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Holiday Inn Express & Suites Powder Springs

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3741 Tramore Pointe, Powder Springs, GA 30106
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Holiday Inn Express & Suites Powder Springs
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Holiday Inn Express & Suites Powder Springs
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43 Reviews from our TripAdvisor Community

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Traveler rating
    19
    16
    4
    2
    2
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20
2
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (43)
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    (10)
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Oviedo, Florida
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Holiday Inn Express the room was noted clean, relatively up to date, comfortable pillows, soft towels and everything was operational. The bed was extremely soft and I initially thought it was going to be very uncomfortable, but as it turned out it was fine. Usual breakfast was served and the area was clean and kept well stocked. Fitness room... More 

Was this review helpful? Yes
murray5112, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Thank you so much for the wonderful review of our hotel, I was very pleased to see that your stay and our staff went so well. Please come back to see us soon. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a wonderful place! We were only here for the night, but the front desk staff when we arrived and left were both very nice ladies! Rooms were clean and beds were comfortable! The lady taking care of the breakfast was super nice and well and despite how busy she was, kept a smile on her face and spoke to... More 

Was this review helpful? Yes
murray5112, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

I was very glad to read your review of our hotel. I am always pleased when a guest takes their time to write about their experience and the staff. It just shows how much you care about your service as well as how my staff interacted with you. Please come back to see us soon! More 

1 review
5 of 5 stars Reviewed June 16, 2015 via mobile

This hotel had amazing front desk and breakfast staff! They were always super nice and eager to answer questions. Also, they went out of their way to help me and my friend. I would defiantly stay here again when I am in the area!! Also, close to the six flags park

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

I thank you for your recent review of my hotel and for taking the time in which to do so. I am always pleased to hear that the staff was there for your needs and could address all your questions. Again, I thank you for the review and hope to see you again in the future. Steve S. More 

Memphis, TN
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

This hotel has everything we needed in a hotel. Within a short drive of restaurants and shopping. Hotel was clean and the staff were helpful and cheerful...they really seemed to want to make your stay pleasant.

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Valued Guest, Thank you so much for your great review. I am happy to hear that it was pleasant. Come see us again soon. Leslie- GM More 

Savannah Area, GA
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 2, 2015

I contacted Leslie, the GM, about bringing a group of 75 middle school band members and chaperones for a 1 night stay. She was super professional, kind and courteous, and she never flinched. When we arrived, the rooms were ready, the assignments had been made and they were all neatly handed to me in a flash. Literally, check in was... More 

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Hello joejup, THANK YOU! What an awesome review. I am so proud of my team. I am proud how we love our guest. We strive everyday to be #1 and it shows in our customer service. It was my pleasure to assist your teenage band members. We just jump into mom mode and make it happen. We have a great... More 

trc19931
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

All of the staff we encountered were polite and professional. After a 12 hr drive, we melted into the bed and pillows. The next morning's breakfast was good and filling. Cynthia, served up good food and lots of friendly, kind words. I saw little kids give her hugs as they were leaving.

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear valued guest, Thank you for your kind words. I am happy to hear that you had a great experience at our Holiday Inn Express Austell- Powder Springs location. I will share your kind words especially to Ms. Cynthia. We all love Ms. Cynthia. She is like our momma to us and our guest. Take care and we hope to... More 

Chicago, Illinois
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed here during our spring break road trip and it was the best hotel if all. The hotel seems fairly new, the sheets/towels are in excellent condition and the shower was great. I would highly recommend and will stay here again if in the area.

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Hi Joanne, Thank you so much for your great review! It is such a pleasure getting great comments about our Holiday Inn Express Austell- Powder Springs location. I will share your kind words with my staff and I know they will show great pride. I have the best team ever! Take care and come back anytime, Leslie-GM More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 25, 2015

It was clean quiet and in a good location. It was close to my husband's office and close to retail shops for me. The area is safe and near the east west connector. The rooms were clean and the beds comfy

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Valued guest, Thank you for giving us 5 Stars! I am happy to hear that we met your expectations during your recent stay with us. We hope to see you again very soon. Take care, Leslie- GM More 

Atlanta, Georgia
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed February 2, 2015

I live in the Atlanta area but I was too tired to drive home so I grabbed a room for the night. This is a good basic hotel. I booked online and checked in 10 minutes later. Pros Friendly front desk staff Clean room Comfy beds Affordable Cons Could hear the neighbors talking The condensation in the bathroom after taking... More 

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Good NTC214, Thank you for your review. We appreciate your feedback. It is important to us that our guest let us know how we are doing. We love when local Atlanta's can stay with us. We value your opinion as well. I'm am sorry that you experienced talking in the room next to yours and that the bathroom had too... More 

Atlanta, Georgia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

We have stayed at this hotel several times, the service and staff are always great and very accomodating. The breakfast buffet is one of the best I have ever seen, always fully stocked and the hostesses are great. Rooms are very nice and clean, I would highly recommend this hotel to friends and family.

Was this review helpful? Yes
bettyayele, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear DMAZE, Thank you for returning to our beautiful city. I am happy to hear that you always have a great experience at the Holiday Inn Express Austell- Powder Springs location. It is great pleasure to serve you and all our guest. We value you as an IHG Rewards member and look forward to your next visit. I will share... More 

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