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All 5 Pine Mountain hotels

The Lodge and Spa at Callaway Gardens, Autograph Collection

3.5 of 5 Hotel   |   4500 Southern Pine Dr., Pine Mountain, GA 31822
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85%
Ranked #1 of 5 hotels in Pine Mountain
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
SharShar72 Atlanta, Georgia
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240 people have reviewed this hotel

Traveler rating
    113
    91
    25
    5
    6
See reviews for
79
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Charming small town elegance in a serene park-like setting. All the regular unique touches of the signature series with Marriott. Very comfy beds. The Spa Services are outstanding. Beautiful grounds. Lakefront beach with unending activities for kids, golf, bike trails, Butterfly Conservatory, and additional dining all within the Callaway Gardens. Wild animal park, Antique shops, Wine Tasting, Organic Restaurants close-by... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your comments about our staff and their desire to ensure you and your family had an outstanding experience. We also appreciate your recommendation to stay at the Lodge and Spa when visiting our area. Throughout the year there are many special events and activities for all to enjoy and I appreciate you highlighting some of these for... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Lodge and Spa was amazing. We relaxed and ate GOOD. The Hotel restaurant was expensive but very good. The grounds were great. Nice walking trails, great places to wonder off, and nice activities at the beach area (although I didn't do any of the water sports). Rooms: I have stayed here twice. I love the rooms close to the... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

I appreciate you letting us know about your recent visit. We are an outstanding destination to unwind, relax, enjoy the outdoors and reconnect with family and friends. Thank you for your gracious comments and we look forward to your return soon. More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very clean. Very quiet. We stayed here as a stop over on our way to Nashville. I bought some of the spa products bc they smelled so good! Food was excellent and Calloway Gardens are worth the visit. My daughter especially loved all the turtles in the water at the Discovery Center!

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

I was glad to hear you and your daughter had a wonderful experience while visiting our resort. We do have an excellent spa featuring organic products and hopefully you will have an opportunity to take full advantage of some of the services offered during your next visit. The Gardens are beautiful all year and a great place to relax, unwind... More

Lafayette, Louisiana, United States
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My two adult daughters and I stayed one night here and enjoyed spa treatments, Signature Facial, Scalp Massage, and an Aromatherapy Pedicure. We arrived later than expected, and the front desk clerk was helpful in getting us checked in quickly so that we could make our appointments. Parking is some distance from the hotel entrance, but the doorman was especially... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

the spa at callaway gardens was so beautiful and i've never felt so relaxed! their facilities were just wonderful filled with everything i'd need throughout my stay at the spa, and the staff was very friendly and sweet. while i was at the spa, i had both a facial (done by Natalia) and a massage (done by Katherine). these ladies... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Appreciate your comments about our spa and I have shared them with the associates you mentioned. We are very proud of the service they render and your comments reinforce this commitment. We look forward to having you with us again for another relaxing stay. More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

My husband, my two small kids and I stayed there just one night. We were checked in to a room with one king bed...I called and I was told to come and pick a key up for another room with two beds. Fine.....!(The FD agent that worked that morning....very unfriendly and very un-welcoming) Then I asked why the bath tub... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank your for letting me know about your recent visit. We do apologize about placing you in an incorrect room type, initial arrival experience and TV problem. I also appreciate you acknowledging those staff members who were accommodating and are hopeful during your next visit to Pine Mountain we will receive your favorable consideration. More

Charleston, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

We stayed at the Lodge for three nights and found the location very relaxing and peaceful. The hotel has several problems that need addressing. Front desk staff very friendly and informative. Restaurant offered a mediocre dinner clearly prepared by a poorly trained chef. Breakfast was inedible because pastries were uncooked, probably because of too much butter that prevented baking adequately.... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your feedback and we apologize your stay did not live up to your expectations. We have followed-up with the appropriate staff to ensure the areas mentioned are corrected. We appreciate you input and are hopeful you will consider us when next returning to the Pine Mountain area. More

Harrisburg, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago

I was at the Prunifolia Spa 2 weeks ago with my Mom and my sister. The spa is very pricey, most treatments start over $100, so I expected amazing service. I had the 50 minute Signature Facial and my sister had the 50 minute massage. I was taken back 10 minutes before her and she was done about 15 minutes... More

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for sharing your spa experience with me. Guest feedback is extremely important and your comments have been addressed with our spa team. I was glad to learn that our spa leader followed-up with your sister after her couples massage to apologize and resolve. I am also hopeful her husband had a great golf experience and that you enjoyed... More

Fort walton Beach, FL
Top Contributor
58 reviews 58 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful hotel situated within Callaway Gardens. Our room was large and had a wonderful balcony. Staff members were friendly and helpful. The location can't be beat. That being said, this is a hotel that clearly is in need of a major renovation. That should be clear to management. Additionally, the pool is way too small and is... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Chose Callaway Gardens to celebrate our anniversary. From the moment we arrived until we left 3 days later, the hospitality was excellent. Entire staff made us feel special. We will definitely be returning.

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your comments about our service staff. I share all comments with our team and your input greatly assists in reinforcing our service culture. We look forward to your return soon. More

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Additional Information about The Lodge and Spa at Callaway Gardens, Autograph Collection

Address: 4500 Southern Pine Dr., Pine Mountain, GA 31822
Phone Number:
Location: United States > Georgia > Pine Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodge and Spa at Callaway Gardens, Autograph Collection 3.5*
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Also Known As:
The Lodge And Spa At Callaway Gardens, Autograph Collection Hotel Pine Mountain

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Lodge and Spa at Callaway Gardens is an oasis located within the 13,000 acre Callaway Gardens community, just 1.5 Hours south of Atlanta. The Lodge is adjacent to a plethora of activities for the family, couples, group outings, and corporate meetings and team building. These activities include golf, tennis, hiking and biking trails, Treetop Adventure, ropes course, a lake and beach, Discovery Center, Butterfly Center, and Sibley Horticultural Center. The Lodge and Spa is a LEED Certified green hotel offering 149 smartly appointed guestrooms and suites. With a 13,000 sqft award winning spa, an outdoor pool set within gardens, and a full service three meal Piedmont Grille and Ironwood Lounge, you will have all the amenities at your finger tips for a relaxing getaway. ... more   less 
Number of rooms
150

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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