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The Lodge and Spa at Callaway Gardens, Autograph Collection

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4500 Southern Pine Dr., Pine Mountain, GA 31822
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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339 Reviews from our TripAdvisor Community

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Traveler rating
    156
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    43
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93
139
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrenceville, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed recently for a getaway and completely enjoyed all aspects of the hotel we care about. We ended up in one of the standard suite configurations which included two balconies and a patio area. We were on the top floor so the patio furniture was a bit more weathered than we would have liked, but the balcony furniture was fine.... More 

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Columbus, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here for Memorial Day weekend. Several days after our stay, I realized I had left a pair of earrings in our room. I contacted the front desk, the front desk transferred me to the manager of housekeeping. I left a message with this manager after several failed attempts at getting someone on the phone. This... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at The Lodge and Spa for one night to celebrate our two-year anniversary. We were deciding between Chateau Elan, Reynolds Plantation and Callaway Gardens and ultimately settled on Callaway Gardens. We arrived around 11:30 am on Saturday. We were told we couldn't check-in til 4 pm (fine - I understand this). Since we couldn't check-in,... More 

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate you letting us know about your recent visit and thank you for the great comments about your spa experience. During the summer months, with schools out and activities offered in the immediate area we do attract many families. There are other times like the fall where our clientele is predominately couples. I am hopeful you will consider planning... More 

Cape Coral, Fl
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently met for a family reunion and are so glad that we found the Lodge and Spa. The property and our rooms were very nice, with comfy beds and nice appointments, the restaurants served above average fare, and every member of the staff was gracious and accommodating. We also felt that their rates were very reasonable. Above all, despite... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was great to learn you had a wonderful experience during your recent family reunion. Yes, the area does allow you to get away and disconnect from day to day demands. I have shared your comments with our staff and appreciate you recognizing them. More 

Alpharetta, GA
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved our stay here! Family joined husband for a 2 day business trip. They upgraded us to Jr. Suite and really pampered us! The hotel is a little dated and in need of a pick me up for an Autograph Collection hotel. The staff makes up for it 10 fold! Everyone was friendly and helpful from front desk staff to... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We are glad that you and the family took the opporutnity to join your husband for his recent business trip. We especially appreciate your comments about the friendliness and efficiency of our staff. We share all comments with our team and we look forward to having you with us during your next visit to Pine Mountain. . More 

Port Saint Lucie, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Before arrival, we tried the mobile checkin. Upon arrival, we were created and provided a packet of brochures about the area,not the hotel, along with room keys, a parking pass to Callaway gardens, two breakfast tickets and out $25 spa credit, all part of their travelzoo promotion. BTW, the picture of the pool area used on travelzoo is misleading as... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We apologize for the inconvenience you and your family encountered during your recent stay. I have reviewed with both housekeeping and the front desk your comments. It was good to hear you were able to relax in the spa and that Yvonne was very helpful during your stay. We do appreciate your candid feedback and hope to again serve you... More 

atlanta
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Ashley at the front desk is an asset to the property. She is kind, compassionate, and professional. The bedroom was gross. No idea what fluids were on wall. And there were marks on every wall and many spots on the ceiling. No one there has ever heard of a mr. clean magic eraser. There were no bellman to help me... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate you letting us know about your recent experience while visiting our hotel and do apologize for the inconveniences you encountered. It was good to hear one of our fornt office associates provided professional service during your visit. We do share all comments with the appropriate teams as our goal is to always improve in areas where we all... More 

Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Last month I stayed at the Lodge and Spa at Callaway Gardens in Pine Mountain, Georgia. I was there for a business conference, but felt the whole time like I was enjoying the ambiance of a resort. My room had a little balcony overlooking woods, which allowed me to sit outside in the early morning and evening and enjoy the... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your recent visit while attending a meeting at the Lodge and Spa. The wooded views are very peaceful and serene offering a very quiet and relaxing experience. We share all comments with our team to reinforce our service culture and appreciate you taking the time to share your observations. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in the middle of nowhere. Everything is up to date with spacious rooms and comfortable beds. Bring your umbrella, chairs, and bikes. Awesome little lake about 10 minute walk. Lots of sand like a beach with concerts on weekends. Very cool inflatable course that costs $10 for an hour, but looks just like the TV show wipeout. Bars... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate your great comments about your recent visit. It was especially gratifying to read your remarks about our staff and we very proud of the service they deliver. We also want to thank you for endorsing us for both leisure and business meetings. We are hopeful you will return to the Lodge and Spa soon. More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great time at this hotel with wife and kids. Breakfast at Pidemont Restaurant was a great way to start the day. The pool area is very nice. Rooms clean with very comfortable beds. Nice big bathrooms. It feels like your out in the middle of nowhere which I guess is the point. Highly recommended.

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We do appreciate the recommendation and glad you and the family had a fun and relaxining stay. Thank you for letting us know and we look forward to your return soon. More 

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