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The Lodge and Spa at Callaway Gardens, Autograph Collection

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4500 Southern Pine Dr., Pine Mountain, GA 31822
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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356 Reviews from our TripAdvisor Community

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Traveler rating
    161
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My wife and I really enjoyed our stay. We stayed the night after the 4th of July weekend with no reservation and no problem getting a room. We felt like we had the resort to ourselves. The room had a balcony and the bathroom was huge with a separate shower and tub. I personally liked the fact that the shower... More 

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Atlanta, Georgia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We have stayed in marriott autograph collection properties around the world. This one definitely does not measure up. It is dated, worn, the food was mediocre and the service was lacking. It has so much potential we hope the new management is able to turn it around. The photos of the pool and hot tub area were so misleading we... More 

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you your review and we appreciate you letting us know about your recent visit. We do apologize and have shared your comments with our team. We are working on the items mentioned and look forward to your return soon.. More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everyone we encountered at the hotel was super nice! My uncle and I went for a quick getaway from Atlanta, and we weren't disappointed. The room and bathroom were nice and spacious. We had breakfast and dinner there and both were tasty! We didn't visit the pool, but the grounds were nice and very close to the Gardens. I am... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Glad you and your uncle enjoyed your recent visit to the Lodge and Spa and thank you for recognizing our staff and culinary team. The Christmas season is a very festive time to be here and we look forward to your return. More 

Roswell, Georgia
Level Contributor
224 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated on beautiful grounds. The place is quiet and relaxing. The rooms are average hotel rooms. The balcony is overlooking the pool and fountain and is a great place to relax. The breakfast buffet is very good with a lot of choices. The spa is also a great place to go for a massage.

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Yes, the area does offer a great place to relax. The team at our spa does an excellent job and glad to learn you were able to enjoy all the the property has to offer. Thank you for letting us know and we look forward to your return soon. More 

Cape Coral, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returning from a conference here. What beautiful grounds & as have mentioned, the staff was fantastic BUT the management team left the staff vulnerable being under staffed in all locations leaving the entire conference group without meals and worst of all, unable to get a drink after a long day. For an Autograph property of Marriott I'm surprised that... More 

Was this review helpful? Yes 1
Lilburn, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

We wanted to get away from city life for a weekend and decided on staying at this resort. It is tucked away inside Callaway Gardens which makes it beautiful. We slept at night with our balcony doors open (2nd floor) and it was truly relaxing. The pool was very clean and fun to spend time at. The bar staff was... More 

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Athens, Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at The Lodge and Spa for 5 nights in July 2015 for a work conference. Overall impressions of the hotel where good. The fountains and grounds were above average. The inside of the hotel was above average but starting to show some wear and tear. The front desk service was below average, I found myself having to wait... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

I apologize that your room was not properly cleaned. We have followed-up with the appropriate team member and appreciate you letting us know. Concerning dietary needs our culinary team can normally satisfy most requests. We have reinforced with our staff the importance of offering alternatives when notified. We appreciate your comments and look forward to your return when business or... More 

Atlanta, Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

A gem of a hotel. Friendly and accommodating staff. The rooms were impeccably clean. I stayed on the top floor with a balcony and it was top rate. Bathroom had a soak tub and a walk in shower. Couldn't ask for anything better. Meeting rooms were first class and if you forgot something ..... Just make a call and you... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your stay during your recent meeting at the Lodge and Spa. We do appreciate your comments about our staff, food quality, your accommodations and cleanliness of the hotel. We also appreciate you recommending us for families who are planning to spend quality time together and look forward to your return in the future. More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a wonderful time here with my daughter. The setting is beautiful and the room was nice....especially liked the bathroom and the spa products. We enjoyed the restaurant for breakfast and the pool, both of which were very nice. The staff was pleasant and always spoke when passing by. Would definitely stay again.

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was good to learn both you and your daughter had a great experience while visiting the Lodge and Spa. The bathrooms are very spacious and the spa products are well received. Thank you for your compliments about our staff always speaking to you as we are very proud of the service they provide. I have also shared your comments... More 

Tallahassee, Florida
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our 2nd time staying at the Lodge. We are long time visitors to Callaway Gardens. The staff was extremely polite and helpful and the room was comfortable, clean and relaxing. The spa was wonderful as well. My ONLY complaints are: 1: they offer complimentary valet, but there is never anyone outside to take your keys. 2: the one... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We look forward to your return in November and thank you for your great comments about how polite our staff is, the overall cleanliness of the property and that you enjoyed the spa. I have also shared your comments about valet and the timeliness of your food service in the lounge with the appropriate teams. We appreciate you letting us... More 

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