smelled sour. I asked to change to another room but when I went to check that one out it smelled worse needless to... More 

Was this review helpful? Yes 1
Key West, Florida
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here while visiting a local school. Very friendly staff and in the same location as 2 other hotels. Was a good stay for the price but the hotel needs some refreshing as lobby was not what I usually see in a Hampton Inn.

Review collected in partnership with Hampton

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The carpet was sticky and stinky. Air conditioner didn't work good. Very hot all night and breakfast didn't have many choices. Cereal was stale and went to toast a bagel and it had green mold on it. Not typical hilton property. Won't be staying here again even as a loyal Hilton honors member.

Was this review helpful? Yes 1
Moulton, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2015

We come to Georgia to visit our grandparents about 10-20 times a year we have normally been staying at comfort inn and suites whom have excellent service and care about their guest however due to our children wanting to swim outdoors we decided to go down the road to Hampton Inn worse decision ever when we got into our room... More 

Was this review helpful? Yes 3
HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2015

I usually have great luck staying at Hampton's. This one is just average. The air conditioning kept turning off and did not cool the room. The carpet and the chair felt sticky and dirty. Make sure to bring flip flops or thick socks.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonRomeGa, Manager at Hampton Inn Rome, responded to this review

Thank you for submitting your review about our property. I am truly sorry to see that you did not enjoy your stay with us. I do want to thank you for bringing these matters to our attention. These issues will definitely be taken care of, as we hope that all of our guest will get the opportunity to enjoy our... More 

Level Contributor
151 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 18, 2015

Fine place to stay. Bed was very comfortable. Everything was clean. Breakfast was fine with lots of choices of hot and cold food. Saw obvious mold in the bathroom. Let front clerk know and she just said they'll clean it. No 'sorry about that.' Front clerks seem like a younger crew then most hotels. They were not as friendly and... More 

Was this review helpful? Yes 1
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