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Quality Inn & Suites Savannah North

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7220 Highway 21, Port Wentworth, GA 31407
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Quality Inn & Suites Savannah North
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Ranked #9 of 11 Hotels in Port Wentworth
A recent review
4 of 5 stars reviewed 3 weeks ago
Susan B Raleigh, North Carolina
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61 reviews from our community

Traveler rating
    21
    14
    8
    7
    11
See reviews for
19
17
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (24)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (16)
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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped by for 1 night on our way to Florida. Room was clean, quiet, large. Bed was firm, but comfortable. Several lights in the room did not work, but there were enough to use. Internet signal was weak, my husband's computer could not access it. Staff was friendly and helpful, restaurant next door had great food. Price of room... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

I was greeted with by a sweet woman named April. I was having trouble finding a room for the night and she worked with me and made it happen with patience and BIG smile! I highly recommend this hotel!

Was this review helpful? Yes 1
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Reading, Pennsylvania
1 review
3 of 5 stars Reviewed January 25, 2015

I stay at this Quality Inn with some regularity on business. The staff is always pleasant and will help in any way they can. The beds are comfortable, linens clean, shower hot, and breakfast in the morning is OK. I have stayed at other locations nearby, and find the Quality Inn the best value. It is not the Marriott, but... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to complete our online reviewregarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Milwaukee, Wisconsin
Top Contributor
58 reviews 58 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 23, 2015 via mobile

We came late and stayed for just the night on our way to a Florida. Staff was very friendly. Hotel was nice and acceptable, but not spotless. I always wish the manager or handyman would go through each room and touch up paint, clean stains, and take care of small little things that bug people like me. It would make... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to review our Hotel online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

St. Petersburg, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed January 9, 2015

Wow. Nothing really good to say about this place. Dirty linens on the bed had mascara stains on them, carpets torn, and stretched, paint chips missing, rear security door mechanism broken and hanging loose on the door, no eggs or meats on the breakfast buffet, old boiled eggs that were full of water when you broke them open, front desk... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to complete our online review regarding your recent stay at our hotel. I am alarmed to hear about the unsatisfactory level of cleanliness you encountered in your room and around the property during your recent stay as well as the limited comfort of accommodations and inadequate staff customer service you experienced at... More 

1 review
1 of 5 stars Reviewed December 28, 2014

BED BUGS! Ok so as soon as walked in we saw the many stains on bed covers. Then saw many short black hairs all over the sheets. We were tired and needed sleep. We thought we could manage, but then the extreme mold and rot along with paint chips on the carpet all along the air conditioner. We knew we... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear I appreciate your candid review of your recent stay at our hotel. I have addressed your experience with the Front Desk manager and will coach and council the associate accordingly. WE DO NOT HAVE A BED BUG PROBLEM!!!!. WE ROUTINELY SPRAY OUR ROOMS IN ORDER TO CONTROL PESTS OF ALL KIND!!!!! WE CHECKED YOUR ROOM AND FOUND NO SIGN... More 

Garnet Vally, Pa
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

The front desk personnel was wonderful. The room itself was horrible. It was so dirty. Thank god just stayed one night. Omg breakfast was cold. Nothing like the pictures on web site. Would never go back. Smelled n was warm in hotel. Plenty of other places to stay.

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear GUEST, I appreciate your candid review of your recent stay at our hotel. I do apologize for the inconvenience and I hope you give us another chance to serve you if your travels bring you back to our area. Please know that we value your business and will work hard to earn your trust once again. More 

South Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 21, 2014

We should have known there were going to be service issues when we checked into the Quality Inn and the desk clerk answered a question about the Choice Hotels rewards program by saying "I don't know about that crap." We spent the entire time without the wifi we were promised and the response to our question wondering if we should... More 

Was this review helpful? Yes 1
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Mark Shumacher, I appreciate your candid review of your recent stay at our hotel. . I have addressed your experience with the Front Desk manager and will coach and council the associate accordingly. I do apologize for the inconvenience and I hope you give us another chance to serve you if your travels bring you back to our area.... More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

When checking in and inquiring about choice-privileges rewards program the young lady at the desk said "I don't know about that crap". Wi-fi in rooms didn't work had to sit in lobby to get wi-fi service. When inquiring about reduction in rate due to lack of service was told I could not be credited because I booked my room through... More 

Was this review helpful? Yes 1
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear GUEST, I appreciate your candid review of your recent stay at our hotel. I do apologize for the inconvenience and I hope you give us another chance to serve you if your travels bring you back to our area. Please know that we value your business and will work hard to earn your trust once again. More 

Olympia, Washington
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed here over Memorial Weekend. Rooms were loud. You could hear everything outside your room plus upstairs. Curtains were worn with holes in them. You were provided typical shampoo and conditioner. I left room to get breakfast and in the 5 min i was gone house keeping came and took most of bathroom towels and i wasn't finished for... More 

Was this review helpful? Yes
Paresh P, General Manager at Quality Inn & Suites Savannah North, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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