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Holiday Inn Express & Suites Rome-East

#3 of 18 Hotels in Rome
Certificate of Excellence
2.5 of 5
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35 Hobson Way, Rome, GA 30161
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Holiday Inn Express & Suites Rome-East
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Ranked #3 of 18 Hotels in Rome
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
gwmullis Gray, Georgia
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87 reviews from our community

Traveler rating
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    10
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    5
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31
11
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gray, Georgia
Top Contributor
61 reviews 61 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very typical Holiday Inn Express. But for the money, it may be the best value in town. Its fairly modern, pretty well appointed, and has the amenities you'd expect for a major chain hotel. The location seemed a bit out of touch with the things we wanted to visit, such as Berry College. This may be by... More 

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for filling out a review of the Holiday Inn Express & Suites Rome, GA. We are thrilled that you enjoyed your stay with us and that our breakfast, staff, and bedding was to your liking. We hope that you will think of us again when your travels bring you back to our area. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The stay was amazing. The staff was great. Perfect location. I will stay again. I felt very safe. The breakfast was fresh and good. I will recommend this hotel to anyone visiting Rome, Georgia. Southern hospitality!!!

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for leaving such a wonderful review of the Holiday Inn Express & Suites Rome, GA. We are very pleased that you enjoyed your time with us. We hope that the next time you visit Shorter University you will stay with us again. More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

The desk staff was wonderful. The room was very nice and the bed was very comfortable. The only thing I was not happy with was the cleaning staff. They did not do a very good job. Overall I would stay there again. The sofa sucks but the office chair was very comfy.

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for taking the time to fill out a review of our hotel. I appreciate you giving us the opportunity to learn from your comments. We take pride in our hotels cleanliness and comfort. I hope that you will give us another chance to show you how wonderful we can be. More 

covington, GA
Top Contributor
140 reviews 140 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the east side of Rome, less than 2 miles from everything. Several other hotels nearby but this one is the best, and they charge more than all the others. Rooms are neat and clean. Breakfast selection is good. Pancake machine broken on the morning we were there....which is not a big loss since they aren't that great when it... More 

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for leaving a review on the Holiday Inn Express & Suites Rome, GA. I am pleased that you enjoyed your stay with us and that you continue to use our facility. We hope to see you again when the time for you to travel once more approaches. More 

Springfield, Missouri
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2015

We had a great experience in Rome Georgia. Nice hotel. Not overly friendly staff as in other locations - she even gave us the wrong directions but nonetheless Rome was a great town to explore. Nice, comfortable room with a great breakfast. Very nice bathroom with lots of counter space. Comfortable beds.

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for taking the time to fill out a review of our location. I apologize for any issues that you may have experienced with directions or our front desk staff. We hope that you will stay with us again in the future. More 

Kelowna, Canada
1 review
3 of 5 stars Reviewed March 4, 2015

Hotel itself is fine, BUT checked out at 7am and had one business call to make before heading home. Remembered that I left two bottles of whiskey in the fridge and one unopened can of Sprite. The hotel was on my way to the airport so I stopped in at noon to recover my stuff. At first they said it... More 

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for staying with us. I apologize sincerely for the situation. This is not the normal procedure for us and we hope that you will give us another chance in the future. Thank you again for bringing these concerns to our attention. More 

Gainesville, Georgia
2 reviews
4 of 5 stars Reviewed February 23, 2015

I think our trip was overshadowed by a medical issue. The staff was pleasant but not overly outgoing. There was a free breakfast and the pancake machine was cool. If not for something else we were dealing with it might have been more pleasant

Review collected in partnership with this hotel

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

I apologize for any issues that may have occurred during your stay with us. I hope that the next time you are in our area that you will think of us again and give an opportunity to show you the IHG way. More 

Odum
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

Excellent staff and housekeeping personnel. Only negative was only one small elevator. Hotel was completely booked so sometimes there was a wait for the elevator. Housekeeping staff also used this elevator.

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laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for your review on the Holiday Inn Express & Suites Rome, GA. We are thrilled that you enjoyed your stay and we will look into getting our elevator upgraded. Thank you so much for your feedback. More 

Canton, GA, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2015

Although the price was a bit higher ($30) than similar hotels, it was a great stay and this place has an excellent staff. The lobby was roomy and breakfast area was well organized to accommodate the morning meal.

Review collected in partnership with this hotel

Was this review helpful? Yes
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you for taking the time to fill out a review of the Holiday Inn Express & Suites Rome, GA. We are thrilled that you enjoyed your stay and that you felt our staff was welcoming. We hope that we get the chance to see you again in the future! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

The Holiday Inn Express in Rome, GA is a convenient, clean, friendly place to stay, with a considerate and caring staff! I would gladly recommend this hotel to anyone visiting the area! The location is reasonably close to downtown and easy to find.

Was this review helpful? Yes 1
laxmi35, Director of Sales at Holiday Inn Express & Suites Rome-East, responded to this review

Thank you so much for your wonderful review of the Holiday Inn Express & Suites Rome, GA. We are thrilled that you found our staff to be friendly and that you enjoyed our facility being located close to downtown Rome. We hope that you will come again when you visit Rome, GA in the future. More 

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