We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pine Mountain Club Chalets

Certificate of Excellence
Hotel website
14475 Ga Highway 18, Pine Mountain, GA 31822
Special Rate
Stay 7 Nights get 2 FREE
Pine Mountain Club Chalets
Write a Review

98 reviews from our community

Traveler rating
    50
    23
    11
    4
    10
See reviews for
58
13
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (39)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (15)
All months
1 review
1 of 5 stars Reviewed 3 weeks ago

Loooooooooong story short. Upon check in the cabin was filthy, dead cock roaches everywhere, live ants crawling on kitchen counters, USED bloody band aide stuck to bedroom wall, candy on the floors, dust etc. Then the LIVE cock roaches came out. They fell on people while sleeping, crawled on the beds and kitchen counters etc. Management seemed reluctant to assist... More 

Was this review helpful? Yes
Heather S, Manager at Pine Mountain Club Chalets, responded to this review

I would like to take this time to let you know the details about the complainants stay here at PMCC Resort. The complainant had a reservation with us for herself and a group of ladies for a "girls weekend" here at PMCC. On the day of check in she called the office to make payment and advised the office that... More 

LaGrange, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked the Chalets for a bridal shower for a very precious bride to be - the Chalet was wonderful - it was so spacious, very clean and very tastefully decorated. The staff was so friendly. This is our 8th time renting the chalets and each time we have spoke with Julie at the front desk - she made our... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 4 weeks ago

My girlfriends and I have stayed here many times in the past and enjoyed our stay, however after our most recent visit, we most certainly will not be returning. We paid $1000 for a cabin that was absolutely disgusting—it obviously had not been cleaned, there were cockroaches everywhere, the kitchen was infested with ants, the water smelled like sewage so... More 

Was this review helpful? Yes
Heather S, Manager at Pine Mountain Club Chalets, responded to this review

I would like to take this time to let you know the details about the complainants stay here at PMCC Resort. The complainant had a reservation with us for herself and a group of ladies for a "girls weekend" here at PMCC. On the day of check in she called the office to make payment and advised the office that... More 

Columbus, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

I removed my initial post because I was falsely led to believe that PMCC was going to handle our complaint; however, that was NOT the case. This is ABSOLUTE WORST place I have ever stayed. The cabin was INFESTED with ROACHES and ANTS, the water smelled like rotten eggs, there was an old USED band-aid left on one of the... More 

Was this review helpful? Yes
Heather S, Manager at Pine Mountain Club Chalets, responded to this review

I would like to take this time to let you know the details about the complainants stay here at PMCC Resort. The complainant had a reservation with us for herself and a group of ladies for a "girls weekend" here at PMCC. On the day of check in she called the office to make payment and advised the office that... More 

Georgia
Top Contributor
97 reviews 97 reviews
9 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 15, 2015

It was quite and relaxing in March. The chalet was quaint and cozy. It had a few minor problems but nothing that totally spoiled our stay. The staff was quick to reply to our emails and phone calls. They took care of special request. Will we return? Yes without hesitation.

Was this review helpful? Yes
LaGrange, Georgia
1 review
5 of 5 stars Reviewed February 23, 2015

The staff was wonderful!!! Helped me get into our chalet in an timely manner to surprise my soon to be husband!!! We will most definitely be back next time with the kids!!! Also, we are letting each and every one of our friends know about how wonderful our experience was!!! thank you so much for everything!!! Hoping to see you... More 

Was this review helpful? Yes
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. More 

Atlantic Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

The chalet was comfortable, clean, nicely decorated and perfect for our family Christmas vacation. Callaway Gardens nearby, Wild Animal Safari fantastic for adults and children, Crickets restaurant within walking distance with good food, beautiful wooded setting. Good time was had by all!

Was this review helpful? Yes 1
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for your kind words about Pine Mountain Club Chalets Resort. It is always a great pleasure to hear that we are serving our customers well. We look forward to serving you again soon. Gratefully,Pine Mountain Club Chalets Resort More 

Moultrie, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed December 18, 2014

Eight adults and a precious 2-year-old little girl enjoyed Chalet # 5 December 12-14, 2014. This is a cabin, located in a wooded area. It is comfortable. No one complained about the beds. (except for dead ants in one of them. --- At least they were dead.) We reported to management that live ants were in the kitchen. They responded... More 

Was this review helpful? Yes
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you for your specific praise about our business. Please never hesitate to let us know how we can even better serve you....including what we need to do to get a 5 star rating from you. More 

Jefferson, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2014

We booked a one night stay for our family of 6 adults to see Fantasy in Light at Callaway Gardens- our chalet was clean and comfortable. We had three sleeping areas/bedrooms and three full baths. We arrived to find a note from the home owner wishing us a wonderful trip and telling us that we were to enjoy the chalet... More 

Was this review helpful? Yes 1
Heather S, Owner at Pine Mountain Club Chalets, responded to this review

Thank you very much for such glowing praise of our hotel. We are most pleased that your family was able to enjoy the full array of amenities that we believe define our hotel and the special treats from the owners. I hope that your road back to us is a wonderful one for you and your family. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

We have been coming to Pine Mountain Chalets for the last 5 years. It is a great place to stay if you love the mountain feel without out all the commercialized huppla. It is just a wonderful place to stay. We have stayed the last two years in Chalet # 9 and it is great. Great view of the lake.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
0:30
Videos (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question