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The Lodge and Spa at Callaway Gardens, Autograph Collection

3.5 of 5 4500 Southern Pine Dr., Pine Mountain, GA 31822
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Certificate of Excellence 2014
The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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256 reviews from our community

Traveler rating
    119
    94
    29
    8
    6
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79
99
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Paola
Contributor
19 reviews 19 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The word beautiful explains it all. Beautiful gardens, beautiful and comfortable rooms. Rooms were spacious and had balconies overlooking gardens. Very friendly staff. We were on a business trip, but I will definitely take an extra couple of days next time.

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Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I'm not sure how they did it, but it seems Marriott has used some influence to have my original review taken down. So here it is again. I stayed at this hotel the weekend of October 2-5 on a sewing retreat with about 50 other quilters. Lots of us were bunking in with other quilters to save on the room... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting me know about your recent visit and I do apologize that for the inconvenience you encountered. The reply you received at the front desk is unacceptable and I have shared your comments with our team. While we attempt to honor all guaranteed room types I cannot accurately respond without knowing the name in which the reservation... More

West Monroe, Louisiana
Contributor
17 reviews 17 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at Pine Mountain, Georgia on a Thursday afternoon and it was misting rain. We unloaded the cars at the front of the property and proceeded to the lobby. The Lodge was very attractive and had a homey feel. We went to our rooms and were very surprised at the beautiful view overlooking the pool area. The rain stopped... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was good to hear you and your friends had a great visit to our hotel and the area. We also appreciate the recommendation as a perfect place for families to reconnect and relax while exploring the outdoors. Thank you also for your comments about the friendly service our associates provided during your visit. I am very proud of each... More

Milledgeville, Georgia
Top Contributor
131 reviews 131 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lodge at Callaway Gardens is a Marriott property, part of what they call the Autograph collection. It was what one might expect from a Marriott resort with a few upgrades. The bathroom was the most noticeable with a deep soaking tub and a walk-in shower all behind a wooden door with frosted windows. The bed was extremely comfortable and... More

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting me know about your recent visit and appreciate your kind comments. We do have a peaceful atmosphere allowing you to relax and enjoy the beautiful surroundings. We hope to have you with us again in the not too distant future. More

Alpharetta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at Marriott property in Callaway Gardens. Was adjacent to park. Wonderful full service venue. Great rooms with balconys and senic outdoor views; nice lounge with meal service; restaurant with great breakfasts. Restaurant wasn't open in evening due to limited number of guests. Located in/adjacent to Garden and 20 minute drive to FDR's Little White House...Very interesting side tour.

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your recent visit to The Lodge and Spa at Callaway Gardens. We appreciate your great comments about our property and area attractions. Fall is an outstanding time to be here and we look forward to your return soon. More

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was attending a women's ministry conference Oct 3, 2014 at the hotel for a 3 day weekend package that had been planned many months in advance. The cost of this event was approximately $275 pp for this event and 200 women were booked to attend. We had a bus leave from the church as well as many driving from... More

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your experience while attending a recent meeting at our hotel. We sincerely apologize for any inconvenience you encountered during your visit. We have reviewed your comments with the appropriate department leaders at our weekly service meeting. Customer service is very important to us and we are hopeful you will again return to the... More

Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Lovely grounds, lovely rooms, BUT. . . If you want 2 queens instead of a king bed you might not get it or you'll get stuck in an aging cottage 5 minutes from the conference center. I came here on a 3 day quilt retreat and had arranged to share a room with another attendee. The group of rooms reserved... More

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Athens, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

ALL THAT FOLLOWS IS ONLY MY PERSONAL OPINION, AND SHOULD BE ONLY TAKEN AS SUCH. The facility itself is attractive and it has nice amenities. When we arrived I noticed that no one was at the valet stand (supposed to be complimentary). I thought that it was odd, but not a big deal at the time. Later I found parking... More

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your observations and positive comments about our associates you came in contact with during your visit. I do apologize your experience was not up to your or our own standards. I have addressed the cleanliness issue in the fitness center as well as restaurant service with the appropriate staff. If I can be of further assistance please... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We truly enjoyed our stay at the Lodge and Spa at Calloway. The rooms were very clean and the staff was so accommodating and friendly. We found our stay to be very relaxing. The only thing was that it is hard to get a service booked at the spa, so make sure you book in advance. Also, be sure to... More

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting us know about your great experience while visiting The Lodge and Spa. I have shared your gracious comments with our staff and our goal is always to provide excellent service. We do have an exceptional spa and are hopeful we will be able to accommodate your needs during your next visit. We look forward to your... More

Florida Panhandle
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

Wonderful, beautiful place. It's lovely there, and so very relaxing. The staff are excellent and really go the extra mile for their guests. Thanks, Jessica (front desk)! You guys rock!! Can't wait to return in Sept. and see the butterflies...

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for recognizing our team and Jessica in particular. We do strive for excellent service and your comments certainly reinforce this goal. We look forward to your return and providing you with another relaxing and memorable stay. More

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Additional Information about The Lodge and Spa at Callaway Gardens, Autograph Collection

Address: 4500 Southern Pine Dr., Pine Mountain, GA 31822
Location: United States > Georgia > Pine Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lodge and Spa at Callaway Gardens, Autograph Collection 3.5*
Number of rooms: 150
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Also Known As:
The Lodge And Spa At Callaway Gardens, Autograph Collection Hotel Pine Mountain

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