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Holiday Inn Express Hotel Ringgold

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38 Vining Circle, Ringgold, GA 30736
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Holiday Inn Express Hotel Ringgold
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Holiday Inn Express Hotel Ringgold
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67 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Surgoinsville, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 4 nights and our group had 3 rooms. Beds were comfortable and rooms were clean. The hotel is going through renovations but it not disrupt our stay. Kids loved the pool. Breakfast was good, lots of variety. Sandy was so helpful and friendly. I hope the management realizes what an asset Sandy is to this hotel. She was... More 

Was this review helpful? Yes
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We thank you for the 4 star review and are glad that a member of our team was able to satisfy your expectations.Thank you for being patient with our renovations and we promise to get that 5th star on your next visit here. Thank you More 

blessedwife1
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was really surprised that this property had the HIE name on the building. The furniture is almost 80's or early 90s looking in our small room.This was a last minute decision because it was late and I had two toddlers asleep in the car. The only thing I appreciated about this place was the breakfast. They only have one... More 

Was this review helpful? Yes
RinggoldExpress, Public Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We apologize for your experience during your stay here at the Holiday Inn Express. What baffles us is that we have just completed a full renovation of the hotel rooms and just opened March 05,2015. The last phase of the renovation which consists of the lobby and fitness room is due for completion in by June 2015. Please... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Traveling to Orlando from Chicago this was our overnight stay. Booked our stay 15 minutes before we arrived on the website. Greated by Tracy who was great and cheerful even after our long drive. He joked with my kids and made check in a breeze. The room was nice and comfortable, plenty of room for the 4 of us. The... More 

Was this review helpful? Yes 1
RinggoldExpress, Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Michelle D, We thank you for you great review and are glad that you enjoyed your stay here.Sandy is an assett and I thank you for recognizing her effort.We will look forward to having you stay with us again and give us that % star review. Thank you. More 

Saint Louis, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 16, 2015

We frequently choose to stay at HIE's. Most of them are pet-free and smoke-free -- a real plus in our book. This HIE is nice enough and certainly clean. It is, however, significantly overpriced. The room was nothing unusual and the bathroom was TINY. We only stayed because we were en route and we were tired. We were unable to... More 

Was this review helpful? Yes
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Linda P We apologize for the room pricing not being to your liking but assure you that no corners are cut to keep the property in prime condition. The full complementary breakfast with its wide array of foods,an indoor heated pool and newly renovated rooms with contemporary styling justify the rate at the hotel. We thank you for your... More 

Chillicothe
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

Beds were very comfortable. Breakfast was delicious. Employees were friendly. For a short night stay I felt the price was higher than it could have been, however. As seniors on a fixed income we were looking for a discount. But I liked the safety of having the rooms open into the hall and not onto a parking lot. No cold... More 

Was this review helpful? Yes
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

We thank you for the 4 stars and will continue to work hard to receive that 5th star on your next visit.We are glad that the Holiday Inn Express hotel was able to cater to your preferences while travelling through Ringgold Georgia and hope to see you in the future when you plan your journey through here.Your kind words mean... More 

Decatur, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2015

The staff is polite and ready to assist, but there needs to be a bit more effort. The morning we checked out, there was a laundry cart left at the beginning of the hall, close to the elevator, with no sign of a maid anywhere. We had to kill two stink bugs that were on the wall and ceiling of... More 

Was this review helpful? Yes
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We thank you for your stay at the hotel and apologize for any inconvenience you experienced .We will work diligently to better our services and assure you that every effort will be put in by our staff to get that 5 star review on your return to the hotel. More 

Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 22, 2014

Just stayed here on our way home. This is our second time here and it is a comfortable place to stay the night just S of TN. Gal at the front desk was very nice to talk w/about old Christmas movies. Sorry we forgot your name. There is some remodeling going on, but we didn't see it. Great breakfast, as... More 

Was this review helpful? Yes
RinggoldExpress, Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We thank you for your review and it really means a lot coming from a repeat guest like yourself. An honest review makes our day and we assure you that the staff here will work harder to get that 5 star on your next visit. The hotel has embarked upon a complete renovation and we promise a great... More 

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 22, 2014

On our way from Michigan to Florida I always choose a Holiday Inn because the reputation says "clean, comfortable and reliable." This stop was a huge disappointment. They are renovating and the lobby smelled extremely clean. The room on the other hand lacked cleanliness. I am a freak about bathrooms and showers and this bathroom was a giant disappointment. THREE... More 

Was this review helpful? Yes
RinggoldExpress, Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest , We thank you for your review and apologise for any inconvenience during your stay here. A call to the front desk or any information to us would have helped us in making your experience a great one. We understand that a seasoned traveller like your self expects a comfortable stay and we apologise that you experienced any... More 

Senior Contributor
37 reviews 37 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stopped here in the middle of the night when we just couldn't keep driving because we were so tired. Read some reviews on trip advisor and decided we were probably safe. We found the rooms to be very clean. The beds and pillows super comfortable too. Complimentary breakfast was not only tasty with quite a bit of variety but... More 

Was this review helpful? Yes 2
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

Dear Guest, We thank you for your review and it really means a lot coming from a seasoned traveler like yourself. An honest review makes our day and we assure you that the staff here will work harder to get that 5th star on your next visit. The hotel has embarked upon a complete renovation and we promise a great... More 

Winter Park, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 19, 2014

this hotel is very clean and upscale but without upscale prices, it is near interstate 75 and restaurants. breakfast buffet is good with many choices for different tastes. highly recommend if you are on road trip. after spending the day in Chattanooga, we drove south on I 75 and found this hotel to spend the nite before heading home to... More 

Was this review helpful? Yes 1
RinggoldExpress, Guest Relations Manager at Holiday Inn Express Hotel Ringgold, responded to this review

We thank you for the 5 stars and will continue to work hard to stay at that level.We are glad that the Holiday Inn Express hotel was able to cater to your preferences while travelling through Ringgold Georgia and hope to see you in the future when you plan your journey through here.Your kind words mean a lot to our... More 

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