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Callaway Gardens Resort

3.5 of 5 17800 US Highway 27, Pine Mountain, GA 31822
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Callaway Gardens Resort
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Callaway Gardens Resort
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777 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

A two-night stay for a conference. It rained all the time so we didn't get to experience the gardens. We found that the spa is accessible only if you book a treatment; many of these were not available as some staff had not come in. We needed to clean my fiancée's clothes after a drunken idiot had spilled red wine... More 

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Pensacola, Florida, United States
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the second time we,ve run into issues with check-in and check out. We used to love staying at the Mountain Creek Inn...but no more. we reserve on-line. When we check in, there is some issue with the reservation, at check in, the issue is resolved. In our recent stay we were "upgraded." The issue is, when checking out,... More 

Was this review helpful? Yes 2
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

We are very sorry to hear that you had such a struggle. We are copying the new Director of Rooms, who is now over the Front Desk. We have shared with her so that she can get to the source of the problems. We definitely just don't want this to be your experience. We greatly appreciate your input as guest... More 

Jackson, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I took my wife here for valentines day, and We arrived at noon, 4 hours before check in and they had our room ready. I had requested a single room villa with a king sized bed, and when we arrived at our villa we realized they had assigned us a 2 bedroom villa. The main bedroom had its one mini... More 

Was this review helpful? Yes 1
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

Thank you for your post. We hope you had a lovely Valentine's. Our Villas are individually owned and individual decorated. We'll be sure to share your comments with the owners so they can all be encouraged to update their units. Next time we hope you'll one of Callaway Gardens many restaurants. We look forward to your Spring or Summer return... More 

Gainesville, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The entire grounds is gorgeous and relaxing. There is plenty to do, and it is spaced out so far between areas, so I'm not sure how you can visit without a car or maybe a bicycle, which would get tiring after a while. We visited for the Christmas Fantasy in Lights show, and took the trolley. It was incredible and... More 

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CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

We are so glad to hear you enjoyed your visit and so sorry to hear that the food was less than desirable. We have shared your comments with our Food & Beverage Director and our Executive Chef so that they can take that information and make improvements. We greatly appreciate your comments - both good and bad. Guest feedback is... More 

San Diego, California
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 27, 2015 via mobile

Friendly staff couldn't make up for overall lousy food and only one choice of restaurants for meals (if you don't have a car.) Housekeeping service had no consistency (sometimes coffee cups and soap, sometimes not.) No room service, no help with luggage, no mail delivery( as in no FedEx on weekends.) Room windows open to main walkway, so I was... More 

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Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 15, 2015

I took my family to Callaway Gardens to experience the light show we had heard so much about. We rented a villa which we had to wait until about 5:00 pm to enter. To kill time we went into the Gardens and experieinced the Birds of Prey Show which was fantastic. That evening we went to the Nights of Lights... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 8, 2015

Visited here for New Year's Eve getaway weekend. This property is essentially an old-school "motel" with outside access to rooms, which overlook parking lot, outdoor field, etc. Pros: - convenient access to main Callaway Gardens entrances - packaged offerings, including Christmas lights, fireworks - couple of onsite restaurants, bar, conference center - pet-friendly option - comfortable beds Cons: - unusually... More 

Was this review helpful? Yes 1
Panama City Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2015

My father actually use to work there when I was a kid, so I decided for Christmas I would take my kids to see fantasy in lights. I remember when I was a kid, going to summer camp at the lake, riding bikes through all the amazing trails, and even golfing the same greens Tiger Woods played on. So when... More 

Was this review helpful? Yes 2
Fort walton Beach, FL
Top Contributor
68 reviews 68 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 4, 2015

We did a one night Lights package on Christmas. Checkin was smooth sailing and the person who checked us in was wonderful. Our cabin was ready early in the afternoon and we were able to quickly get checked in. The cabin was really nice and was in relatively good shape. We really liked having the shuttle to the Lights. That... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2015

We've been to the gardens many times over the years. Until our last two trips, we have always enjoyed our visits. Last year, we had to wait three hours past check-in for our villa to become available. When you are planning to make dinner in the villa for your four small children, changing the check-in time from 3 to 6... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Creek Inn(18)
  • Very nice(15)
  • Plant Room(9)
  • Prey show(9)
  • Beach area(4)
  • Front desk staff(3)
  • Clean and comfortable(3)

Additional Information about Callaway Gardens Resort

Address: 17800 US Highway 27, Pine Mountain, GA 31822
Phone Number:
Location: United States > Georgia > Pine Mountain
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Callaway Gardens Resort 3.5*
Number of rooms: 780
Reservation Options:
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Also Known As:
Callaway Gardens Georgia
Callaway Gardens Hotel Pine Mountain
Callaway Gardens Pine Mountain
Callaway Resort Pine Mountain

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