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Pine Mountain Club Chalets

Certificate of Excellence
Hotel website
14475 Ga Highway 18, Pine Mountain, GA 31822
Pine Mountain Club Chalets
Review This Hotel

94 reviews from our community

Traveler rating
    49
    23
    11
    4
    7
See reviews for
57
13
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgia
Top Contributor
97 reviews 97 reviews
9 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was quite and relaxing in March. The chalet was quaint and cozy. It had a few minor problems but nothing that totally spoiled our stay. The staff was quick to reply to our emails and phone calls. They took care of special request. Will we return? Yes without hesitation.

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LaGrange, Georgia
1 review
5 of 5 stars Reviewed 5 weeks ago

The staff was wonderful!!! Helped me get into our chalet in an timely manner to surprise my soon to be husband!!! We will most definitely be back next time with the kids!!! Also, we are letting each and every one of our friends know about how wonderful our experience was!!! thank you so much for everything!!! Hoping to see you... More 

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Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. More 

Atlantic Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

The chalet was comfortable, clean, nicely decorated and perfect for our family Christmas vacation. Callaway Gardens nearby, Wild Animal Safari fantastic for adults and children, Crickets restaurant within walking distance with good food, beautiful wooded setting. Good time was had by all!

Was this review helpful? Yes 1
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for your kind words about Pine Mountain Club Chalets Resort. It is always a great pleasure to hear that we are serving our customers well. We look forward to serving you again soon. Gratefully,Pine Mountain Club Chalets Resort More 

Moultrie, Georgia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 18, 2014

Eight adults and a precious 2-year-old little girl enjoyed Chalet # 5 December 12-14, 2014. This is a cabin, located in a wooded area. It is comfortable. No one complained about the beds. (except for dead ants in one of them. --- At least they were dead.) We reported to management that live ants were in the kitchen. They responded... More 

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Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for your specific praise about our business. Please never hesitate to let us know how we can even better serve you....including what we need to do to get a 5 star rating from you. More 

Jefferson, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2014

We booked a one night stay for our family of 6 adults to see Fantasy in Light at Callaway Gardens- our chalet was clean and comfortable. We had three sleeping areas/bedrooms and three full baths. We arrived to find a note from the home owner wishing us a wonderful trip and telling us that we were to enjoy the chalet... More 

Was this review helpful? Yes 1
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you very much for such glowing praise of our hotel. We are most pleased that your family was able to enjoy the full array of amenities that we believe define our hotel and the special treats from the owners. I hope that your road back to us is a wonderful one for you and your family. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

We have been coming to Pine Mountain Chalets for the last 5 years. It is a great place to stay if you love the mountain feel without out all the commercialized huppla. It is just a wonderful place to stay. We have stayed the last two years in Chalet # 9 and it is great. Great view of the lake.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

Beautiful surroundings for a wedding we just attended! Setting was perfect and clusters of chalets provided privacy but at the same time provided opportunity to visit with other guests. The playground was great for kids! Definitely worthy of a return visit!

Was this review helpful? Yes 1
Atlanta, GA
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 23, 2014

Decided to stay here as opposed to Callaway Gardens which proved to be a poor choice. We booked a 2 (or 3) bedroom chalet as a 2 bedroom, only problem is the second bedroom was a loft. Not exactly ideal conditions with one and three year olds. Not sure how a loft counts as the second bedroom but aside from... More 

Was this review helpful? Yes 3
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for sharing how your recent stay did not match either our excellent reputation and universally high ratings and more importantly your own expectations. Your constructive criticism is just that. I will ensure that our staff addresses each of your complaints. More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2014

Spring is glorious and Christmas season is so special with the lights at Callaway. But a winter stay with a crackling fire and crisp days was great. Go to 102 and enjoy as we did. We have a great visit any time we go.

Was this review helpful? Yes 1
Ocala,Florida, U.s.
Top Contributor
114 reviews 114 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

We recently spent 4 nights in chalet # 78. It was well maintained, especially the kitchen, with any piece of equipment available for use. The rooms were good sizes, the bedroom seemed to have rather new mattresses. The best part was the deck, which was screened and overlooked the lake. It was great relaxing there in the morning for breakfast,... More 

Was this review helpful? Yes 1
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