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Callaway Gardens Resort

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17800 US Highway 27, Pine Mountain, GA 31822
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Callaway Gardens Resort
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Callaway Gardens Resort
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781 reviews from our community

Traveler rating
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    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Coast, FL
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I enjoyed the quietness and serenity of the Callaway Gardens. Our stay in the Mountain Creek Inn was comfortable and quiet. Food at the Gardens Restaurant and Country Kitchen was delicious. Good time of the year to go. Warm weather, but, not hot. A few people, but, not wall to wall. Enjoyed most of the attractions and... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
28 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was two nights, Fri Mar 20-22 2015. We had needed a weekend getaway after 6 months of selling then buying a new house. Callaway Gardens worked out this time for us. We arrived at the Mountain Creek Inn in a steady rain, and what seemed like a crowd at check in. The check in crew was pretty efficient... More 

Was this review helpful? Yes 1
Dallas, Texas, United States
Top Contributor
105 reviews 105 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Was here for a men's conference and was non-plus see. Staff was very friendly and the food mediocre. The setting was nice and the rooms very average. The price was very affordable and the appointments were adequate n

Was this review helpful? Yes
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

We are very sorry to hear that you were less than impressed. We appreciate guest feedback as it provides information to make future guests, including yourself, pleased with their visits. We'll private message you for more details. Thank you for taking the time to post. We hope you will return in the future. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The mountain creek inn was awful. We attended a marriage siminar with our church and we used one of the conference rooms on Friday night and return Saturday morning to nasty dirty glasses. Ever who was suppose to take our used glasses and replace with clen ones did not do so. Instead the ones we drank out of Friday night... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 5 weeks ago

A two-night stay for a conference. It rained all the time so we didn't get to experience the gardens. We found that the spa is accessible only if you book a treatment; many of these were not available as some staff had not come in. We needed to clean my fiancée's clothes after a drunken idiot had spilled red wine... More 

Was this review helpful? Yes 3
Pensacola, Florida, United States
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 17, 2015

This is the second time we,ve run into issues with check-in and check out. We used to love staying at the Mountain Creek Inn...but no more. we reserve on-line. When we check in, there is some issue with the reservation, at check in, the issue is resolved. In our recent stay we were "upgraded." The issue is, when checking out,... More 

Was this review helpful? Yes 6
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

We are very sorry to hear that you had such a struggle. We are copying the new Director of Rooms, who is now over the Front Desk. We have shared with her so that she can get to the source of the problems. We definitely just don't want this to be your experience. We greatly appreciate your input as guest... More 

Jackson, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I took my wife here for valentines day, and We arrived at noon, 4 hours before check in and they had our room ready. I had requested a single room villa with a king sized bed, and when we arrived at our villa we realized they had assigned us a 2 bedroom villa. The main bedroom had its one mini... More 

Was this review helpful? Yes 1
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

Thank you for your post. We hope you had a lovely Valentine's. Our Villas are individually owned and individual decorated. We'll be sure to share your comments with the owners so they can all be encouraged to update their units. Next time we hope you'll one of Callaway Gardens many restaurants. We look forward to your Spring or Summer return... More 

Gainesville, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 9, 2015

The entire grounds is gorgeous and relaxing. There is plenty to do, and it is spaced out so far between areas, so I'm not sure how you can visit without a car or maybe a bicycle, which would get tiring after a while. We visited for the Christmas Fantasy in Lights show, and took the trolley. It was incredible and... More 

Was this review helpful? Yes 2
CallawayGardens1, Public Relations Manager at Callaway Gardens Resort, responded to this review

We are so glad to hear you enjoyed your visit and so sorry to hear that the food was less than desirable. We have shared your comments with our Food & Beverage Director and our Executive Chef so that they can take that information and make improvements. We greatly appreciate your comments - both good and bad. Guest feedback is... More 

San Diego, California
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 27, 2015 via mobile

Friendly staff couldn't make up for overall lousy food and only one choice of restaurants for meals (if you don't have a car.) Housekeeping service had no consistency (sometimes coffee cups and soap, sometimes not.) No room service, no help with luggage, no mail delivery( as in no FedEx on weekends.) Room windows open to main walkway, so I was... More 

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Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 15, 2015

I took my family to Callaway Gardens to experience the light show we had heard so much about. We rented a villa which we had to wait until about 5:00 pm to enter. To kill time we went into the Gardens and experieinced the Birds of Prey Show which was fantastic. That evening we went to the Nights of Lights... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Creek Inn(18)
  • Very nice(15)
  • Prey show(9)
  • Plant Room(9)
  • Beach area(4)
  • Clean and comfortable(3)
  • Front desk staff(3)
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