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Holiday Inn Express Hotel Ringgold

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38 Vining Circle, Ringgold, GA 30736
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Holiday Inn Express Hotel Ringgold
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79 Reviews from our TripAdvisor Community

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Belleville, IL
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First experience very good. Desk clerk very friendly and helpful. He was experienced and able to assist with information on surrounding restaurants. Hotel has been remodeled therefore very clean and up to date. Room was clean and modern. Breakfast was same as most hot meals in motels, but well presented in a clean dining room. Would recommend for overnight.

Helpful?
Thank Jimbo1937
Gastonia, North Carolina
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 24, 2015

The hotel is being renovated and should not be open. The lobby is a mess. Have to go outside to get to the pool. Never did find the work out room. Seriously should be giving a discount for the rooms. Stayed in one of the newly renovated rooms. Mattress was old. Not updated. Furniture was uncomfortable. Very clean and the... More 

Helpful?
Thank Zeewoman
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, Please accept our sincere apologies for your inconvenience. We appreciate your patience as we work on making a great hotel that guests will love. More 

Fort Lauderdale, Florida
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 23, 2015

Stopped here on our way to Florida. The hotel is under renovations but that is not the reason for my low score. I am a priority club member but make no mistake being a loyal customer to Holiday Inn DOES NOT give you the best rates...sad but true! Upon checking in he asked if we had anything else that would... More 

Helpful?
Thank DMC3672014
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, Please accept our sincere apology for any inconvenience you had during your stay here, The hotel is undergoing a complete renovation and we apologize sincerely. More 

Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed November 9, 2015 via mobile

If I could have a wish granted, I would wish someone (HIE, the individual hotel, a former guest) would inform potential customers that a hotel is undergoing renovation. After searching in vain for available, reasonably priced, and TripAdvisor-recommended lodging in Chattanooga for one night, I booked a room in this HIE in Ringgold, a dozen miles south of our destination.... More 

Helpful?
Thank ChartreuseBuzzard
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience experienced during your stay. We are working hard towards making a great hotel and apologize once again for any inconvenience you might have faced during your stay here. More 

Kodak, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 5, 2015 via mobile

Rooms seemed nice until went to shower and pubic/chest hair in tub. Then pulled covers back on bed and several short hairs also over sheets.called front desk apparently one girl working and no time to bring sheets up so went down to get them and also had to wait. Girl at desk sent up 3 instead of 4 pillowcases,sheets for... More 

Helpful?
Thank Teena B
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you expereinced during your stay here. The hotel has never had cleanliness issues as ie evident from the reviewa of "immaculate cleanliness" from our other guests. We apologize once again. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 3, 2015 via mobile

We are driving with three young kids and two adults cross country for vacation. This hotel was perfect for us. We checked in at 1am and where helped by Teri, who was very friendly and welcoming. The room was so clean and looked brand new. It even had a little twin sized bed built in couch area that was a... More 

Helpful?
Thank Brooke1014
Savoy, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2015

Hotel was nice and clean. Only problem was when rooms were booked I asked about cribs as we were traveling with little kids. Was told cribs were available but at checkin was told that due to hotel being remodeled that all cribs had been gotten rid of. Made for a restless little sleep night trying to sleep with little ones.

Helpful?
Thank Frankjacklin
Louisville, KY
2 reviews
1 of 5 stars Reviewed June 29, 2015

I was scheduled to stay at this hotel on June 10th however my plans changed. I expected to be charged the 1 day cancellation penalty for not cancelling my stay however I did not expect to be charged for the full time of my stay. I have called the hotel multiple times to discuss with someone but every time I... More 

Helpful?
Thank darkchild502
RinggoldExpress, Front Office Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We apologize for the inconvenience and truly feel for you being charged a NO SHOW. As is hotel policy, the hotel kept your room for both nights as was requested by yourself thus the charge. More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 7, 2015

I stay here pretty often , the one person I always dread dealing with is the older lady that has the TV blaring in the lobby with the black white TV shows during the morning . She always fussing at everyone for trying to get breakfast in the morning . 6:30 is the posted time . She's the only one... More 

Helpful?
2 Thank TIMOTHY H
Glasgow, Kentucky
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 29, 2015

Parking / Access: Access to the hotel was a little confusing, but manageable. Parking seemed adequate for the hotel. Even with a larger vehicle, I was easily able to find a space that I could park it in. Check-in: The gentleman that checked us in met the delicate balance of professional and friendly very well. The main areas of the... More 

Helpful?
1 Thank Matt J
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We thank you for your kind comments and are sincerely glad that we scored a 4 star after a thorough review from you. We will definitely keep your suggestions in mind and will work hard to get that 5th Star on you next visit to the hotel. Thank You More 

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