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Holiday Inn Hotel and Suites Savannah-Pooler

#2 of 13 Hotels in Pooler
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103 San Drive, Pooler, GA 31322
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Holiday Inn Hotel and Suites Savannah-Pooler
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196 Reviews from our TripAdvisor Community

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Traveler rating
    107
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    25
    9
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (46)
  • Jun-Aug only
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Uttoxeter, England
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here recently during a business trip. Wasn't expensive but was very average. Rooms were ok. Didn't use any facilities so couldn't comment. No restaurant so had to go out for food, even more importantly no bar!! Very poor. Couldn't ring the UK with the room's telephone as it can't ring out of the US and the internet was shocking!... More 

Was this review helpful? Yes 1
Clarksville, Tennessee
Level Contributor
110 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel and we have lived in Pooler for a few years now but this was our first stay here during a move. Staff was friendly and nice. Room was very clean and beds we extremely comfortable. This is a great place to stay when coming to this area.

Was this review helpful? Yes 1
Tiffany W, Public Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hi Kenny M, Thank you for your wonderful review of your recent stay. Your feedback is greatly appreciated. Our staff are some of the best in the area. I am glad that we were able to make your stay relaxing. I hope that your move went successful. We look forward to having you stay with us again. Hospitably Tiffany W... More 

Harrisburg, North Carolina, United States
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newly updated Holiday Inn located close to I95. We stopped for the night on our way home from Florida. Rooms are very clean, modern and updated. Beds are very comfortable. There was plenty of room for my family of 5. The hotel has an indoor pool and spa which my kids also enjoyed. Checkin was just "ok."... More 

Was this review helpful? Yes 1
Tiffany W, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Steven B, Thank you for your wonderful review. Your feedback is greatly appreciated. We are pleased that you enjoyed your staff. Our hotel is great for families and business travelers. We are happy that your kids enjoyed the hotel as much as you. I have passed your concerns on to the appropriate departments. Thank you again for your wonderful... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff here is incredibly friendly and helpful. I had a huge issue with the smell of smoke in my room and bathroom and they came quickly to try and fix it. When the smell persisted, the front desk worked patiently with me to try and fix the issue and when it couldn't be solved found me a good room... More 

Was this review helpful? Yes
Tiffany W, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Olgaibach, Thank you for your wonderful review of your recent stay. Your feedback is greatly appreciated. I apologize for the difficulty that you were having with your rooms. Our hotel is a smoke free facility, and I am sorry that you had to deal with that issue. I am glad that our front desk staff was able to help... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stay was enjoyable. Beds were comfortable. Housekeeping forgot to clean our room on Day 2 of our stay but front desk was very responsive in addressing our concerns. Staff was friendly and approachable but Carlos and Takirra were AMAZING!!!!

Was this review helpful? Yes
Tiffany W, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello, Robbi G, Thank you for your wonderful comments. Your feedback is greatly appreciated. Our staff strives to provide exceptional service to each of our guests. We are pleased that we were able to make your stay pleasant. I have passed your concerns on to the housekeeping department. We look forward to doing a better job the next time you... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Very disappointed in our stay here last week. We stopped here to stay the night while making a long drive to Florida. We called the hotel directly to see if there were rooms available. We were told "Yes, we have a King Suite left that you can reserve. We will hold it for you" and we gave them our name.... More 

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Tiffany W, Public Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Dear Cathy H, Thank you for taking the time to review your recent stay. Your feedback is greatly appreciated. I want to personally apologize for the way that you were treated. We strive to provide excellent customer service to each of our guest. I would like to discuss this matter further with you. Please contact me at the hotel at... More 

1 review
5 of 5 stars Reviewed June 25, 2015

After a full day traveling, we decided to find a hotel and wound up at the Holiday Inn in Pooler, Georgia. Overall, the hotel was very clean and well kept, the suite had plenty of room, and the staff was very friendly. It's one of the price your hotels in the area, but worth the money.

Was this review helpful? Yes
Tiffany W, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Robert O, Thank you for the wonderful review about your recent stay. Your feedback is very important to us. Our staff strives to provide a relaxing and enjoyable stay to each of our guests. We are very pleased that you enjoyed your stay. We look forward to having you stay with us again. Thank you again for your feedback.... More 

Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2015

One of the best IHG properties that I have stayed. I am frequent traveler and this is surprise gem. Facilities are great, gym, jacuzzi, pool, rooms are big and clean room. Staff very friendly and breakfast was good. Definitely I will stay again.

Was this review helpful? Yes
Tiffany W, Public Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Happy Traveler 201, Thank you for the wonderful review about your recent stay. Your feedback is very important to us. Our staff strives to provide our guests with the best possible stay. We are pleased that you enjoyed your stay. Thank you again for your feedback. We look forward to seeing you again the next time you are in... More 

Petal, Mississippi
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

Service was so friendly & excellent. We were in room 309 from 6/3-6/6. Special shout out to Celeste at front desk when I checked in. So very helpful, courteous & friendly! My shuttle ride from the airport was the best I've ever had because of my driver, Frank! Awesome!! Prompt, courteous, friendly, funny, just a great guy!! Food in dining... More 

Was this review helpful? Yes
Tiffany W, Public Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to review our hotel after your last stay. Your feedback is greatly appreciated. We are happy to see that you were very happy with our service. We strive to provide exceptional customer service to our guests. Our staff are some look forward to seeing each of our guests and providing... More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed June 5, 2015

EVERYONE has been so great! Unece at the front desk was so friendly and helpful. Always a smile and seemed like she was 100% all about making sure we were taken care of and we didn't want for anything. Thank you, Unece! We will not be staying anywhere but here when we come to Savannah, again.

Was this review helpful? Yes
Tiffany W, Public Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello Id, Thank you for your wonderful review of your recent stay at our hotel. We greatly appreciate your feedback. I am pleased to see that our staff was able to make your stay pleasant. We strive to provide service with a smile to each of our guests. Thank you again for your review. We look forward to having you... More 

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