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Inn at Serenbe

Certificate of Excellence
10950 Hutcheson Ferry Road, Palmetto, GA 30268
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Inn at Serenbe
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (28)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (26)
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Serenbe Farms was the perfect family getaway. We fed the horses, swam in the pool, took a hayride with Philippe who showed our son how to feed the horses and farm animals, we walked to the lake and woke up to the sound of the roosters and horses...it was by far one of the most special trips we've taken as... More 

Was this review helpful? Yes 2
Decatur, Georgia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not having time for a more involved birthday getaway, we decided to just do an overnight stay at Serenbe, 50 minutes from our home. We loved our stay in Dogwood Cottage which overlooked the lake, grazing sheep, and horse meadows . It had everything we needed - a comfortable living room, a luxurious bathroom, a nook for cooking (if you... More 

Was this review helpful? Yes
Roswell, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I had always wanted to visit Serenbe as it was close and we had seen the wonderful advertisements. Loving animals, gardening and fresh food, it looked like the perfect get-away. However, there were several disappointments, mainly the food quality. We arrived early so we could explore the Village and the Inn. There was no lunch served at... More 

Was this review helpful? Yes 3
Roswell, Georgia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I can not even begin to tell you what a bad experience we had at this inn and the town of Serenbe. My husband and I felt we were in the twilight zone! To try and summarize we arrived in our room which was suppose to have a surprise bottle of perseco for my husbands birthday, not there! When I... More 

Was this review helpful? Yes 8
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this trip after coming across Serenbe during some "couple's weekend roadtrips in the south" google searching. My goal was for my husband and I to take a kid-free weekend and enjoy some peace and quiet without overbooking ourselves. We are health-conscious, organic foodies, so this was right up our alley. This setting seemed perfect! I read so many... More 

Was this review helpful? Yes 4
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Lauren, Thank you very much for your feedback. We are always looking for areas we can improve our guest experience. We will most definitely work on some deep cleans, better customer service, friendlier smiles, more organized staff, and work to improve our overall hospitality. We truely do value your input. We are so glad to hear you enjoyed the... More 

Phenix City, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The website makes this location look like a top notch place to stay (if the prices didnt tell you that already) Our group was very excited to spend the weekend in a luxurious farm setting just to find out it was far from that. The farm at the Inn is solely for show and the grounds looked like they haven't... More 

Was this review helpful? Yes 3
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Tkinser, So sorry to hear you were disappointed with your stay. We do practice Xeriscaping, which is landscaping and gardening that reduces or eliminates the need for supplemental water from irrigation to reduce our water usage for environmental purposes. We are in the process of training some new guest services agents. I apologize that we were unable to quickly... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Serenbe offers the perfect blend of a rustic retreat away from the city with the charm and modern conveniences of any luxury retreat. If you like to be 'in the country' & hear the roosters, stay at one of the cabins or the Inn that has farm animals adjacent to them. Don't let the exterior of the cabins & farmhouse... More 

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Karin, Thank you so much for sharing the secret that is Serenbe! We look forward to seeing you again soon. More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Stayed in the newer part. The room was beautiful room and had a new modern bath. Decor is pretty. We did not eat breakfast but others did and said it was great. We had lunch there and it was wonderful. We would return again.

Was this review helpful? Yes 2
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed your stay! We look forward to seeing you again soon. More 

Atlanta
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 7, 2015

- Advertised rates at $235+/night are too high for this property - Special rate of $119 with a $60 purchase from the Farmhouse, Spa or trail rides is still not a great value - Farmhouse portions are small, overpriced and mediocre - Breakfast included in rate is more snack size than meal size - Rooms 1-6 are older and really... More 

Was this review helpful? Yes 8
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your honesty. We are always working to improve our guest experience; I will definitely communicate these points with the team as opportunities for growth. Please feel free to contact me directly if you are open to sharing a bit more about your experience sarah [at] serenbe.com More 

Atlanta, Georgia
Level Contributor
393 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 6, 2015

We'd reserved around 15 rooms for a work team event in Serenbe, with a dinner and a laser-tag activity. Initial contact with the Inn staff made us a little concerned that they were so casual about arrangements - timing didn't seem to matter too much, and they were very relaxed about any requests we made, so much so that we... More 

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your rave review! So happy to hear you enjoyed your stay. We hope to see you again for your next relaxing weekend getaway or business conference. More 

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Amenities