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Inn at Serenbe

Certificate of Excellence
10950 Hutcheson Ferry Road, Palmetto, GA 30268
Inn at Serenbe
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121 reviews from our community

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Traveler rating
    55
    26
    15
    17
    8
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27
50
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phenix City, Alabama
2 of 5 stars Reviewed 3 days ago NEW

The website makes this location look like a top notch place to stay (if the prices didnt tell you that already) Our group was very excited to spend the weekend in a luxurious farm setting just to find out it was far from that. The farm at the Inn is solely for show and the grounds looked like they haven't... More 

Was this review helpful? Yes 2
Atlanta, Georgia
5 of 5 stars Reviewed 4 days ago NEW

Serenbe offers the perfect blend of a rustic retreat away from the city with the charm and modern conveniences of any luxury retreat. If you like to be 'in the country' & hear the roosters, stay at one of the cabins or the Inn that has farm animals adjacent to them. Don't let the exterior of the cabins & farmhouse... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in the newer part. The room was beautiful room and had a new modern bath. Decor is pretty. We did not eat breakfast but others did and said it was great. We had lunch there and it was wonderful. We would return again.

Was this review helpful? Yes 2
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed your stay! We look forward to seeing you again soon. More 

Atlanta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

- Advertised rates at $235+/night are too high for this property - Special rate of $119 with a $60 purchase from the Farmhouse, Spa or trail rides is still not a great value - Farmhouse portions are small, overpriced and mediocre - Breakfast included in rate is more snack size than meal size - Rooms 1-6 are older and really... More 

Was this review helpful? Yes 5
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your honesty. We are always working to improve our guest experience; I will definitely communicate these points with the team as opportunities for growth. Please feel free to contact me directly if you are open to sharing a bit more about your experience sarah [at] serenbe.com More 

Atlanta, Georgia
Level Contributor
393 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We'd reserved around 15 rooms for a work team event in Serenbe, with a dinner and a laser-tag activity. Initial contact with the Inn staff made us a little concerned that they were so casual about arrangements - timing didn't seem to matter too much, and they were very relaxed about any requests we made, so much so that we... More 

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you for your rave review! So happy to hear you enjoyed your stay. We hope to see you again for your next relaxing weekend getaway or business conference. More 

Marietta, Georgia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We loved the beautiful surroundings and Inn but customer service is not 5 star. Be prepared to feel like they are doing you a favor if you request anything or have any questions. I hope that the service will rise to meet the beauty of this magical place. If your looking to totally unwind and unplug this is a wonderful... More 

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Julie, So glad to hear you enjoyed the beautiful surroundings here at Serenbe. We are constantly working to improve our guest experience. I would like to hear a little more about your experience with our customer service, if you are open to sharing. Please feel free to call the office or send an email to Sarah [at] Serenbe.com Thanks... More 

Atlanta, GA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Inn at Serenbe is an adorable b&b-style place, with beautiful grounds and gorgeous views. The little touches provided to you are charming - home-baked cookies each day, refillable glass water bottles, yummy breakfast. My husband told the staff it was my birthday and they gave us a bottle of wine, on the house! Every meal we had was incredible... More 

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

Hi Kelly, We are so happy to hear you enjoyed your getaway in the country. We hope to see you again soon! More 

Kitty Hawk, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed there for a week and we loved it. He was there for the camp. The grounds and the community are absolutely beautiful, and the people were so nice. There are goats and chickens and llamas and more. Loved it.

Was this review helpful? Yes 1
Sarah H, Manager at Inn at Serenbe, responded to this review

So glad to hear you enjoyed your stay. We hope to see you at Camp Serenbe again next year! More 

Atlanta, Georgia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2015

The staff is exceptional, the food is to die for good. We stayed in the Dogwood Cottage and it was absolutely gorgeous. It was very easy to walk around the beautiful grounds, and meet all of the animals. There are plenty of things to do if you like lots of activities, or you can stay in on your private screened... More 

Was this review helpful? Yes
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you so much for your rave review. We are so glad you enjoyed your stay, and hope to see you again soon! More 

Chattahoochee Hills, Georgia
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 6, 2015

We had about 40 relatives to the Inn for Thanksgiving dinner. Very warm and pleasant atmosphere and the non-traditional food was quite good (though we did miss having some of the more standard Thanksgiving fare). Great service on the dinner. On the downside, for some of the family the food service wasn't responsive enough or even available at all at... More 

Was this review helpful? Yes
Sarah H, Manager at Inn at Serenbe, responded to this review

We are so glad you enjoyed your country Inn experience! Feel free to check out the Farmhouse at Serenbe menu on the web; it is updated monthly with fresh locally sourced produce. You may also enjoy a Family Father's Day meal next weekend. More 

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