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The Lodge and Spa at Callaway Gardens, Autograph Collection

3.5 of 5 4500 Southern Pine Dr., Pine Mountain, GA 31822
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Certificate of Excellence 2014
The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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302 reviews from our community

Traveler rating
    137
    115
    36
    7
    7
See reviews for
86
121
5
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Demopolis, Alabama
Top Contributor
56 reviews 56 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a weekend here in February. The breakfast buffet is fantastic, especially the omelet/pancake station. The bathroom was beautiful and updated. The rooms could stand some updating, but they were very comfortable. We had a balcony overlooking the fountain and enjoyed that.

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your positive comments about your recent stay at the Lodge and Spa. Our breakfast buffet is a great way to start your day while visiting the Resort. We look forward to your return duing your next visit to the Pine Mountain area. More 

Senior Contributor
32 reviews 32 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My self and 7 of my co workers stayed there while attending a conference and I must say we were treated like royalty. Everyone went over and beyond to be sure we were taken care of. Especially the doorman, Reginald. The rooms were spacious and the bed was very comfortable. We ate in the resturant on site and the food... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We apprecaite your comments about the service you and your co-workers received during your recent meeting. The Resort offers a great venue to accomplish business in a relaxed way. We look forward to your next visit to our hotel soon. More 

Roswell, Georgia
Top Contributor
177 reviews 177 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a couple of days here to unwind after a week at Disney with family. It is such a beautiful place, even in winter. The food at the breakfast buffet is delicious. We got snacks from the bar one night. The pimento cheese fritters are very good and I highly recommend them. The rooms are clean and comfortable. The... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Glad you chose to select our Resort during return visit from Florida. We appreciate the great comments about your food and beverage experience plus your statisfaction with the accommodations. All rooms have balconies and offer great courtyard and woodland views which add to the overall relaxing experience. We look forward to your return soon. More 

Pensacola Beach, Florida
Top Contributor
85 reviews 85 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 28, 2015

We took this trip with family members & the experience was excellent... The lodge is the only place to stay on the ground I think because of how new & nice it is... It has dining, bar & relaxing areas for whatever your mood needs to enjoy your time... The outside areas are well landscaped & breathtaking to look at...... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Glad you and the family enjoyed your Christmas trip and we look forward to your return soon. The spring is also a great time to visit and throughout the year there are various events in the Gardens. Thank you for your comments. More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015 via mobile

My wife and I took off to Callaway for a long weekend get away (Jan 16-19, 2015). We stayed at the Lodge and Spa. The Lodge was nice and clean. There were two places to eat within the building plus a bar. So you could really park and never get in your vehicle again until your ready to check out.... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Spa Prunifolia, our organic spa is a perfect place to relax and eliminate any stress. I am glad you experienced the Spa and other amenities the Resort has to offer. Thank you for letting us know about your recent visit and we look forward to your return. More 

Norcross, Georgia
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2015

We deceided to take a spur of the moment trip yesterday morning and quickly settled on Callaway Gardens and the Resort/Spa. Great decision and great 2 days. Even though the gardens are dormant this time of year and most of the water parks are closed for the season, we were able to bike around the gardens, hike, and enjoy the... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your comments and glad to learn you and the family had a great 2 days with us. The Gardens is a wonderful place to visit and we do appreciate your gracious comments about service levels during your stay for all to view. More 

Dacula, Georgia
Top Contributor
252 reviews 252 reviews
20 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 18, 2015

We have been to Callaway Gardens before, and even stayed in the area. But this was our first trip to the Lodge and Spa. It is a very nice place. Service is very good too, starting with folks at the front desk and the young guys helping with your bags. Restaurants and a lounge on site, and of course the... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Glad you enjoyed your visit and that you found our staff friendly and helpful. We appreciate your comments and look forward to your return soon. More 

Atlanta
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 14, 2015

This was our second stay. We stayed in a regular guest room the first time and it was very nice and clean. On our second visit, we stayed in the Presidential Suite. The suite was spacious, with several balconies and a terrace. However, it has seen better days! The furniture was worn with visible scratches on most of the furniture;... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate your comments and observations about your recent stay. I do apologize for the items you mentioned in your review and I addressed with the appropriate departments. Our goal is to always deliver exceptional service and it is through feedback which allows us to continue to improve. Thank you for acknowledging our room service team and likewise we have... More 

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 12, 2015

Was here on a girls trip for a getaway. We all did enjoy ourselves and it made for a very relaxing weekend. The hotel is located on a beautiful piece of property with lush vegetation which adds to the appeal. However, the property is dated and it shows especially in the guest rooms. The desk chair was visibly worn out.... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was good to learn overall you had a wonderful and relaxing ladies trip to the Lodge and Spa. We appreciate your comments about the service, amenities and cleanliness of the property. I hope the next time you visit you and your friends also take advantage of our organic spa which is a great way to relax and unwind. Thank... More 

Newnan, Georgia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 11, 2015

Not a Marriott quality hotel. This resort has the potential to be fabulous but seems to be very neglected in every aspect from the workers to the rooms to the food. The suite was big and offered a great view and the beds were comfortable. However, housekeeping is doing Marriott a great disservice. The bathroom counters were visibly dirty and... More 

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your comments and we sincerely apologize that you encountered service levels which were unacceptable. I have reviewed your comments with the appropriate department managers and individuals and will use your experience as a learning opportunity. I also appreciate you recognizing Sarah and the service she delivered. I am hopeful the next you visit our area you will... More 

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Additional Information about The Lodge and Spa at Callaway Gardens, Autograph Collection

Address: 4500 Southern Pine Dr., Pine Mountain, GA 31822
Location: United States > Georgia > Pine Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodge and Spa at Callaway Gardens, Autograph Collection 3.5*
Number of rooms: 150
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Also Known As:
The Lodge And Spa At Callaway Gardens, Autograph Collection Hotel Pine Mountain

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