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The Lodge and Spa at Callaway Gardens, Autograph Collection

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4500 Southern Pine Dr., Pine Mountain, GA 31822
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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310 reviews from our community

Traveler rating
    142
    115
    37
    9
    7
See reviews for
88
126
5
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jacksonville, Florida
Top Contributor
62 reviews 62 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

We enjoyed 2 nights at this beautiful hotel. Rebekah at the front desk was very helpful and since we had done mobile check-in, was checked in quickly. The room was very clean, King bed was comfortable and the bath was big with separate shower and big bathtub, with plenty of white plush towels. Ate at the seafood buffet in the... More 

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Nashville, Tennessee
Contributor
15 reviews 15 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Best stay ever. Excellent service, beautiful property, relaxing experience. My only regret is that we stayed for only one night. I'm already looking at dates for being able to return. We stayed with 3 young children which always makes me apprehensive in such a nice hotel but the staff, and even the other guests, were very good with them.

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Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband were excited to "get away" to a "luxury" lodge and spa. We found that the Callaway Lodge was over priced and underserviced. The dining room offers only average quality meals and ala carte prices. The Ceasar salad had very old romaine lettuce with a very unimpressive dressing. The wine list was fairly exstensive but again very over priced.... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

I appreciate your comments and have shared with the appropriate team members. While we receive many positive comments about our food we did not meet your expectations and do apologize. Thank you for recognizing our housekeeping team and we are hopeful you will return in the future. More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

First, do not believe a thing in the pictures about the beautiful hot tub. One hot tub was broke while we were there and the picture is false advertising. Found an ashtray in our "non smoking" room. Air conditioner was terrible. Was promised king size bed and got 2 queens. Also found mice droppings in the room. Terribly over priced... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for letting me know about your recent visit. While it is difficult to address your observatons specifically without additional information I do want to apologize that we did not meet your expectations or ours during your recent visit. We are hopeful you will return again in the future to relax and enjoy the many venues in the area. More 

Suwanee, Georgia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this place. Started with a very good seafood dinner buffet. Amazing desserts and great variety of healthy and unhealthy but tasty foods. The hotel is not very large which made it more homey. The business rooms where we had our meeting was well lit, well appointed for our audio visuals and they kept our food and beverage stocked. Lunch... More 

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Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you endorsing our property as an excellent site for meetings, weddings, family getaways and other social gatherings. The area does offer something for all with the various attractions and activities available. Service is very important to us and we appreicate you recognizing our staff. We look forward to your return soon. More 

Clinton, Tennessee
Top Contributor
72 reviews 72 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far one of the nicest properties we have used in the years we have been traveling. The setting at Callaway Gardens is beautiful. You can walk to the gardens from the lodge. The room was spacious and very neat and clean. The staff was always there to help and almost everyone you met spoke and asked how... More 

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We are glad you had an enjoyable visit and appreciate the great comments about our staff and facility. We share all comments with our team and appreciate you taking the time to let us know about your recent experience. Hopefully we will have the opportunity to serve you again in the not too distant future. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We wanted to celebrate our anniversary at the Lodge and Spa hotel based on the description and location of the property. During the check-in process for our stay, I was immediately worried if we chose the wrong place to stay for the weekend. The staff member, Sarah, that checked us in to our room was EXTREMELY RUDE AND IMPOLITE! I... More 

Was this review helpful? Yes 1
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your letting me know about your recent visit. We do apologize that your check-in was unsatisfactory as it does set the tone for your stay. I will review all your comments with our team as we continually look for opportunities to improve. Again, we appreciate your candid feedback. More 

Atlanta
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this lodge! The room had a beautiful view...wonderful beds...amazingly beautiful bathroom! We swam in the heated outdoor pool ,ate at the restaurant for dinner and enjoyed the breakfast Buffett. The food was outstanding and the service was perfect! Everyone we encountered was friendly and ready to make out stay pleasant. The gardens haven't started to bloom yet but we... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

It was good to learn you enjoyed the hotel and Gardens during you recent visit. I shared your comments with our staff and look forward to your return once everything is in bloom! Thank you for letting us know about your recent stay. More 

Atlanta, Georgia
Top Contributor
216 reviews 216 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the lodge hotel at Callaway does not disappoint rooms very comfortable - beds amazing. very clean - huge huge bathroom with large walk in shower and separate tub. They provide their signature body wash, shampoo and conditioner in dispensers in the shower. Wonderful products. In fact I bought some to bring home. People were very friendly, answered all our questions.... More 

Was this review helpful? Yes 3
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate your great comments about our Resort, Spa and the service you experienced from our associates during your recent stay. I have shared your review with our staff which helps us to reinforce our service culture. We look forward to your next visit soon. More 

Demopolis, Alabama
Top Contributor
56 reviews 56 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2015

We spent a weekend here in February. The breakfast buffet is fantastic, especially the omelet/pancake station. The bathroom was beautiful and updated. The rooms could stand some updating, but they were very comfortable. We had a balcony overlooking the fountain and enjoyed that.

Was this review helpful? Yes 3
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you for your positive comments about your recent stay at the Lodge and Spa. Our breakfast buffet is a great way to start your day while visiting the Resort. We look forward to your return duing your next visit to the Pine Mountain area. More 

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