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Holiday Inn Express & Suites Rome-East

#3 of 18 Hotels in Rome
Certificate of Excellence
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35 Hobson Way, Rome, GA 30161
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Holiday Inn Express & Suites Rome-East
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Ranked #3 of 18 Hotels in Rome
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Elvis4vr covington, GA
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84 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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covington, GA
Top Contributor
137 reviews 137 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On the east side of Rome, less than 2 miles from everything. Several other hotels nearby but this one is the best, and they charge more than all the others. Rooms are neat and clean. Breakfast selection is good. Pancake machine broken on the morning we were there....which is not a big loss since they aren't that great when it... More 

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Springfield, Missouri
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great experience in Rome Georgia. Nice hotel. Not overly friendly staff as in other locations - she even gave us the wrong directions but nonetheless Rome was a great town to explore. Nice, comfortable room with a great breakfast. Very nice bathroom with lots of counter space. Comfortable beds.

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for taking the time to fill out a review of our location. I apologize for any issues that you may have experienced with directions or our front desk staff. We hope that you will stay with us again in the future. More 

Kelowna, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel itself is fine, BUT checked out at 7am and had one business call to make before heading home. Remembered that I left two bottles of whiskey in the fridge and one unopened can of Sprite. The hotel was on my way to the airport so I stopped in at noon to recover my stuff. At first they said it... More 

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for staying with us. I apologize sincerely for the situation. This is not the normal procedure for us and we hope that you will give us another chance in the future. Thank you again for bringing these concerns to our attention. More 

Gainesville, Georgia
2 reviews
4 of 5 stars Reviewed 5 weeks ago

I think our trip was overshadowed by a medical issue. The staff was pleasant but not overly outgoing. There was a free breakfast and the pancake machine was cool. If not for something else we were dealing with it might have been more pleasant

Review collected in partnership with this hotel

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

I apologize for any issues that may have occurred during your stay with us. I hope that the next time you are in our area that you will think of us again and give an opportunity to show you the IHG way. More 

Odum
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Excellent staff and housekeeping personnel. Only negative was only one small elevator. Hotel was completely booked so sometimes there was a wait for the elevator. Housekeeping staff also used this elevator.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for your review on the Holiday Inn Express & Suites Rome, GA. We are thrilled that you enjoyed your stay and we will look into getting our elevator upgraded. Thank you so much for your feedback. More 

Canton, GA, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2015

Although the price was a bit higher ($30) than similar hotels, it was a great stay and this place has an excellent staff. The lobby was roomy and breakfast area was well organized to accommodate the morning meal.

Review collected in partnership with this hotel

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for taking the time to fill out a review of the Holiday Inn Express & Suites Rome, GA. We are thrilled that you enjoyed your stay and that you felt our staff was welcoming. We hope that we get the chance to see you again in the future! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

The Holiday Inn Express in Rome, GA is a convenient, clean, friendly place to stay, with a considerate and caring staff! I would gladly recommend this hotel to anyone visiting the area! The location is reasonably close to downtown and easy to find.

Was this review helpful? Yes 1
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you so much for your wonderful review of the Holiday Inn Express & Suites Rome, GA. We are thrilled that you found our staff to be friendly and that you enjoyed our facility being located close to downtown Rome. We hope that you will come again when you visit Rome, GA in the future. More 

Atlanta
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

I've stayed here many times, but this time I had apparently booked Country Inn & Suites next door (where I book if HIE is not available). While the Country Inn & Suites is fine, I do prefer HIE. The front desk (I'm sorry but I did not catch her name) was extremely helpful and canceled next door when I discovered... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you so much for glowing review of the Holiday Inn Express & Suites Rome, GA. We are so thrilled that you choose to stay with us every time that you come to the Rome, GA area. We love having good feedback, especially when our guests stay with us as much as you do. Thank you for being such a... More 

Dahlonega, Georgia, United States
Top Contributor
74 reviews 74 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 22, 2014

We came here for the air show last Saturday, so we didn't spend a lot of time here. However, it was clean, nice, and quiet with a friendly staff and a good, full service breakfast. Rooms are well-appointed with Microwave, fridge, hair dryer; all the trimmings. And no smells or lingering smell of pets or smoke. My only criticism is... More 

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for such a wonderful review of the Holiday Inn Express & Suites Rome, GA. We hope that the next time you come to see The Wings Over Georgia show that you will stay with us. More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2014

I stayed on this property for two days, and I found it very pleasant and relaxing. It is positioned just far enough from the highway to avoid excessive noise. The lobby was clean and the young lady working at the front desk was very cordial and professional. My room was clean, spacious, and well lit. The furniture and fixtures are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you so much for taking the time to fill out such a wonderful review of the Holiday Inn Express & Suites Rome, GA. We are very proud of our honest staff and are happy that you were able to locate your misplaced belongings. We hope that the next time you are in the Rome, GA area that you will... More 

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