Prior reviews are true, found this to be clean, nice breakfast & location, BUT FRONT DESK CLERK (she claimed she was manager) WAS RUDE AND UNHELPFUL. Waited for checkin while she finished personal call. Didn't know where to get food after 11pm in area, dismissed question with a quick "I don't know" and walked off!!??? 1 mile down road I... more

We have stayed twice at this Hampton Inn in the past month so this review reflects both stays (about 3 weeks apart). This Hampton Inn is OK but certainly not the best Hampton Inn we have found. It is simply not as clean as most - carpet is dusty around the edges, walls are not clean, etc. Bed pillows are... more

We have always liked Hampton Inns with few exceptions. This might be one of the exceptions. We booked two rooms and both rooms had problems. One missing tissues in dispenser, toilet roll not loaded, bed not alligned on box spring(we had a elderly person staying in room) and tv remote did not work. The second had aleaking bathtub at the... more

My husband and I often stay in both Hilton Hotels and Hampton Inns, because they are usually extremely clean. Our room at the Hampton Inn, Richmond Hill, proved otherwise. The room had a thick inch of dust along all of the walls, the bathroom had dirt in the corners, and the duvet cover had fresh lipstick on the underside. I... more

We booked for a one-night stay, on the road from up north to Florida. The hotel was reported as 8 years old, but seems quite fresh. Parking was ample. The check-in staff was friendly and helpful. There's a Denny's just down the road. The room was large and clean. Both Wifi and Ethernet high-speed Internet access was available in the... more

The hotel itself is fine, but the experience was wrecked by the incompetence and negativity of the property manager. I stayed there because my daughter was returning from a 15-month deployment to Iraq. She was paying for my room as a belated Christmas gift. When I booked the room on the phone the person at the desk said my daughter... more

We stayed here for 8 nights... I have NEVER slept so well in a hotel. The beds are new and you just sink into them, the linens are clean and soft. The entire staff was extremely friendly and professional. Steven, one of the desk clerk, was so helpful with every request, from reservation changes to getting me extra hangers. The... more

I thought the Hampton Inn in Richmond Hill was very nice. The room was large, had a microwave, refrigerator and coffee maker. The bed was very comfortable, clean and fresh. Parking was good. The digital thermostat on the heater was very nice. The clerk at check-in was pleasant. Breakfast was adequate. You can't expect a Cracker Barrel breakfast at a... more

This is my 2nd review of this property. The first 2 years ago. There has been one very positive change for me anyway. They now change all bed linens between guests (the comforter is inside a cover that is changed between guests). This is important to me since the first thing I usually do is to (gingerly) remove the bed... more