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Sleep Inn & Suites Pooler

2.0 of 5
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105 San Drive, Pooler, GA 31322
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Sleep Inn & Suites Pooler
Best prices for: 1 room 1 guest
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Ranked #8 of 13 Hotels in Pooler
A recent review
3 of 5 stars reviewed 6 days ago
jean858 North Canton, OH
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198 reviews from our community

Traveler rating
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    49
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spartanburg, South Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First of all I'm a Choice Hotel member; I've stayed at numerous Choice Hotels including lots of Sleep Inns- Generally the hotel chain/Sleep Inn gives a good value for the money. I don't know what happened with this property but it's in need of some serious management oversight. The room was ok but seems a step down from what I'm... More 

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Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. More 

North Canton, OH
Top Contributor
100 reviews 100 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here while visiting our son at college in Savannah and had both good and bad points in our stay. Check in was fast but the young man loitering in the lobby made us uncomfortable. The room was ok. Reasonably clean, bed was comfortable. We did encounter one dying roach on the floor but we removed him and saw no... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered. We will address this with our staff and correct the issue. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More 

Griffin, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

This was literally the first time I have ever had to refuse a room! The television didn't work. We called the front desk and their response was to wait 5 minutes. My husband was worried about the television, so I visited the bathroom. There was a clump of hair in the bathroom drain and when I went to wash my... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. \ More 

North Carolina
Top Contributor
67 reviews 67 reviews
34 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was fast and easy. Room was clean, and everything worked. Nice, big flat screen tv. Water pressure a little weak. Sausages, boiled eggs, make your own waffles, were good for breakfast. WiFi was a little slow, but other than that it was a very good stay. Would stay again at this location.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations More 

Heber Springs
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Typical Sleep Inn. Was furnished well and the only issue I had was slowwww internet. I stayed two separate times over a week apart and both times the net crawled and it didn't matter what time of day it was. I understand this isn't important to many people so take it for what it's worth. Check-in and checkout wasn't a... More 

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Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area More 

Erma, New Jersey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I reserved 2 rooms as a stopover on our way to Disneyworld. The prices were steep for a Choiceprivledges member but they had an indoor pool for the kids. I paid over $120 for each room and arrived to find my room dirty, especially the bathroom. The pool was very cold and parking was very difficult. Interestingly we stayed at... More 

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again soon. More 

Charlotte Amalie, St. Thomas
1 review
1 of 5 stars Reviewed 3 weeks ago

DO NOT STAY HERE , FILTHY AND RUDE !!!!!!!!!! After 4 hrs on the road,I was told I didn't have a reservation, the wrong date had been reserved. Then upon searching Someone had cancelled,LuckyMe :) When we arrived at room ,next to the elevator, we began to put things away only to find the Frig full of roten food. I... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. More 

Jupiter, Florida
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2015

I chose this motel because the rate was cheaper than the Port Wentworth location just up the road, which is also great. It was great for a one night stay. It is right off I-95, just off the main road in a cul-de-sac, making the location very quiet. The room itself was very clean, smelled good, and the bathroom was... More 

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Gloria B, Guest Relations Manager at Sleep Inn & Suites Pooler, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thank you for sharing this review. More 

Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

We chose this hotel bc of proximity to downtown savannah, only a few minutes to downtown also we were coming from Jacksonville heading home to sc so we wanted something somewhat close so we wouldn't have far to drive- room was basic but clean- just be prepared to go get your own breakfast bc the breakfast offered at this sleep... More 

Was this review helpful? Yes
Gloria B, Manager at Sleep Inn & Suites Pooler, responded to this review

Thank you for taking the time to share your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. I'm glad you found our location to be convenient, and I hope you will... More 

Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 28, 2014

This hotel was right off 95. Hotel was clean and we would stay here again if traveling through the area. It was only a couple miles from the riverfront area. I would recommend it for a one night stay if traveling.

Was this review helpful? Yes 1
Gloria B, Manager at Sleep Inn & Suites Pooler, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are glad that you found our location to be convenient. Thank you again for taking the time to share this experience. More 

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