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The Lodge and Spa at Callaway Gardens, Autograph Collection

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4500 Southern Pine Dr., Pine Mountain, GA 31822
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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The Lodge and Spa at Callaway Gardens, Autograph Collection
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319 reviews from our community

Traveler rating
    147
    117
    38
    10
    7
See reviews for
90
132
5
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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    (83)
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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Gave this Resort an excellent rating because I could not find anything wrong. Beautiful scenery in the gardens and the golf courses, with plenty of wild life present. It was a very enjoyable stay for all four guys. Golf was very nice on their two courses, the Lakes and the Mountain, both courses were very challenging and well groomed. It... More 

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Macon, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife and I booked a room for two nights. I requested a king bed and high floor. Both requests were fulfilled. We arrived about 8:30 Friday night. I had already checked in using the Marriott app. When we approach the front desk, a staff member quickly and pleasantly greeted us and gave us a welcome package and room keys.... More 

Was this review helpful? Yes 1
Marietta, Georgia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I booked a room for New Years Eve and the following day. Firstly, no one told us when we made the reservation that the adjoining resort (Callaway Gardens) was going to be closed for the next 2 weeks. Secondly, we have an annual membership to the gardens, but the Lodge and Spa automatically charges a $15 resort... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We do appreciate you letting us know about your stay this past January. For the last 2 years the Gardens has closed in early January and we do apologize if this was not clear when making your reservation. It should have been in the reservation facts and on your confirmation as we wanted all to be informed prior to making... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the hotel. The staff could have been friendlier but the hotel itself made up for that. It's very convenient to everything in Pine Mountain which is a very small town and the hotel is located right next to the gardens. The pool and Jacuzzi were probably our favorite part of our hotel stay. We will... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate your comments and glad to learn you enjoyed your visit. I will share your observations with our guest service team which meets weekly. We always want guests to leave with a great overall experience and it was good to learn you will be returning. More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

I had an awesome stay here! As soon as we pulled up we were greeted by the friendly valet, concierge, and bellmen. We were able to check in a little early, which was a treat. The front desk associates were nice and informed us of some activities that were happening in the area. The room was very nice and clean.... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Thank you taking the time to share your experience while visiting the Lodge and Spa. It was good to learn you had a wonderful time and that our associates delivered outstanding service. We look forward to return soon. More 

jersey shore
Top Contributor
96 reviews 96 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Lodge is very beautiful and serene. Pool area nice - pool warm! Had a top floor room - I would recommend this for a great view and it was quiet! Beds comfy and staff helpful. Great large bathroom /shower. Wifi slow

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Spring is a special time to enjoy the outdoors and appreciate your comments about our staff and the service provided during your visit. The rooms, all with balconies are very nice and we receivemany positive comments about the comfort of our bedding and the oversized bathroom in each room. We are hopeful to welcome you back soon. More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall it was a good stay after I addressed my issues with the manager, Yvonne. Two issues...1. My credit card had a hold of $800 even though my room was $89/night. Yvonne explained it was a computer glitch. 2nd...and this was a big one...at midnight during our first night stay someone opened and tried to get in our room. Thank... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We do apologize for our security staff disturbing you during your stay. While we know the reason why and completed re-training with all in this department it was unacceptable. It was good to learn overall you had a great stay and we apprciate you bringing this to our Front Office Manager's attention. Thank you for your comments. More 

Decatur, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The physical facilities of this hotel are excellent but the restaurant service leaves alot to be desired. There is laid back and there is just plain neglectful. On a Saturday evening of our stay, my husband and I went to the Ironwood Lounge to hear some music and get a quick drink. We waited for 30 minutes after placing our... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Appreciate your positive comments about our accommodations and overall service. I have shared your experience in the lounge with our team and do apologize. I am hopeful you will return soon so we can restore your trust. More 

Charleston, South Carolina
Top Contributor
118 reviews 118 reviews
58 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a first rate hotel. If you have a first floor room on the fountain/pool side, you have to keep your curtains closed for privacy. Also, the sun comes up on that side, and it was so bright the first morning that we could not open the curtains. The curtains, however, did a good job of keeping it dark... More 

Was this review helpful? Yes 2
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

Glad to learn you enjoyed your recent visit and appreciate you letting us know about your stay. Rooms facing the natural areas are very peaceful and serene. It is great way to enjoy the outdoors from your balcony. Thank you again for selecting our hotel while visiting Pine Mountain. More 

Jacksonville, Florida
Top Contributor
61 reviews 61 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed 2 nights at this beautiful hotel. Rebekah at the front desk was very helpful and since we had done mobile check-in, was checked in quickly. The room was very clean, King bed was comfortable and the bath was big with separate shower and big bathtub, with plenty of white plush towels. Ate at the seafood buffet in the... More 

Was this review helpful? Yes
Randy M, General Manager at The Lodge and Spa at Callaway Gardens, Autograph Collection, responded to this review

We appreciate you selecting our hotel during your recent visiti to Pine Mountain. Thank you for your comments about your stay and recognizing a member of our team. The hotel and Gardens are a great place to relax and unwind from daily routines. We also have an excellent full service spa which is another way to relax while visiting our... More 

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