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All 18 Rome hotels

Country Inn & Suites By Carlson, Rome

2.5 of 5 Hotel   |   231 Highway 411 South, Rome, GA 30161
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Country Inn & Suites By Carlson, Rome
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82%
Ranked #2 of 18 hotels in Rome
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 12, 2014
Connie P Athens, Alabama, United States
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74 people have reviewed this hotel

Traveler rating
    43
    18
    5
    6
    2
See reviews for
32
2
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Athens, Alabama, United States
Top Contributor
86 reviews 86 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 12, 2014

Well, if your children conveniently (for them) don't have a guest room, and if you really want to spend some time with grandchildren who live in Rome, GA, then this Country Inn and Suites is a good option. It was clean, quiet, and comfortable. The breakfast was adequate but nothing to "write home about." The hotel is in a safe... More

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laxmi35, Director of Sales at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you so much for your wonderful review of the Country Inn & Suites Rome, GA. We are glad to hear that you enjoyed your stay with us. We hope that you will choose to stay at the Country Inn & Suites Rome, GA again, when your travels bring you to Rome and to see your grandchildren. More

Simpsonville, South Carolina
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2014

Nice hotel, room was very clean and made you feel like you were at home. Will stay here again and will start staying more at Carlson/ Country Inns. Usually stay at Hamptons but have been very pleased with Country Inns lately. I like being able to walk down a flight of stairs inside and be at breakfast. No waiting on... More

Was this review helpful? Yes 1
laxmi35, Director of Sales at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you for taking the time to fill out such a glowing review on the Country Inn & Suites Rome, GA. We take pride in making our guests feel like they are at home and with family. We hope that you choose to stay with us again whenever your travels bring you back to Rome, GA. More

PA
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 14, 2014

Spent two nights at the Country Inn. Desk staff friendly. Suite Spartan. Breakfast fine. Hotel was nearly empty. Went out for my day. Cleaning cart was next door, so jt never dawned on me to ask to have my room made up. I had the "do not disturb" sign on earlier in the morning. When I got back at 9:30pm,... More

Was this review helpful? Yes
laxmi35, Director of Sales at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. I have addressed these issues with our housekeeping and front desk staff... More

FL
1 review
5 of 5 stars Reviewed November 7, 2013

HIGHLY RECOMMEND!! Miss Carool, YOU are the BEST!! Had a great experience at your hotel. Wonderfully comfortable beds; clean and spacious rooms; great customer service; very accessible to everything we had planned for the weekend in Rome, GA. Definitely will recommend and stay there on our next visit!

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laxmi35, Director of Sales at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you so much for your wonderful review of our Country Inn & Suites by Carlson, Rome, GA. We are so pleased to find that you thoroughly enjoyed our staff and accommodations. We hope that we get to serve you again when your travels bring you back to the Rome area. More

Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed October 18, 2013

First impression--- CLEAN PARKING LOT, OUTSIDE & FACILITY LANDSCAPED NICELY AUTOMATIC DOORS STAFF GREETS YOU WITH A SMILE!!!!!! I had the wonderful opportunity to stay in this hotel for three days. My husband travels for work and we have stayed in a plethora of hotels, motels and extended stays over Georgia and Florida. I was very awestruck with the approachability... More

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laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you so much for your wonderful comments about the Country Inn & Suites in Rome, GA. The entire staff here takes great pride in our hotel and I'm thrilled to know that our guest can see that in their actions. This hotels most valuable assets is its employees. Thank you again for taking the time to give us your... More

Monroeville, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

Mrs. Carol runs a great place that is Home away from Home. Clean rooms, friendly staff, good food and Big flat screen TV's. The beds are comfortable and you get a great night sleep. No restaurant is not a problem, because there is several great places to eat a short drive from your room. Also lots of choices for delivery... More

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laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review

I am pleased to read you thoroughly enjoyed your experience at the Country Inn & Suites Rome, GA. Thank you for taking the time to post a review of your stay and for commending on our service team, namely Carrol! She is truly a one of a kind asset to our team that exemplifies guest service. We are very lucky... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013 via mobile

I left my iPad in the room and the hotel staff found it and sent it back to me! Restores your faith in good honest people....thank you Country Inn and Suites in Rome, GA! We would recommend your hotel to everyone!

Was this review helpful? Yes 1
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review

On behalf of our team at the Country Inn & Suites Rome, GA thank you for such a wonderful review and for recommending us. We know how frustrating it can be to leave valuable items behind. We pride ourselves in having an honest staff that works diligently in getting left behind items back to their proper home. We look forward... More

Senior Contributor
32 reviews 32 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 17, 2013

Won't make this mistake again. Holiday Inn Express next door in owned by the same people. This place is one run around after another. They did not want to honor a previous days price then when I called the manager she began to try to confuse the issue.

Was this review helpful? Yes 2
Carlson Hotels C, Online, Customer Support at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More

Kennesaw,ga
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

Very nice stay. Roxanne at check in made our trip. Check Ou and breakfast was a little bumpy but still would rate a 4. We were in town for a wedding. Ran out of breakfast and the lady working Sunday morning was defintly not as friendly as Roxanne when we checked in.

Was this review helpful? Yes 1
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review

Thank you for taking the time to review the Country Inn & Suites Rome, GA. We hope you had a good time at the wedding. Any future trips to Rome please keep us in mind. More

Duluth, GA
Top Contributor
62 reviews 62 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 3, 2013

As with most of our choices for hotels, we chose this unit for the Carlson brand and really weren't disappointed. For some unknown reason, GPS should get its act together and have coordinates to match the (new) address. The poor young lady at the desk apologized but that was not necessary. Fortunately I rephrased the street name and got the... More

Was this review helpful? Yes 1
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review

It is a pleasure to read your wonderful review about your recent stay at the Country Inn & Suites Rome, GA. I know how unreliable GPS can be but we are glad you made it here safely. We look forward to see you again. More

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Additional Information about Country Inn & Suites By Carlson, Rome

Also Known As:
Country Inn Rome
Rome Country Inn
Address: 231 Highway 411 South, Rome, GA 30161
Phone Number:
Location: United States > Georgia > Rome
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rome 2.5*
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