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The Lodge and Spa at Callaway Gardens, Autograph Collection

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4500 Southern Pine Dr., Pine Mountain, GA 31822
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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327 reviews from our community

Traveler rating
    151
    119
    40
    10
    7
See reviews for
90
137
5
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyrone, Georgia
Top Contributor
151 reviews 151 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed today NEW

My wife and I stayed here for a Saturday/Sunday stay. First, I'm a Marriott Elite Plus and used points to stay here - a real bargain for 60k for 2 nights on a holiday weekend at A Category 6. I also used mobile check in for a 12 noon arrival. Got here at 1230 and room was not ready. Hung... More 

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Ringgold, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I was here for 3 nights for a conference, the lodge while certainly quite & peaceful, is a great place to come for the spa, or to rest & relax. Not much to unless you want to swim in the pool, or see flowers & pine trees in Callaway Gardens...The pool was awesome, as far as conference amenities go, it... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was good to learn you were pleased with your conference and the overall facilities at the Resort. The property is secluded allowing attendees to focus on the purpose of their meeting while relaxing during down times enjoying the outdoors, spa, and gardens. While we are surrounded by woods there are times, albeit minimal, when the outdoors attempts to come... More 

Milton, Florida, USA
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went for a conference and everything was first class. Beautiful resort with plenty to do and the staff was very nice and helpful. The grounds are also nicely done and completes the package. Some of the food/beverages are pricey but I guess that is what you get at a resort. Had a great time!

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for commenting on your recent meeting experience. It was good to learn our associates provided friendly and efficient service during your program. Food and beverage plays a major role in the overall success of a meeting and we appreciate your positive comments about the taste and freshness of our offerings. Based on our performance we are hopeful your... More 

Crestview, Florida, United States
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I traveled to this property to attend a conference this past weekend. The hotel staff were friendly and efficient. Though we arrived fully three hours before the published check-in time, our room was ready and provided to us as soon as we arrived. The restaurant food and the conference food were all tasty and fresh. Our room... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your experience while attending a meeting at the Lodge and Spa. We appreciate your great comments about our overall facilities, service, quality of food and nearby venues. We look forward to serving you again when plans allow you to return to Pine Mountain. More 

Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed here over Mother's Day Weekend. Very nice hotel, decorated as a rustic woodsy lodge. Staff was polite & professional. Rooms were beautiful w/ a balcony. Prices in the lounge were a tad expensive ($17 martini - seriously?) & the restaurant was okay for breakfast but not dinner. Breakfast is a buffet and was a miss... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate you selecting our Resort duing your recent visit to Pine Mountain. I have shared your comments with the appropriate staff and appreciate you letting us know about your experience. Normally we only light the outside fireplace during the winter, spring and fall when temperatures are cooler. We do hope this will not preclude you from viisiting again and... More 

Alpharetta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the second time in 3 years that we have held this conference at this hotel. Overall I cannot say enough about the hotel as well as the staff. From start to finish the experience was excellent. All of the personnel from the front desk to the restaurant to the banquet staff, AV staff, bellmen and of course the... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your recent meeting. It always great to hear from repeat customers about their meeting experience. I have shared your comments with our associates and we look forward to your next program at the Lodge and Spa. More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an excellent experience from customer service, accommodations, pool, grounds, everything about it. We had a wonderful weekend getaway and the staff at The Lodge and Spa made our experience even better. I would like to comment about Miller, Brittany, Matthew, Kristie, and Malcom thank you all for making our weekend getaway so much fun. We enjoyed meeting all... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your comments and I especially appreciate you mentioning our Ironwood staff. I have shared your comments with them and the rest of our staff. Glad you had a relaxing weekend and look forward to your return soon. More 

Valdosta, GA
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel and grounds are beautiful for a getaway but they seemed to be extremely understaffed. For a Marriott hotel, it didn't have bellhops to help with luggage at the curb when we arrived. The lounge where we ate the first night only had 2 servers for the entire area and our server was always disappearing for long periods of... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your recent visit and your overall positive comments about your stay. I was disappointed to learn about your experience in the lounge and have addressed with our team. We appreciate your comments and look forward to your return. More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

Gave this Resort an excellent rating because I could not find anything wrong. Beautiful scenery in the gardens and the golf courses, with plenty of wild life present. It was a very enjoyable stay for all four guys. Golf was very nice on their two courses, the Lakes and the Mountain, both courses were very challenging and well groomed. It... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your visit while traveling to Augusta. It was good to hear you and your family enjoyed the grounds, outdoors and golf. We look forward to your return in the future. More 

Macon, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

My wife and I booked a room for two nights. I requested a king bed and high floor. Both requests were fulfilled. We arrived about 8:30 Friday night. I had already checked in using the Marriott app. When we approach the front desk, a staff member quickly and pleasantly greeted us and gave us a welcome package and room keys.... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate your comments and and have shared with our staff. We look forward to your return soon. More 

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